Tous les avis affichés ont été émis à l’issue de vraies expériences de voyage. Seuls les voyageurs qui ont réservé un séjour chez nous peuvent en soumettre. Nous vérifions les avis conformément à nos directives et nous les publions tous, qu’ils soient positifs ou négatifs.Plus d’informationsS’ouvre dans une nouvelle fenêtre
Note des voyageurs de 10 (Excellent), d’après 1495 avis sur 2837." "
10 – Excellent
1'495
Note des voyageurs de 8 (Bien), d’après 566 avis sur 2837." "
8 – Bien
566
Note des voyageurs de 6 (Satisfaisant), d’après 345 avis sur 2837." "
6 – Satisfaisant
345
Note des voyageurs de 4 (Médiocre), d’après 222 avis sur 2837." "
4 – Médiocre
222
Note des voyageurs de 2 (Horrible), d’après 209 avis sur 2837." "
2 – Horrible
209
8,6/10
Propreté
8,4/10
Personnel et service
8,2/10
Équipements
8,0/10
Infrastructures et conditions de l’hébergement
8,2/10
Écoresponsabilité
Avis
10/10 Excellent
Jean
Voyage en famille, Voyage d’affaires
25 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Très bien
Jean
Séjour de 4 nuits en mai 2024
8/10 Bien
Magali
Voyage en famille
23 févr. 2024
Les points forts : Propreté
Une grande partie du personnel n’est pas du tout accueillante, pas souriante et met même mal à l’aise par son attitude hautaine (femme de la réception et femme du pool). Les bagagistes sont très gentils par contre.
Magali
Séjour de 14 nuits en février 2024
Réponse de Mr. Jose Rodriguez le 12 mars 2024
Dear Magali, Thank you for sharing your feedback with us. We apologize for any discomfort you experienced during your stay due to interactions with some members of our staff. Providing warm and welcoming service is a top priority for us, and we regret that your experience fell short of expectations in this regard. We appreciate your recognition of the positive interactions with our baggage handlers, and we will ensure to pass along your kind words to them. Additionally, please rest assured that we take your comments seriously, and we will address this matter with our team to ensure that all guests receive the attentive and friendly service they deserve. Your feedback is invaluable to us as we strive to continually improve, and we hope to have the opportunity to welcome you back for a more positive experience in the future.
10/10 Excellent
Laetitia
25 août 2023
Laetitia
Séjour de 1 nuit en août 2023
Réponse de Mr. Jose Rodriguez le 12 sept. 2023
Dear Laetitia,Thank you for giving us the opportunity to host your vacation. We appreciate the time you took to rate our establishment.It was an honor hosting you and It would be an honor to have you back in for a future trip so that we may serve you with the warmth and hospitality for which we are recognized.
8/10 Bien
Manon
Voyage en famille
18 août 2023
Les points forts : Propreté et personnel et service
Beau séjour
Manon
Séjour de 5 nuits en août 2023
Réponse de Mr. Jose Rodriguez le 20 sept. 2023
Dear Manon,Thank you for giving us the opportunity to host your vacation. We appreciate the time you took to rate our establishment and letting us know that you enjoyed your time with us.It would be an honor to have you back in for a future trip so that we may serve you with the warmth and hospitality for which we are recognized.
8/10 Bien
PHILIPPE
Voyage en couple
18 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Le personnel est au top, les équipements sont tres bien entretenus, les chambres sont spacieuses et bien entretenues, accès à la plage tres facile
PHILIPPE
Séjour de 7 nuits en août 2023
Réponse de Mr. Jose Rodriguez le 20 sept. 2023
Dear Phillippe,Thank you for giving us the opportunity to host your vacation. We appreciate the time you took to rate our establishment and letting us know that you enjoyed your time with us.It will be an honor to have you back in for a future trip so that we may serve you with the warmth and hospitality for which we are recognized.
8/10 Bien
ROUDELINE
23 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I had a great experience the staff was amazing. Thank you!
