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Bewertungen von Hue Hotels and Resorts Boracay Managed by HII

4 out of 5
Hue Hotels and Resorts Boracay Managed by HII
Station 2, Main Road, Boracay Island, Western Visayas

Bewertungen

9.0

Wunderbar

214 von insgesamt 335 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
83 von insgesamt 335 Gästebewertungen haben eine Bewertung von 8 - Gut" "
24 von insgesamt 335 Gästebewertungen haben eine Bewertung von 6 - Okay" "
5 von insgesamt 335 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
9 von insgesamt 335 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9.0/10

Sauberkeit

9.2/10

Personal & Service

9.0/10

Ausstattung

8.8/10

Zustand der Unterkunft

8.6/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Super Nettes Hilfsbereites Personal Super Flughafen-Transport Frühstück/Restaurant Gute Qualität Pool-Anlage mit Bar+Food-Street Bestens
Aufenthalt von 10 Nächten im Juni 2019
Antwort von Cesar F, General Manager am 9. Juli 2019
Dear Guest, Thank you for staying with us and for taking time to post your experiences online. We are delighted by your positive comments and recommendations. Looking forward to welcoming you back. Sincerely,

10/10 – Hervorragend

Gernoth

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Zu empfehlen
Aufenthalt von 3 Nächten im Juni 2019
Antwort von Cesar F, General Manager am 12. Juni 2019
Dear Gernoth, Thank you for staying with us and for posting your review of our property online. We are very much delighted by your recommendation. Looking forward to your next visit. Sincerely,

10/10 – Hervorragend

Verifizierter Reisender

Aufenthalt von 2 Nächten im Dezember 2018
Antwort von Cesar F, General Manager am 4. Apr. 2019
Dear Guest, Thank you for staying with us, we appreciate your feedback. Looking forward to your next visit. Sincerely,

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im Januar 2019
Antwort von Cesar F, General Manager am 22. Jan. 2019
Dear Anonymous, Thank you for staying with us and for posting your reviews online. We appreciate your feedback. Sincerely,

8/10 – Gut

Yuichi

Gut: Sauberkeit und Personal & Service
Aufenthalt von 3 Nächten im April 2024

4/10 – Schlecht

Sharunne

Aufenthalt von 5 Nächten im März 2024

6/10 – Okay

Ronaldo

Aufenthalt von 2 Nächten im März 2024

10/10 – Hervorragend

Mary Ann

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Love the vibe
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Warmest Regards, Hue Hotels and Resorts Boracay am 10. März 2024
Dear Mary Ann, Thank you very much for this heartwarming feedback. We are very glad to know that you had a pleasant stay. Looking forward to welcoming you again on your next visit to Boracay. Thank HUE!

8/10 – Gut

Elsie V

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I didn’t like the fact that there are limited options for food of small servings . I’m a small eater ( don’t eat a lot each time and almost all in the menu ( which I like are big servings like for 4-5 people. Otherwise the staff are excellent very courageous, friendly and very nice.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Warmest Regards, Hue Hotels and Resorts Boracay am 27. Feb. 2024
Dear Elsie,We would like to extend our heartfelt thanks for choosing our hotel while you were on Boracay Island. We greatly appreciate that you took time to provide us with your comments about the good service provided by our staff. In regards to your concerns about our breakfast buffet rest assured that your concerns will be discussed at length amongst the concerned department heads to improve the service. Please accept our apology and hope that you will give us another chance to turn things around. We would love to have that opportunity again. I hope that it will not deter you from coming back to our hotel in the future.

10/10 – Hervorragend

Lloyd

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Hue Hotels and Resorts Boracay am 12. Feb. 2024
Thank you for choosing Hue Hotel Boracay and for rating us 5 out of 5! We are glad that you have had a great stay. We look forward to your next visit!

10/10 – Hervorragend

Rafael

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Hue Hotels and Resorts Boracay am 12. Feb. 2024
Thank you for choosing Hue Hotel Boracay and for rating us 10 out of 10! We are glad that you have had a great stay. We look forward to your next visit!

10/10 – Hervorragend

Cristina

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Facilities are five star - very clean and spacious. I can say that it made my stay in boracay very memorable. I dont even want to leave the hotel at times because it’s so cozy. To the staff and admin- Keep up the good work!
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Hue Hotels and Resorts Boracay am 12. Feb. 2024
Thank you for choosing Hue Hotel Boracay and for rating us 5 out of 5! We are glad that you have had a great stay. We look forward to your next visit!

