Grill-/Picknickplatz
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Bewertungen von Residence Inn by Marriott Atlanta Cumberland/Galleria

3 out of 5
Residence Inn by Marriott Atlanta Cumberland/Galleria
2771 Cumberland Blvd SE, Smyrna, GA

Bewertungen

8.6

Hervorragend

195 von insgesamt 344 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
93 von insgesamt 344 Gästebewertungen haben eine Bewertung von 8 - Gut" "
27 von insgesamt 344 Gästebewertungen haben eine Bewertung von 6 - Okay" "
14 von insgesamt 344 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
15 von insgesamt 344 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9.0/10

Sauberkeit

9.0/10

Personal & Service

8.4/10

Ausstattung

8.6/10

Zustand der Unterkunft

8.2/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Maik, Friedrichshafen

Gut: Personal & Service und Komfort des Zimmers
Ruhig und doch zentral gelegenes Hotel mit komplett ausgestatteter Küche, freundliches Personal. Zimmer zum Teil renoviert und schön, Bad jedoch etwas abgewohnt.
Aufenthalt von 8 Nächten im September 2018

8/10 – Gut

Michael, Siegen NRW Deutschland

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Sehr gutes Hotel in Stadtnähe zu Atlanta
Das Hotel ist sehr schön und ruhig in der Nähe zu Atlanta gelegen. Das Personal ist super freundlich und die Zimmer sehr sauber. Das Frühstück ist sehr gut und es gibt sogar richtiges Geschirr. Nicht das übliche Plastikbesteck mit Papteller.
Aufenthalt von 13 Nächten im September 2018

10/10 – Hervorragend

Jürgen, Munich

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Super Preis-Leistungsverhältnis
Super Frühstück und (unter der Woche) Dinner!

8/10 – Gut

Stephanie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Philippa Monthrope am 9. Mai 2024
Thank you Stephanie! Thank you for choosing the Residence Inn Cumberland. We can't wait to welcome you back on your next trip to the area.

10/10 – Hervorragend

REBECCA

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location
Aufenthalt von 1 Nacht im April 2024
Antwort von Philippa Monthrope am 28. Apr. 2024
Thank you so much for the great review! Looking forward to hosting you and your next trip to the Atlanta area.

10/10 – Hervorragend

Carl

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Philippa Monthrope am 30. Apr. 2024
Thank you for the 5 star review! I’ll share with the staff, so happy that you enjoyed your stay.

8/10 – Gut

Coretta

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property was nice and clean got it for my BFF birthday and she love her staycation just a pregame before her actually birthday. To chill and relax alone. Only problem was TV didn't work and no one could come check it... Offered another room but it was too much, attendent start the would be a discount but at check out was told that she was giving me points. Not a member so someone is suppose to contacted me as of now no one has. I'll give them 24hrs then reach out.
Aufenthalt von 1 Nacht im April 2024
Antwort von Philippa Monthrope am 14. Apr. 2024
Hello Coretta!! Thank you for choosing Residence Inn Cumberland. Please accept my apology regarding your TV not working. That’s unacceptable and I completely understand your concerns. I’ll reach out to you on Monday 4/15 to talk about how I can compensate you. Again please accept my apology.

4/10 – Schlecht

Craig

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Out dated room
Aufenthalt von 1 Nacht im April 2024
Antwort von Philippa Monthrope am 7. Apr. 2024
Thank you for sharing. We are working on a renovation plan. Please continue to choose Marriott hotels for lodging needs.

10/10 – Hervorragend

Chantel

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Didnt like the one area for dogs was small, at the back of the property, & at the bottom of a hill. For people with with mobility issues, like myself, this is not a viable option to walk there. Plus tge area is over grown with a vine & not fenced.
Aufenthalt von 1 Nacht im März 2024
Antwort von Philippa Monthrope am 29. März 2024
Hello Chantel, thank you for the 5 of 5 rating. We have taken note of your comments about the pet area and will look trimming the vine you mentioned. Please come stay with us on your next trip to the area.Philippa Monthrope

10/10 – Hervorragend

Absolute

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Spacious
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Philippa Monthrope am 27. Feb. 2024
Thank you so much for the great score! We love serving our guests. Please spread the word and we are here to welcome you back on your next trip to the area.

10/10 – Hervorragend

ANN, Chanhassen

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Residence Inn am 7. Feb. 2024
Thank you for taking the time to leave us a review.

6/10 – Okay

Gianna

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Philippa Monthrope am 31. Jan. 2024
Thank you for staying with us.

8/10 – Gut

Sherry

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Philippa Monthrope am 13. Feb. 2024
Thank you Sherry, for the rating back in November. Looks like you visited for the Thanksgiving. Please make us your home on your next trip to the area.

8/10 – Gut

Laura

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Walking distance to Truist Park
Easy check-in, great walking location to Truist Park. Nice to have a room with a kitchen, comfortable.
Aufenthalt von 1 Nacht im November 2023
Antwort von Philippa Monthrope am 13. Feb. 2024
Thank you Laura for staying with us. Come back during baseball season, we'd love to host you again.

