Hôtel près de Jardin botanique Aldridge Gardens, Birmingham, Birmingham

« We travel as a family of four so we needed the pull out bed in the couch. There were cheese puffs all inside the couch when we opened it. The bathroom floors were not freshly vacuumed and mopped. The shower floor was also not freshly cleaned. The staff was great and helpful. Very quick to answer questions. Breakfast was not served on time so we had to leave without eating. »

« Staff good. Good breakfast »

« Everything about our stay highlighted the hotel's commitment to excellence. The engagement of the staff, the cleanliness, service, food service, hospitality, with a property that embodies relaxing comfort and beauty. »

« The breakfast situation was a bit confusing. Even the email sent about breakfast didn’t make sense. There isn’t a breakfast but you can get Quick service eats but get a full breakfast for $13. Then staff looked as if they didn’t want to make breakfast so we left out for it. Also there was a weird guy in the lobby hanging with the Front Lobby Staffer. Freaked my kid out. »

« Very clean and staff very helpful »

« Clean room, nice staff, property is in great part of town »

« Love it very clean »

« Juste de passage, simple et agréable. »

« Très propre »

« I had a wonderful stay at the Residence Inn by Marriott Birmingham/Hoover. The hotel was clean, comfortable, and welcoming, and the staff provided excellent customer service throughout my visit. I appreciated the spacious accommodations and convenient location. It was a relaxing and enjoyable experience, and I would gladly stay here again when visiting the area. Highly recommend for both business and leisure travelers! »

« The staff was not well informed about some of the amenities there the hotel was very clean . The manager was no where to be found I couldn't even get him on the phone poor customer service as far as the manager I booked a day there cancelled the day and Expedia couldn't get a hold of the manager to honor the day I missed the room was paid for they didn't refund me nor honor the day I missed so work on your management then the total experiencecwill be exceptional »

« The hotel was nice, felt safe, and the food was good! »

« Check in lady was unfriendly and to busy to wait on me. Made me wait like 10" while on phone. »

« front clerk was very knowledgeable about amenities & very professional kind check in was a breeze & she was a breath of fresh air »

« I know it's still relatively early in the season, but my grandchildren were disappointed by how dirty the pool was. Everything else was decently maintained. Pam the evening desk clerk was efficient, polite, and overall very accommodating. »

« 非常好 »

« Breakfast was a very basic. I would expected a little better options. Staff was very friendly and helpful, including texting check in. That was unique. »