Schreibtisch, Verdunkelungsvorhänge, Bügeleisen/Bügelbrett

Bewertungen von Rodeway Inn Broken Bow - Hochatown

2 out of 5
Rodeway Inn Broken Bow - Hochatown
1912 S Park Dr, Broken Bow, OK

Bewertungen

7.6

Gut

102 von insgesamt 305 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
96 von insgesamt 305 Gästebewertungen haben eine Bewertung von 8 - Gut" "
54 von insgesamt 305 Gästebewertungen haben eine Bewertung von 6 - Okay" "
21 von insgesamt 305 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
32 von insgesamt 305 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7.4/10

Sauberkeit

8.4/10

Personal & Service

7.0/10

Ausstattung

7.0/10

Zustand der Unterkunft

7.4/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Skyler

Mit einer Gruppe gereist
Gut: Sauberkeit und Personal & Service
Close to convince for shopping and casino
Aufenthalt von 2 Nächten im Mai 2024

8/10 – Gut

Candace

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff was very nice. Our room was clean and the pool was clean. Lots of cameras and the office staff monitors them constantly. Bed was comfy.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Guest Relation Management am 28. Mai 2024
Hi Candace,Thank you for your feedback regarding your recent stay at Rodeway Inn Broken Bow. We're delighted to hear that you had a positive experience with our friendly staff and that you found your room and the pool to be clean. It's also great to know that you felt secure with our extensive camera monitoring and that you enjoyed a comfortable bed during your stay. Your comfort and safety are our top priorities. We appreciate your kind words and look forward to welcoming you back for another enjoyable stay.

6/10 – Okay

Aquanette

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Ausstattung
The staff was nice and attentive. The property itself was subpar. It’s outdated and could use an upgrade. There were a lot of security cameras which made us feel safer because some of the people around were a little questionable. The room didn’t have a closet or an iron. The inn sits right off the main highway so it’s noisy. However, you get what you pay for and we were only there for a short time period. If one like to gamble there is a casino right next door so that’s a plus.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Guest Relation Management am 28. Mai 2024
Hi Aquanette,Thank you for your feedback regarding your recent stay at Rodeway Inn Broken Bow. We're pleased to hear that you found our staff nice and attentive and that the security cameras helped you feel safer during your stay. Your comments about the property being outdated and the noise from the highway are important to us. We strive to provide a comfortable environment for our guests and will consider your feedback as we plan future updates and improvements. We value your input and hope to have the opportunity to provide you with a more pleasant experience in the future.

6/10 – Okay

Adeel

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Staff was good. Property is average. Breakfast window is too short.few broken things in the room. Overall an average experience
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Guest Relation Management am 28. Mai 2024
Hi Adeel,Thank you for taking the time to share your feedback. We’re glad to hear that you found our staff to be good. We appreciate your comments regarding the short breakfast window and the broken items in your room. Your feedback is invaluable as it helps us identify areas where we can improve. We will address the issues with our maintenance team and review our breakfast hours to better accommodate our guests' needs. Once again, we appreciate you choosing to stay at Rodeway Inn Broken Bow and hope to have the chance to welcome you back in the future.

8/10 – Gut

Teresa

Mit dem Partner gereist
oom but the ac worked great. Breakfast was minimal but decent and clean. Our-room was clean and we were satisfied.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Manager am 28. Mai 2024
Hello Teresa,We're delighted to hear you found our rooms clean and satisfactory during your stay. We appreciate your feedback on the breakfast and will share your comments with our team for review. Should you have any future concerns, please don't hesitate to reach out to us directly for assistance.

8/10 – Gut

mackenzie

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
very understanding and helpful people
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Guest Relation Management am 7. Mai 2024
Hi Mackenzie,We're thrilled to hear that you found our team to be understanding and helpful during your stay! Providing excellent service and support to our guests is a top priority for us, and we're delighted that our staff made a positive impact on your experience. Thank you for choosing to stay at Rodeway Inn Broken Bow, and we look forward to welcoming you back for another enjoyable visit in the future!

10/10 – Hervorragend

Sandra

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Manager am 7. Mai 2024
Hello Sandra,We are delighted to hear that you had a wonderful stay with us! If you have any further feedback to share, please do not hesitate to reach out to us. We hope to welcome you back soon for another exceptional experience!

