House and property was nice enough, but several aspects didn't meet the mark.
The biggest issue was with the amenities listed and the property owner. When we booked the property, it listed a gas grill. Then, when we received the pre arrival email, it stated the gas grill wouldn't be available due to fire restrictions. Once we arrived (and since fire restrictions change often), I checked the county's and town's fire restrictions and there were none, and also called the local fire department and emailed the town manager regarding gas grill restrictions. All of them confirmed that there were no restrictions and no permits required. I contacted the property manager about the lack of propane and the lack of current restrictions who referred me to the owner, who said there were fire "warnings". I noted the lack of current restrictions; especially regarding gas/propane grills, and the owner then replied they didn't have the permit (which isn't required).
After check out, she told me she received a citation from the town police for grill usage, which is strange because I have seen no citation and if we did use the grill, it wouldn't of been in violation of any codes. The owner then claimed they were "chewed out" by a neighbor because we were using fireworks, which didn't happen. I've lived in Colorado for 14 years and am well aware of the fireworks restrictions (and because I looked them up). They then threatened to send me to legal...I told them to feel free and stopped communication.
All of that, plus no dishwasher or washer detergent (which wasn't mentioned in the listing or pre arrival email, only one towel per guest for use in showers and the hot tub made the overall experience terrible.
I have texts, call logs, and emails to documenting all of the aforementioned interactions.
