Lieber Ulrich,Wir danken Ihnen, dass Sie sich die Zeit genommen haben, uns Ihr Feedback mitzuteilen. Wir bedauern die schlechte Internetverbindung während Ihres Aufenthaltes sehr. Seitdem haben wir in allen Hotelzimmern individuelle Router installiert und die WLAN-Verbindung ist jetzt sehr stabil.Wir möchten, dass Sie uns noch einmal die Chance geben, Ihr Feedback zu schätzen, während wir weiterhin unsere erfrischende afrikanische Gastfreundschaft anbieten.Mit freundlichen Grüße,Jesse Saitoti

Dear Peter, Happy new year greetings from The Stanley. We appreciate your taking out time to share feedback on your stay. We have a concierge desk at the hotel that handles your concerns in totality. We invite you to stop by the lobby next time you stay with us. We wish you a joyful 2022. Kind regards, Job Andove

Dear Lauren, Thank you very much for taking time to share your feedback with us. We are very happy you found us friendly and helpful and we have shared your experience with the team. Keep well and we look forward to welcoming you back to the New Stanley in the nearest future.Best Regards,

Dear Florian,Thank you for taking time to share your feedback with us and we are glad you found the staff friendly; we couldn't be prouder of them.We wish you the very best and we look forward to welcoming you back to the New Stanley in the nearest future.Best Regards,

Dear Miguel,Thank you and karibu tena (welcome again)Best Regards,Jesse S

Dear Johnson,Thanks for recently staying with us and rating us 5/5. We appreciate and look forward to your return,Kind regards,Job Andove

Dear Mary,Greetings from Sarova Stanley. We appreciate your recommendation to other travelers with errands/interests within the central business district. We look forward to your return.Kind Regards,Job Andove

Dear Saadia,Thanks for recently staying with us. We are grateful that we met your expectations on your in-room experience and cleanliness. We take great pride in Sara and Steve who assisted you - we have passed your compliments to them. It is gratifying that you will recommend us to other travelers. We await your return for another refreshing stay.

Dear Emmanuel, Thanks for your 5/5 rating of Sarova Stanley. We are elated that our team offered great service to you. We look forward to another opportunity in the not-so-distant future. Kind regards,Job Andove

Dear Ellen,Thanks for recently staying with us. Grateful that you found time to share feedback on your experience. We are elated that you found our staff hospitable. We appreciate the highlights on your room size, bed comfort and the pool area. We further note and acknowledge your sentiments on various upgrade needs on some of the areas. Glad to mention that we are currently undertaking a phased revamp of our in room experience including the bathroom, power points and other soft touches. Our upgrading project will at some point get to the gym. It is our pleasure to be of service to you again in the not-so distant future, Kind regards,Job Andove

Dear Adedamola,We are very grateful for choosing to stay with us and even happier that your stay was refreshing. We will pass your complements to Emily for her excellent hospitality. Wishing you well in the new year and we all look forward to hosting you again in the nearest future.Kind Regards,

Dear John,Thank you for choosing to stay with and the encouraging positive feedback. Wishing you the very best and looking forward to welcoming you back in the nearest future.Kind Regards,

Dear Melissa,Thank you very much for staying with us. We are glad that you found our staff amazing and the hotel clean. We look forward to hosting you again in the nearest future.Kind Regards,

Dear Yusuke,Thank you for finding time to share your feedback on your most resent stay at the Stanley. We are very delighted that you found our service fine overall and felt the refreshing African hospitality.Wishing you the very best and looking forward to welcoming you back when your travels bring you back to Nairobi!.Best Regards,

Dear Lucjan,Greetings from Sarova Stanley. Thanks for your 5/5 rating. We are delighted that you enjoyed your stay with us. It will be our pleasure to welcome you back soon.

Dear Helen Andrew,Thanks for recently staying with us and rating us 5/5. We appreciate your time taken to share feedback and look forward to hosting you again.Kind regards,Job Andove

Greetings from Sarova Stanley Esteban,We at Sarova Stanley aspire to consistently engage with our guests, anticipate and exceed their expectations through our Refreshing African Hospitality. Your remarks on our team is a great source of inspiration as we strive to consistently deliver this level of service to you and to all our guests. We look forward to welcoming you back.Kind regards,Sarova Stanley

Dear Laurie,Happy 2024 greetings from Sarova Stanley. We appreciate your time taken for this uplifting review. Thanks for the compliments shared on our dedicated staff, with whom we have gladly shared. It is gratifying that you had a pleasant stay experience that went above your expectations. We look forward to being of service to you in the not-so distant future.Kind Regards,Job Andove

Dear Akida,Thanks for recently staying with us and sparing time to share feedback. We note that our location, service and breakfast met your expectations. We look forward to welcoming you back soon.Kind Regards,Job Andove

