Strand-/Meerblick

Bewertungen von Oaks Glenelg Plaza Pier Suites

4.5 out of 5
Oaks Glenelg Plaza Pier Suites
16 Holdfast Promenade Glenelg, Glenelg, SA

Bewertungen

8.6

Hervorragend

515 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
318 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 8 - Gut" "
105 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 6 - Okay" "
43 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
24 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8.8/10

Sauberkeit

8.8/10

Personal & Service

8.4/10

Ausstattung

8.4/10

Zustand der Unterkunft

8.0/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Tolles Apartment mit bester Lage, top ausgestattet, lediglich die Sauberkeit entsprach nicht ganz unseren Erwartungen: man hatte das Muster des Balkonstuhls in schwarz auf dem ganzen Körper so schmutzig waren die Stühle. Ansonsten top!
Aufenthalt von 3 Nächten im Dezember 2019
Antwort von Front Office Supervisor am 27. Dez. 2019
Dear Guest, Thank you for taking time to review your stay with us, we do appreciate your feedback! We are happy to hear that you enjoyed your stay with us. We are disappointed to hear that not all of the aspects of your stay was to your standards especially that the cleanliness did not meet your expectations throughout your stay. We will certainly forward your feedback to our management team to action accordingly. We do hope that this does not deter you from staying with us again as we do look forward to welcoming you back to Oaks Plaza Pier in the furture.

10/10 – Hervorragend

Rick, Ingersoll

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great ocean views. Nice property.
Aufenthalt von 2 Nächten im April 2024
Antwort von DP am 19. Apr. 2024
Hello Rick,Thank you for your feedback. We are delighted to learn that you enjoyed your stay. Looking forward to welcome you at our property again.

8/10 – Gut

Bernard

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice location by the beach; close to trams into the city; plenty of choice of food a close walk.
Aufenthalt von 4 Nächten im April 2024
Antwort von DP am 19. Apr. 2024
Hello Bernard,Thank you for your feedback. We are delighted to learn that you enjoyed your stay. Looking forward to welcome you at our property again.

8/10 – Gut

Deanna

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Great location on the water Lots of dining options Easy to get to and from the city on the tram
Aufenthalt von 4 Nächten im April 2024
Antwort von DP am 19. Apr. 2024
Hello Deanna,Thank you for your feedback. We are delighted to learn that you enjoyed your stay. Looking forward to welcome you at our property again.

8/10 – Gut

Kristen

Aufenthalt von 1 Nacht im April 2024
Antwort von GSA am 28. Apr. 2024
Thank you Kristen for your valuable feedback.

10/10 – Hervorragend

Siddhartha

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice property, with great location - absolutely beachfront. We stayed in a premier ocean room which have lovely ocean views. Location is also quite close to the main dining strip at Glenelg. Room was functional if not necessarily the most spacious. Convenient parking and front staff was quite helpful and there are beach toys that you can borrow from the front desk as well. Overall good choice for a stay at Glenelg
Antwort von Hotel Manager am 8. Apr. 2024
Dear Siddhartha,Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Hotel Manager

10/10 – Hervorragend

PETER

Aufenthalt von 2 Nächten im April 2024
Antwort von Front Desk am 8. Apr. 2024
Thank you Peter for taking the time to review your recent stay

10/10 – Hervorragend

Jennifer

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Loved staying at the Oaks for 2 weeks. Had a one bedroom apartment overlooking the park that was perfect for 1-2 people. It had a good sized fridge, clothes washer, microwave, dishwasher and oven/stove. I might have cooked more, but too many good food options nearby. Perfect location.
Aufenthalt von 15 Nächten im März 2024
Antwort von Oaks Glenelg Plaza Pier Suites am 7. Apr. 2024
Dear JenniferThank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Hotel Manager

10/10 – Hervorragend

PIT SEN

Aufenthalt von 2 Nächten im April 2024
Antwort von Dp am 26. Apr. 2024
Hello Pit Sen,Thank you for your feedback. Looking forward to welcoming you again at our property.

10/10 – Hervorragend

Kenneth, Parkville

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice hotel, walking distance to beach, cafes, restaurants, bars and shops. Good size room, clean though a bit dated. Comfortable bed
Aufenthalt von 3 Nächten im März 2024
Antwort von GSA am 25. März 2024
Dear Kenneth, Thank you for taking the time to review your recent stay. We are delighted to learn that you enjoyed your stay, and that we met many of your expectations for your visit to Glenelg. We look forward to welcoming you again in the near future.