2/10 – Ungenügend

Jose luis

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Photos aint nothing compared with the rooms
Aufenthalt von 2 Nächten im April 2024
Antwort von Guest Relation Management am 30. Apr. 2024
Hi Jose,Thank you for your feedback regarding your recent stay at our hotel. We understand the importance of providing accurate representations of our accommodations, and we will review our photos to ensure they accurately reflect the current state of our rooms. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

10/10 – Hervorragend

Patsy

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff was amazing. We had an issue with our first room and they were super quick to change our room and apologize for the mishap, no questions asked. It was quiet and not far from all the places had planned to go. Definitely recommend for a small, affordable but nice place 😊
Aufenthalt von 2 Nächten im April 2024
Antwort von Guest Relation Management am 30. Apr. 2024
Hi Patsy,Thank you for sharing your positive feedback about your recent stay at Rodeway Inn Broken Bow. We're thrilled to hear that you had a great experience with our staff and that they promptly addressed your concerns with the room, ensuring a smooth transition to a new room without any hassle. Providing exceptional service and ensuring guest satisfaction is our top priority, and we're delighted that our team exceeded your expectations during your stay. We're also pleased to know that you found our location quiet and convenient for visiting the places you had planned to go. Thank you for choosing our hotel, and we look forward to welcoming you back again soon with another positive experience!

8/10 – Gut

Shirley, Ada

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Guest Relation Management am 17. Apr. 2024
Hi Shirley,Thank you for taking the time to rate your stay at Rodeway Inn Broken Bow. Your feedback is highly appreciated as we continuously strive to improve our service. We look forward to another opportunity to host you and provide an even better experience in the near future.

8/10 – Gut

Denise

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The property and room very clean. The staff and owner were very pleasant and accommodating! The only reason I can’t give it 5 stars is the road traffic.
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 15. Apr. 2024
Hello Denise,Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our property and rooms to be very clean and that our staff and owner were accommodating during your stay. We appreciate your mention of the road traffic, as guest feedback is essential for us to improve. We hope to welcome you back for another pleasant stay in the future.

10/10 – Hervorragend

Heather

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im März 2024
Antwort von Manager am 24. März 2024
Hello Heather,We're thrilled to hear you had a wonderful stay with us! We hope to welcome you back soon for another fabulous experience.

8/10 – Gut

James

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Daily maid service, friendly staff, good bed and pillows, very clean. Old motel has been Renovated. Basic place to get a good nights rest.
Aufenthalt von 2 Nächten im März 2024
Antwort von Guest Relation Management am 15. März 2024
Hi James,Thank you for your positive feedback! We're thrilled to hear that you had a pleasant experience during your stay with us. Providing excellent service and amenities, including daily maid service, friendly staff, comfortable beds and pillows, and cleanliness, is our top priority, and we're glad that we met your expectations in these areas. We appreciate you choosing to stay at Rodeway Inn Broken Bow and hope to have the chance to welcome you back in the future.

4/10 – Schlecht

Bret

Geschäftlich gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Was given a room key to a room that was either occupied or still had not been cleaned up. Did find another room that worked. Other guest were loud most of night.
Aufenthalt von 1 Nacht im März 2024
Antwort von Guest Relation Management am 14. März 2024
Hi Bret,Thank you for your feedback regarding your recent stay at our hotel. It's distressing to hear that you were initially given a key to a room that was either occupied or not yet cleaned. Additionally, we regret that other guests were disruptive and loud, impacting your ability to rest. Your feedback is crucial to us, and we will address these issues with our team to ensure that appropriate measures are taken to prevent similar occurrences in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

6/10 – Okay

Yury

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Cleaning leaves a lot to desire
Aufenthalt von 1 Nacht im März 2024
Antwort von Guest Relation Management am 14. März 2024
Hi Yury,Thank you for your feedback regarding your recent stay at our hotel. Your feedback is invaluable to us, and we will address this issue with our housekeeping team to ensure that our cleaning procedures are properly followed and that our standards are consistently met. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

