4/10 – Schlecht
Murat
Mit der Familie gereist
13. Aug. 2025
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The hotel itself is absolutely fantastic if you’re looking to stay a bit outside the city center. The whole complex is very modern, beautifully designed, and extremely clean. The staff were all super friendly and welcoming, which was really a highlight of the stay.
However, there were two things that really bothered me. First, there was no toilet brush in the bathroom. I honestly find this a complete no-go. It’s something everyone has at home, and I don’t understand why a hotel wouldn’t provide it for guests. It just feels like a basic necessity.
Second, the windows could not be opened fully, only halfway, and the air conditioning was the worst I’ve ever experienced. You can set it to “Auto,” which basically does nothing, or switch between level 1 and level 3. There is no level 2. On level 1, the room stayed warm and uncomfortable; on level 3, it was so loud I couldn’t sleep. As a result, I slept very poorly and had to keep getting up during the night to adjust it. This is something the hotel should really improve, as good sleep is essential for guests.
Aside from these two issues, I was truly happy with everything else. The hotel grounds are beautiful, the rooms are well designed, and the cleanliness was outstanding. If these small but important details were fixed, it would be an easy 5-star stay.
Murat
Aufenthalt von 3 Nächten im August 2025