10/10 – Hervorragend

Kelly, Seattle

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Hue Hotels and Resorts Boracay am 12. Feb. 2024
Thank you for choosing Hue Hotel Boracay and for rating us 5 out of 5! We are glad that you have had a great stay. We look forward to your next visit!

6/10 – Okay

Ove

Gut: Sauberkeit
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Hue Hotels and Resorts Boracay am 12. Feb. 2024
Dear Ove, It was our pleasure to be of service to HUE! Our heartfelt thank you for choosing our resort while you're on vacation and be able to provide with comfortable and enjoyable stay. Your comments have been taken noted and discussed with the team, rest assured that we will improve our service. Hope that the concerns will not deter you from staying with us again.

10/10 – Hervorragend

KIWEON

Mit der Familie gereist
Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 5 Nächten im Dezember 2023
Antwort von Hue Hotels and Resorts Boracay am 12. Feb. 2024
Dear KIWEON,Thank you for choosing Hue Hotel Boracay and for rating us 10 out of 10! We are glad that you have had a great stay. We look forward to your next visit!

10/10 – Hervorragend

Sonny

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good location. Good buffet. Bar is very good!!! Gin tonics are awesome and cocktails are nice and strong. Rooms are large.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von At HUE'r service, HUE Hotels and Resorts Boracay am 30. Dez. 2023
Dear Mr. Sonny,Magandang Araw!We trust you had a safe journey back home and thank you for taking the time to share your review following your recent stay with us.We are delighted to learn that you enjoyed your stay most especially by highlighting your rooms, buffet & bar experience. Your kind words are a source of motivation for our dedicated colleagues, inspiring us to continually strive for excellence in ensuring our guests' utmost satisfaction.It was truly our pleasure to have the opportunity to host you at Hue Hotels & Resorts Boracay, and we eagerly anticipate the chance to welcome you back.Thank you for choosing for your lovely holiday.

10/10 – Hervorragend

Thomas

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im November 2023
Antwort von Warmest Regards, Hue Hotels and Resorts Boracay am 30. Dez. 2023
Dear Thomas, Magandang araw!Thank you for giving us time in rating us with a 10 out of 10. We surely wish to host you again on your next holiday.

10/10 – Hervorragend

goto

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
dモールまで歩いて１０分　コンビニもすぐ近くにあり　とっつても便利です　スタッフが皆親切でした コスパ最高
Aufenthalt von 2 Nächten im November 2023
Antwort von Warmest Regards, HUE Hotels and Resorts Boracay T am 16. Nov. 2023
Dear Goto,Thank HUE for the kind words and we appreciate your review online. Our heartfelt thank you for choosing our resort while you're in vacation in Boracay. We are looking forward in welcoming you again soon!

10/10 – Hervorragend

Michaela

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice hotel, great pool and pool bar. Used the hotels transfer back to the airport, which can be recommended. The hotel plays loud music until 10pm.
Aufenthalt von 2 Nächten im November 2023
Antwort von Warmest Regards, HUE Hotels and Resorts Boracay T am 16. Nov. 2023
Dear Michaela,Thank you for staying with us and for posting your reviews online. We appreciate your positive feedback and recommendation and took note of your comments on the loud music, please note that we have a DJ at the pool area every weekends from 6pm to 10pm. Rest assured that we will closely monitor the standard volume of our music to avoid disturbance to our future guest.

10/10 – Hervorragend

Raymond

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Our stay there very excellent The staff is very friendly
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Warmest Regards, HUE Hotels and Resorts Boracay T am 2. Nov. 2023
Dear Raymond,Thank HUE for the kind words and we appreciate your review online. Our heartfelt thank you for choosing our resort while you're in vacation in Boracay. Your compliments have been shared with the team. We are looking forward in welcoming you again soon!

10/10 – Hervorragend

Ricky, Louisville

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hue has great service and amazing environment
Aufenthalt von 8 Nächten im September 2023
Antwort von Warmest Regards, HUE Hotels and Resorts Boracay T am 18. Sept. 2023
Dear Ricky,Thank you for staying with us and for posting your reviews online. We are delighted by your positive comments and recommendation. We look forward to welcoming you back!

