Hôtel Bukit Beruntung, Serendah

« Semua ok kecuali bilik hotel, lantai kotor. Pintu toilet patut diperbaiki. Lantai juga perlu di tukar agar lebih hygiene. »

« Rats! Rats! Rats! In almost every room. Couldnt sleep because of it. No small rats either. »

« The hotel's air conditioner was leaking water. »

« The first room (9th floor) we had was a nightmare : the toilets was super noisy (water noise every 10 minutes) and we simply didnt sleep that first night, we had to insist to the reception to change the room electrical cable was hanging in the bathroom (super dangerous !) and shower cabin seal was defective as well. In the new room (15th floor) it was a bit better but not at the level of a 5 star hotel. The hotel need to be refreshed clearly, it looks like an 90s hotel (decoration outdated) ...

« Bilik dan staff so far ok, cuma yg saya tak suka tempat parking dia agak terhat … dan lift di bangunan tu kalau time check out pagi mmg crowded sangat sampaikan saya dari L13 kena turun tangga ke Level G. »

« The hairdryer was broken and the bathroom ceiling had a big hole... »

« Not suitable for families, specially with children. Used for not so good reasons, »

« New place »

« Fuite d’eau dans la salle de bain qui en plus n’avait pas de lumière … zéro insonorisation car la fenêtre ne fermait pas totalement. Personnel allongé sur les fauteuils de l’entrée ce qui ne donne pas du tout une attitude professionnelle. Passable pour une nuit mais je ne recommande pas du tout. »

« Clerk could not find booking. Continued to dispute even after repeatedly show booking number and paid invoice. Argued that it must be for another branch. 15 mins later i got a key !! Not what you need at 11pm. Upon checkout counter not open. Even though sign on door and advertise 24 Hours. Did not get my key deposit back as I had to leave to get catch a flight. RM20 lost. »