10/10 – Hervorragend

shirley

Gut: Sauberkeit und Personal & Service
Check in Staff was excellent. Breakfast offerings were minimal, but adequate.
Aufenthalt von 1 Nacht im März 2024
Antwort von Guest Relation Management am 5. März 2024
Hi Shirley,Thank you for sharing your feedback with us. We're pleased to hear that your check-in experience was excellent, and we appreciate your positive comments about our staff. We also acknowledge your note about the breakfast offerings. While we're glad to know they were considered adequate, we understand the importance of providing a variety of options to cater to different preferences. Your feedback is valuable to us, and we'll take it into consideration as we continually strive to enhance our services. Thank you for choosing Rodeway Inn Broken Bow, and we look forward to the opportunity to welcome you back for another positive experience in the future.

4/10 – Schlecht

Colby

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Guest Relation Management am 21. März 2024
Hi Colby,Thank you so much for your recent stay at our hotel and for taking the time to provide us with your feedback. We take your feedback seriously, as it helps us identify areas of improvement and ensures that we maintain the high standards we strive for. We would greatly appreciate it if you could take a moment to share specific details about the issues you encountered during your stay. Your insights will enable us to address these matters promptly and effectively to prevent similar situations in the future. Whether it concerns room cleanliness, staff attitude, amenities, or any other aspect, your input is invaluable to us. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

10/10 – Hervorragend

Bruce

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Guest Relation Management am 28. Feb. 2024
Hi Bruce,Thank you so much for your perfect rating! We're thrilled to hear that you had an exceptional experience during your stay at Rodeway Inn Broken Bow. Providing outstanding service and accommodations is our goal, and we're delighted that we met your expectations. We appreciate your choice to stay with us and look forward to welcoming you back for another excellent stay in the future.

2/10 – Ungenügend

Brooke

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Not so good Dirty Didn’t feel safe at all
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Guest Relation Management am 20. Feb. 2024
Hi Brooke,Thank you for your feedback regarding your recent stay at our hotel. Your feedback is important, and we take it seriously. We will address the cleanliness and safety concerns immediately with our housekeeping and security teams to ensure these issues are resolved and do not recur in the future. Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back for a much-improved experience in the future.

10/10 – Hervorragend

Maureen

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The room was comfortable, clean and a friendly staff
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Guest Relation Management am 13. Feb. 2024
Hi Maureen,We're delighted to hear that you found your room comfortable and clean during your stay. Providing a welcoming and pleasant environment for our guests is a top priority, and we're glad you experienced friendly service from our staff. Thank you for choosing Rodeway Inn Broken Bow and we hope to have the pleasure of welcoming you back soon.

6/10 – Okay

Pamela

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
The first room the put us in had roaches really bad so we contacted hotels.com and they contacted the lady in the front and she was so kind and very apologetic and moved us rooms and informed us that they are going to spray the rooms.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Guest Relation Management am 6. Feb. 2024
Hi Pamela,Thank you for your feedback regarding your recent stay at our hotel. We're glad to hear that our staff, particularly the lady at the front desk, was kind, and proactive in addressing the issue you raised by moving you to a different room and arranging for pest control services. Your feedback is invaluable, and we will take steps to ensure that such incidents are addressed promptly and effectively to prevent recurrence in the future. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

10/10 – Hervorragend

Jake

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Manager am 27. Jan. 2024
Hello Jake,We're thrilled to hear that you had a wonderful stay at our hotel! We strive to provide excellent service and are delighted that you enjoyed your time with us. Should you have any further feedback or need assistance in the future, please don't hesitate to reach out to us. We hope to welcome you back soon!

10/10 – Hervorragend

Martín

Mit der Familie und kleinen Kindern gereist
Gut: Ausstattung
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Manager am 10. Jan. 2024
Hello Martín,Thank you for choosing our hotel for your stay. We are delighted to hear that you had a fantastic experience. Should you have any further comments or suggestions, please do not hesitate to reach out to us. We hope to have the opportunity to welcome you back in the future.

