6/10 Satisfaisant
Debra F., Australia
19 sept. 2024
Les points faibles : Propreté
Beautiful views, but not perfect
Scenery can’t be faulted but the home lacks cleanliness and maintenance. Toilet roll holder falling off wall. Dirty toilet upon check in. Upstairs toilet not working at all - just a sign on the door to advise. No notice given to us prior to check in. Listing needs more photos and clearer description. Didn’t realize we had access to garage which was a bonus. At least provide beach towel per person - (like other homes we’ve stayed in on the island). We paid $600 for the linen, it’s not alot to ask. Home provided 2 toilet rolls for 12 people - unacceptable, especially on an island where you are already packing food and drink to come over. I booked through Stayz - only to be texted by someone who doesn’t identify themselves adequately, wanting my credit card details - only to find out these are the property managers on the island. Not very professional. I missed important updates because I was communicating on several platforms whilst trying to arrange everything that goes with getting 10 adults to the house.
Debra F.
Séjour de 2 nuits en septembre 2024