8/10 – Gut

John

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Fabulous location but the rooms are getting quite dated and need renovation
Aufenthalt von 10 Nächten im März 2024
Antwort von GSA am 25. März 2024
Dear John, Thank you for taking the time to review your recent stay. We are delighted to learn that you enjoyed your stay, and that we met many of your expectations for your visit to Glenelg. We look forward to welcoming you again in the near future.

10/10 – Hervorragend

Roy, Craigmore

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
As an older couple we had a very safe,quiet ,relaxing couple of days. Suite was excellent, everything you needed was there or easily available from the reception where the staff were very polite and obliging. The menus in both the restaurant and sports bar could have been more varied, very little to tempt us .The position of hotel was excellent and so easy to get around. Beautiful beach right outside the hotel door. Most enjoyable stay ( we wish we had stayed longer). Highly Recommended.
Aufenthalt von 2 Nächten im März 2024
Antwort von GSA am 24. März 2024
Dear Roy, Thank you for taking the time to review your recent stay. We are delighted to learn that you enjoyed your stay, and that we met many of your expectations for your visit to Glenelg. We look forward to welcoming you again in the near future.

4/10 – Schlecht

Francois Igor

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Place needs an uplift. Pretty dirty and would not recommend
Aufenthalt von 4 Nächten im März 2024
Antwort von Front Desk am 18. März 2024
Thank you Francois for taking the time to review your recent stay with us at the Oaks Glenelg Plaza Pier Suites. We are very sorry to hear that you have left the hotel disappointed with your stay. Please accept our sincere apologies for not living up to our usual high standards. We sincerely hope that this does not deter you to stay with us in the future, as we would love an opportunity to welcome you back for your next stay in Glenelg with us.

6/10 – Okay

Luke

Mit der Familie gereist
The apartments could use some modernisation as they are looking tired. Bath had mould around the edges and had no plug so couldn’t actually use the bath. Sofa had stains and there was limited utensils in the kitchen.
Aufenthalt von 1 Nacht im März 2024
Antwort von Front Office Supervisor am 14. März 2024
Dear Luke,Thank you for taking the time to provide your feedback on your recent stay at the Oaks Glenelg Plaza Pier Suites.We are sorry to hear that your stay did not meet our usual high standards. Your concerns have been raised with our housekeeping department, so that these issues can be addressed accordingly.We sincerely hope that we get an opportunity to welcome you back for a future stay in Glenelg.

10/10 – Hervorragend

Terence

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
As selected above
Aufenthalt von 3 Nächten im März 2024
Antwort von Hotel Manager am 11. März 2024
Dear Terence,Thank you for taking time to review your recent stay with us.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Hotel Management Team.

10/10 – Hervorragend

Heidi

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 8 Nächten im November 2023
Antwort von Front Office Supervisor am 9. März 2024
Dear Heidi,Thank you for your feedback. We are glad to hear that you have enjoyed your stay with us and are looking forward to seeing you again in the near future.

8/10 – Gut

Tracey

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Staff were very friendly. Room was a great size. Loved the location. Few minor issues, Broken outdoor chair on the balcony that pinched the back of my leg when I sat on it. Bed side table near window wasn’t clean, still had sticky drink marks on it. Couldn’t get wifi to work in our room. Tried contacting reception via phone in the room but gave up after 2 hours of it being constantly engaged. No dish cloth provided, only a small green scourer. Couldn’t even use a flannel because we didn’t have one of those either. No where to keep our valuables when we went out as the safe provided had an out of order sign on it. Minor issues but when you’re paying $358 a night it’s not really acceptable.
Aufenthalt von 1 Nacht im März 2024
Antwort von GSA am 4. März 2024
Dear Tracey, Please accept my apologies that your overall experience did not live up to your expectations. I regret that we were unable to meet our high standards during your recent stay. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future. Thank you again for choosing to stay with us and for your time in sharing your feedback.

6/10 – Okay

Marie

Aufenthalt von 2 Nächten im Februar 2024
Antwort von GSA am 28. Feb. 2024
Thank you for taking the time to review your recent stay. We are delighted to learn that you enjoyed your stay, and that we met many of your expectations for your visit to Glenelg. Your feedback has been shared with our team to continue to inspire and motivate them to deliver exceptional guest service. We look forward to welcoming you again in the near future.

