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Bewertungen von Quality Inn Bradley - Bourbonnais

2.5 out of 5
Quality Inn Bradley - Bourbonnais
800 N Kinzie Ave, Bradley, IL

Bewertungen

7.6

Gut

54 von insgesamt 151 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
44 von insgesamt 151 Gästebewertungen haben eine Bewertung von 8 - Gut" "
28 von insgesamt 151 Gästebewertungen haben eine Bewertung von 6 - Okay" "
16 von insgesamt 151 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
9 von insgesamt 151 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7.8/10

Sauberkeit

8.2/10

Personal & Service

7.6/10

Ausstattung

7.0/10

Zustand der Unterkunft

8.2/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Stuart

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great place
Aufenthalt von 1 Nacht im Mai 2024

6/10 – Okay

Gail and Phil

Mit einer Gruppe gereist
Gut: Personal & Service
The facility was fine and the staff was friendly
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Sarah McIntosh - Front Desk Manager am 20. Mai 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations with our facilities. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

8/10 – Gut

Susanna

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
The first room wasn't clean and they immediately gave me another, which was immaculate. The cooked to order breakfast was excellent. There was a soft chair in the room which was appreciated. They only had caffienated coffee in the room. When I asked for more coffee, they only gave me 3. Didn't try the coffee at breakfast.
Aufenthalt von 1 Nacht im März 2024
Antwort von Sarah McIntosh - Front Desk Manager am 2. Apr. 2024
Thank you for your review.

8/10 – Gut

Andy

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Front desk staff were friendly and proficient.
Aufenthalt von 1 Nacht im März 2024
Antwort von Sarah McIntosh - Manager am 27. März 2024
hank you for taking the time to complete an online survey regarding your recent stay at Quality Inn Bradley- Bourbonnais. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

6/10 – Okay

Sandra

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Sarah McIntosh - Manager am 20. März 2024
Thank you for your review

4/10 – Schlecht

Deborah L

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Industrial area
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Sarah McIntosh - Manager am 23. Feb. 2024
We apologize for our renovations going on on the property. We hope you come back.

10/10 – Hervorragend

Monica

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Sarah McIntosh - Manager am 18. Feb. 2024
Thank you for the review. We look forward to you coming back to stay!

10/10 – Hervorragend

Roberto

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024

8/10 – Gut

Roberto

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Shower not working
Aufenthalt von 1 Nacht im Februar 2024

8/10 – Gut

Seon hwa

Mit der Familie und kleinen Kindern gereist
Gut: Ausstattung
breakfast is great!!! Inside bargrill is awesome!!!
Aufenthalt von 1 Nacht im Januar 2024

10/10 – Hervorragend

Cynthia

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Close to the college
Aufenthalt von 1 Nacht im Januar 2024

10/10 – Hervorragend

Roberto

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024

10/10 – Hervorragend

Cory

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Sarah McIntosh - Manager am 20. Jan. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Bradley- Bourbonnais.Your feedback is important to us and we will use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 – Hervorragend

Ricky

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Sarah McIntosh - Manager am 22. Dez. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Bradley- Bourbonnais.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

10/10 – Hervorragend

Amber

Gut: Sauberkeit und Ausstattung
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Sarah McIntosh - Manager am 11. Dez. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Bradley- Bourbonnais.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

8/10 – Gut

Ricky

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im November 2023
Antwort von Sarah McIntosh - Manager am 4. Dez. 2023
We would like to thank you for taking the time to complete our online survey. Feedback is very important to us and your input helps us in our efforts to providing excellent service.