ROUDELINE
Séjour de 4 nuits en juillet 2023
Réponse de Jose Rodriguez le 1 août 2023
Dear Roudeline Thank you for providing us the opportunity of hosting you at Trump International Beach Resort . We are pleased to read that you had an unforgettable experience and that our team has done a great job taking care of every detail during your stay. On Behalf of our Trump International Beach Resort team, we look forward to your next visit!Kind Regards,
10/10 Excellent
BENOIT
Voyage en couple
28 juin 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Directement sur la plage et très bon service
BENOIT
Séjour de 7 nuits en juin 2023
Réponse de Jose Rodriguez le 1 juil. 2023
Dear Benoit Thank you for expressing your great satisfaction with Trump International Beach Resort and for sharing the details of your stay with us. I am very glad to learn that our team has contributed greatly to making your stay memorable and we are pleased to read that you have enjoyed our great beach front location.On Behalf of our Trump International Beach Resort team, we look forward to your next visit!Kind Regards,
10/10 Excellent
kathy
Voyage en famille
28 mai 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
propreté
kathy
Séjour de 3 nuits en mai 2023
Réponse de Jose Rodriguez le 5 juin 2023
Dear KathyThank you for expressing your great satisfaction with Trump's International Beach Resort cleanliness. We are pleased to read that you had an unforgettable experience and that our team has done a great job taking care of every detail during your stay.It will be an honor for Trump International Beach Resort to have you back and offer you our sincere hospitality on your next visit!Kind Regards,
8/10 Bien
Arnaud
Voyage en famille avec de jeunes enfants
23 mai 2023
Les points forts : Propreté et personnel et service
Le cadre, le personnel le sens du service des employés. La localisation de l'hôtel étaient très bien.
Ce qui m'a déplu : La connexion WiFi extrêmement lente voir non opérationnelle. Très mauvais point. La disposition des équipements et le fait qu'ils n'étaient pas prêts à l'emploi à notre arrivée ( Cable HDMI déconnecté, Reveil non opérationnel et pas de prise entre les 2 lits pour le brancher, par exemple)
Arnaud
Séjour de 8 nuits en mai 2023
Réponse de Jose Rodriguez le 27 mai 2023
Dear ArnaudThank you for taking the time to share your comments with us and for trusting us your vacation. I’m sorry that we did not provide the experience that you and your family expected. Your feedback is highly important to us. It is very important for us to know the areas we need to improve. With no hesitation, we will take into consideration your comments to improve our service.We hope you will give us the opportunity to host you again so that we may serve you with the warmth and hospitality for which we are recognized.Kind Regards
10/10 Excellent
Danielle
Voyage en famille
13 mars 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Très bien situé
Danielle
Séjour de 3 nuits en mars 2023
Réponse de Jose Rodriguez le 15 mars 2023
Dear DanielleMerci beaucoup pour votre commentaires!Ce sera un honneur pour Trump International Beach Resort de vous offrir notre sincère hospitalité de votre prochaine visite!Salutations
10/10 Excellent
Laurent
28 févr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Laurent
Séjour de 9 nuits en février 2023
Réponse de Jose Rodriguez le 21 mars 2023
Dear Laurent Thank you for giving us the opportunity to host your vacations. We appreciate the time you took to rate our establishment and letting us know that you enjoyed your time with us.It will be an honor to have you back in a future trip so that we may serve you with the warmth and hospitality for which we are recognized.Warm regards,
8/10 Bien
Camille
Voyage d’affaires
2 déc. 2022
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Cher pour la prestation
Pas de prises autour des lits, très limites pour un hôtel de ce niveau. Tombe en ruines (éléments de piscine cassés…). Personnel serviable et agréable. Le ménage est succinct et les produits de toilettes ne sont pas remplis au complet chaque jour.
Camille
Séjour de 3 nuits en novembre 2022
Réponse de Jose Rodriguez le 4 déc. 2022
Dear CamilleI appreciate the time you took to share your experience with us. I'm very sorry that your recent visit did not go as expected. Your feedback is highly important to us.With no hesitation, we will take into consideration your comments to improve our service and prevent a recurrence of such an event.We hope you will give us the opportunity to host you again so that we may serve you with the warmth and hospitality for which we are recognized.Kind Regards,
6/10 Satisfaisant
ZERBIB
26 juil. 2022
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
La propreté de la chambre a revoir
La plage privé ne donne pas envie
Car personne ne ramasse les serviette sale et les dechets de bouffe
Service restauration à revoir car nul
ZERBIB
Séjour de 10 nuits en juillet 2022
Réponse de Jose Rodriguez le 29 juil. 2022
Dear Zerbib
Thank you for taking the time to share with us your recent experience at our resort. It is from guest comments that we learn in what new ways we can be of service, what areas need improvement, and what we have done to create a memorable experience.
