Hôtel près de Big Bear Alpine Zoo, Big Bear Lake, Big Bear Lake

« J’ai adoré ! Tout est simplement super, la décoration, le confort, la propreté, les échanges avec la personne par mail…. Merci on reviendra avec plaisir! »

« The rooms were clean and so quaint, very roomy, nice hot showers, and the fireplace/heater worked great! The staff were each do delightful & friendly. The breakfast each morning was absolutely delicious!! Definitely worth the stay. Thank you for the complimentary popcorn/drinks/tea. We had an amazing stay »

« Très bonne chambre 😀 avec la petite cheminée. L'espace jeu est super 😁 »

« The hotel is new, very clean, complimentary cofee/hot chocolate machine in the lobby with marshmallows for kids 😁 Movie room in the lobby for kids. The room is very nice, big enough for our party of 5, with kitchen just like at home (dishwasher, refrigerator…) Beds are very comfortable. Breakfast was very good. They charge $20 for the parking per night. We will come back »

« Every thing was perfect »

« Bon rapport qualité prix »

« I booked Kathy’s Cottage based on its high rating, but unfortunately our experience was very disappointing. Check-in was extremely difficult, which was already stressful—especially since I booked this for my dad. Once inside, the heater and fireplace were not working. I contacted the provided number, and instead of sending help, they instructed my dad to light the pilot himself. He was not comfortable doing that, and I made that clear. They said they would contact maintenance, but no one ever...

« It wasn't clean. »

« Séjour convenable. La propriété était a revoir (poussières sous le réfrigérateur et étagère salle de bain). »

« The house was very beautiful and check in/out was very accommodating. Fireplace and home was clean and had enough pans to cook as well as cups / forks knives and seasonings which was a plus. Just a few things that we had issues with ; ceilings upstairs were sloped where the beds were so my husband kept banging his head. If you’re trying to be quiet upstairs you cannot because the floors creak really bad but that’s common in the cold for hardwood floors. The upstairs had only a tub so in...

« We really enjoyed our trip .The house was very clean amd comfortable. »

« There was a mouse in the cabin, we called for support ,maintenance was sent and placed glue traps behind the stove. Not the experience I was expecting for my husband’s birthday weekend. we actually only slept at cabin one night instead of two that were paid off due to this inconvenience. »

« We enjoyed using the hot tub and the location was very convenient. The house could use a deep clean though. The house felt very musty. The bed in the master is actually two twins bed which was an annoyance and there were very limited towels provided for showering/hot tub. »