10/10 – Hervorragend

Kelli

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Convenient to many stores
Aufenthalt von 1 Nacht im November 2023
Antwort von Sarah McIntosh - Manager am 28. Nov. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Bradley- Bourbonnais.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 – Hervorragend

ALPHONSO

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I liked the service provided by the front desk. Everything else was alright as well.
Aufenthalt von 1 Nacht im November 2023
Antwort von Sarah McIntosh - Manager am 28. Nov. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Bradley- Bourbonnais.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 – Hervorragend

Dave

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Sarah McIntosh - Manager am 16. Nov. 2023
Thank you for your review. We look forward to you staying with us again

8/10 – Gut

Roy

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Good location. Fantastic individually prepared breakfast omelette! Clean Large room in good condition. Large parking area. However, there was a faint smell of bad drains in many places, and when I used the shower, there was a strong odour from the drain. White plastic buckets in the halls at various points--perhaps related to the fact that they were repairing the roof?
Aufenthalt von 1 Nacht im September 2023
Antwort von Sarah McIntosh - Manager am 30. Sept. 2023
Thank you for taking the time to complete the online review. We appreciate your comments. As we are doing renovations, we hope this didn't make a bad experience for you. We appreciate your comments and look forward to having you back in the future.

8/10 – Gut

Tyrone

Gut: Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2023
Antwort von Sarah McIntosh - Manager am 2. Nov. 2023
Thank you for taking the time to completing your survey regarding your recent stay at Quality Inn Bradley- Bourbonnais. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

8/10 – Gut

Christina

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im August 2023
Antwort von Sarah McIntosh Manager am 7. Aug. 2023
Thank you for taking to the time to review our hotel. We look forward to providing exceptional service in the future.

10/10 – Hervorragend

Samantha

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 7 Nächten im Juli 2023
Antwort von Sarah McIntosh Manager am 3. Aug. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Bradley- Bourbonnais. As a Choice Privileges member you are truly valued. Rest assured that we continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

10/10 – Hervorragend

Luella, little rock

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
The Hallways were hot the room was nice and big water pressure was the bomb powerful. The bed was very comfortable.
Aufenthalt von 2 Nächten im Juli 2023
Antwort von Sarah McIntosh Manager am 31. Juli 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Bradley- Bourbonnais.Your feedback about our water pressure and our room is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon.

2/10 – Ungenügend

jason

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Not so Quality Inn!
Stayed at the not so Quality Inn. Had multiple issues and the maintenance necer came, they had no water and the bathrooms are awful. I never gove poor reviews but from the front desk all the way through it was a bad experience. The first desk people were nice, but today was poor. Mold in bsthroom and vents were gross....
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Sarah McIntosh Manager am 31. Juli 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Bradley- Bourbonnais.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with the room condition and cleanliness. Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us.We hope for an opportunity to properly host you in the future.

8/10 – Gut

Barbara, Sandusky

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good place to stay but the free breakfast wasn’t good: cold sausage and potatoes with overcooked eggs.
Aufenthalt von 1 Nacht im Mai 2023

6/10 – Okay

Akua

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
The inside is clean, although reeks of cigarette smoke, and got noisy late night from drunk guests coming back. The staff was very nice. The outside is rundown and felt unsafe. The entrance to hotel was blocked by a group of guys smoking and swearing. The clerk did ask them to move when I pointed this out. But since the hallways reeked of smoke, it may be the norm.
Aufenthalt von 1 Nacht im Mai 2023

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Mai 2023
Antwort von Sarah McIntosh Manager am 25. Mai 2023
Thank you for your review

10/10 – Hervorragend

Stephany

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very friendly quiet safe clean
Aufenthalt von 2 Nächten im Mai 2023
Antwort von Sarah McIntosh Manager am 25. Mai 2023
Thank you for your review.

10/10 – Hervorragend

Eric

Aufenthalt von 1 Nacht im Mai 2023
Antwort von Sarah - Front Desk Manager am 4. Mai 2023
Thank you for your review. We look forward to providing service for you in the futures.

8/10 – Gut

Brandon

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
I like the bar connected to the hotel
Antwort von Sarah - Front Desk Manager am 4. Mai 2023
Thank you for your review. We look forward to providing service for you in the futures.

