Hôtel Buon Pastore-Sant'Agnese-San Damaso, Modena

"The hotel aspires to a four-star rating but unfortunately delivers service that barely meets two-star standards. For example, I waited over an hour in the restaurant without receiving even a glass of water. Frustrated by the lack of attention, I chose to leave and order through a food delivery service. The waitstaff displayed no concern or apology for the delay, which was my first experience of such indifference. The rooms reflect the mediocrity often associated with two- or three-star accommodations. While some areas appear to have been updated, the renovation feels incomplete. The bed, in particular, was far from comfortable—a thin mattress that sagged with every movement, paired with a pillow as firm as concrete and as thin as a sheet of paper. Overall, the experience was quite surprising. I hope the hotel will continue to improve its service and guest comfort in the future."

"Situation très centrale. Bémol sur la literie et le manque d’insonorisation des couloirs"

"Chambre très grande et très propre. Très facile pour stationner devant l’hôtel. Très bon petit-déjeuner! "

"A côté de l'arrêt Apossaza, parfait Environ 15 min de la gare centrale"

"Très bel hôtel chambre spacieuse et très propre"

"Chambre belle, bien aménagée et propre"

"Endroit très agréable et convivial "

"Personnel de la réception très à l’écoute et serviable. Nous a aidé à trouver un chauffeur correspondant à notre planning pour nos visites Ferrari & Lamborghini"

"Staff were truly outstanding – very kind, helpful and welcoming. The location is also a big plus, with easy access to bus and train station.The breakfast was varied and abundant, offering a wide selection of fresh and well-presented options, making it a very satisfying start to the day."