I was most concerned when I read your questionnaire and your expression of dissatisfaction with your stay at Trump International Beach Resort. Accordingly, we have taken significant steps to improve service at the Resort.
Thank you for choosing the Trump International Beach Resort and we hope that you decide to give our resort another chance. If we may be of any assistance, please do not hesitate to contact our office directly.
Best regards
8/10 Bien
Alexandre
Voyage en groupe
21 mars 2022
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Alexandre
Séjour de 7 nuits en mars 2022
Réponse de DOS le 5 avr. 2022
Thank you for sharing your favorable experience with us.
We look forward to welcoming you back soon!
4/10 Médiocre
Ariel
15 mars 2022
Ariel
Séjour de 11 nuits en mars 2022
Réponse de DOS le 11 avr. 2022
Thank you for your rating. I'm sorry we fell short of your expectations and hope you will return and give us another opportunity in the future.
8/10 Bien
christophe
2 mars 2022
Les points forts : Propreté
christophe
Séjour de 5 nuits en février 2022
6/10 Satisfaisant
Gerard
Voyage en famille
22 févr. 2022
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Hôtel très bien situé en bord de mer et très propre.
Personnel moyennement serviable.
Gerard
Séjour de 7 nuits en février 2022
8/10 Bien
Gerard
Voyage d’affaires, Voyage en couple
8 févr. 2022
Les points forts : Propreté, personnel et service, équipements
Juste correct rien d’extraordinaire
Over price for what you get
Gerard
Séjour de 7 nuits en janvier 2022
8/10 Bien
Thibaud
Voyage en famille
9 déc. 2021
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Thibaud
Séjour de 1 nuit en décembre 2021
Réponse de DOS le 13 déc. 2021
Thank you for your rating.
We look forward to your return.
10/10 Excellent
David
Voyage en famille avec de jeunes enfants
28 mai 2024
Les points forts : Propreté et personnel et service
Great location.
Beach is great. Pools as well.
Excellent staff and friendly service.
Restaurants were great.
David
Séjour de 4 nuits en mai 2024
8/10 Bien
Troy
28 mai 2024
Les points forts : Propreté et personnel et service
.
Troy
Séjour de 3 nuits en mai 2024
10/10 Excellent
Alejandro
28 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It is without a doubt one of the best experiences I have been able to enjoy.
Alejandro
Séjour de 3 nuits en mai 2024
4/10 Médiocre
Esther
28 mai 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Not good
Esther
Séjour de 6 nuits en mai 2024
6/10 Satisfaisant
Eduardo
Voyage en couple
28 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Service is just OK, some are nice some are not so friendly and willing to help. The rooms are not modern but clean and comfortable except for the pillows that are huge and stiff.
Eduardo
Séjour de 3 nuits en mai 2024
10/10 Excellent
Janna
Voyage en famille
27 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beachfront was gorgeous!
Janna
Séjour de 2 nuits en mai 2024
10/10 Excellent
Livia
27 mai 2024
Les points forts : Équipements
Very friendly and professional staff
Livia
Séjour de 2 nuits en mai 2024
6/10 Satisfaisant
Rafael
Voyage en famille
27 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We arrived at 3pm and we have to wait until 5pm, the key got problems and we have to wait for fix it, the refrigerator got two bottles of water used,.and we report to the lobby.
Rafael
Séjour de 1 nuit en mai 2024
10/10 Excellent
Kristine Joyce
Voyage en famille avec de jeunes enfants
26 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was a pleasant stay!
Kristine Joyce
Séjour de 2 nuits en mai 2024
8/10 Bien
Eleanora
26 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Eleanora
10/10 Excellent
Pablo
26 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excelente
Pablo
Séjour de 6 nuits en mai 2024
10/10 Excellent
Arezou
Voyage en famille
26 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Best location in Miami for family!
