Familienhotels Benin City

„Not so good, bugs in the units I got“

„The title is Hell no! Last year I gave them 5 stars this year things have drastically changed . Where do I start with the madness. 1. Check in they double booked my room so they had to put us in another room which they claim was an upgrade because it had a balcony. When I went there the balcony faces a solid brick wall. 2. The room was sub par to the room I booked. I know this because I spent 1 month in the room last year. I complained and they changed the room again to a slightly better room ...

„Chambre pas très propre, mouchoirs et poussière derrière la tête de lit. Douche non fonctionnelle. Wifi et climatisation ok. Le personnel est gentil et fait tout ce qu'il peut avec les moyens qu'on leur a donné pour satisfaire les clients. Mon arrivée a été chaotique car ils n'avaient pas reçu ma réservation. Le personnel de la reception de l'hôtel a fait tout son possible pour m'aider. Je les remercie. Je ne suis restée à l'hôtel que 3 jours, le temps de trouver un hôtel plus adapté à ma ...

„The property itself was fantastic and really well maintained. Exceptional apartment, very clean and spacious. I had such an enjoyable stay. Staffs were very friendly and helpful with my needs. Very comfortable and nice place to stay in Benin. Definitely will be back. Thank you for being such a great host!“