10/10 – Hervorragend

Kristel Clerisse

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice staffs
Aufenthalt von 3 Nächten im Juni 2023
Antwort von Warmest Regards, Hue Hotels and Resorts Boracay am 21. Juni 2023
Dear Kristel Clerisse,Thank you for staying with us and for posting your reviews online. We are delighted by your positive comments. We look forward to welcoming you back!

10/10 – Hervorragend

David

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Big pool - good for adults and kids
Aufenthalt von 5 Nächten im Mai 2023
Antwort von Warmest Regards, Hue Hotels and Resorts Boracay am 31. Mai 2023
Dear David,Thank HUE for the kind words and we appreciate posting your review online. Our heartfelt thank you for choosing our resort while you're in vacation and be able to provide with comfortable and enjoyable stay. We are looking forward in welcoming you again soon.

6/10 – Okay

Bongtae

시설에는 비데가 있다고했는데 비데없음
Aufenthalt von 1 Nacht im Mai 2023
Antwort von At HUE'r service, HUE Hotels and Resorts Boracay am 23. Mai 2023
Dear Bongtae,Thank you so much for taking the time to share your experience online. We would like to apologize that we did not exceed the standards you have received during your stay. Your satisfaction is of primary importance to us. We look forward to welcoming HUE back.

8/10 – Gut

KOJI

Mit der Familie gereist
Gut: Zustand der Unterkunft
Window view from hotel was awful. We see garbages all the time
Aufenthalt von 3 Nächten im Mai 2023
Antwort von At HUE'r service, HUE Hotels and Resorts Boracay am 7. Mai 2023
Dear Koji,We appreciate your feedback and regret that we were not able to meet your expectations on your room view. Please accept our sincere apology. Once again thank you for your 4* rating and we look forward to welcoming you back.

10/10 – Hervorragend

Hirotaka

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
部屋全体、水回り、建物内、スタッフ全てにおいて5星。 朝食ビュッフェも少しずつ変化があり美味しくいただきました。お値段以上の価値観もありまたボラカイに行けばこのホテルにしますね。
Aufenthalt von 3 Nächten im Februar 2023
Antwort von At HUE'r service, HUE Hotels and Resorts Boracay am 31. März 2023
Dear Hirotaka,Thank you for staying with us and for posting your reviews online. We are delighted by your positive comments. We look forward to welcoming you back!

6/10 – Okay

Sharon

Aufenthalt von 1 Nacht im Februar 2023
Antwort von At HUE'r service, HUE Hotels and Resorts Boracay am 31. März 2023
Dear Sharon,Thank you for staying with us and for posting your reviews online.We look forward to welcoming you back!

10/10 – Hervorragend

Alfonso

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The pool area
Aufenthalt von 3 Nächten im Februar 2023
Antwort von At HUE'r service, HUE Hotels and Resorts Boracay am 31. März 2023
Dear Alfonso,Thank you for staying with us and for posting your reviews online.We look forward to welcoming you back!

10/10 – Hervorragend

Allyssa

Aufenthalt von 2 Nächten im Februar 2023
Antwort von Warmest Regards, HUE Hotels and Resorts Boracay T am 16. Nov. 2023
Dear Allyssa,We appreciate your review online. Our heartfelt thank you for choosing our resort while you're in vacation in Boracay. We are looking forward in welcoming you again soon!

8/10 – Gut

Venus

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
The pool
Aufenthalt von 4 Nächten im Januar 2023
Antwort von At HUE'r service, HUE Hotels and Resorts Boracay am 31. Jan. 2023
Dear Venus,Thank you for staying with us and for posting your reviews online.We look forward to welcoming you back!

10/10 – Hervorragend

Acarie

Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Antwort von Hue Hotels and Resorts Boracay am 28. Feb. 2024
Thank you for choosing Hue Hotel Boracay and for rating us 5 out of 5! We are glad that you have had a great stay. We look forward to your next visit!

8/10 – Gut

Daniel

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff is friendly and accommodating.
Antwort von At HUE'r service, HUE Hotels and Resorts Boracay am 28. Dez. 2022
Dear Daniel,Thank HUE for the kind words and we appreciate posting your review online.Our heartfelt thank you for choosing our resort while you're in vacation and be able to provide with comfortable and enjoyable stay. We look forward in welcoming you again soon!

