« it was a very irresponsible service, where I made the booking on 27th October for 11th December, 45 days prior (booking confirmation 133489232195). Since their Head Office didn't forward the booking details to the site. They refused to accept my booking, since they have over sold the rooms.
After showing the evidences, they were trying to offer us a horrible location as an alternative and argued with me that the Credit Card payment was not made by them, whereas it was debited in October...
« it was a very irresponsible service, where I made the booking on 27th October for 11th December, 45 days prior (booking confirmation 133489232195). Since their Head Office didn't forward the booking details to the site. They refused to accept my booking, since they have over sold the rooms.
After showing the evidences, they were trying to offer us a horrible location as an alternative and argued with me that the Credit Card payment was not made by them, whereas it was debited in October...
« +++ Absolutely magnificent place with a wonderful history. The wooden features are beautiful and the bedrooms are outstanding. Wonderful snooker table and fireplaces. Lovely garden where you can sit and enjoy afternoon tea. The staff, especially Sameera, were absolutely excellent- they couldnât do enough for us. Thank you again Sameera, we will hopefully see you again one day!
- Only slight negative is that it could have more photographs of the historical figures or building itself going up the...
« +++ Absolutely magnificent place with a wonderful history. The wooden features are beautiful and the bedrooms are outstanding. Wonderful snooker table and fireplaces. Lovely garden where you can sit and enjoy afternoon tea. The staff, especially Sameera, were absolutely excellent- they couldnât do enough for us. Thank you again Sameera, we will hopefully see you again one day!
- Only slight negative is that it could have more photographs of the historical figures or building itself going up the...
« Very professional staff on the restaurant side and the food was amazing .The resort have a huge potentiel of succes because its very luxury and well decorated. But unfortunately They are making false advertising about their Spa facilities.During our stay in Decembre 2019 it was no existing Sauna,no Spa service in our arrival and no Yoga activities as it was suppose to,but a lot of apologies.The management offre the second day of our stay complementary massage but it was a bad experience because...
« Very professional staff on the restaurant side and the food was amazing .The resort have a huge potentiel of succes because its very luxury and well decorated. But unfortunately They are making false advertising about their Spa facilities.During our stay in Decembre 2019 it was no existing Sauna,no Spa service in our arrival and no Yoga activities as it was suppose to,but a lot of apologies.The management offre the second day of our stay complementary massage but it was a bad experience because...
« Fantastic quiet spot to enjoy Koslanda area. Highly recommended if you're looking to unwind and enjoy the grounds. Staff, service, food, room, pool all great, only downside is drive time to wider activities (Ella/Lipton's Seat) make for long day trips. »
« Fantastic quiet spot to enjoy Koslanda area. Highly recommended if you're looking to unwind and enjoy the grounds. Staff, service, food, room, pool all great, only downside is drive time to wider activities (Ella/Lipton's Seat) make for long day trips. »
« La Pentera is a unique property and it is conveniently located around 30 minutes drive to the entrance of the Udawalawe National Park. Our host is very friendly and helpful, going above and beyond our expectations and making sure we have the best time in the property. The evening walk around the lake area is awesome, and the hammocks, swings and mini rock climb is nice too. We had our best Sri Lankan cuisine in this resort, the chicken curry is full of flavours and spices. Definitely recommend...
« La Pentera is a unique property and it is conveniently located around 30 minutes drive to the entrance of the Udawalawe National Park. Our host is very friendly and helpful, going above and beyond our expectations and making sure we have the best time in the property. The evening walk around the lake area is awesome, and the hammocks, swings and mini rock climb is nice too. We had our best Sri Lankan cuisine in this resort, the chicken curry is full of flavours and spices. Definitely recommend...
« Out of every hotel we have stayed at in Sri Lanka, this was the best. It was classy. They did absolutely everything right. The staff were always smiling and helpful.
The food was amazing. The chef is so talented.
Best stay ever. Wish it could be longer. »
« Out of every hotel we have stayed at in Sri Lanka, this was the best. It was classy. They did absolutely everything right. The staff were always smiling and helpful.
The food was amazing. The chef is so talented.
Best stay ever. Wish it could be longer. »