2/10 – Ungenügend
Sonali P.
7. Jan. 2026
Verbesserungswürdig: Sauberkeit
I am deeply disappointed with our recent experience booking this property through Vrbo. The listing bore no resemblance to the photos provided. It should have been a red flag, especially after another very reputable site unexpectedly canceled our reservation without explanation. Retrospectively curious as to why, I contacted them, and they informed me that the host had been banned due to concerns regarding safety and cleanliness. Regrettably, I assumed Vrbo’s platform ensured vetted hosts, but that proved far from the case—Vrbo appears to conduct no meaningful verification, and I cannot in good conscience recommend their service to anyone.Upon arrival, we immediately filed a complaint with Vrbo, submitting photos and videos as evidence. The sheets were visibly dirty and stained, and we encountered roaches throughout the house. The location, in a questionable commercial area of east Atlanta near the airport, felt unsafe and entirely unsuitable for a comfortable stay. Ultimately, we were forced to secure alternative hotel accommodations on the day of arrival and did not use the property at all.I seldom take the time to write reviews, but I feel compelled to share this to prevent others from enduring similar frustration. The host will dispute these details, which is their prerogative. I did request a full refund, given that we did not stay at the property whatsoever, but this was denied by the host.
Sonali P.
Aufenthalt von 3 Nächten im Oktober 2025