Dear Kyoungkook Ham,Thank you for giving us a perfect score of 10/10! We're delighted to know that you had a positive experience during your stay. If there's anything specific you enjoyed or any suggestions you have for improvement, please feel free to share. We appreciate your feedback and look forward to welcoming you again in the future!Best Wishes,Arzu AkundovaGeneral Manager

Dear Bige,Thank you for the wonderful feedback! We're delighted to hear that you found The Merchant Baku warm and nice. If there's anything specific you enjoyed or if you have any suggestions for improvement, feel free to share. We appreciate your positive rating and look forward to welcoming you again for another excellent experience! Best Wishes,Arzu Akhundova General Manager

Dear Mahtab Moayeri,Thank you for sharing your feedback with us. We're thrilled to hear that you found our rooms and public spaces wonderful, tasteful, and impeccably clean, and that you appreciated the thoughtful touches in each room. Your positive comments are greatly appreciated.We sincerely apologize for the inconvenience you experienced with the soundproofing to hallways and neighboring rooms. We understand how important a peaceful night's sleep is, and we regret that your stay was disrupted by noisy party rooms. Your feedback is valuable, and we will work on implementing measures to improve sound control in these situations.Your comfort is important to us, and we hope to have the opportunity to provide you with a more restful experience on your next visit.

Dear Siok Chye,Thank you for your feedback, and we're delighted to hear that you found the quality of our hotel and our location very good. We appreciate your positive comments.We sincerely apologize for the leaking issue from the ceiling on your last night. Your feedback is important to us, and we will address this matter to prevent any such incidents in the future. We understand that this impacted your experience, and we appreciate your understanding.Your input helps us improve, and we hope to have the opportunity to provide you with a flawless 5-star experience on your next visit.

Dear Ahmed,Thank you for your rating and feedback. We're delighted to hear that you enjoyed your stay at our hotel and that you found it fantastic. Your opinion is important to us, and it helps us enhance the quality of our services.If you have any additional comments or suggestions on how we can make your next stay even more enjoyable, please let us know. We always strive to provide the best experience for our guests.We look forward to hosting you again at The Merchant Baku in the near future.Best regards,Arzu AkhundovaGeneral Manager

Dear Jahangir,Thank you for choosing The Merchant Baku for your recent visit. We are thrilled to hear that you had a smooth and enjoyable stay with us, right from the airport pick-up to your interactions with our staff.It's wonderful to know that Mr. Pervez at the reception, Mr. Nahid, and Mr. Akbar in the dining area made your experience effortless and memorable. We take pride in providing top-notch service, and it's delightful to see that our team's efforts had a positive impact on your stay.We appreciate your kind words and look forward to welcoming you back on your next trip to Baku. If you have any further feedback or if there's anything else we can assist you with, please feel free to reach out. Your comfort and satisfaction are our top priorities.Best regards,Arzu AkhundovaGeneral Manager

Dear Jaroslaw,Thank you once again for sharing your feedback with us. We appreciate your patience and understanding, and we want to ensure that your concerns are properly addressed.We would like to clarify that breakfast at our hotel does indeed start at 7:30 am, as mentioned on our website and in all our communication materials. We apologize for any confusion caused during your stay regarding this matter. Rest assured, we will make certain that this information is consistently communicated to all our guests in the future.Your feedback is invaluable to us, and we look forward to the opportunity to serve you better during your next visit. Please feel free to reach out to us directly for any future reservations or inquiries, and we will personally oversee your stay to ensure a smooth and enjoyable experience.Warm regards,Arzu AKhundovaGeneral Manager

Dear Soud, We are sorry to hear that you had a negative experience during your stay. If you could provide more details about the specific issues you encountered, I would be more than happy to assist you further and address your concerns. Your feedback is important, and we are here to help.Best Regards,Arzu AkhundovaGeneral Manager

Dear Waleed,Thank you for taking the time to share your feedback about your recent stay with us. We are thrilled to hear that you had an amazing experience during your three-night stay and that our hotel exceeded your expectations.Our team takes pride in providing exceptional service, and we are delighted that our staff was friendly and attentive throughout your stay. We understand that great service plays a crucial role in creating a memorable experience, and we are glad that we could contribute to making your trip enjoyable.Thank you for highly recommending our hotel. Your positive feedback means a lot to us, and we truly appreciate your kind words. Should your travels bring you back to this area, we would be more than happy to welcome you and your group once again for another exceptional stay.Warmest regards,Arzu AkhundovaGeneral Manager

