Coin salon dans le hall
Vérifier la disponibilité

Avis sur Ramada by Wyndham Butte

2.5 out of 5
Ramada by Wyndham Butte
2100 Cornell Ave, Butte, MT

Avis

6,0
Note des voyageurs de 10 (Excellent), d’après 184 avis sur 1002." "
Note des voyageurs de 8 (Bien), d’après 213 avis sur 1002." "
Note des voyageurs de 6 (Satisfaisant), d’après 196 avis sur 1002." "
Note des voyageurs de 4 (Médiocre), d’après 202 avis sur 1002." "
Note des voyageurs de 2 (Horrible), d’après 207 avis sur 1002." "

6,2/10

Propreté

7,2/10

Personnel et service

6,2/10

Équipements

5,6/10

Infrastructures et conditions de l’hébergement

6,2/10

Écoresponsabilité

Avis

8/10 Bien

Daniel

Séjour de 1 nuit en juin 2022
Réponse de Nicole- GM le 22 juin 2022
Thank you, Daniel for taking the time to leave us a review. We hope to see you again for your next stay in Butte.

10/10 Excellent

Maurizio, Bologna

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Buon hotel vicino a tutto.
Séjour de 1 nuit en mai 2024

2/10 Horrible

Wesley

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Checked into the hotel to find signage around the property dictating what guests can and cannot do. Once in the room found the bathtub to have spots of black mold around its rim & pillowcases unclean. Would have complained had we not found all these issues when staff was nowhere to be found on the property. Would not reccomend staying here.
Séjour de 1 nuit en mai 2024

6/10 Satisfaisant

Siu Yuen

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements
Stay there for several hours
Séjour de 1 nuit en avril 2024

4/10 Médiocre

Wm

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
I’m sure due to lack of help the property and room weren’t very clean, coffee makings “no pot”. No service.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Stephen

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pretty hard to find something to complain about here. Room clean and comfortable. Bathroom was good and clean. Breakfast bar was good. Hotey is close to I-90.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Troy

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The Hotel is ginormous and very clean, the room is huge and I got it on the cheap, I checked in very late due to work out of town and the staff was very accommodating. Good cable channels, good large bed, very rustic furniture, great for a hangout spot.
Séjour de 1 nuit en mai 2024

2/10 Horrible

Steve

Voyage d’affaires, Voyage en couple
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Filthy lobby and hallways. No elevator. Drive around building to park and enter per instruction from staff and door B-2 doesn’t work with key card. Had to walk around and go in through front. Then card didn’t work in room and had to go back twice. Room was filthy and toilet was running all night. Tried calling and no answer. I left voicemail which wasn’t returned.
Séjour de 1 nuit en mai 2024
Réponse de Manager le 15 mai 2024
We are very sad to hear that there were issues you may have experienced during your stay. We have investigated your complaint and remedied anything we may have found. We appreciate your feedback.

4/10 Médiocre

Martha

Les points forts : Équipements
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Toilet uncleaned -- small pieces of feces in bowl and its rim. Hallway littered with detritus -- vacuuming obviously a few weeks over due. Faint, unpleasant smell, as of dust in room and hall. Dust on surfaces. Front desk staff on the unfamiliar with procedures to address my concerns, but super friendly, accommodating, and apologetic. I was offered a feces-free rom? but all other concerns above remained, so I canceled my stay and decamped for a better hotel across the street (Holiday Inn Wxpress)
Séjour de 1 nuit en mai 2024

4/10 Médiocre

Ed

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hallways appeared to never be vacuumed. The exercise room had what looks like drywall Dust on floor and colt cigar butts on the floor. The door was open as if to say ‘we are open’. The sauna/steam room was filled w paint cans. There are signs for extra charges - towels from pool in room, luggage cart in room, taking food from breakfast bar (yet not enough staff to Even have food In breakfast bar ). The doors to rooms are not adjusted correctly and therefore have gaping areas. A/c works intermittently. The mattresses were very soft and sagging. Quite a run down hotel. Certainly not up to the standard they allude to in their ads. Below average accommodations
Séjour de 1 nuit en mai 2024

4/10 Médiocre

Jayme, Grande Prairie

Voyage en famille
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
I booked a room that they apparently didnt have, they called me to ask if I like a king suite or a double queen and i choose the king suite. When getting there after driving 16hrs they then informed me that they didnt have ant king suites left and i would have to take the double queen room for the price that i paid online for tge king 1 bedroom suite i had booked... I was a total rip off. I wasnt even offered a lower rate or a discount for all this troubles.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Janice