8/10 – Gut

Lisa

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Friendly people. Understand that the hotel is older, could use an update. It was clean but the age made it feel dirty
Aufenthalt von 1 Nacht im April 2023
Antwort von Beth am 13. Apr. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Bradley- Bourbonnais.We sincerely appreciate and value your feedback as a Choice Privileges Diamond member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Beth GalikFront Desk AgentQuality Inn and Suites815-939-3501

10/10 – Hervorragend

Debbi

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im April 2023
Antwort von Beth am 13. Apr. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Bradley- Bourbonnais.We sincerely appreciate and value your feedback as a Choice Privileges Diamond member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Beth GalikFront Desk AgentQuality Inn and Suites815-939-3501

4/10 – Schlecht

Shawna

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
Upon arrival the woman running the front desk was rude to our party, the mattress in our room was stained and gross. We were offered an extra blanket to "cover it up". Beds and pillows were uncomfortable, there was no hot water for the showers
Aufenthalt von 1 Nacht im April 2023

10/10 – Hervorragend

Monica

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im März 2023

10/10 – Hervorragend

Ashley

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im März 2023
Antwort von Front Desk Manager am 28. März 2023
Thank you for your review. We look forward to providing you with exceptional service your next visit.

8/10 – Gut

joseph

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Ausstattung
just OK
Aufenthalt von 1 Nacht im Februar 2023
Antwort von Sarah McIntosh am 17. Feb. 2023
Thank you for your feedback. We hope to provide you with accommodations that next time you are in town.

10/10 – Hervorragend

Patti

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2023
Antwort von Beth am 13. Feb. 2023
Patti- Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn and Suites in Bradley.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 – Hervorragend

John

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
olivers is good
Aufenthalt von 1 Nacht im Februar 2023
Antwort von Sarah McIntosh am 17. Feb. 2023
Thank you for your comment. We will pass the compliment onto Oliver's.

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2022
Antwort von Sarah McIntosh, Front Desk Manager am 27. Dez. 2022
Thank you for your stay at Quality Inn & Suites in Bradley. Your review is important to us and the rest of the staff to help improve our service. We look forward to you staying with us again.

8/10 – Gut

Jason

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great value for the money with fresh made breakfast.
Aufenthalt von 1 Nacht im November 2022
Antwort von Sarah McIntosh, Front Desk Manager am 27. Dez. 2022
Thank you for your stay at Quality Inn & Suites in Bradley. Your review is important to us and the rest of the staff to help improve our service. We look forward to you staying with us again.

8/10 – Gut

Daniel

Gut: Sauberkeit und Personal & Service
Breakfast in the morning was good
Aufenthalt von 1 Nacht im November 2022
Antwort von Sarah McIntosh, Front Desk Manager am 27. Dez. 2022
Thank you for your stay at Quality Inn & Suites in Bradley. Your review is important to us and the rest of the staff to help improve our service. We look forward to you staying with us again.

10/10 – Hervorragend

Robert

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Oktober 2022
Antwort von Sarah McIntosh am 18. Nov. 2022
Dear Robert,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel at Quality Inn & Suites in Bradley.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! It was great seeing you!Sincerely,Sarah McIntoshFront Desk ManagerQuality Inn & Suites815-939-3501

8/10 – Gut

Danel

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
My only real complaint is that we needed more towels and housekeeping offered them but didn't leave any. We called the front desk later to ask for more and were told we'd get them and they never brought them. Other than that, the stay was great!
Aufenthalt von 2 Nächten im September 2022
Antwort von Stephanie V Newberry, Guest Relations Manager am 7. Sept. 2022
Dear Danel,On behalf of the entire team, we would like to thank you for your recent visit. We are pleased to see you enjoyed your accommodations. We would like to apologize to you for not receiving your extra towels. We had two events going on in the hotel and things got quite busy. We understand that this is no excuse for not bringing up extra towels. We do apologize that this had a negative affect on your stay.Will you be traveling through the area again soon? We would love the opportunity to provide you with a stay that exceeds your expectations!We appreciate your business and hope to see you again!