6/10 – Okay

Ethan

Gut: Personal & Service
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Guest Relation Management am 2. Jan. 2024
Hi Ethan,Thank you for taking the time to provide feedback on your stay with us. We are pleased to hear that you enjoyed the majority of your stay; however, we would appreciate your feedback and suggestions for improvement for your next visit. Your feedback will assist us in identifying our strengths and weaknesses. Thank you again, and we hope to see you soon!

10/10 – Hervorragend

ronnie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Guest Relation Management am 12. Dez. 2023
Hi Ronnie,Thank you so much for awarding us a 5-star rating! We truly appreciate your positive feedback and are delighted to hear that your experience with us exceeded your expectations. Our team is dedicated to providing excellent service, and it's incredibly rewarding to know that we were successful in making your stay enjoyable. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

8/10 – Gut

LeEtta

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Manager am 30. Dez. 2023
Hello LeEtta,We appreciate you choosing our hotel for your stay. If you have any specific feedback or suggestions, we encourage you to reach out to us directly so we can address any concerns. We hope to have the opportunity to welcome you back in the future.

8/10 – Gut

claudio

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
NICE PLACE TO STAY, OUR ROOM WAS CLEAR AND NEAT, FAIR PRICE
Aufenthalt von 2 Nächten im November 2023
Antwort von Guest Relation Management am 20. Nov. 2023
Hi Claudio,We are delighted to hear that you found our place to be nice, your room clear and neat, and that you consider our prices fair. Providing a clean and comfortable environment at a reasonable price is our goal, and we're thrilled that we could meet your expectations. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

10/10 – Hervorragend

Robin

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
All the staff we encountered were very friendly and nice. I liked that it was towards the end of town. And next to the cassino.
Aufenthalt von 2 Nächten im November 2023
Antwort von Guest Relation Management am 20. Nov. 2023
Hi Robin,We are delighted to hear that you had a pleasant experience and that all the staff you encountered were very friendly and nice. It's wonderful to know that you appreciated the location of the hotel towards the end of town and its proximity to the casino. Providing a friendly atmosphere and a convenient location are key aspects of our commitment to guest satisfaction. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

8/10 – Gut

Kimbra

Mit der Familie gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
They are still remodeling some, but there are a couple places in the room that need to work other than that we had a good stay, and the staff was great to work with
Aufenthalt von 2 Nächten im November 2023
Antwort von Manager am 18. Nov. 2023
Hello Kimbra,Thank you for taking the time to share your feedback with us. We appreciate your kind words about our staff and it's wonderful to hear that you had a good stay overall. We apologize for any inconvenience caused by the ongoing remodeling, and we appreciate your understanding during this process. If there's anything else we can assist you with, please don't hesitate to reach out to us.

4/10 – Schlecht

Verifizierter Reisender

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im November 2023
Antwort von Guest Relation Management am 14. Nov. 2023
Hello Guest,Thank you so much for your recent stay at our hotel and for taking the time to provide us with your feedback. We take your feedback seriously, as it helps us identify areas of improvement and ensures that we maintain the high standards we strive for. We would greatly appreciate it if you could take a moment to share specific details about the issues you encountered during your stay. Your insights will enable us to address these matters promptly and effectively to prevent similar situations in the future. Whether it concerns room cleanliness, staff attitude, amenities, or any other aspect, your input is invaluable to us. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

4/10 – Schlecht

Michelle

Verbesserungswürdig: Sauberkeit
Aufenthalt von 1 Nacht im November 2023
Antwort von Guest Relation Management am 14. Nov. 2023
Hi Michelle,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We deeply value our guests' opinions, as they help us identify areas where we can improve our services. If you could provide us with more specific details about your concerns, we would greatly appreciate it. Your feedback will be instrumental in helping us address the issues you encountered and prevent similar situations from occurring in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

6/10 – Okay

Randy

Aufenthalt von 2 Nächten im November 2023
Antwort von Guest Relation Management am 1. Dez. 2023
Hi Randy,Thank you for taking the time to provide feedback on your stay with us. We are pleased to hear that you enjoyed the majority of your stay; however, we would appreciate your feedback and suggestions for improvement for your next visit. Your feedback will assist us in identifying our strengths and weaknesses. Thank you again, and we hope to see you soon!

