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Bewertungen von Swiss Luxury Apartments

5 out of 5
Swiss Luxury Apartments
Rue Philippe-Plantamour 6, Geneva, GE

Bewertungen

9.6

Aussergewöhnlich

90 von insgesamt 107 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
11 von insgesamt 107 Gästebewertungen haben eine Bewertung von 8 - Gut" "
4 von insgesamt 107 Gästebewertungen haben eine Bewertung von 6 - Okay" "
2 von insgesamt 107 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
0 von insgesamt 107 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

10/10

Sauberkeit

9.8/10

Personal & Service

9.8/10

Ausstattung

9.8/10

Zustand der Unterkunft

9.8/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

MONINA

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property is very clean. Accommodation and service was great!
Aufenthalt von 1 Nacht im April 2024
Antwort von Dina, General Manager am 15. Apr. 2024
Dear MONINA , thank you very much for your kind comment. Our entire team are delighted to read that you did appreciate your stay with us. We hope to welcoming you again in the future. Regards.

10/10 – Hervorragend

Philip

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
So I’m not sure where to start with this awesome place in Geneva one block from the lake. Bastien – greeted us in a bowtie and showed us around the entire place and how to use things, and there was even a virtual reality game for the kids, and it was like a mini apartment and just beautiful!! Highly recommend.
Aufenthalt von 1 Nacht im März 2024
Antwort von Dina Farag am 28. März 2024
Dear Philip, thank you very much for your kind comment. Our entire team are delighted to read that you did appreciate your stay with us. We hope to welcoming you again in the future. Regards.

10/10 – Hervorragend

Marina

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was truly a wonderful place to stay as a family with children. The staff was as hospitable as possible. Dear Bastian, thank you very much. We have traveled all over the world, but your concern touched our heart. Room cleaning is very thorough and fast, perfect. The hotel pampered us with Swiss chocolate and sweets. A crib, special shampoo, changing table and pacifier were already prepared for our baby. The location is very good, many commentators wrote about a noisy bar nearby, but it didn’t bother us. The only point we would like to note is the light switches...after four days we still haven’t figured them out 😅 Thank you very much. You have created a space that you really want to return to and recommend to your friends.
Aufenthalt von 3 Nächten im März 2024
Antwort von Dina, General Manager am 25. März 2024
Dear Marina, thank you very much for your kind comment. Our entire team are delighted to read that you did appreciate your stay with us. We hope to welcoming you again in the future. Regards.

8/10 – Gut

Adrian

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff were very friendly.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Dina Farag General Manager am 25. März 2024
Dear Adrian, thank you very much for your remarquable note. Our entire team are delighted to read that you did appreciate your stay with us. We hope to welcoming you again in the future. Regards.

10/10 – Hervorragend

Clarence

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Wonderful property. Perfect location, excellent accommodation, unbeatable amenities and fantastic staff. Bastien was extremely helpful and is extremely friendly. You can tell he takes real pride in his job. Highly recommend this property if you are visiting Geneva.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Dina Farag am 26. Feb. 2024
Dear Clarence, thank you very much for your kind comment. Our entire team are delighted to read that you did appreciate your stay with us. We hope to welcoming you again in the future. Regards.

10/10 – Hervorragend

David

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful architecture, very comfortable, amazingly helpful staff.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Dina Farag General Manager am 15. Feb. 2024
Dear David, thank you very much for your kind comment. Our entire team are delighted to read that you did appreciate your stay with us. We hope to welcoming you again in the future. Regards.

10/10 – Hervorragend

Alejandro

Mit der Familie gereist
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Dina Farag am 9. Jan. 2024
Dear Alejandro, thank you very much for your kind comment. Our entire team are delighted to read that you did appreciate your stay with us. We hope to welcoming you again in the future. Regards.

10/10 – Hervorragend

Lampros

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Dina Farag am 9. Dez. 2023
Dear Lampros, thank you very much for your kind comment. Our entire team are delighted to read that you did appreciate your stay with us. We hope to welcoming you again in the future. Regards.

