Hotel Bertram

« The Retreat on the Hill was awesome place. We were in the Mirror House and deer’s came up to the area. My husband likes Wildlife »

« The room was very clean and comfortable; the newly renovated bathroom had a great shower; the fridge had a dedicated freezer compartment; there was a nice breakfast table with chairs; and the owner & staff were very welcoming. You would need to bring your own hangars and be aware there is no coffeemaker. We would definitely stay there again. »

« I had a problem with my reservation on Expedia. When I arrived the booking had been moved to another date I had to pay for an extra night and I was told it would be refunded but unfortunately I still haven’t received any payment but aside from that I really loved the stay »

« Easy check in and clean lobby and room. »

« Personnels agréables et une belle piscine »

« I stayed at this hotel for 8 days in a row! I truly enjoyed my nice and quiet stay at Hill Country. Rooms we're clean, WIFI was solid, Bed was comfortable! The staff provided exceptional customer service. Will definitely stay at Hill Country again in the future!... »

« The gentleman at check-in was rude and not very welcoming. He did not explain the hotel's amenities and was not helpful when I asked about changing my room, even though I offered to pay for an upgrade. In contrast, the lady at the reception was friendly and professional, and the breakfast team was warm, attentive, and provided excellent service. »

« Pool, closed. Ice machine, out. Laundry room, OOO. Tv in our room, not working at all. Fine, it was a one night stay. My mom’s room had flooring. Doesn’t look like they ever moped it. Ever! We had carpet. Not too bad. Beds were comfy. Big and spacious room. Good for a day, other than that, I don’t know if I would stay there. Staff in registration were so nice! »

« Accueil très sympathique, chambre confortable, vue sur les collines. Bon état général. Rapport qualité/prix correct. Un peu éloigné du centre ville. »

« Chambre impeccable et environnement calme »

« Nice place, nice folks, nice town! »

« Loved the view and balcony. Beds were great. Everyone was helpful anf courteous. Would definitely stay there again »

« TB »

« Could use some tlc but was a good stay thank you »

« The showers are hard to get out of. They are dangerous. Soap gets on the floor and the water goes all over the bathroom floor. There is nothing to help balance older people. There are many bars on the wall. The TV was hard to figure out. »

« The staff was very helpful and pleasant. The room was perfect, clean and well maintained. Great view of the lake and the hills. The morning coffee and setting outside admiring the view was well worth the time. »

« Cute, small hotel. Room was clean. Friendly and knowledgeable staff. »

« The property could use a little maintenance, especially with a brand-new hotel next to it. They only serve pork sausage for breakfast, not everyone eats pork. »