10/10 – Hervorragend

heisha

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The overall ambiance is very good., Staff are very helpful, they act right away when you request something., but there just some minor problem i had because i have sensitive sense of smell., theres this mucky (hopefully not mold) smell in the room and the floor start getting sweaty which make the smell stronger., but compare to other hotel with this price range., this hotel is better., There is a security guard which will make you feel safe.,
Antwort von At HUE'r service, HUE Hotels and Resorts Boracay am 28. Dez. 2022
Dear Heisha,Thank you for your concern during your stay with us. Our guest comfort is our highest mission and your concern has been taken up to the respective department especially for maintenance around the resort and we will assuring the best possible service for your future visit.Once again thank you for your 5* rating and we look forward to welcoming you back.

6/10 – Okay

Ma Rowena

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Like: Staff Dislike: Noise level can be annoying(hotel music played from as early as 6am til very late); Trip hazards on ground floor; 1 water bottle provided in the room (has to call reception everytime for refill); no cabinet for clothes (hanging rack out in the open in front of the bed); No handtowels, bath towels are too small; 1k incidental deposit per night upon check in, though it gets returned upon check out still quite a bit of money if you're staying more than 4nights as u might need your cash while you're out and about (if you use your credit card, it might take at least 2 weeks to get your money back)
Aufenthalt von 5 Nächten im Oktober 2022
Antwort von At HUE'r service, HUE Hotels and Resorts Boracay am 28. Okt. 2022
Dear Ma Rowena,Thank you for staying with us and for posting your reviews online. We appreciate your positive feedback and recommendations. We also took note of your comment for improvement. Please accept our apology and rest assured that we will addressed the issue immediately.Looking forward to welcoming you back!

10/10 – Hervorragend

hiromi

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
お部屋は広めでロケーションも良い
部屋は広めでゆっくり出来ました。 5階でプールビューのお部屋でよかったです。 ありがいるので入ってこないようにしてほしいです。 ステーション2と3の間のXと立地は最高でした。
Aufenthalt von 4 Nächten im September 2022
Antwort von HUE Hotels and Resorts Boracay am 24. Okt. 2022
Dear Hiromi,Thank you for your wonderful review. We appreciate you letting future travelers know how much you enjoyed your stay here. It is great to see everything we have to offer left you with a remarkable impression of our hotel. Thank you again for your generous comments and we look forward to welcoming you back for another outstanding experience.At HUE'r service, HUE Hotels and Resorts Boracay Team

10/10 – Hervorragend

Maritess

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good place to stay in Boracay
Aufenthalt von 2 Nächten im September 2022
Antwort von HUE Hotels and Resorts Boracay am 24. Okt. 2022
Dear Maritess,Thank you for choosing HUE Hotels and Resorts Boracay as your abode while on vacation. We are glad to know that you enjoyed your stay in our resort. We do take pride of the guest experience and that's why we make sure that you will have a wonderful time while in the Island of Boracay. We look forward to welcoming you again on your next visit. At HUE'r service, HUE Hotels and Resorts Boracay Team

6/10 – Okay

David

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Other than the staff there is really nothing to recommend this property. It’s glory days are long gone, and it is under-staffed and in disrepair. The staff they have is friendly and professional. But the restaurants attached to the hotel have serious issues with product availability and cleanliness. I was served a drink with a dead cockroach on the metal straw at what was the highly rated Super Magic IceCream And Burger restaurant that is in the same building. Overall I found the experience acceptable but uninspiring.
Aufenthalt von 3 Nächten im August 2022
Antwort von Hue Hotels and Resorts Boracay am 28. Feb. 2024
It was our pleasure to be of service to HUE! Our heartfelt thank you for choosing our resort while you're on vacation and be able to provide with comfortable and enjoyable stay. Your comments have been taken noted and discussed with the team, rest assured that we will improve our service. We provide you with the safest stay. Hope that these concerns will not deter you from staying with us again.

10/10 – Hervorragend

Rhea

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
We had an amazing stay. Very comfortable bed and the staff were all very helpful and friendly. We highly recommend this hotel.
Aufenthalt von 2 Nächten im August 2022
Antwort von HUE Hotels and Resorts Boracay am 11. Aug. 2022
Dear Rhea, Thank HUE for the kind words and we appreciate posting your review online. Our heartfelt thank you for choosing our resort while you're in vacation and be able to provide with comfortable and enjoyable stay. Your compliments have been shared with the team and we look forward in welcoming you again soon!