6/10 – Okay

Ruben

Aufenthalt von 7 Nächten im Oktober 2023
Antwort von Guest Relation Management am 28. Nov. 2023
Hi Ruben,Thank you for taking the time to provide feedback on your stay with us. We are pleased to hear that you enjoyed the majority of your stay; however, we would appreciate your feedback and suggestions for improvement for your next visit. Your feedback will assist us in identifying our strengths and weaknesses. Thank you again, and we hope to see you soon!

4/10 – Schlecht

Lindsay

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Not the best experience
I wouldn’t recommend. It was dirty and there were stains on pillows, hair on floor. It definitely needs some updates with old furniture. Waited ten minutes before anyone even could check me in. Customer service was lacking, just go somewhere else.
Aufenthalt von 1 Nacht im November 2023
Antwort von Guest Relation Management am 8. Nov. 2023
Hi Lindsay,Thank you for taking the time to share your feedback about your recent stay at our hotel. Your comments regarding the cleanliness issues, outdated furniture, and the lack of prompt customer service are concerning and not reflective of the standard we strive to maintain. We take your feedback seriously and will be addressing these issues with our team immediately. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

8/10 – Gut

Johnie

Aufenthalt von 1 Nacht im November 2023
Antwort von Guest Relation Management am 28. Nov. 2023
Hi Johnie,Your feedback is highly appreciated as we continuously strive to improve our service. Thank you for taking the time to rate your stay with us. We look forward to another opportunity to host you and provide an even better experience in the near future.

4/10 – Schlecht

Mary

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Beat up furniture, very thin walls - could hear conversations (not loud) next door.
Aufenthalt von 1 Nacht im November 2023
Antwort von Guest Relation Management am 6. Nov. 2023
Hi Mary,Thank you for your feedback regarding your recent stay at our hotel. We take your feedback seriously, and we will address these concerns with our team. We will explore ways to improve the soundproofing in our rooms to minimize disturbances from neighboring guests. Additionally, we will assess the condition of our furniture to ensure a comfortable and pleasant stay for our guests. Thank you for bringing these concerns to our attention, and we hope to have the opportunity to serve you better in the future.

10/10 – Hervorragend

ALMA

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2023
Antwort von Manager am 5. Nov. 2023
Hello ALMA,Thank you for taking the time to leave us a review. We appreciate your feedback and are glad to hear that you had an exceptional experience with us. We strive to provide outstanding service to all our guests and we're thrilled to know that we exceeded your expectations. We hope to have the opportunity to welcome you back in the future.

10/10 – Hervorragend

Larry

Gut: Sauberkeit, Personal & Service und Ausstattung
In the past 3 years this is the first motel that had maid service each day of my stay. Usually, I get towels on the first day and have to get fresh towels at the front desk each day. The breakfast here was mostly cereal and a waffle.
Aufenthalt von 4 Nächten im Oktober 2023
Antwort von Manager am 4. Nov. 2023
Hello Larry,Thank you for your feedback regarding our maid service. We strive to provide daily cleaning for our guests. In regards to the breakfast, we apologize if it did not meet your expectations. We appreciate your input and will take it into consideration for future improvements.

2/10 – Ungenügend

Angela

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Sadly, my family refused to stay. We drove the 3 hrs to just not stay in the hotel.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Manager am 4. Nov. 2023
Hello Angela,We regret to hear that your family chose not to stay at our hotel. We value all feedback and would appreciate the opportunity to address any concerns you may have had during your visit. Please reach out to our management team directly so that we can further assist.

10/10 – Hervorragend

Brent

Gut: Sauberkeit und Personal & Service
The room was clean and comfortable. Will stay here again.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Guest Relation Management am 24. Okt. 2023
Hi Brent,Thank you for taking the time to provide your feedback. We're delighted to hear that your room was clean and comfortable during your stay. Providing a clean and cozy environment for our guests is a top priority, and it's wonderful to know that we met your expectations. Thank you for choosing to stay with us, and we hope to welcome you back for another enjoyable experience.

6/10 – Okay

Vanessa

Verbesserungswürdig: Sauberkeit
The place is good for one night. It’s good for the price
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Guest Relation Management am 23. Okt. 2023
Hi Vanessa,We appreciate your feedback and are pleased to hear that you found our place suitable for a one-night stay and a good value for the price. Your comments help us understand how we can meet the needs of our guests and ensure that they have a comfortable experience. Thank you for choosing to stay with us, and we look forward to the opportunity to serve you again in the future.