10/10 – Hervorragend

Katrina

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Front Desk am 21. März 2024
Thank you Katrina for taking the time to review your recent stay. We look forward to welcoming you again in the future

2/10 – Ungenügend

Shane

Aufenthalt von 5 Nächten im Februar 2024
Antwort von Front Desk am 21. März 2024
Thank you Shane for your feedback

6/10 – Okay

Nick

Mit dem Partner gereist, Mit der Familie gereist
For a self contained apartment it was very poorly provisioned - not enough plates, no coffee machine or plunger, no small vegetable knives, nothing like a salad bowl or platter to present food on at the table, very few prep equipment- no bowls, grater or colander, no paper towels to wipe up spills etc. There was so little equipment we didn’t bother with the dishwasher as we would have needed to run it after every meal in order to have plates available.
Aufenthalt von 9 Nächten im Februar 2024
Antwort von GSA am 17. Feb. 2024
hank you for taking the time to review your recent stay with us at the Oaks Glenelg Plaza Pier Suites. We are very sorry to hear that you have left the hotel disappointed with your stay. Please accept our sincere apologies for not living up to our usual high standards. We sincerely hope that this does not deter you to stay with us in the future, as we would love an opportunity to welcome you back for your next stay in Glenelg with us.

8/10 – Gut

Montrell, Las Vegas

Aufenthalt von 11 Nächten im Februar 2024
Antwort von Front Desk am 21. März 2024
Thank you Montrell for taking the time to review your recent stay

10/10 – Hervorragend

Kenneth, Parkville

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice hotel walking distance to beach, cafes, restaurants, bars and shops. Big room, quiet, comfortable bed. Good pool
Aufenthalt von 3 Nächten im Februar 2024
Antwort von GSA am 17. Feb. 2024
Thank you for taking the time to review your recent stay. We are delighted to learn that you enjoyed your stay, and that we met many of your expectations for your visit to Glenelg. Your feedback has been shared with our team to continue to inspire and motivate them to deliver exceptional guest service. We look forward to welcoming you again in the near future

10/10 – Hervorragend

jenny

Aufenthalt von 1 Nacht im Februar 2024
Antwort von GSA am 5. Feb. 2024
Thank you Jenny for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay . Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

10/10 – Hervorragend

Tanya

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Perfect location. Wonderful beach view. Spotless room. Comfortable beds. All the comforts of home. Great dining options. Everything we needed.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Som am 4. Feb. 2024
Thank you for your feedback.

8/10 – Gut

Grant Trudi

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
y
Aufenthalt von 2 Nächten im Februar 2024
Antwort von GSA am 3. Feb. 2024
Thank you Grant for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay . Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

2/10 – Ungenügend

Clive

Aufenthalt von 7 Nächten im Januar 2024
Antwort von Front Desk am 21. März 2024
Thank you Clive for your feedback

6/10 – Okay

Jamie-Lee

Gut: Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit
Aufenthalt von 3 Nächten im Januar 2024
Antwort von GSA am 3. Feb. 2024
Thank you Jamie for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay . Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

10/10 – Hervorragend

Aki

Aufenthalt von 1 Nacht im Januar 2024
Antwort von GSA am 3. Feb. 2024
Thank you Aki for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay . Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

10/10 – Hervorragend

Jamie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von GSA am 3. Feb. 2024
Thank you Jamie for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay . Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

10/10 – Hervorragend

Michael

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
All aspects of my stay were excellent.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von GSA am 29. Jan. 2024
Thank you Micheal for your valuable feedback.

8/10 – Gut

Carly

Mit dem Partner gereist
Beautiful resort on the beach. Enjoyed our stay
Aufenthalt von 5 Nächten im Januar 2024
Antwort von GSA am 29. Jan. 2024
Thank you Carly for your valuable feedback.

8/10 – Gut

Kendall

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Januar 2024
Antwort von GSA am 3. Feb. 2024
Thank you Kendall for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay . Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

8/10 – Gut

David

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Front Office Supervisor am 25. Jan. 2024
Dear David,Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

10/10 – Hervorragend

Robert

Mit der Familie gereist
Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Front Office Supervisor am 25. Jan. 2024
Dear Robert,Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

10/10 – Hervorragend

Annette

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Front Office Supervisor am 25. Jan. 2024
Dear Annette,Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

10/10 – Hervorragend

Rosanna

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Front Office Supervisor am 25. Jan. 2024
Dear Rosanna,Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

8/10 – Gut

Stacey

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Front Office Supervisor am 20. Jan. 2024
Dear Stacey,Thank you for taking the time to provide your feedback. We are glad to hear that you have enjoyed your stay with us and are looking forward to an opportunity to welcome you back for your future stay in Glenelg.