10/10 – Hervorragend

Craig

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I don’t think that I have ever stayed in a hotel with this kind of amazing service. The Hue hotel in Boracay is the unicorn of places to stay. The hotel staff is the friendliest, most attentive group of employees that I have ever met. If you need something, they are on it within minutes. The hotel itself is an oasis within an oasis. The pool take center stage to the hotel that was built around it. Ample lounge beds, to pool attendants that will make sure you have everything you need including towels and water. I traveled with my seven-year-old daughter, and every day the staff seemingly catered to her, said good morning, and in most cases free hugs :-) The hotel is located just a short 3 to 4 minute walk to the beach. If you need something talk to the front desk and they will have an answer for you immediately, from activities in the area, to transportation to and from the airport in Catilan. I honestly cannot say enough about my experience at this hotel. By far the very best service, and commodities that I have experienced. The rooms are spacious, well-kept, The beds are extremely comfortable, the shower is chai Normas and I like that there is a separate space for the toilet. Do you feel like you are in your own sound proof booth. If you were lucky enough to spend your birthday here be prepared to be spoiled by a HBD song, cake, and message on your TV I am sure that I am missing you something else in my review, but I think you get a general idea :-)
Aufenthalt von 7 Nächten im Juli 2022
Antwort von HUE Hotels and Resorts Boracay am 11. Aug. 2022
Dear Craig, Thank you so much for providing a detailed review. We are glad to know that you enjoyed your stay in our resort. We do take pride of the guest experience and that's why we make sure that you will have a wonderful time while in the Island of Boracay. We are so grateful for your recognition of our staff. We will definitely share this as we are always excited to hear how our guests have appreciated our service. Thank you for allowing us to be of service and we look forward to your next visit!

10/10 – Hervorragend

Jeddah

Aufenthalt von 1 Nacht im Juni 2022
Antwort von HUE Hotels and Resorts Boracay am 3. Juli 2022
Dear Jeddah, Thank you for staying with us and for sharing your memorable experiences online. We appreciate your feedback and look forward to welcoming you back!

10/10 – Hervorragend

Ryel Katherine

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Juni 2022
Antwort von HUE Hotels and Resorts Boracay am 3. Juli 2022
Dear Ryel Katherine, Nice to meet HUE! Thank you for staying with us and for sharing your memorable experiences online. We appreciate your feedback and look forward to welcoming you back!

10/10 – Hervorragend

Jesus

Aufenthalt von 2 Nächten im Juni 2022
Antwort von Hue Hotels and Resorts Boracay am 28. Feb. 2024
Thank you for choosing Hue Hotel Boracay and for rating us 5 out of 5! We are glad that you have had a great stay. We look forward to your next visit!

8/10 – Gut

Lance

Mit der Familie gereist
Gut: Personal & Service und Ausstattung
Constant stream of small ants around bath sink and surrounding counter, up walls. Housekeeping did not seem to notice. More of an inconvenience. Other than that minor issue, room configuration was comfortable for a family of 4. 1 king, 2 dbl beds and 2 full bathrooms.
Aufenthalt von 4 Nächten im Juni 2022
Antwort von HUE Hotels and Resorts Boracay am 26. Juni 2022
Dear Lance, Nice to meet HUE! Thank HUE for the kind words and we appreciate posting your review online. Our heartfelt thank you for choosing our resort while you're in vacation and be able to provide with comfortable and enjoyable stay. We look forward in welcoming you again soon!

10/10 – Hervorragend

Herminio

Aufenthalt von 3 Nächten im Juni 2022
Antwort von HUE Hotels and Resorts Boracay am 26. Juni 2022
Dear Herminio, Nice to meet HUE! Thank you for staying with us and for sharing your memorable experiences online. We appreciate your feedback and look forward to welcoming you back soon!

