Hotel Boyne Falls

« Great location »

« This is a newer property. Very clean. Beds are comfortable. Bathrooms are sparkling. Our only quibble is that the tubs are very slippery and there is only one grab bar and it’s outside the curtain. Be careful. Good breakfast selection. »

« Rooms were very clean and comfortable. Breakfast was good »

« Clean room Staff helpful Parking was good Breakfast was good but they ran out of the Jimmy Dean breakfast sandwich »

« What an absolute horrible stay! We payed over $200 for a room for one night that didn’t have a tv that worked, the bathroom door didn’t shut and the drain in the shower was clogged and filled while taking a shower! What a joke! There were people around the corner from our room that were for sure either drug dealers or crack heads. It was awful! »

« Convenient to waterfront »

« Based on what I understood from Expedia, breakfast was included but what I likely missed is that breakfast was served (but not included in price of stay). We didn't eat any meals. Staff was incredibly friendly, gave excellent dining suggestions, and offered seconds on the amazing cookies that were present in the room on arrival. Complimentary bicycles, lawn games were put to good use. Definitely staying at this property/inn again in the future. »

« Travelers should beware that Otsego Resort's front desk closes early, like 5 pm, even in the summer. I and my family were arriving late, so I called ahead, before 5 pm, to let them know of my late arrival. I had to leave a message, and no one called me back. When we arrived a little before 10 pm the doors were locked and the lights off. We had to find accomodations elsewhere. When I called the next day, the attendant at the front desk apologized profusely and promised to give me a refund. ...

« The room we had was nice however we asked for the room to be cleaned on our 2nd full day and it didn’t happen. We had to request additional rolls of toilet paper. The room was supposed to have a hair dryer as well but it was not supplied. As for the continental breakfast, the selection was not great. If you didn’t get down to the breakfast when it first started, you didn’t have much to choose from. We chose to go out for breakfast due to the lack of food. The parking situation definitely...

« I would like bar soap available »

« Great location! Staff was wonderful to work with. Checkout did take quite a long time… not sure why. The outside seating by the fire watching the moon and the beautiful colors was amazing. Spacious room. The only thing was we had to live out of our suitcase. Two super tiny drawers to use. »

« The staff was very friendly and helpful. The facilities are old and tired. The AC didn’t work properly, the bed covers and pillows smell musty. »

« Low water pressure. Beautiful view and for sunset. »