10/10 – Hervorragend

Shahd

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amazing! Highly recommend! Such nice staff! Amazing apartment and comfy and size is great. Great location. Even the sofa bed was so comfy! Nice warm room. Kitchenette was great touch. So clean! Will definitely come stay again when visiting Geneva Again!! Thank you Team! Wonderful stay!
Aufenthalt von 5 Nächten im November 2023
Antwort von Dina Farag am 3. Dez. 2023
Dear Shahd, Woooh your kind words go straight to our heart. Thank you for this touching review that will be passed on to our lovely team. We are also thrilled to hear your appreciation regarding the apartment equipment, size and comfort. We hope to welcoming you again in a soon future. Regards.

10/10 – Hervorragend

Tengkun Jack

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location !
Aufenthalt von 3 Nächten im September 2023
Antwort von Dina Farag am 4. Nov. 2023
Dear Jack, thank you for taking the time to review your stay with us. We love to hear our guests satisfaction. Looking forward to welcoming you back. Best regards.

10/10 – Hervorragend

Liliana

Aufenthalt von 2 Nächten im September 2023
Antwort von Dina Farag am 4. Nov. 2023
Dear Liliana, Thank you for your great score! We are glad to hear to you have enjoyed every aspects of your stay. We hope to welcome you again in the future! Best regards

10/10 – Hervorragend

Danhua

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Such an amazing apartment hotel to stay in Geneva with my family. Super nice staff with high quality services.highly recommended this hotel.I will definitely return in my next visit to Geneva…..
Aufenthalt von 1 Nacht im September 2023
Antwort von Kindest regards, Dina Farag am 4. Nov. 2023
Dear Danhua, we are so pleased that you had an amazing experience with us and it gives us great pleasure to read your kind words on our friendly and attentive staff and our services. We hope to welcoming you back again very soon at home;)

6/10 – Okay

Anthony

Aufenthalt von 1 Nacht im August 2023
Antwort von Dina Farag am 15. Sept. 2023
Dear guest, thank you for your review. We hope to improve your level of satisfaction for your next visit. Do not hesitate to leave us your feedback. Best regards.

8/10 – Gut

JOSE LUIS

Aufenthalt von 5 Nächten im Juli 2023
Antwort von Dina Farag am 15. Sept. 2023
Dear guest, thank you for your review. We hope to improve your level of satisfaction for your next visit. Do not hesitate to leave us your feedback. Best regards.

10/10 – Hervorragend

Herman

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
BOOK. IT. NOW. Run, don’t walk to this place! We booked our stay not knowing exactly where we were going and we could not have stumbled upon a better place to stay. To start, our airport pick up was prompt, professional, and clean, they accommodated an early arrival, and helped us find food as soon as we got there. Having never been to Geneva, we needed recommendations for dining and things to do outside what we had already booked. The concierge that was working most of the time we were there was Bastien, and he is an absolute gem. His recommendations were on point and never missed. One on occasion, Bastien helped us get set up with a train ride to Brienz. Being from Southern California, we were a bit nervous as public transportation is all but nonexistent where we live. Bastien called us in the middle of the day to make sure we were ok and were going to make it back to Geneva. To top it all off, THEY DO YOUR LAUNDRY. FOR FREE. Yes, you read that right. You’ll have a magic basket in your room that you fill up and they take and return the next day. Each day we also had a new gift in the room, ranging from locally sourced raspberry syrup to dried fruits and sweets. The cherry on this sundae was when our daughter left her sweatshirt in the van that took us back to the airport. They found it and shipped it to us the same day. We had a wonderful time and would recommend this property to anyone.
Antwort von Dina Farag am 15. Sept. 2023
Dear Herman, thank you very much for your kind comment. Bastien and our team are delighted to read that you did appreciate your stay with us. We hope to welcoming you again in the future. Regards.

10/10 – Hervorragend

Steven

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Amazing service. They are a terrific staff, always available.
Aufenthalt von 3 Nächten im Juni 2023
Antwort von Dina, General Manager am 6. Juli 2023
Dear Steven, Thank you for your great comment. Our entire team is delighted to read that you did appreciate your stay with us and hope to welcome you again in the future. Best Regards,

10/10 – Hervorragend

Mohammed

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It’s probably one of the best places I have stayed. The staff is great and very friendly and welcoming. Best location . Will definitely come back.
Aufenthalt von 2 Nächten im Juni 2023
Antwort von Dina, General Manager am 6. Juli 2023
Dear Mohammed, many thanks for your comment and outstanding score. We are glad to hear to you have enjoyed every aspects of your stay. We cannot wait for you to return on your Geneva Home! Best regards,