Arezou
Séjour de 6 nuits en mai 2024
4/10 Médiocre
Logan
Voyage en famille
26 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The property is in a perfect location, beautiful views and great pool. It was a bit frustrating when checking in, only 1 staff member dealing with 5-6 parties waiting. The elevators were not working when we returned from dinner and that was a complete mess as the lobby was full. Overall, the amenities are great, but if you’re looking for luxurious rooms and service I would stay elsewhere. I will probably stay somewhere else when returning to South Florida.
Logan
Séjour de 1 nuit en mai 2024
10/10 Excellent
Jose, woodhaven
Voyage en famille
24 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
They have cleaning service every day and in the beach they set up the beach chairs and umbrella for free. Beautiful pool.
Jose
Séjour de 5 nuits en mai 2024
8/10 Bien
Will
24 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Will
Séjour de 4 nuits en mai 2024
10/10 Excellent
GIRIDHAR
Voyage en couple
23 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lived up to the brand name and expectation. Would definitely visit again (maybe same hotel in different city).
GIRIDHAR
Séjour de 5 nuits en mai 2024
8/10 Bien
Lorenc
23 mai 2024
Les points forts : Propreté
Nice and friendly
Lorenc
Séjour de 3 nuits en février 2024
Réponse de Mr. Jose Rodriguez le 27 mai 2024
Dear Lorenc, Thank you for your feedback and your 4/5 rating! We're glad to hear that you found our resort nice and that our staff were friendly. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for an even better experience in the future.
10/10 Excellent
thi kim chau
Voyage en famille
23 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Trump International Resort is the best. The view is wonderful! Staffs are amazing and went beyond especially check in (we were thrilled to check in early👍). Highly recommended!
thi kim chau
Séjour de 2 nuits en mai 2024
Réponse de Mr. Jose Rodriguez le 27 mai 2024
Dear Thi Kim Chau, Thank you for your glowing review! We're thrilled to hear that you had a wonderful stay at Trump International Resort and that you enjoyed the beautiful views and exceptional service. We're especially pleased to know that our staff went above and beyond to make your stay special, particularly with the early check-in. Your recommendation means a lot to us. We look forward to welcoming you back for another fantastic experience in the future!
10/10 Excellent
Andrey
Voyage en famille
22 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It is a fantastic resort to vacation with family! Staff was friendly and they are near very good restaurants, stores and cafes! I’ll be returning there soon! Thank you for the exceptional service!
Andrey
Séjour de 4 nuits en avril 2024
Réponse de Mr. Jose Rodriguez le 27 mai 2024
Dear Andrey, Thank you for your wonderful feedback! We're thrilled to hear that you had a fantastic family vacation at our resort and that you found our staff friendly and accommodating. It's great to know that you enjoyed the nearby restaurants, stores, and cafes. We strive to provide exceptional service, and we're delighted to hear that you plan to return soon. We look forward to welcoming you back for another memorable stay. Thank you once again for choosing us for your vacation!
10/10 Excellent
Thomas
22 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place to stay all around
Thomas
Séjour de 6 nuits en mai 2024
Réponse de Mr. Jose Rodriguez le 27 mai 2024
Dear Thomas, Thank you for your fantastic 5/5 rating! We're delighted to hear that you found our hotel to be a great place to stay all around. Your positive feedback means a lot to us, and we look forward to welcoming you back for another wonderful stay in the future.
10/10 Excellent
Richard
21 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Awesome place
Richard
Séjour de 3 nuits en mai 2024
Réponse de Mr. Jose Rodriguez le 27 mai 2024
Dear Richard, Thank you for your fantastic 5/5 rating! We're thrilled to hear that you found our hotel to be an awesome place. Your positive feedback means a lot to us, and we look forward to welcoming you back for another great stay in the future.
10/10 Excellent
Amalia
Voyage en famille
21 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent
Amalia
Séjour de 1 nuit en mai 2024
Réponse de Mr. Jose Rodriguez le 27 mai 2024
Dear Amalia, Thank you for your fantastic 5/5 rating! We're thrilled to hear that you had an excellent experience during your stay. Your positive feedback means a lot to us, and we look forward to welcoming you back for another exceptional visit in the future.