Dear Denison,Thank you for your review! We are delighted to hear that you appreciated our hotel's great location. We believe that a prime location can greatly enhance the overall experience of our guests, allowing for easy access to various attractions and amenities in the area.We take pride in maintaining our hotel and rooms in good condition to ensure a comfortable and enjoyable stay for our guests. It is wonderful to know that you found everything to be in satisfactory condition during your visit.Our staff strives to provide exceptional service, and we are glad to hear that they were helpful during your stay. We believe that attentive and accommodating staff can make a significant difference in creating a positive guest experience.Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future for another great stay.Best regards,Arzu AkhundovaGeneral Manager

Dear Jawaher,Thank you for your fantastic rating! We're thrilled to hear that you had a great experience at our hotel. Providing exceptional service and creating a memorable stay for our guests is our top priority. We appreciate your perfect rating of 10 out of 10 and look forward to welcoming you back in the future. If there is anything else we can do to enhance your next stay, please let us know.Best Wishes,Arzu AkhundovaGeneral Manager

Dear Gonzalo,Thank you for your wonderful review! We're thrilled to hear that you found our hotel beautiful and enjoyed its awesome location near the promenade and the old city. Having a variety of dining options nearby adds to the convenience and enjoyment of your stay.We're delighted that you found your room spacious and comfortable. Our team takes pride in creating a sophisticated decor throughout the hotel, and we're glad that it made a positive impression on you. Providing excellent service is a priority for us, and we're happy to hear that our staff was great during your stay.Thank you for highly recommending our hotel. We appreciate your kind words and look forward to welcoming you back for another enjoyable stay in the future. If there is anything else we can assist you with, please don't hesitate to let us know.Best Wishes,Arzu AkhundovaGeneral Manager

Dear Joseph,Thank you for taking the time to share your positive experience at the Merchant Baku. We are delighted to hear that you had a great week with us and that our historic building and amenities met your expectations.Our team takes pride in providing helpful and accommodating service to ensure that our guests have a memorable stay. We understand that a welcoming and attentive staff can make all the difference, and we are pleased to hear that they contributed to your enjoyable experience.The Merchant Baku holds a special place in our hearts, and we are glad to know that its beauty and charm resonated with you as well. We strive to maintain the historical integrity of our building while offering modern comforts and conveniences to our guests.Thank you for choosing The Merchant Baku for your stay, and we hope to have the pleasure of welcoming you back in the future.Warm regards,Arzu AkhundovaGeneral Manager

Dear Eldar Bey,Thank you so much for taking the time to leave us such a positive review! We greatly appreciate your feedback.We're thrilled to hear that you found your stay with us nice and cosy. Creating a warm and inviting atmosphere for our guests is one of our top priorities, and it's wonderful to know that we succeeded in making you feel comfortable.If there's anything else we can do to enhance your experience or if you have any specific requests for your next visit, please don't hesitate to reach out to us. We're always here to ensure your stay is as enjoyable as possible.Once again, thank you for your kind words. We look forward to welcoming you back for another memorable stay in the future!Kind Regards,Arzu AkhundovaGeneral Manager

Dear Nailya,Thank you for taking the time to share your feedback about your recent stay. We appreciate your comments and apologize for any inconvenience you experienced regarding the smell in the bathroom.Maintaining a fresh and clean environment is of utmost importance to us, and we sincerely regret that we fell short of your expectations in this regard. We have shared your concerns with our housekeeping team, who will thoroughly inspect and address any issues with the bathroom to ensure it meets our high standards of cleanliness.Your comfort is our top priority, and we hope you will give us another opportunity to provide you with a more enjoyable stay in the future. If you decide to return, please don't hesitate to reach out to our front desk team so that we can personally ensure your accommodation meets your expectations.Thank you again for bringing this matter to our attention. We value your feedback and will use it to improve our services.Best regards,Arzu AkhundovaGeneral Manager

Dear Andrea,Thank you so much for taking the time to share your wonderful review! We are delighted to know that you enjoyed your stay with us. It would be our pleasure to welcome you back on your next visit. Warmest regards, Arzu Akhundova General Manager