Dear Bethlehem,Warm greetings from Sarova Stanley. We are grateful that you chose us as your hospitality partner on your recent visit to Nairobi. We note and appreciate the feedback shared on our staff hospitality, bed comfort, breakfast experience and general room cleanliness. On the AC, we are delighted to inform you that we are in the initial stages of upgrading and are confident that your concern will be addressed with this project. We look forward to welcoming you back again!Kind regards,Job Andove

Dear Charlotte,Warm 2024 greetings from Sarova Stanley. Thank you for your time taken to share such great feedback. We take pride in your experience of your interaction with our staff. We are honored that our breakfast, location and heritage story made your stay memorable. We are glad that the health club upgrade is now complete, and you are guaranteed of an even better experience on your next stay.Kind regards,Job Andove

Dear Rita,Warm greetings from Sarova Stanley. We are grateful for your 10/10 rating of our property following your recent visit to Nairobi. We look forward to welcoming you back in the not-so-distant future.Kind regards,Job Andove

Dear Paulette,Greetings from Sarova Stanley and thanks for your stay last December. We acknowledge your feedback on the property upkeep and note your disappointment with the current VIP benefits extended by the hotel. We are currently offering soft drinks for beverages and may consider a review with feedback such as yours. We hope to be of service to you again!Kind regards,Job Andove

Dear Mansour,Thank you for the taking time to share your positive feedback and we are more than happy to always offer our refreshing african hospitality. Looking forward to seeing you soon when your travels bring you back to Nairobi!Kind Regards,Jesse Saitoti

Dear Marius,Greetings from Sarova Stanley. Thanks for recently staying with us and your 10/10 rating is humbling. We hope to welcome you back soon!Kind regards,Job Andove

Dear Lameck,Thanks for choosing Sarova Stanley as your preferred hospitality partner on your recent visit to Nairobi. We appreciate your support and hope to be of more service in days to come.Kind regards,Job Andove

Dear Aicha,Greetings from Sarova Stanley and thanks for your feedback. We note that your upgrade request was not honored - please be advised that this consideration would be subject to availability. We look forward to welcoming you back.Kind regards,Job Andove

Dear Sujitra,Thanks for recently staying with us. We note and appreciate your feedback on our staff and convenience that comes with our location. We look forward to welcoming you back.Kind RegardsJob Andove

Dear Elizabeth,Thanks for staying with us and rating us 10/10. We look forward to hosting you again.Kind regards,Job Andove

Dear Flavio,Thanks for recently staying with us. We are delighted by your uplifting review of our hotel. We note with gratitude that you found our location ideal and felt value for money in our services. We look forward to hosting you again.Kind regards,Job Andove

Dear Barry,Greetings from Sarova Stanley. We appreciate your time for sharing feedback on your stay with us. We are delighted that you were impressed with our historical journey, staff hospitality and comfort. We look forward to welcoming you again.Kind regards,Job Andove

Dear Mohammed,Greetings from Sarova Stanley.We Thank You for the feedback and rating.We look forward to welcome you back.

Dear Capt. Atef,Greetings from Sarova Stanley.Thank You for your feedback and rating.We look forward to welcome you back soon.

Dear Reena,Greetings from Sarova Stanley.Thank You for choosing us and for the rating.We look forward to welcome you back soon.

Dear Sanjiv,Greetings from Sarova Stanley.Thank you for choosing us. We are glad that you enjoyed your stay and we look forward to welcome you back soon.

Dear Emmanuel,Thanks for recently staying with us. We appreciate your 5 out of 5 rating of our hotel. We look forward to being of service to you again in the not-so-distant future.Kind regards,Job Andove

Dear Byron,Greetings from Sarova Stanley. We greatly appreciate your time spent to share feedback with us. We are delighted that our staff were hospitable and our location served you. It is amazing that our heritage story impressed you. We are gratefull that you chose to stay with us a second time and look forward to hosting you again when you visit Nairobi.Kind regards,Job Andove

Dear Devin,Greetings from Sarova Stanley and thanks for choosing us as your preferred hospitality service provider while in Nairobi. We acknowldge and appreciate your compliments on our staff as well as the high rating of Sarova Stanley. We look forwad to hosting you again in the not so distant future.Kind regards,Job Andove

Dear Frederick,Warm greetings from Sarova Stanley. We appreciate your time taken to review us. We are grateful for your 10/10 rating and look forward to hosting you again.Kind regards,Job Andove

Dear Frederick,Warm greetings from Sarova Stanley. We appreciate your time taken to review us. We are grateful for your 5/5 rating and look forward to hosting you again.Kind regards,Job Andove

Dear Kevin,Dear Frederick,Warm greetings from Sarova Stanley. We appreciate your time taken to review us. We note that you did not have a great stay experience and have rated the hotel as old and poorly equipped. We pride ourselves as a heritage hotel with a story to tell since 1902. We nevertheless appreciate your feedback.Kind regards,Job Andove