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Avis sur Kerkstraat Residence

2.5 out of 5
Kerkstraat Residence
Kerkstraat 79, Amsterdam

Avis

8,0

Très bien

Note des voyageurs de 10 (Excellent), d’après 17 avis sur 36." "
Note des voyageurs de 8 (Bien), d’après 8 avis sur 36." "
Note des voyageurs de 6 (Satisfaisant), d’après 6 avis sur 36." "
Note des voyageurs de 4 (Médiocre), d’après 3 avis sur 36." "
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 36." "

7,8/10

Propreté

8,2/10

Personnel et service

7,2/10

Équipements

7,6/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

10/10 Excellent

Camille

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en septembre 2022

6/10 Satisfaisant

Philippe

Voyage en couple
Les points faibles : Propreté
Propreté clairement revoir. Ensuite problème d’organisation, à notre arrivée il a fallu attendre 2h pour avoir la procédure d’accès au logement. Ensuite pas de clé dans le boitier masterlock, au final il y’avait une erreur il ne s’agissait pas du bon boitier !!! seconde tentative avec un autre boitier, mais là encore pas de chance boitier vide !!! Bref il a fallu ensuite attendre 30 minutes pour que quelqu’un vienne nous ouvrir et nous expliquer que le check-out doit avoir lieu à 11h !!! Très honnêtement je teouve ça limite de ne parler aue de ça quand ça fait 2h30 que nous attendons !! Pour la propreté dans l’ensemble moyen, ça s’arrête à l’aspirateur et changement de draps, il y’avait encore un reste de savonnette collé sur la tablette porte produit, les tuyaux dz douches qui fuits, des traces de calcaire au sol… bref pas la cata mais à plus de 250€ la nuit nous pouvons quand même nous attendre à un truc sans reproche au niveau de la propreté. Sinon quartier très bien, proche des commodités, pas trop bruyant.
Séjour de 2 nuits en juin 2022

6/10 Satisfaisant

Christine

Séjour de 7 nuits en juillet 2020

2/10 Horrible

Edward

Voyage en couple
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We booked a stay here in March. On arrival we found the property to be dirty and have a bad smell. The carpets are dirty, and the bed headboard was broken and also smelled like the sheets had not been clean. The pillows are also yellow and stained. The owners were contacted but did not reply until several hours later. As the property is not habitable we had to book alternative accommodation. The owner's pictures do not represent the current condition of the property. Avoid staying here. If you look the property listing on other websites (trip advisor) you will see similar complaints about how unhygienic the property is.
Séjour de 3 nuits en mars 2024
Réponse de M le 7 avr. 2024
Dear Edward, you did not stay with us at all. And that was for other reasons then mentioned here. So I will ask Expedia to friendly remove this review.

10/10 Excellent

Elena

Séjour de 2 nuits en décembre 2023

6/10 Satisfaisant

Henrik Julius

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Einchecken war ziemlich problematisch. Ich telefonierte schon mit der Expedia hotline bis endlich die Zugangsdaten für den Self Check in kamen. Die Handtücher waren sehr sehr klein und die Badewanne funktionierte nur bedingt.. dazu wäre wenigstens ein Vorhang für das Bad denkbar.. so ist es schon arg Privatsphärelos. Sonst aber schön und zentral.
Séjour de 3 nuits en novembre 2023

10/10 Excellent

Robert

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Spacious room. Quiet.
Séjour de 4 nuits en novembre 2023

4/10 Médiocre

Paula

Voyage d’affaires
Les points forts : Propreté et personnel et service
Les points faibles : Confort de la chambre
Good location, no shower pressure and road works
Good location and very spacious room. Access was easy. However, the shower is a real dribble (not enough water pressure) and there is major road works on the street which are audible from bed. Not only you can hear the noise but the bed also will vibrate in the morning as the excavators are doing work. If they fix the water pressure and the road works get done it's a good location.
Séjour de 2 nuits en octobre 2023

8/10 Bien

C

Séjour de 1 nuit en octobre 2023

8/10 Bien

Lucy

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Perfect location with all main sites in walking distance. Welcoming and easy to access property, all essentials covered.
Séjour de 3 nuits en septembre 2023

4/10 Médiocre

Helena von

Voyage en groupe
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Great location, friendly host, however not really clean and the Apartment is Not in a good condition