Dear valued guest,We would like to extend our heartfelt appreciation for sharing your experience at our hotel. We are delighted to learn that you had a wonderful stay at The Merchant Baku. Your satisfaction means a great deal to us, and we eagerly anticipate the opportunity to welcome you back for another memorable experience in the future.Thank you once again for your valuable feedback, and we look forward to serving you again soon.Warm regards,Arzu AkhundovaGeneral Manager

Dear Tim,Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed your stay at our hotel and found our location to be perfect. It is always our goal to provide our guests with excellent service and value, and we are pleased to know that we were able to meet your expectations.We look forward to welcoming you back in the near future for another wonderful stay.Best regards,Arzu AkhundovaGeneral Manager

Dear Darren,Thank you for taking the time to review your stay. We are glad to hear that overall you had a pleasant stay, however, we are sorry that not everything met your satisfaction. Please don't hesitate to mention any concerns onsite so we can take appropriate action. We hope to welcome you back in the future. Best wishes,Arzu AkhundovaGeneral Manager

Dear Guest, Thank you for taking the time to share your experience at our hotel. We are glad to know you had a pleasant stay at The Merchant Baku. We look forward to welcoming you back for another memorable stay in the future. Best wishes,Arzu AkhundovaGeneral Manager

Dear Dan,Thank you for taking the time to review your stay. We are so pleased you enjoyed your stay and that we were able to meet all of your expectations. The entire team look forward to welcoming you back for a future visit.Kind regards,Arzu AkhundovaGeneral Manager

Dear Abdulla, It's a real reward to receive such a great review. We are delighted to hear that you had a memorable experience with us; a message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. We hope to welcome you back.Best wishes,

Dear Annika,Thank you for taking the time to review your stay. We are glad to hear that overall you had a pleasant stay, however, we are sorry that not everything met your satisfaction. Please don't hesitate to mention any concerns while onsite so that we can take appropriate action. We hope to have the opportunity to see you again in the future for an improved experience.Best wishes,

Dear Ahmad,Thank you for taking the time to review your stay. We are glad to hear that overall you had a pleasant stay, however, we are sorry that not everything met your satisfaction. Please don't hesitate to mention any concerns while onsite so that we can take appropriate action. We hope to welcome you back in the future. Best wishes,Arzu AkhundovaGeneral Manager

Dear Mark,It's a real reward to receive such a great review. We are delighted to hear that you had a memorable experience with us; a message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. We hope to welcome you back. Best wishes,Arzu AkhundovaGeneral Manager

Dear Cengiz,Thank you for such a positive review. We are delighted that you had such a wonderful stay. We hope to see you again in the future. Best regards,Arzu AkhundovaGeneral Manager

Dear Pablo,Thank you for taking the time to share your positive review. Your satisfaction is of the utmost importance to us, so it is rewarding to know you had such a nice experience. We hope that we may have the pleasure of welcoming you back in the future. Kindest regards,Arzu Akhundova General Manager

Dear Eugene,Thank you for taking the time to share your feedback.It is lovely to receive your kind review of your recent stay with us. Thank you very much for acknowledging the excellent service provided by our team members. We strive to ensure that each and every guest has the best experience possible, and your positive feedback is really rewarding. We look forward to welcoming you for another pleasant stay. Best wishes,Arzu AkhundovaGeneral Manager

Dear Tamar,Thank you for such a positive review. We are delighted that you had such a wonderful stay and that our location was to your liking. We hope to see you again in the future. Best regards,Arzu AkhundovaGeneral Manager

Dear Sereen,We are so grateful for your 10-star review. Thanks for sharing your rating with us and the community. We look forward to welcoming you for another pleasant stay. Best wishes,Arzu AkhundovaGeneral Manager

Dear Abdullah,Thank you for taking the time to share your review. We are delighted that you had a memorable stay and your kind about our hotel is much appreciated. We hope to welcome you back in the future. Best wishes,Arzu AkhundovaGeneral Manager

Dear Obaid,Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to your next visit to The Merchant Baku.Best wishes,Arzu AkhundovaGeneral Manager

Dear Elsemarie,Thank you for taking a moment to share your experience at The Merchant Baku. Our team is so glad tohear that you enjoyed your stay with us. We look forward to seeing you again soon.Best Regards,Arzu AkhundovaGeneral Manager