10/10 – Hervorragend

Pamela

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Guest Relation Management am 23. Okt. 2023
Hi Pamela,Thank you so much for your perfect rating! We greatly appreciate your support and are thrilled to know that you had an exceptional experience during your stay at our hotel. Your positive feedback encourages us to continue delivering the highest level of service and excellence. We look forward to the opportunity to welcome you back in the future and aim to make your next stay just as perfect.

6/10 – Okay

Edward

Aufenthalt von 5 Nächten im Oktober 2023
Antwort von Guest Relation Management am 9. Nov. 2023
Hi Edward,Thank you for taking the time to provide feedback on your stay with us. We are pleased to hear that you enjoyed the majority of your stay; however, we would appreciate your feedback and suggestions for improvement for your next visit. Your feedback will assist us in identifying our strengths and weaknesses. Thank you again, and we hope to see you soon!

10/10 – Hervorragend

Cynthia

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The room was nice 👍
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Guest Relation Management am 19. Okt. 2023
Hi Cynthia,We appreciate your feedback and are delighted to hear that you found your room to be nice during your recent stay with us. Your comfort and satisfaction are important to us, and we're pleased that you enjoyed your accommodations. We value your input and look forward to the opportunity to welcome you back for another pleasant stay in the future.

10/10 – Hervorragend

Joshua

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Manager am 5. Nov. 2023
Hello Joshua,Thank you for taking the time to leave us a positive review! We're delighted to hear that you had a great experience during your stay with us. We're constantly striving to provide excellent service and guest satisfaction, so it's always nice to receive such positive feedback. We look forward to welcoming you back in the future and providing another exceptional stay.

10/10 – Hervorragend

Charles

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Manager am 4. Nov. 2023
Hello Charles,Thank you for your positive review! We are delighted to hear that you enjoyed your stay at our hotel. Your satisfaction is our top priority, and we strive to provide excellent service to all our guests. It was a pleasure having you as our guest, and we hope to welcome you back in the future for another wonderful experience.

10/10 – Hervorragend

Ernesto

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Manager am 14. Okt. 2023
Hello Ernesto,Thank you for the positive rating! We are thrilled to hear that you had a great experience with us. We look forward to welcoming you back soon!

6/10 – Okay

Sherri

Mit der Familie gereist
Verbesserungswürdig: Personal & Service und Ausstattung
Owner was great
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Guest Relation Management am 11. Okt. 2023
Hi Sherri,Thank you for your kind words about our owner. We greatly appreciate your feedback and are delighted to hear that you had a positive interaction with them. Providing excellent service and hospitality is a top priority for us, and we are thrilled that our owner made a positive impact on your stay. Thank you for choosing our hotel, and we can't wait to welcome you back!

2/10 – Ungenügend

June

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
1 star hotel
The overall experience was unpleasant. The room was supposed to be two queen beds and they put us in a room with two full beds. The door had a gap which allow light in all evening. The tub did not hold water and the bathroom sink didn’t drain properly. The breakfast consisted of microwave food. Overall I would not recommend the Rodeway Inn to a fellow traveler. Not worth the money.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Guest Relation Management am 9. Okt. 2023
Hi June,Thank you for your feedback regarding your recent stay at our hotel. Room assignments and maintenance are critical to ensuring a comfortable and enjoyable stay, and we will review our processes to prevent such issues in the future. Additionally, we understand the importance of providing a satisfying breakfast experience, and we will work on improving the quality and variety of our offerings. We hope you will consider giving us another opportunity to provide you with a much-improved experience in the future.

8/10 – Gut

Brian

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Comfortable Stay.
Ice machine upstairs didnt work.
Aufenthalt von 1 Nacht im September 2023
Antwort von Manager am 30. Sept. 2023
Hello Brian,We can't thank you enough for sharing your feedback so that we can continue to improve upon our service and hospitality. We appreciate the comments regarding our ice machine. We hope to see you again in the future. Thank you for your valuable business.