The place was clean and the location is very convenient, close to downtown but the area (as noted in the highlights) is not the best. There’s always people outside of the building smoking, I did not feel very comfortable with my little ones. Our parking spot was occupied by someone else when we arrived. Since there is a parking reservation needed in advance I think they could verify that is free before the guests arrive. This made us wait for more than 20 minutes during check in and we needed to come down and move when the spot became available. Only one elevator was working (out of three) on the second day of our stay, so we waited for more than 30 minutes to get down, we couldn't use the stairs since we had 2 strollers and it was 12 floors, we missed a reservation in the aquarium. Unfortunately the people working at the lobby are not very kind (I understand this is out of the owners control) but it did not make our stay pleasant. The apartment was clean but the listing does need some picture updates, the curtains on the main bedroom and common space did not work, so there was a lot of light coming in in the morning, not great when you have a baby and a toddler sleeping. The host was answering my questions in a timely manner and I recognize not all items are under their control. They also request to take out the trash to the first floor… I don't understand why we need to do this if we are paying for a cleaning fee.I wouldn’t recommend for families with little ones.