4/10 – Schlecht

cynthia

Verbesserungswürdig: Personal & Service und Ausstattung
The check-in process was great, and the staff was accommodating through this process. The individual assisting during the breakfast timeline the morning of check-out was on his phone the entire time and had a problem with being certain the pink prepaid breakfast voucher was dropped into a slotted bin before he answered any questions, despite the guest "requesting him to answer a question of how the combos were applied. The person answered questions applicable to the charging prouss.
Aufenthalt von 1 Nacht im August 2022
Antwort von Stephanie V Newberry, Guest Relations Manager am 12. Okt. 2022
Dear Cynthia,On behalf of the entire team, we would like to apologize for failing to exceed your expectations. We understand your frustration with the breakfast process. We will be forwarding on your complaint to the restaurant manager and will have this addressed. We do apologize that this had a negative affect on your stay.Will you be traveling through the area again soon? We would love the opportunity to provide you with a stay that exceeds your expectations!We appreciate your business and hope to see you again soon!

8/10 – Gut

William

Mit einer Gruppe gereist
Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Sauberkeit
Great price for the room we had. But there was blood on the shower curtain that was not from either of us.
Aufenthalt von 2 Nächten im August 2022
Antwort von Stephanie V. Newberry, Guest Relations Manager am 12. Okt. 2022
Dear William,On behalf of the entire team, we would like to apologize for failing to exceed your expectations. We understand your frustration for the shower curtain looking this way. We are forwarding on your complaint to our Housekeeping Supervisor and the matter will be addressed.We hope you will allow us another opportunity to provide you with a stay that exceeds your expectations!We appreciate your business and hope to see you again soon!

10/10 – Hervorragend

Debbi

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im August 2022
Antwort von Stephanie V. Newberry, Guest Relations Manager am 24. Aug. 2022
Dear Debbi, On behalf of the entire team, we would like to thank you for your recent visit. We are very pleased to see you enjoyed your accommodations! Was there anything in particular you enjoyed about your stay?Will you be traveling through the area again soon? We would love the opportunity to provide you with another great stay!We appreciate your business and hope to see you again soon!

10/10 – Hervorragend

Janneane

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Friendly, efficient staff. Wonderfully comfortable bed! Clean, attractive interior
Aufenthalt von 1 Nacht im August 2022
Antwort von Stephanie V. Newberry, Guest Relations Manager am 21. Aug. 2022
Dear Janneane,On behalf of the entire team, we would like to thank you for your recent visit. We are very pleased to see you enjoyed your accommodations! Thank you for your kind comments! It is always great to receive such positive feedback!Will you be traveling through the area again soon? We would love the opportunity to provide you with another great stay!We appreciate your business and hope to see you again soon!

8/10 – Gut

Brandon

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Big room, nice place.
Great room!Big as my apartment. Breakfast was outstanding, highly recommend.
Aufenthalt von 2 Nächten im August 2022
Antwort von Stephanie V. Newberry, Guest Relations Manager am 17. Aug. 2022
Brandon, On behalf of the entire team, we would like to thank you for your recent visit. We are pleased to see you enjoyed your accommodations! Thank you for your kind comments about the room and about breakfast! Your recommendation is highly appreciated! Will you be traveling through the area again soon? We would love the opportunity to provide you with another great stay! We appreciate your business and hope to see you again soon!

10/10 – Hervorragend

Jean

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Juli 2022
Antwort von Stephanie V. Newberry, Guest Relations Manager am 30. Juli 2022
Dear Jean, On behalf of the entire team, we would like to thank you for your recent visit to the Quality Inn & Suites in Bradley, Illinois! We are very pleased to see you enjoyed your accommodations! Was there anything in particular you enjoyed about your stay? Did you have the opportunity to dine in Oliver's Bar & Grill for the complimentary hot made to order breakfast? Will you be traveling through the area again soon? We would love the opportunity to provide you with another excellent experience! We appreciate your business and hope to see you again soon!