Hôtel Bridlewood Estates, Richmond

« Only had our room cleaned once in during a 5 night stay. Staff purposely placed a Do Not Disturb card on the door to acoid »

« Brand new- Frint desk went above and beyond to accommodate us »

« Canceled my room and blamed 3rd party Expedia stating that card declined which was not true!! The hotel was over booked and instead of calling to confirm my arrival time, I’m sure they sold my reservation to someone else. Horrible experience as the receptionist argued in front of a packed lobby and began to humiliate stating if you have no money then your card declines!! Embarrassing to say the least and had to find another hotel in a panic as we travelled 3 hours and had early games for tourney...

« Satisfait »

« Parfait ! »

« Stayed 1 night. Room was clean and staff nice. Only issue was our ac wasn’t working. Room stayed on 80 degrees and was very humid. Had a hard time sleeping thru the night. Luckily we had an early event the next morning. »

« None »

« In this all went well »

« No iron in room »

« It’s very quiet. The breakfast is well stocked. The rooms have been redone and are updated. »

« We had to be moved twice. The first room stank so bad we had to move. The 2nd room had mold Al in the shower. It was terrible, we cancelled our 3 day stay immediately! »

« The room looks clean but does not feel clean. »