Voyage en couple
Les points forts : Personnel et service
The bathroom needs to be demolished looks like mold in tile around tub.
Séjour de 1 nuit en mai 2024

4/10 Médiocre

Tom

Voyage en couple
Les points forts : Propreté
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
The bed was so high and uncomfortable, that I couldn't sleep at all. My husband got a stepping stool for me, but it still didn't he,p much. I am to short and too old and these beds are made for Young people or tall once, like my husband. What are short and old once do if they need a Motel room ?? It would be nice if a room would have 2 chairs and a little table, so 2 people could sit at the same time and not taking turns, The bathroom was so small, that you have to step in the bathtub in order to close the door, For breakfast their were no trays available in order to get some food and coffee to your room....but the staff was nice and helpfull. Not enough toilettpaper and not enough tissues. It is unbelievable for a Ramada Inn. We finally got our own tissues and toilettpaper out of the car and had some breakfast on the ironing board......
Séjour de 1 nuit en mai 2024
Réponse de Manager le 15 mai 2024
We are very sorry that the room you booked isn't available, it's not even in our inventory of rooms so we are unsure how this was even possible to book. All our king rooms have desks and a 2 queen bed room has a table and 2 chairs. We also would've been more than happy to replenish your toiletries if we would've known you needed them. We do appreciate your feedback it helps us to correct anything that maybe become an issue in the future.

2/10 Horrible

Rita

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

10/10 Excellent

Kenneth

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

4/10 Médiocre

Matthew

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

8/10 Bien

Richard

Voyage en couple
Les points forts : Personnel et service
This motel was a good price. They were accommodating in storing our e-bikes in a locked room near the main lobby. The staff were friendly and helpful. Overall the building is older and a little rundown. We were only staying the night as we headed home so was ok.
Séjour de 1 nuit en mai 2024
Réponse de Manager le 10 mai 2024
We appreciate your feedback and we hope you visit us again.

8/10 Bien

Carmelita

Voyage en famille
Les points forts : Propreté et équipements
Les points faibles : Personnel et service
Didn’t have access to the tv due to there being no more working remotes for that specific tv.
Séjour de 1 nuit en mars 2024
Réponse de Manager le 8 mai 2024
We are very sorry to hear that, we have looked into this and have corrected that issue with the TV. We hope you visit us again and we appreciate your feedback.

4/10 Médiocre

Cori

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
This property looks like it should be torn down. They are trying to renovate but the improvements just mask the overall problem. Many of the rooms smelled so bad people in our party had to request new rooms.
Séjour de 1 nuit en avril 2024
Réponse de Manager le 9 mai 2024
We are saddened to hear that you were not happy with your stay and we hope you give us the chance to provide a more positive guest experience. We appreciate your feedback.

4/10 Médiocre

Mikela

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage d’affaires
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
This hotel is one of the worst I’ve stayed in, in a long time! So dirty, beat up, and just all together not clean or stocked. The rooms had limited towels… and we’re so beat up. Floors not swept/mopped. Built up dust on the walls, under the bed, not clean…. Bathroom floor uneven, and creaked. Tub didn’t drain… just not a pleasant stay at all. Would not recommend even for the price.
Séjour de 1 nuit en avril 2024
Réponse de Manager le 9 mai 2024
We are sorry to hear that you weren't happy with the improvements made to our hotel recently. We hope you give us another chance to provide a better guest experience.

8/10 Bien

brad

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
It was a short stay, got in late and left early. It accommodated us for the need. Breakfast was good enough. Hotel was quite and decorated nicely.
Séjour de 1 nuit en mars 2024
Réponse de Manager le 20 avr. 2024
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

darlene

Séjour de 1 nuit en avril 2024
Réponse de Manager le 9 mai 2024
Thank you for choosing to stay with us and we hope to see you again soon. We appreciate your feedback.

4/10 Médiocre

Troy

Les points faibles : Propreté
There was spoiling food in the refrigerator, the hardwood floors were not vacuumed and for the toilet to flush you had to hold the handle down until it was done.
Séjour de 3 nuits en avril 2024
Réponse de Manager le 8 avr. 2024
Thank you for your feedback, your concerns have been addressed.

6/10 Satisfaisant

Jamie

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Outdated and main areas filthy
Séjour de 1 nuit en avril 2024
Réponse de Manager le 8 avr. 2024
Thank you for your feedback

4/10 Médiocre

K.

Voyage en famille, Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Deposite was kept one out of 4 nights
Séjour de 1 nuit en avril 2024
Réponse de Manager le 8 avr. 2024
Thank you for your feedback and upon looking into this all your deposits were returned to you in full.