10/10 – Hervorragend

Kris

Aufenthalt von 1 Nacht im November 2023
Antwort von Philippa Monthrope am 13. Feb. 2024
Thank you Kris for the 5 star rating. Looking forward to serving you in the future.

8/10 – Gut

Debra

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2023
Antwort von Ellen M am 10. Nov. 2023
Thanks so much for staying with us! We look forward to seeing you again soon!

8/10 – Gut

Erica

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Ellen M am 10. Nov. 2023
Thank you so much for staying with us! We hope to see you again soon!

10/10 – Hervorragend

David

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Stayed for Braves game. Room was very clean. Staff was friendly. Close enough to walk to the Braves game. Walking from there is actually quicker than hiring a ride share, but walking is an issue if you are older or have leg issues. Overall a fabulous stay.
Aufenthalt von 2 Nächten im September 2023
Antwort von Ellen M am 1. Okt. 2023
Hi David,We are so happy that you enjoyed your stay with us! We hope to see you again the next time you are in the area.Take Care!

10/10 – Hervorragend

Anne

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2023
Antwort von Ellen M am 1. Okt. 2023
Thank you so much for your review. We are so glad that your stay with us was a pleasant one! We hope to see you again soon.All the best,

6/10 – Okay

CHERYL, RENO

Mit einer Gruppe gereist
Gut: Sauberkeit
Verbesserungswürdig: Ausstattung
I purposely booked with this hotel because it is part of the Marriott chain which "normally" means good quality and service. Needless to say, it fell far below my expectations! The in-room service was non-existent. I was never told that there is absolutely NO service on the weekends. The front desk staff suggested that we take our own garbage out to the dumpster in the parking lot. I do NOT recommend this hotel based on the non-Marriott type of service.
Aufenthalt von 4 Nächten im August 2023
Antwort von Philippa am 8. Sept. 2023
Thank you for taking the time to send this note. We are sorry that this stay was not what you expected. We note your feedback for future improvements.

8/10 – Gut

Gianna

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Anyone driving onto the property needed a gate key, which is why I guess I was charged a $12 parking fee… it seems like a good idea, but I saw random people walking onto the property and witnessed a car load of kids exiting a car at the entrance of the property to use the pool.. they weren’t staying at the hotel. There were a few issues including mosquitoes in my room and the television in the master bedroom wasn’t working, but overall, I would recommend this hotel. It was quite and clean.
Aufenthalt von 1 Nacht im September 2023
Antwort von Philippa am 8. Sept. 2023
Thank you for taking the time to send this note. We are sorry that this stay was not what you expected. We note your feedback for future improvements.

10/10 – Hervorragend

Fallon

Mit Haustieren gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Love it will use hotel again
Aufenthalt von 1 Nacht im September 2023
Antwort von Philippa am 8. Sept. 2023
So glad you enjoyed your stay. Thank you for the feedback.

8/10 – Gut

Sharon

Mit der Familie gereist
Gut: Ausstattung
Everything was good
Aufenthalt von 1 Nacht im September 2023
Antwort von Ellen M am 3. Sept. 2023
Thanks so much for staying with us. We hope to see you again soon!

8/10 – Gut

Per pindstrup

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Dejligt sted i dejlige omgivelser tæt på hvad man har brug for.
Aufenthalt von 6 Nächten im August 2023
Antwort von Ellen M am 3. Sept. 2023
Thank you so much for staying with us. We are so happy that you enjoyed your time here with us. We hope to see you again!

6/10 – Okay

Sam

Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 1 Nacht im August 2023
Antwort von Ellen M am 23. Aug. 2023
Hi Sam,Thanks so much for your feedback & for staying with us. We hope to see you again soon!

10/10 – Hervorragend

Nichole

Aufenthalt von 1 Nacht im August 2023
Antwort von Residence Inn am 20. Sept. 2023
Thank you for taking the time to leave us a review. We hope to have you stay with us again soon.

8/10 – Gut

Erina

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im August 2023
Antwort von Ellen M am 23. Aug. 2023
Hi Erina,Thanks so much for staying with us and for your feedback. We hope to see you back again the next time your travels bring you to the area.

10/10 – Hervorragend

Sean

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great place to stay if you are going to the game
In town one night for a Braves game. Hotel was conveniently located. Staff was friendly and helpful. I would stay here again if I am in the area.
Aufenthalt von 1 Nacht im August 2023
Antwort von Ellen M am 8. Aug. 2023
Thank you so much for staying with us! We look forward to seeing you again the next time you are in the area!Take Care,

10/10 – Hervorragend

Russell

Mit der Familie gereist
Gut: Ausstattung
No problems. Great stay!!
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Ellen M am 23. Aug. 2023
Hi Russell,Thanks so much for staying with us. We are so glad that you enjoyed your stay. We hope to see you again soon!

10/10 – Hervorragend

Angela

Aufenthalt von 1 Nacht im Juli 2023
Antwort von Philippa am 8. Sept. 2023
So glad you enjoyed your stay. Thank you for the feedback.