10/10 Excellent
Dalia
Voyage en groupe
21 mai 2024
Les points forts : Propreté et personnel et service
The hotel was really clean , the staff were really nice,, the area is beautiful.. I had a great time
Dalia
Séjour de 2 nuits en mai 2024
Réponse de Mr. Jose Rodriguez le 27 mai 2024
Dear Dalia, Thank you for your fantastic 5/5 rating and for sharing your positive feedback about your recent stay! We're thrilled to hear that you found the hotel really clean, the staff very nice, and the area beautiful. We're delighted that you had a great time with us. Providing a wonderful experience for our guests is our top priority, and it's always rewarding to hear when we achieve that. Thank you for choosing to stay with us. We look forward to welcoming you back for another great stay in the future!
10/10 Excellent
Ana
Voyage en famille, Voyage en groupe, Voyage avec des animaux de compagnie
21 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was a very nice experience, the hotel is very nice, excellent cleanliness, all areas clean and the service throughout the staff is very efficient, the pool area is wonderful, the beach is very close and its water is very transparent and clean , very good option to spend a few days..
Ana
Séjour de 3 nuits en mai 2024
Réponse de Mr. Jose Rodriguez le 27 mai 2024
Dear Ana, Thank you for your fantastic 5/5 rating and for sharing your positive experience with us! We're thrilled to hear that you enjoyed your stay and found our hotel to be very nice with excellent cleanliness throughout all areas. It's great to know that you found our staff to be efficient and that you appreciated the wonderful pool area and the proximity to the clean, transparent waters of the beach. We strive to provide a relaxing and enjoyable environment for our guests, and we're delighted that you had a very nice experience. Thank you for choosing our hotel as your destination to spend a few days. We look forward to welcoming you back for another wonderful stay in the future!
8/10 Bien
Ana
21 mai 2024
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The pool it’s dirty
Ana
Séjour de 4 nuits en mai 2024
Réponse de Mr. Jose Rodriguez le 27 mai 2024
Dear Ana, Thank you for sharing your feedback and for your 4/5 rating. While we're glad you enjoyed your stay overall, we sincerely apologize for the condition of the pool during your visit. Maintaining a clean and inviting pool area is a top priority for us, and we regret that we fell short in this instance. Please rest assured that we will address this issue immediately to ensure our pool meets the highest standards of cleanliness for all our guests. We appreciate your feedback and hope to have the opportunity to welcome you back for an even better experience in the future.
10/10 Excellent
Avital
Voyage en famille
21 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent hotel! Excellent service! Excellent stay! Can’t wait to come back!
Avital
Séjour de 4 nuits en mai 2024
Réponse de Mr. Jose Rodriguez le 27 mai 2024
Dear Avital, Thank you for your enthusiastic and wonderful feedback! We're thrilled to hear that you had an excellent stay with us and that our service exceeded your expectations. We are delighted that you enjoyed your time at our hotel and are already looking forward to welcoming you back. Your kind words motivate us to continue providing exceptional experiences for our guests. Thank you once again for choosing to stay with us. We can't wait to have you back!
10/10 Excellent
Karol
21 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean, Great Service, a lot of food options near by
Karol
Séjour de 3 nuits en mai 2024
2/10 Horrible
André
Voyage en couple
20 mai 2024
Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
The lack of minimum knowledge of relationships of the agent at reception
André
Séjour de 1 nuit en mai 2024
8/10 Bien
Vadim
20 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Love it.
Vadim
Séjour de 4 nuits en mai 2024
6/10 Satisfaisant
MAYOLIN
Voyage en groupe
19 mai 2024
Les points forts : Propreté, personnel et service, équipements
The property is amazing, excellent my room toilet wasn't working, no water to flush since we got to the room.
After several attempts, not repair was done until I request to speak to the manager or change room.
MAYOLIN
Séjour de 3 nuits en mai 2024
8/10 Bien
jose antonio
19 mai 2024
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Las instalaciones don viejas y descuidadas, el trato del personal es bueno a secas
Creo que hay mejores opciones