6/10 Satisfaisant

Andrew

Voyage en couple
Les points forts : Personnel et service
Overall decent stay in a pinch, can tell the property needs some TLC leaky toilet etc
Séjour de 1 nuit en mars 2024
Réponse de Manager le 8 avr. 2024
Thank you for letting us know about your experience, we hope you visit us again when our updates are complete

6/10 Satisfaisant

David

Voyage en couple
Les points faibles : Personnel et service
Not friendly
Séjour de 1 nuit en mars 2024
Réponse de Manager le 8 avr. 2024
We are very sorry to hear this as we are normally very friendly. This will be addressed immediately. Thank you for letting us know.

10/10 Excellent

Christine, Butte

Séjour de 1 nuit en mars 2024
Réponse de Manager le 9 mai 2024
Thank you for staying with us , we appreciate your feedback and we hope to see you again soon.

8/10 Bien

John

Séjour de 2 nuits en mars 2024
Réponse de Manager le 8 avr. 2024
Thank you for your feedback

8/10 Bien

Kathryn

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
The check in process and the Front desk staff were friendly and helpful. The bathroom was very small and the hotel was very noisy until about 3:00 am!
Séjour de 1 nuit en mars 2024
Réponse de Manager le 25 mars 2024
We are very sorry about the noise over the weekend st Patrick's Day is a big thing here and we tried our best to keep everyone in check. Thank you for the feedback.

2/10 Horrible

Kat

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Manager le 8 avr. 2024
Thank you for your feedback

4/10 Médiocre

Cynthia

No shower curtain..couldn’t get tv to work…hallway dirty with some liquid spilled.
Séjour de 1 nuit en mars 2024
Réponse de Manager le 25 mars 2024
Thank you for letting us remedy those issues for you immediately. We hope you visit again.

6/10 Satisfaisant

Jasmine

Voyage en famille
Les points forts : Personnel et service
Under renovation so was dusty. The fitness area was very disappointing…two rusty machines and a weight rack with no weights.
Séjour de 1 nuit en mars 2024
Réponse de Manager le 25 mars 2024
Thank you for the feedback and we apologize for the dust and our fitness room being closed. We are under renovations and we are currently moving and renovating the fitness room. We hope you visit us again.

2/10 Horrible

Kylie

Voyage en famille, Voyage en groupe, Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
First arriving there the staff did not understand the credit card number being different due to me booking through a 3rd party online website. Second the hotel smells like cigarettes and is very musty. The hotel appliances (fridge, microwave and outlets) did not work and the fridge smelt so bad. Third the staff and manager accused my guests (family and friends) of things that were not true and they were very rude about it and never apologized about the accusations after finding out it wasn’t true. They stormed into the room while someone was in the bathroom and forced them to come out of the bathroom all to accuse him of something that wasn’t true and was proven to be not true. They gossiped about the accusation to all the rest of the staff “cleaners” even thought they should have never been involved. I was highly disappointed and hope they treat their future guests no matter the age group with more respect. After all people are paying for rooms that weren’t even in working order and never cause any issues.
Séjour de 2 nuits en mars 2024
Réponse de Manager le 25 mars 2024
Hello we are very sorry to hear that you were unhappy with your stay due to staff trying to locate the drug users in your group. I can say that no one stormed into your room and that the door was left open and 2 staff call out into the room due to the smell coming from inside. The guy I. The bathroom opened the door with a lighter in his hand. Weither you know what your friends do or not is not our concern, our concern is for the children staying at our hotel that are subjected to what your friend was doing and it is toxic and harmful. Our other cleaners up on that floor overheard you all talking about it in your room and then the guy seeking out any staff member that would listen to plead his case was quite a give away of guilt. Next time you stay somewhere please think of your surroundings and the kids that maybe around your room before unwillingly subjecting them to harmful substances. Thank you for your feedback.

10/10 Excellent

Hannah

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Decent room for a good price. Very friendly front desk staff
Séjour de 1 nuit en mars 2024
Réponse de Manager le 25 mars 2024
Thank you for recognizing our staff we appreciate your feedback. We hope to see you again.

8/10 Bien

Mcbeth

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Manager le 8 avr. 2024
Thank you for your feedback

2/10 Horrible

Brittany

Séjour de 1 nuit en mars 2024
Réponse de Manager le 4 mai 2024
We are sorry to hear that you were not happy with your stay. We appreciate your feedback and we hope you will give us another chance to provide a better experience in the future.

