Hôtel près de Arc de la Fédération, Caracas, Caracas

« Personnel correct et sourient au moment de la mise en place du service client. Il y en a eu, meme, ceux qui m'ont appele directe par mon nom de famille c'est que j'apprecie. Donc que un staff de reception competent, orientee et personalise. L'hotel ete plain de surveillance militaire dedans et dehors avec un perimetre de 10 blocks sur le quartier. Des garde-corps qui surveillent des portes chambres et de fois meme interdisent l'access au couloirs du shopping center. Pas envie d'y retourner avec...

« Go eat and have a drink somewhere else, the only restaurant left is expensive and they cannot prepare much of the covltails because they do not have the ingredients »

« My favorite part of my short stay there was the area: very vibrant and full of shops and restaurants that can be reached after a short walk. I also saw a subway station but I didn't use the subway. The hotel itself is very big. My room was on the 10th floor so I had great views on the city from my window. But the elevators didn't work so well. I was told that one of the two elevators was in maintenance so I once had to wait very long for the elevator to come and when it didn't show up after 10...

« Checkout terrible querían quedarse con el deposito de consumo para ser usado en mi próxima visita!!! »

« Tener protocolos de evacuación en caso de terremoto y saber que hacer bien establecidos. »