Loved the condo me and my girlfriend had an amazing experience and would definitely stay here again given the opportunity. It was very clean and easy to access and the host was very friendly!
Nice property. Located in Branson, but just far enough from the bustle. Management was so accommodating and checking in that our stay was meeting our expectations. Communication gets 10 stars! We had a personal issue of a lost purse located after we left. Cindy not only retrieved it from the restaurant, but is seeing that it is being returned. How is that for customer service! Outstanding! Thank you, Cindy! We will be back.
Overall, the place itself was cute and in a great spot for exploring Branson, but there were a few things that made the stay less than relaxing.-The âTorture Windowâ (as we called it): The downstairs bedroom has a large, uncovered half-moon window facing east, so you get woken up with the sunrise daily. If you love early mornings, youâll enjoy it. If you want to sleep past 6am on vacation, maybe not so much.-Wasps: There is a wasp infestation in the building. Theyâre in the siding, the soffit, and even the hardware of the outdoor ceiling fans. The back porch was unusable during the day because of them. Host came and sprayed and seemed like this was the first theyâve heard of this issue. Multiple cans of wasp spray under the sink from previous guests suggest otherwise -Dryer issues: The dryer didnât work during our stay, leaving us with two loads of wet laundry for 36 hours. Based on the checkout instructions asking guests to wash and dry towels, it's blatantly obvious that the host was aware there was a dryer issue before we arrived. Confusing checkout instructions: There is a printed âWelcomeâ guide inside the unit that has ENTIRELY different checkout instructions from what the app says including check out time and cleanup instructions. This could easily trip up a guest who assumes the printed instructions inside the unit are accurate and ends up getting charged a fee.If these things were addressed, Grand Welcome could be a 5 star stay