2/10 – Ungenügend
Wendy R.
19. Aug. 2024
Verbesserungswürdig: Sauberkeit
Disappointed
I’ve been visiting Bald Head Island for the last 15 years with my family. It’s our favorite island! I’ve stayed in many homes across the island and they’ve all been a pleasure to stay in. This was my grandsons very first beach trip (he’s 9 months old) It was also our first time staying ocean front. The first night we killed two big spiders on the sectional couch. The next day we start killing what looked like cockroaches all in the kitchen. I start to video some of this and around 1am I went to get a snack in the kitchen I see a roach running across the count so I flip on the light and not only were there roaches but the ceiling had 7 or 8 big spiders just crawling around. I called maintenance and they came out. I was told they come out alot to service that property but due to the 8 days of rain prior to us staying it was going to be hard to get rid of the bugs. There was also mold in my daughter’s bathroom on the ceiling. I called and talked to Joan who said she’d talk to the owner and see what they could do for us. I sent what videos I had to her and the pictures. She told me she’d call me back the Saturday we checked out. I have yet to get a call. I’ve called back 5 times and they just send me to her voicemail. I’ve left messages and no return phone call. I would not ever stay here again and it was very disappointing to pay as much as we did to have our experience with our kids and grandson somewhat ruined. Everyone was worried about the roaches and spiders It was awful!
Wendy R.
Aufenthalt von 7 Nächten im Juli 2024