10/10 – Hervorragend

Stephanie

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Perfect choice!
From check in to check out our stay was perfect! The nicest staff, a very comfortable room and bed, quiet, close to restaurants and the lake.
Aufenthalt von 2 Nächten im Mai 2023
Antwort von Dina, General Manager am 6. Juli 2023
Dear Stephanie, Thank you for your great score and awesome comment! We are glad to hear to you have enjoyed every aspects of your stay. We hope to welcome you again in the future! Best regards,

10/10 – Hervorragend

Cate

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We had a great time. Perfect place to stay.
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Dina, General Manager am 16. Mai 2023
Dear Cate, Thank you for your great score and nice comment! We are glad to hear to you have enjoyed every aspects of your stay. We hope to welcome you again in the future! Best regards

8/10 – Gut

Santiago

Aufenthalt von 1 Nacht im Januar 2023
Antwort von Dina, General Manager am 3. Mai 2023
Dear Santiago, Thank you very much for letting us know what your experience with us was :-)We hope to welcome you again! Best Regards.

10/10 – Hervorragend

Safitri

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2023
Antwort von Dina, General Manager am 16. Mai 2023
Dear Safitiri, many thanks for your remarkable score. We cannot wait for you to return on your Geneva Home! Best regards

10/10 – Hervorragend

Ellis

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Rooms were updated and kept clean every day. Convenient location. Close to shops and restaurants. The staff was excellent. They were attentive and ensured our comfort during our stay. I would stay here again.
Aufenthalt von 3 Nächten im April 2023
Antwort von Dina Farag General Manager am 2. Mai 2023
Dear Ellis, many thanks for your comment and outstanding score. We are glad to hear to you have enjoyed every aspects of your stay. We cannot wait for you to return on your Geneva Home! Best regards,

10/10 – Hervorragend

Karen

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything was tip top. Location could t be beat.
Aufenthalt von 2 Nächten im Februar 2023
Antwort von Dina, General Manager am 24. März 2023
Dear Karen, Thank you very much for your kind comment. We hope to welcome you again!Best Regards,

10/10 – Hervorragend

Anas

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great service and friendly staff
Aufenthalt von 2 Nächten im Februar 2023
Antwort von Dina, General Manager am 24. März 2023
Dear Anas, Thank you very much for your kind comment. Our Concierge and the entire team is delighted. We hope to welcome you again!Best Regards,

10/10 – Hervorragend

CRISTIANE S

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Localização, apartamento e serviço excelentes!
A escolha pelo hotel/apartamento supriu as nossas necessidades e foi acertada. Ele está localizado na rua de trás do lago, e facilmente se faz o acesso ao lago, e a travessia para a Cidade Antiga por uma das pontes (10/12 min). O concierge Sebastian nos recebeu e muito simpático nos apresentou o apartamento. Na nossa opção, um quarto de casal e na sala o sofá-cama virava uma confortável cama de casal. Os ambientes eram separados por uma porta. Possuía além de cafeteira, uma máquina de chá, uma compacta cozinha completa. Para famílias é muito interessante pois tem itens de entretenimento normalmente não encontrados em quartos de hotéis - impressora para Fotos, óculos para jogos em 3D (Metaverso). Banheiro amplo completo (excelente secador de cabelo e prancha) e ainda um lavabo separado, o que sempre facilita a individualidade numa viagem! Interessante para longas estadias, pois possuía pequenos acessórios para atividade física dentro do nosso quarto. Também nos ofereceu além do tradicional voucher para transporte público na cidade, um celular para uso pessoal, internet e ligações para levar conosco enquanto estivéssemos na cidade. Outro serviço que embora não utilizamos mas é interessante, oferece gratuitamente a lavagem de roupas dos hóspedes diariamente.
Aufenthalt von 2 Nächten im Januar 2023
Antwort von Dina, General Manager am 24. März 2023
Dear Cristiane, Thank you for your great score and incredible precise comment! We are glad to hear to you have enjoyed every aspects of your stay. We hope to welcome you again in the future! Best regards,

10/10 – Hervorragend

John

Aufenthalt von 3 Nächten im Januar 2023
Antwort von Dina, General Manager am 3. Mai 2023
Dear John, thank you for sharing your experience with us :-) - We would be thrilled to welcoming you back soon. Best regards,