10/10 – Hervorragend

Michael

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great place to stay overlooking the beach. Apartment was great. Really nice place to be. Not so sure about having to pay $22 a day parking. Given room tarrifs parking should be complimentary. Other than that, a top place
Aufenthalt von 5 Nächten im Januar 2024
Antwort von OAKS am 17. Jan. 2024
Dear Michael, Thank you for taking the time to review your recent stay. We are delighted to learn that you enjoyed your stay, and that we met many of your expectations for your visit to Glenelg. Your feedback has been shared with our team to continue to inspire and motivate them to deliver exceptional guest service. We look forward to welcoming you again in the near future.

4/10 – Schlecht

Thomas

Gut: Komfort des Zimmers
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
the hotel room could do with a little attention
The room was a bit old and tired, with broken buttons on the toilet and unfinished patching on the walls in the bedroom. The bedroom clock was broken and did not display the correct time. Although the view was good, the condition of the rooms in terms of their maintenance was less than I would have expected for a hotel room of that class and price.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Oaks am 17. Jan. 2024
Dear Thomas, Please accept my apologies that your overall experience did not live up to your expectations. I regret that we were unable to meet our high standards during your recent stay. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.

10/10 – Hervorragend

Dimitri

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Januar 2024
Antwort von GSA am 17. Jan. 2024
Dear Dimitri, Thank you for taking the time to review your recent stay. We are delighted to learn that you enjoyed your stay, and that we met many of your expectations for your visit to Glenelg. Your feedback has been shared with our team to continue to inspire and motivate them to deliver exceptional guest service. We look forward to welcoming you again in the near future.

6/10 – Okay

Angela

Aufenthalt von 1 Nacht im Januar 2024
Antwort von GSA am 3. Feb. 2024
Thank you Angela for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay . Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

10/10 – Hervorragend

Robyn

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Oaks am 17. Jan. 2024
Dear robyn, Thank you for taking the time to review your recent stay. We are delighted to learn that you enjoyed your stay, and that we met many of your expectations for your visit to Glenelg. Your feedback has been shared with our team to continue to inspire and motivate them to deliver exceptional guest service. We look forward to welcoming you again in the near future.

8/10 – Gut

Penny

Mit der Familie gereist
Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 5 Nächten im Januar 2024
Antwort von Front Office Supervisor am 8. Jan. 2024
Dear Penny,Thank you for taking the time to provide your feedback to us. We are happy to hear that you have enjoyed your stay with us and are looking forward to an opportunity to welcome you back for your future stay with us in Glenelg.

10/10 – Hervorragend

Aline

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Front Office Supervisor am 8. Jan. 2024
Dear Aline,Thank you for taking the time to provide your feedback for us. We are glad to hear that you have enjoyed your stay with us and are looking forward to an opportunity to welcome you back for your future stay in Glenelg!

6/10 – Okay

KIYONORI

Aufenthalt von 4 Nächten im Januar 2024
Antwort von Front Office Supervisor am 8. Jan. 2024
Dear Kiyonori,Thank you for providing your valuable feedback for us. We look forward to an opportunity to welcome you back for your future stay in Glenelg.

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 7 Nächten im Dezember 2023
Antwort von Front Office Supervisor\ am 8. Jan. 2024
Dear Anonymous,Thank you for taking the time to provide your valuable feedback for us, we are looking forward to an opportunity to welcome you back for your future stay with us in Glenelg.

8/10 – Gut

Kelly

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Front Office Supervisor am 8. Jan. 2024
Dear Kelly,Thank you for taking the time to provide your valuable feedback to us. We look forward to an opportunity to welcome you back for your future stay with us in Glenelg.

4/10 – Schlecht

Sally

Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Front Office Supervisor am 8. Jan. 2024
Dear Sally,Thank you for taking the time to provide your valuable feedback to us. We look forward to an opportunity to welcome you back for your future stay with us in Glenelg.

6/10 – Okay

Garry

Gut: Ausstattung
Verbesserungswürdig: Sauberkeit
Attention to detail was lacking in room cleanliness.
Aufenthalt von 5 Nächten im Dezember 2023
Antwort von Front Office Supervisor am 8. Jan. 2024
Dear Garry,Please accept my apologies that your overall experience did not live up to your expectations. I regret that we were unable to meet our high standards during your recent stay.Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.