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Bewertungen von Gatto Bianco Le Mura

Gatto Bianco Le Mura
Via Vittorio Emanuele, 71/b, Bergamo, BG

Bewertungen

5.6
1 von insgesamt 14 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
2 von insgesamt 14 Gästebewertungen haben eine Bewertung von 8 - Gut" "
5 von insgesamt 14 Gästebewertungen haben eine Bewertung von 6 - Okay" "
4 von insgesamt 14 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
2 von insgesamt 14 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8.8/10

Sauberkeit

5.6/10

Personal & Service

4.0/10

Ausstattung

7.0/10

Zustand der Unterkunft

7.4/10

Umweltfreundlichkeit

Bewertungen

2/10 – Ungenügend

francesco

Geschäftlich gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
La camera che mi è stata data era al piano terra con il muro confinante con una strada stetta di passaggio auto molto molto rumorosa. Una delle 2 finestrelle all'atezza di 2,30 m era aperta e non si poteva chiudere, ho chiesto alla struttura di venirla chiudere e mi hanno risposto di salire sulla testata del letto per arrivare. di Notte per il freddo e per il rumore sono salito sul tavolo ( io ho 70 anni) per chiudere la finestra e cercare di dormire. Aveco ESPRESSAMENTE richiesto di avere la fattura all'arrivo della Struttura e non ci è ancora arrivata adesso e ci hanno detto di rivolgersi al portale dove abbiamo prenotato e dove COMUNQUE AVEVAMO DATO TUTTE LE INFORMAZIONI. Oggi abbiamo chiamato la struttura alle 12,30 e c'era la segreteria telfonica che diceva che gli uffici di venerdì sono aperti fino alle 13,00??? Come ho scritto la notte del 8 Maggio e la mattina del 9 Maggio, alla Sig.ra dell'assistenza della struttura ,che molto gentilmente professionalmente mi aveva aiutato, telefonicamente a fare il Ceck-in per entrare nella mia camera, io richiedo un parziale rimborso di quanto pagato per i disagi subiti
Aufenthalt von 1 Nacht im Mai 2024

4/10 – Schlecht

Tove

Mit einer Gruppe gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Aufenthalt von 3 Nächten im April 2023

6/10 – Okay

Beatrice

4/10 – Schlecht

Gergely Ádám

Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Komfort des Zimmers
Wonderfull location, with really bad host
First of all the comuncation is really hard. The telephone number is not in the hotels.com website, i need to search in google to get any contact, because the host don't write anything. Next one is the staff. They said, the staff will open the door, but we waited 30-40 minutes, and there were no one. After that we could go to the apartment, but the staff didn't understand what we said.. so we used the google translate. But really important information to guests, that there are no codes, you use a key, what they give you. Aftter all, the room was nice and clean. The area, the streets, awesome! The best district i think. Really happy with that. We had a really bad experience with other guests in the apartmant, because they were really loud. Listening to music at midnight, and we heard everything... i mean EVERYTHING. That's not cool... we tried to sleep, but that was hard. And the host only said, he/she can't do more, he/she just told the guest once... So i think it could be better insulated door or walls. I didn’t really like, when the hand washer tap had only cold water, but there is it. And the heating... Only have AC and that used to heating the room.. That's not the best solution. If i can say anything more, the host should buy at least one common fridge.
Aufenthalt von 4 Nächten im Dezember 2022

4/10 – Schlecht

Alexander

Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 1 Nacht im Juni 2022

2/10 – Ungenügend

Ronald

Geschäftlich gereist
Gut: Sauberkeit
Verbesserungswürdig: Komfort des Zimmers
Totally worthles bed/mattres
This hotel has in room 3 a bed which is so bad. You better sleep on the marble floor. Springs are seen in your skin in the morning. Terrible experience.
Aufenthalt von 4 Nächten im Mai 2022

6/10 – Okay

Helle

Aufenthalt von 3 Nächten im Mai 2022

4/10 – Schlecht

Mustafa

Geschäftlich gereist
Gut: Sauberkeit und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Aufenthalt von 1 Nacht im Mai 2022

6/10 – Okay

Giovanni

Mit einer Gruppe gereist
Aufenthalt von 1 Nacht im Juli 2021

10/10 – Hervorragend

Viivi

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juni 2021

8/10 – Gut

may

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Cute little hotel in a great location
This is a lovely place to stay. Its very close to Carrara Academy and within walking distance of Citta Alta. There are several bars round the back of the hotel. Citta bassa is also close enough to walk to although the bus to airport and main train station stops across the road. The hotel is small and very clean. Room was beautiful. Shower very nice and spacious. There are tea and coffee making facilities. Breakfast was included. It's continental with some cheese and boiled eggs. People at reception are very nice although they speak limited English. Would definitely stay there again.
Aufenthalt von 4 Nächten im Februar 2020

6/10 – Okay

Renato

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Posto eccellente ma personale molto scortese!
La struttura e la camera sono completamente nuovi e molto puliti. Colazione anche super ma ahimè i gestori per nulla disponibili nel dare indicazioni sul parcheggio e altre informazioni da noi richieste visto che la struttura si trova nella zona Ztl della città. Nel complesso comunque ci ritornerei.
Aufenthalt von 1 Nacht im Dezember 2019