8/10 – Gut

Laura

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Stayed for Braves game.
My husband and I stayed one night to attend the Braves game so the shuttle there was nice. Coming back, however, was pretty scary. We walked by ourselves and it was about a 15 minute walk in the dark. The property is definitely dated and needs upgrading, but the staff was super nice and the hot breakfast in the morning was really good.
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Ellen M am 26. Juli 2023
Hi Laura,We thank you so much for your feedback. I will share your comments with the team. We hope to see you again soon!

2/10 – Ungenügend

Barry

Aufenthalt von 1 Nacht im Juli 2023
Antwort von Philippa am 8. Sept. 2023
So sorry that you did not enjoy your stay.

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Ellen M am 26. Juli 2023
Thank you so much for your feedback & for staying with us. We hope to see you again soon!

2/10 – Ungenügend

Candace

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Bugs was everywhere in our room. This property has yet to do anything about it!
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Ellen M am 12. Juli 2023
Hi Candace, I am so sorry to hear that you did not enjoy your stay and encountered this inconvenience while you were here. I have shared your feedback with the team to address any issues with the room that you stayed in.I apologize again for any inconvenience.

10/10 – Hervorragend

Robert

Aufenthalt von 1 Nacht im Juli 2023
Antwort von Residence Inn am 2. Aug. 2023
Thank you for taking the time to leave us a review.

4/10 – Schlecht

Rachel

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Booked a 2 room stay for my family of 5. After arriving was given a 1 BR and told they don't even have that room. Was told they would bring an extra set of blankets for one of my teens to sleep on floor. That didn't happen. I went back to office for those after 10pm. It is what it is and kids all slept, just disappointing that what you book is not only not available, but not communicated. Front desk clerk was apologetic and handled best she could. Last night another guy was fussing at front desk about rooms booked. Looks like this is a continuous problem. Close to MLB Braves game and very easy walk.
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Ellen M am 30. Juni 2023
Thank you so much for your review, Rachel. I am so sorry for the inconvenience that you and your family experienced while staying with us. I will share your review with our staff and management to ensure that this issue does not occur again for future guests. My apologies again.

8/10 – Gut

Francisco

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 7 Nächten im Juni 2023
Antwort von Ellen M am 30. Juni 2023
Thank you so much for staying with us! We hope to see you again soon!

10/10 – Hervorragend

Teresa

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Can take the shuttle offered to Truist Park for a ball game or easily walk. Staff very friendly and helpful. Property very clean. Everything in the room you need. Lots of dining options around.
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Ellen M am 20. Juni 2023
Hi Teresa, Thank you so much for staying with us! We are so glad you enjoyed your time here. We appreciate you. Come back and see us soon!!

10/10 – Hervorragend

Kelly

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2023
Antwort von Ellen M am 7. Juni 2023
Thank you for staying with us! We hope to see you again soon!

2/10 – Ungenügend

William

Aufenthalt von 1 Nacht im Mai 2023
Antwort von Ellen M am 7. Juni 2023
We are so sorry that your stay didn't meet your expectations. Please feel free to reach out to a member of management if you'd like to discuss your stay in detail.We hope to hear from you!

10/10 – Hervorragend

AMANDA

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I cant remember his first name but his last name was Jones. I just wanna say thank you so much for being so amazing. Your friendliness and happy attitude makes the whole experience amazing. He did tell me his full name but i could only remember his last name, mainly because we have the same name.
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Ellen M am 10. Mai 2023
Hi Amanda,Thanks so much for your feedback and for staying with us. His name is Eldred! We think he's awesome too! I will share your message with him and with the team. Please come back and see us the next time you are in the area.Have a great day!

10/10 – Hervorragend

Antoinette

Aufenthalt von 1 Nacht im April 2023
Antwort von Ellen M am 7. Juni 2023
Thank you so much for staying with us! We hope to see you again soon!!

10/10 – Hervorragend

Teresa

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im April 2023
Antwort von Ellen M am 7. Juni 2023
We appreciate your business and are so glad that you enjoyed your stay! We hope to see you again soon!

10/10 – Hervorragend

Erica

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im März 2023
Antwort von Residence Inn am 5. Apr. 2023
Thank you for taking the time to leave us a review.

10/10 – Hervorragend

austin

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very homey space. Property was also clean and well maintained
Aufenthalt von 1 Nacht im Februar 2023
Antwort von Ellen M am 24. Feb. 2023
Hi Austin,Thanks so much for staying with us! We are so glad that you enjoyed your stay. We hope to see you again soon!Take Care,

10/10 – Hervorragend

Elda

8/10 – Gut

Debra

Mit einer Gruppe gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im Dezember 2022
Antwort von Ellen M am 10. Feb. 2023
Thank you so much for staying with us!We look forward to having you stay with us again in the future!Take Care,

10/10 – Hervorragend

Kornelius

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The room was just right. Nice and spacious.
Antwort von Ellen M am 10. Feb. 2023
Thank you so much for staying with us! We are so happy that you enjoyed your room.We hope to see you back again soon!Take Care,

10/10 – Hervorragend

Shalita

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2022
Antwort von Ellen M am 10. Feb. 2023
Thank you so much for staying with us! We are so glad that you enjoyed your stay.Take Care!

10/10 – Hervorragend

Tiffany S