6/10 Satisfaisant

Randall

Voyage en couple
Les points forts : Propreté
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
We did not receive notification our room was ready until we prompted after 3pm. No toilet paper, so communicated immediately to staff, but no response until next day. Had to ask friend for TP, which was embarrassing. Staff realized we were missing bath mat, additional towels and coffee pods, so sent next day. We are young, but stairs would be difficult for older guests with bags. Should be warning about this in bio. Bags of laundry littered the common hallway for 2 days. Unique space, but not worth the trouble, however neighborhood and location are great!
Séjour de 4 nuits en septembre 2023

10/10 Excellent

Joel, Erskineville

Séjour de 3 nuits en juillet 2023

4/10 Médiocre

Howard

Séjour de 4 nuits en avril 2023
Réponse de Manager le 1 mai 2023
Guest expected a 5 star hotel.. asked for new pillows etc etc. We even brought new pillows that we have in stock but even tough it was not enough. Would not recommend this guest.

10/10 Excellent

Tugce Ayten

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Clean. Nice place. I definitely recommend
Séjour de 3 nuits en avril 2023
Réponse de Manager le 1 mai 2023
Thanks for staying with us!

2/10 Horrible

Maria

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Esta propiedad no es lo que dicen y muestran ser en esta plataforma. El propietario me estafo, porque cuando estaba tratando de comunicarme con el nunca y este me respondio, al igual que no le respondia a los agentes de expedia. Me mantuvo esperando por mas de 2 horas afuera de la propiedad y cuando me estaba yendo del lugar aparecio alguien el cual me pregunto: estas esperando a MIKE? le dije si, y luego me mando la informacion de como acceder a la propiedad. Las escaleras eran la entrada al infierno, trate de subir al primer piso y mis problemas en la espalda no me permitieron subir un escalon mas. Y lo peor es que estuve tratando de cancelar para tener un reenvolso y El dijo que no me reenvolsaria y yo perdi mi dinero. en pocas palabras esto es una estafa, es un irresponsable por no poner los reales detalles de la propiedad, aparte de la peste que tenia en el pasillo. Ladron es mi definicion para este dueno. English: This property is not what they say and show on this platform. The owner scammed me because when i was trying to communicate with him, he never responded, just as he did not respond to Expedia agents. He kept me waiting for more than 2 hours outside the property, and when I was leaving the place, someone appeared and asked me: are you waiting for MI*E? I said yes, and then he sent me the information on accessing the property. The stairs were the entrance to hell, I tried to go up to the first floor, and my back problems prevented me from climbing it.
Réponse de Mike ( Manager) le 20 mars 2023
Hi Maria, what a weird comment you left us. We got an call from Expedia that you were crazy calling them because we had no reception and you arrived at the building. Even tough this is very clear in our advertisement. Then I called you after to explain we can check you in at 13:00 by self checkin (2 hours earlier the regular check in) But my cleaner ( who you spoke in front of the door) told you to contact me and instead you spoke to him very aggressive. Then you went inside the building anyway.. But you left without a reason.. Now you write that its also because of the stairs and this is a bit strange since all of this is also in the advertisement. It's a studio on the second floor... However you did not stay with us and I am very glad you did not because we don't want aggressive guest that don't read an advertisement before booking. Unfortunately Expedia does let you write an review without having stayed one night with us.

6/10 Satisfaisant

Cris

Voyage en couple
Les points forts : Infrastructures et conditions de l’hébergement
Buena ubicación y habitación espaciosa. La habitación estaba en un tercero difícil de acceder (sobre todo con maleta!). En el baño había olor de alcantarillado bastante desagradable. No hay servicio de hacer camas ni reposición de café lo cual es una lástima. Tampoco fue fácil contactar con la propiedad antes del check in. Por la ubicación valió la pena, pero no haría estancia larga en este lugar.
Séjour de 2 nuits en novembre 2022
Réponse de Beheerder le 21 nov. 2022
Dear Cris,Thank you for your stay. I understand your point. In the advertisement you can see that there is no elevator and the studio is at the third floor (welcome to Amsterdam) About the smell, this is the first time that we heard something about it. In the email that was send to you, you could have read that if you had some questions or anything you can send us a message so we can meet you afterwards. We never got any messages from you during your stay. For service or coffee you could also ask this, but again we didn't received any messages from you. I saw your message that there wasn't a key in the key box, this was because the check in time is at 3pm. And you were in front of the door at 13:37. We made sure that you could checkin right away and that in no time my cleaner put the key inside the key box. Unfortunately we didn't read anything about the earlier checkin that was possible.