10/10 – Hervorragend

Joana

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff were amazing, lots of activities inside the hotel, the mini food court inside was super convenient and the rooms were clean and comfortable
Aufenthalt von 2 Nächten im April 2022
Antwort von HUE Hotels and Resorts Boracay am 8. Mai 2022
Dear Joana, Nice to meet HUE! Thank you for choosing HUE Hotels and Resorts Boracay as your home while on vacation. We are glad to know that you enjoyed your stay in our resort. We do take pride of the guest experience and that's why we make sure that you will have a wonderful time while in the Island of Boracay. We look forward to welcoming you again on your next visit. At HUE'r service, HUE Hotels and Resorts Boracay Team

2/10 – Ungenügend

Oliver

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
We would not stay here again Pros: - staff friendly and generally tried to help Cons: - hotel is dated and not in good condition - lock on our door failed repeatedly meaning we couldn't get into the room, and at several points there was no hot water for the shower - loud noise from live music at nearby bars goes on until midnight
Aufenthalt von 1 Nacht im April 2022
Antwort von HUE Hotels and Resorts Boracay am 8. Mai 2022
Dear Oliver, Nice to meet HUE! We are pleased to hear your comments and happy you found our staff friendly and helpful. Please accept our sincerest apologies for the inconvenience you have experienced. We take pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet yours and our own expectations. We understand that as a testament to our strive for perfection, we have taken steps to ensure that this will never happen again. At HUE'r service, HUE Hotels and Resorts Boracay Team

10/10 – Hervorragend

Vincent

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very friendly staff
Aufenthalt von 4 Nächten im April 2022
Antwort von HUE Hotels and Resorts Boracay Team am 21. Apr. 2022
Dear Vincent, Thank you very much for this heartwarming feedback. We are very glad to know that you had a pleasant stay. Your commendation to our staff has been shared with them. Looking forward to welcoming you again on your next visit to Boracay. Thank HUE!

8/10 – Gut

Catherine Peachy

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice family room clean .
We enjoyed our family room it was clean and beds were super comfy, ac worked great and the pillows were super comfy. Sad about the green pool though. You have to request for room clean up. But nobody answers un the housekeeping or front desk, they were understaff , the towels should be changed its not white and its frayed, breakfast buffet was filling more of a lunch selection than breakfast, like adobo, fried chicken, afritada on some days, so i found that weird. We stayed for 5 nights ang glad to have some bacon, in the 4th day. Its far from the beach. Transfer was well organized. The staff were courteous except for the security at night who was fresh. Would i stay here again probably not. Beach front is king!
Sad pool was dirty since dec 28, we were rhere dec 30 to jan 4 ni change in color
Comfy bed, spacious room
Clean well lit and nice interiors
Aufenthalt von 2 Nächten im Dezember 2021
Antwort von HUE Hotels and Resorts Boracay am 21. Jan. 2022
Dear Catherine, It was our pleasure to be of service to HUE! Our heartfelt thank you for choosing our resort while you're in vacation and be able to provide with comfortable and enjoyable stay. Your comments have been taken noted and discussed with the team, rest assured that we will improve our service. Hope that these concerns will not deter you from staying with us. Looking forward to see HUE on your next vacation to Boracay Island! At HUE'r service, HUE Hotels and Resorts Boracay Team

10/10 – Hervorragend

Benilda

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
We had a comfy and relaxing stay.
Aufenthalt von 1 Nacht im Dezember 2021
Antwort von HUE Hotels and Resorts Boracay am 21. Jan. 2022
Dear Benilda, Nice to meet Hue! Thank you so much for staying with us. We appreciate your positive review. We are thrilled to know how much you liked our hotel and services. At HUE'r service, HUE Hotels and Resorts Boracay Team

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Hotel interiors and room was great, maintained cleanliness around the place. There's a plenty of activities and space for the kids to place within the lobby area. Food has limited choices, restaurant area was small and has limited tables and seats only. Condiments are not always available, like butter. Staffs are not all courteous towards the guests. The location was not great as expected as near to the beach front. You need to walk 10 mins and the road towards the beach was under construction; muddy with water and dark. No lights within the road.
Aufenthalt von 3 Nächten im Dezember 2021
Antwort von HUE Hotels and Resorts Boracay Team am 18. Dez. 2021
Dear Valued Guest, Thank you for your feedback regarding your stay in Hue Hotels and Resorts Boracay. Thank you for taking the time to share your experience in Expedia. I'm sorry to know about the inconveniences you've had with the butter, the staff are not all courteous and the muddy and dark road going to the beach. Rest assured that we shall look into these points and prioritize action on how to make them better. As for the muddy and dark road, we have been petitioning to the project manager of DPWH regarding slow repair and unsafe road. Hue Hotel has its own streetlights when you get to the pavement by the hotel's perimeter. Hope that your experience won't deter you from coming back to our hotel. Thank HUE! At HUE'r service,