Les points forts : Personnel et service et confort de la chambre
There is ongoing work to improve the hotel. The pool is round the back but didn't use it. Breakfast was good. It was quiet season so think we were the only ones staying so unfair to judge too harshly. There was a wasp nest a few metres from the room but didn't worry us as it is Sri Lanka after all. Staff were very friendly.
Finding quality accommodation for a family in Arugam Bay is tricky. While this hotel is new and has good sized Family Rooms with balconies, service and other facilities are mediocre.
Staff are unorganised, pool was not very clean, had to ask for wifi and tv to be fixed.
On checkout, was told âcard machine was not workingâ - and we would have to pay in cash. This is a common âscamâ in Sri Lanka - the hotel wants to avoid the card fees from the bank, which I do understand.
Overall an âokâ stay but not great.
Wonderful staff and very accommodating. Rooms are clean and the pool was well maintained. Great for families with kids since it is a brief walk from the Main Street in Arugambay.
Excellent stay, large clean comfortable room with balcony. Very friendly staff with local knowledge and contacts to book surf lessons. Lovely pool onsite and a short walk to the beach front which means the resort is nice and quiet. Overall a great stay would highly recommend. Thank you