10/10 – Hervorragend

Eduardo

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2023
Antwort von Dina, General Manager am 3. Mai 2023
Dear Eduardo, thank you for sharing your experience with us :-) - We would be thrilled to welcoming you back soon. Best regards,

10/10 – Hervorragend

Yolanda

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
viejé con mi familia y nos encantó el lugar, super ubicado, una atención muy especial del personal, muy limpio el lugar y el tamaño del apartamento muy espacioso. definitivamente regresaria a Swiss Luxury Apartments. todo el lugar muy limpio
Aufenthalt von 1 Nacht im Januar 2023
Antwort von Dina, General Manager am 24. März 2023
Dear Yolanda, many thanks for your comment and outstanding score. We are glad to hear to you have enjoyed every aspects of your stay. We cannot wait for you to return on your Geneva Home! Best regards,

10/10 – Hervorragend

SHARON

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
5 Star Exceptional Apartment in Geneva!
Our stay at the Swiss Luxury Apartments was superb! The location, the service, the amenities were exceptional. I would highly recommend these apartments as a wonderful place to stay in Geneva. Bastian the concierge was truly amazing and went above and beyond to make sure we had everything we needed throughout our stay. The apartments are very spacious and comfortable. They are cleaned to a high standard everyday and even offer free laundry service - which was super helpful! Staying at the apartments is significantly more enjoyable than one room in a hotel. We will definitely be back and would highly recommend this accommodation to anyone looking for superior service, a beautiful and well situated accommodation in the heart of Geneva.
Aufenthalt von 10 Nächten im Dezember 2022
Antwort von Dina, General Manager am 24. März 2023
Dear Sharon, Thank you for your incredible comment. Our Concierge and the entire team is delighted to read that you did appreciate your stay with us and hope to welcome you again in the future. Best Regards,

10/10 – Hervorragend

Oleg

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
This Swiss Luxury Aparftments is our one of the best of all experiences. First of all, my wife and I want to give a special thanks to a very special gentleman, the concierge Bastien. In addition to his professionalism, punctuality and always in touch; this man has a big soul, a talent to satisfy his guest at an ideally high level. Service is great, food is perfect, pure Sharm of stay. We will definitely visit again. Thanks a lot!
Aufenthalt von 4 Nächten im November 2022

10/10 – Hervorragend

Genevieve

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Bastian gave excellent service. Perfect place.
Aufenthalt von 4 Nächten im Oktober 2022
Antwort von Dina, GM am 28. Okt. 2022
Thank you very much for your great score and kind comment that we have shared to Bastien. Hope to see you soon.

8/10 – Gut

Genevieve

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
L’hôtel est très bien situé, tout près du Lac Leman dans un quartier tranquille. Le personnel est très gentil et plein de belles petites attentions: petits cadeaux gourmands dans la chambre, service de lavage du linge inclus, etc. Restaurants et épiceries à proximité. Nous avons beaucoup apprécié notre séjour.
Aufenthalt von 2 Nächten im September 2022

10/10 – Hervorragend

Lynn

Mit der Familie gereist
Gut: Personal & Service und Zustand der Unterkunft
Loved the location, friendly staff, and the included amenities, especially the laundry service!! Highly recommend.
Aufenthalt von 3 Nächten im Juni 2022

8/10 – Gut

Sanaa

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Toujours un plaisir de séjourner dans cet établissement : le meilleur rapport qualité /prix à Genève
Aufenthalt von 2 Nächten im Mai 2022

10/10 – Hervorragend

Asma

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Stay was perfect, location is great and staff are very nice and helpful Everything you need and more is in the room
Aufenthalt von 2 Nächten im April 2022

10/10 – Hervorragend

Dimitris

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Fantastic apartments in the centre of Geneva
Fantastic alternative to a hotel, especially if you have a family. Walking distance to the centre, apartment was modern with attention to detail. The resident concierge was extremely helpful and responsive. Would definitely return.
Aufenthalt von 1 Nacht im November 2021

10/10 – Hervorragend

Tim

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Large, well-appointed rooms, Amazing staff
The hotel is an easy (8 minute) walk from the train station. We were welcomed by an incredible, detail-oriented staff that was available for any need. The rooms were large, modern and very comfortable. Though all the staff was amazing, we had the most contact with Bastian who was the best part of our Geneva trip. Thank you SLA staff!
Aufenthalt von 2 Nächten im November 2021