4/10 Médiocre

Ryan

Voyage en couple
Les points forts : Équipements
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Our floors had a bunch of dirt on them and the bed had dirt in the sheets. The location of the room was unfortunate on our end because a bunch of people were trying to destroy the vending machine and making a ton of noise. We called the front desk and yelled at the group of guys but it continued through the night.
Séjour de 1 nuit en mars 2024
Réponse de Manager le 25 mars 2024
We are very sorry for the group of drunk guys that were trying to destroy our vending machine. Upon investigating in the morning we found what room they were in and we charge them and make sure that they left that day. Saint Patrick's Day is it big holiday in this town does not give them the right to disturb other guests or try to destroy others property. We do really apologize that you were Disturbed and we hope to see you again sometime when there's not a bunch of drunken college kids running around.

2/10 Horrible

Bob

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nothing we liked, very dirty, noisy, no elevator to 2nd floor, carpets haven't been vacuumed, large flooded area in parking lot. Dirtiest place I've ever stayed at.
Séjour de 1 nuit en mars 2024
Réponse de Manager le 25 mars 2024
We are terribly sorry you felt that you stay wasn't up to your standards we are currently under a remodel and you must have been in the wing that has not been remodeled yet. We do apologize for any inconvenience this may have caused you and we hope you give us another chance in the future.

4/10 Médiocre

Hansel

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Needs a vacuum
Séjour de 4 nuits en mars 2024
Réponse de Manager le 25 mars 2024
Thank you for your feedback.

6/10 Satisfaisant

Cynthia

Séjour de 2 nuits en février 2024
Réponse de Manager le 8 avr. 2024
Thank you for your feedback

10/10 Excellent

Claire

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Check in was quick and breakfast was better than most.
Séjour de 1 nuit en février 2024
Réponse de Manager le 7 mars 2024
Thank you for staying with us. We hope to see you again.

6/10 Satisfaisant

Jeffrey

Les points faibles : Infrastructures et conditions de l’hébergement
Aged facility.
Séjour de 1 nuit en février 2024
Réponse de manager le 5 mars 2024
Thank you for your feedback. We are updating the hotel as quick as we can and we hope you visit us once it is completed.

6/10 Satisfaisant

Charlene

Voyage en famille, Voyage en groupe
Les points forts : Équipements
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The front desk lady was very rude and short tempered, they never had any clean towels, the outsde doors wouldnt unlock and had to constantly get our cards reactivated
Séjour de 3 nuits en février 2024
Réponse de Manager le 5 mars 2024
We are very sorry to hear that your stay was less than pleasant. Magnetic cards deactivate when near cell phones etc. Thank you for the feedback.

4/10 Médiocre

Marion

Voyage en famille
Les points forts : Personnel et service et équipements
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Snow and huge puddle in parking lot. Lots of Dog poop on top of snow on sidewalks. Inside of rooms not vacuumed. Stayed the night to avoid incoming snow today, will never stay in this location again.
Séjour de 1 nuit en février 2024
Réponse de Manager le 5 mars 2024
We are sorry your experience with us wasn't up to standard. We appreciate the feedback.

4/10 Médiocre

Jessica

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en février 2024
Réponse de Manager le 5 mars 2024
Thank you for your feedback.

8/10 Bien

Marc

Séjour de 1 nuit en février 2024
Réponse de Manager le 5 mars 2024
Thank you for staying with us. We are very glad you enjoyed your stay.

10/10 Excellent

Betty

Séjour de 1 nuit en février 2024
Réponse de Manager le 5 mars 2024
Thank you for staying with us. We are very glad you enjoyed your stay.

4/10 Médiocre

Danelle

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very dirty, the parking had tons of potholes and needed to be plowed, our rooms weren’t cleaned on time. I booked 3 rooms and none of them were clean until 2 hrs after check in time, very unprofessional people working there. Dressed in pajamas and not in work attire. I would not ever stay there again and wouldn’t recommend anyone either. I am very disappointed and I would be so embarrassed if this was my business!!
Séjour de 1 nuit en février 2024
Réponse de Manager le 19 févr. 2024
Hello, we are sorry to hear that you were unhappy with your stay at our property, and we do apologize for the delay with your room as we were sold out the previous night, unfortunately it does take time to thoroughly clean the rooms. All our staff are professional and I'm not sure who you think you saw in pajamas, but they didn't work for us. Thank you for your feedback.

4/10 Médiocre

Kayla

Séjour de 1 nuit en février 2024
Réponse de Manager le 25 mars 2024
Thank you for your feedback and we hope you give us another chance in the future.