Dear Shahar, Thank you for such a kind review. We are thrilled that everything was to your liking during your stay, especially our convenient location! However, we regret to read that our buffet breakfast was not to your satisfaction, rest assured we have noted your concern and will be sure to take it into consideration. It would be a pleasure to welcome you back. Best Regards, Arzu Akhundova General Manager

Dear Bander, Thank you for such a positive review. We are so pleased you enjoyed your stay and that we met all your expectations. We look forward to welcoming you back. Best Regards, Arzu Akhundova General Manager

Dear Bander, Thank you for positively reviewing your time at our hotel. We are very pleased you had a memorable stay. Our entire team strives to ensure that all our guests have the best experience possible and your kind words about our team members are truly appreciated and encourage us to continue with our efforts to provide excellent service. We look forward to welcoming you back in the future. Best Regards Arzu Akhundova General Manager

Dear Vickie, Thank you very much for your positive review. We are happy that your stay was enjoyable and our professional team took great care of your needs. We hope to welcome you back in the future. Best Regards, Arzu Akhundova General Manager

Dear Vickie, We are so grateful for your 10-point review. Thanks for sharing your rating with us and the community. We look forward to seeing you again. Best Regards, Arzu Akhundova General Manager

Dear Anar, Thank you for positively reviewing your stay. We are so pleased you enjoyed your stay and that we met all your expectations. It is also a pleasure to know that you were able to start your day off right with the great selection of our breakfast buffet. We hope to welcome you back. Best Regards, Arzu Akhundova General Manager

Dear Abdullah, It's very kind of you to have taken the time to review your stay with us at The Merchant Baku. We are delighted to hear that you enjoyed your stay and we appreciate your kind mention of our team's quality service. We hope to welcome you back for another enjoyable stay. Best Regards, Arzu Akhundova General Manager

Dear Shimon, Thank you for this great review. We are delighted to know that you enjoyed your stay at The Merchant Baku. We hope to welcome you back for another visit. All the best, Arzu Akhundova General Manager

Dear Lisa, Thank you for taking the time to share your review. We are delighted to hear that our location met your expectations. We would be delighted to welcome you back to The Merchant Baku for another memorable stay. Best Ragards, Arzu Akhundova General Manager

Dear Caroline, Thank you so much for taking the time to leave us the highest rating - it's much appreciated! We are happy to know that your stay with us was enjoyable. We look forward to welcoming you again. Best Regards, Arzu Akhundova General Manager

Dear Firas, We were delighted to hear that you had a great stay and that we were able to exceed your expectations. Thank you for your kind words regarding our staff. Your comments will be shared with our entire staff. Best Regards, Arzu Akhundova General Manager

Dear Rosa, Thank you very much for choosing to stay at The Merchant Baku and sharing your valuable feedback with us. I am very glad to hear you liked our property and felt taken care of. Best Regards, Arzu Akhundova General Manager

Mar 31, 2022 by Arzu Akhundova General Manager Dear Khaled, We were delighted to hear that you had a great stay and that we were able to exceed your expectations. Thank you for your kind words regarding our staff. Your comments will be shared with our entire staff. Best Regards, Arzu Akhundova General Manager

Mar 31, 2022 by Arzu Akhundova General Manager Dear Jonathan, We were delighted to hear that you had a great stay and that we were able to exceed your expectations. Thank you for your kind words regarding our staff. Your comments will be shared with our entire staff. Best Regards, Arzu Akhundova General Manager

Dear Assem, Thank you very much for your recent visit to The Merchant Baku and perfect rating of our hotel! We are very happy to know that you had a perfect experience at The Merchant Baku. Looking forward to greeting you again. Best Regards, Arzu Akhundova General Manager

Уважаемый Рамис, Мы признательны вам за такой замечательный отзыв. Приятно знать что у вас остались приятные впячатления о нашей команде и отеле в общем. Надеимся и в будущем вчстречать вас чтобы порадовать нашим гостепримством, и сервисом. С Уважением, Арзу Ахундова, Генеральный Менеджер

Уважаемый Аидар, Мы признательны вам за такой замечательный отзыв. Приятно знать что у вас остались приятные впячатления о нашей команде и отеле в общем. Надеимся и в будущем вчстречать вас чтобы порадовать нашим гостепримством, и сервисом 😊. С Уважением, Арзу Ахундова, Генеральный Менеджер