10/10 – Hervorragend

Sanaa

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Meilleur rapport qualité/prix s Geneve Mention particulière à Bastien ! Bravo
Aufenthalt von 2 Nächten im September 2021

10/10 – Hervorragend

HUSSAIN

Gut: Personal & Service
Aufenthalt von 1 Nacht im August 2021

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great service
Aufenthalt von 2 Nächten im Juni 2021

10/10 – Hervorragend

souraya

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Séjour parfait
Aufenthalt von 3 Nächten im August 2020

8/10 – Gut

Frederic

Geschäftlich gereist
Gut: Sauberkeit
Good price for Geneva
Loud noise throughout the night due to a generator in the cortyard...
Aufenthalt von 1 Nacht im April 2020

10/10 – Hervorragend

Jola, Fort Lauderdale

Mit der Familie gereist
Gut: Sauberkeit und Ausstattung
Beautiful apartment. High ceilings, high tech light switches, very comfortable bed. In a bathroom there was steam pot and foot spa bath😳. Front desk people very professional, helpful and friendly. Common areas very spacious and super clean and comfortable. I only wish I could stayed there longer!
Aufenthalt von 1 Nacht im Februar 2020

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Februar 2020

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
First class serviced apartment.
The stay was good, from booking, check in and check out. Staffs was so helpful and efficient, nice Managment team. Apartment was all well equipped with all you need really. Simple and clean, my children love the apartment with sweets and play station. The best bonus was the free laundry service which was so helpful when you travel and away from home. My only issue was the noise from the street at mid night, and the bins collection in the early morning was quite noisy. I had not been able to sleep that night. Overall, a good apartment for family. Will recommend.
Aufenthalt von 1 Nacht im Januar 2020

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Had a good time there. Very helpful staff
Aufenthalt von 1 Nacht im Dezember 2019

10/10 – Hervorragend

Ivana, New York

Mit der Familie gereist
Gut: Sauberkeit und Ausstattung
We stayed at the apartments twice within ten days and loved it both times. Warm and genuine service at check in, responsive staff, beautiful apartment with all the latest updates you could think of. Would highly recommend.
Aufenthalt von 1 Nacht im Dezember 2019

10/10 – Hervorragend

mulyadi

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
extraordinary 😁
Aufenthalt von 3 Nächten im Dezember 2019

4/10 – Schlecht

Jane L

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
Pluses and minuses at the swiss luxury apartments
I was extremely disappointed in level of front desk staff. I asked at check in where I could find a little market to buy misc. food items like drinks orange juice wines chips and sandwiches. The checkin in person just stared at me and said they they could deliver food items which was not an answer to my question. I would have loved to know about the manor dept. store and cafeteria and champagne lounge at check in. The first blu found it the last day. Also, the suite had no winter curtains and only a partial screen in living room. They had insufficient lighting in living room. The poor temporary lights were ugly and not right for the room. Geneva is an expensive city which is why I picked the studio. However, no microwave, just a real small oven which is not as user friendly as a microwave. Other than the mentioned items, it was great. They did try to accommodate me with more lighting but the lighting was unacceptable for such an otherwise nice place. Second tv in bedroom had a non working remote and Krupp type coffee maker also did not work. I liked the staff on the whole other than at checkin. It felt more like a property management establishment than a short stay hotel. The location was great. It you are working there for a month or need some privacy with a famikybalong with small children then it would be ok.
Aufenthalt von 3 Nächten im Dezember 2019
Antwort von Dina Farag | General Manager am 9. Dez. 2019
Dear Jane, Thank you for your review, we really do appreciate guests taking the time to leave us feedback. We were delighted to welcome you and to hear that you enjoyed our enviable central location which is indeed perfectly placed to visit many of Geneva’s top attractions. Thank you for your constructive comments. I wish I had the opportunity to meet you and discuss your feedback in person while you were still in residence with us. We strive to exceed our guests' expectations and only through this form of honest communication can we address any areas where we may not be fulfilling our potential. I do hope we will have the opportunity to welcome you back, at which time we will spare no efforts in giving you a better experience, and thank you for your recommendation to future guests. With kindest regards,

10/10 – Hervorragend

Verifizierter Reisender

Aufenthalt von 3 Nächten im Juni 2019