6/10 Satisfaisant

Andrew

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté
This place could be amazing but fell short in so many areas
Séjour de 4 nuits en septembre 2022

10/10 Excellent

Ruhan

Séjour de 1 nuit en juin 2022

10/10 Excellent

Jordan

Séjour de 1 nuit en mai 2022

8/10 Bien

Catherine

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This place is in a very good locations. Walkable distance to many attractions. Conveniently nearby cafes, restaurants  and grocery stores. There are decent luggage storage places about 5-10 mins away, if you arrive before check in time. My only con is the very tiny fridge and stairs. If you have heavy luggage or bad knee, then I wouldn't recommend this place. Otherwise it's a really great place to stay.
Séjour de 2 nuits en avril 2022

10/10 Excellent

Sonja

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Absolut empfehlenswerte Unterkunft in sehr zentraler Umgebung - grossartiges und wunderschön gestaltetes Loftappartement. Eine Unterkunft für richtiges Amsterdam feeling :-) Tramstation in wenigen Schritten erreichbar. Das nächste Mal gerne wieder!
Séjour de 1 nuit en avril 2022

10/10 Excellent

Jonas

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had a really nice stay at Kerkstraat Residence and can recommend it!
Séjour de 2 nuits en mars 2022

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2021

10/10 Excellent

Eugênio

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en février 2020

8/10 Bien

Voyageur vérifié

Les points forts : Propreté et personnel et service
Séjour de 3 nuits en janvier 2020

10/10 Excellent

Nicole

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en décembre 2019

8/10 Bien

Voyageur vérifié

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room was really comfortable and clean and the location is great. Pretty cool place to stay overall. A bit noisy on the street at night but that cannot be helped. The room had almost all the necessities...could have used more towels, some creamers/sugar for the in-room coffee offering and some of the lighting was missing. I would stay again though as it was nice overall! The staff, while not on hand were easily and promptly accessible by texting.
Séjour de 3 nuits en novembre 2019

10/10 Excellent

Katherine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great location
The location is excellent and the room is spacious and very comfortable. Check in was easy with the lock box and communication was very good. We did find that there were no towels left in the room for us but this was rectified very quickly. There is no door between the room and bathroom which we knew about but were a bit confused as to how one couldn’t be put in, even if just a curtain! Also the jacuzzi bath is really nice but it would be great if the owners could leave instructions for using it as there are quite a lot of knobs and buttons! Overall though, we had a fantastic stay and the location and character of the property made our trip.
Séjour de 3 nuits en octobre 2019

10/10 Excellent

Grace

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely apartment!
Such a lovely apartment, in an excellent location. We were able to walk everywhere from here. Very close to places to eat and drink. The apartment itself is beautiful. Very clean and spacious with everything you need during your stay. Check in was seamless as we were met there by a prearranged check in time. Note that the stairs are very steep (not uncommon in Amsterdam!) which was not a problem for us but may be for other people. Will definitely stay here again! Thank you! :)
Séjour de 3 nuits en octobre 2019

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté et personnel et service
I liked the area of this property a lot. The staff is accomodating and helpful. We had to message them that we were at the property and someone was there within 10 minutes. She carried our bags up to the loft and answer any questions. During the day the street is quiet but a lot of the night it is noisy and you hear it. We slept fitfully. Three flights of stairs was a chore. I loved the heated floors in the bathroom. It did get stuffy in the room so we opened the bathroom window until bedtime (noise). It is close to the flower market and many good restaurants.
Séjour de 4 nuits en octobre 2019

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bra läge och gott om utrymme. Det fanns ingen badrumsdörr.
Séjour de 3 nuits en octobre 2019

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Easy to find and in a great location. Very friendly service and lovely room. Everything was clean and well presented
Séjour de 3 nuits en octobre 2019

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Cosy studio
Séjour de 3 nuits en octobre 2019

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Really well located in Amsterdam. Loft was well appointed and self contained.
Séjour de 3 nuits en août 2019