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Avis sur Four Seasons Hotel Cairo at First Residence

5 out of 5
Four Seasons Hotel Cairo at First Residence
35 Giza Street, Giza

Avis

9,4

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 303 avis sur 397." "
Note des voyageurs de 8 (Bien), d’après 58 avis sur 397." "
Note des voyageurs de 6 (Satisfaisant), d’après 20 avis sur 397." "
Note des voyageurs de 4 (Médiocre), d’après 7 avis sur 397." "
Note des voyageurs de 2 (Horrible), d’après 9 avis sur 397." "

9,6/10

Propreté

9,4/10

Personnel et service

9,2/10

Équipements

9,2/10

Infrastructures et conditions de l’hébergement

9,2/10

Écoresponsabilité

Avis

10/10 Excellent

CELINE

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Le séjour à l'hôtel a été très agréable, les chambres sont confortables et spacieuses. Le personnel est très attentif aux demandes des clients et prévenant. Nous avons passé un excellent séjour en famille.
Séjour de 3 nuits en mai 2024

10/10 Excellent

Mickaële

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

10/10 Excellent

Angeliki

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing staying
The hotel is amazing as expected by Four Seasons. Our room was really nice, with a view towards the pyramids. The pool was super nice and the service great. We tried Xodo and Zoe on the boat which were both great. We also went to the casino, spa and the char bar. Overall the facilities are amazing, even having the mall next door is great for quick shopping. We loved it and would come back for sure. The concierge organized for us a visit to the Pyramids, and booked restaurants as well which was awesome
Séjour de 3 nuits en octobre 2021

10/10 Excellent

Maria

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2019

10/10 Excellent

Kelly

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
This is an amazing hotel. The staff is very helpfull and worthy of a 5 star hotel. We were pleasentely surprised upon arrival to have been upgraged to a suite overlooking the zoo and the Nile. We had breakfast a la carte delivered to our room and it was quite good and not outrageously expensive. The pool area is nice with very helpful staff also. I would say location wise however that the hotel is quite far from everything. Cairo is a big city (with loads of traffic) so keep this in mind if you want to visit a lot during your stay. I would recommend this hotel, but if I went back to Cairo, I would find a more central hotel.
Séjour de 3 nuits en septembre 2019

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2017

10/10 Excellent

jacqueline

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Overall stay was excellent.
Séjour de 5 nuits en avril 2024

10/10 Excellent

Michael

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff were exceptional.
Séjour de 2 nuits en avril 2024

10/10 Excellent

Naser

Les points forts : Propreté et personnel et service
Great stay
Séjour de 2 nuits en avril 2024

8/10 Bien

diana

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property was dated and not new. It is not the usual fours seasons style.
Séjour de 1 nuit en avril 2024

10/10 Excellent

Ehab

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024

10/10 Excellent

Irma, Calgary

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff is the best!! Everyone was always helpful at all times and very friendly! Great place to stay!
Séjour de 3 nuits en mars 2024

10/10 Excellent

klaus

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sehr schönes Hotel. Toller Service.
Séjour de 6 nuits en mars 2024

10/10 Excellent

ioannis

Voyage en famille, Voyage d’affaires
Great place to stay , everything was new and clean .
Séjour de 4 nuits en mars 2024

10/10 Excellent

Robert

Voyage en famille
Les points forts : Équipements
Everyone that worked there seem to add to the great Experience
Séjour de 2 nuits en mars 2024

8/10 Bien

Khaled, Marina DL Rey

Séjour de 1 nuit en mars 2024

10/10 Excellent

Ahlam

Séjour de 3 nuits en février 2024

10/10 Excellent

gunjmaa

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Overall it was good to stay
Séjour de 2 nuits en février 2024

10/10 Excellent

Timothy

Les points forts : Propreté et personnel et service
Séjour de 3 nuits en janvier 2024

2/10 Horrible

Anisa

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024

10/10 Excellent

Massimo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
An Unexpected Delight at the Four Seasons, Giza
Our recent stay at the Four Seasons in Giza/Cairo was an unplanned serendipity, transforming a travel hiccup into a memorable experience. Originally stranded due to severe weather that disrupted our journey from Alexandria and caused us to miss our flight, we found ourselves unexpectedly at the doors of the Four Seasons. From the moment we checked in, the competence and attentiveness of the staff were evident. Their warm and professional approach turned our initial disappointment into a feeling of being genuinely cared for. The highlight of this exceptional service was a complimentary upgrade, a gesture that speaks volumes about the hotel's commitment to guest satisfaction. The room itself was a haven of comfort, boasting what might just be the best mattress in the world. This, combined with the tranquil ambiance of the hotel, ensured a restful and rejuvenating stay. It was the perfect reset we needed after the stress of disrupted travel plans. Overall, our experience at the Four Seasons in Giza/Cairo was a delightful surprise that gracefully ushered us into the new year. It's a testament to how unexpected circumstances can lead to wonderful experiences, especially when you're in the hands of a world-class establishment like the Four Seasons. This hotel is more than just a place to stay; it's a place where unfortunate events are transformed into cherished memories.
Séjour de 1 nuit en décembre 2023

8/10 Bien

GONDA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
カイロの中では緑が多い静かな所との口コミでしたが すこしすすｓ
Séjour de 2 nuits en décembre 2023

10/10 Excellent

Juana

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023

10/10 Excellent

Shareena, FARMINGDALE

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A few things have changed since years of being guests there, but thankfully attentive ranking staffers like Ms Noha, Mr Kareem, and Mr Mahmoud made huge efforts to remedy by accomodating "request" as well upgraded room.
Séjour de 2 nuits en décembre 2023

8/10 Bien

Hassen

Séjour de 6 nuits en décembre 2023

10/10 Excellent

daniel

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en décembre 2023

10/10 Excellent

Greg

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Upscale classic hotel in Nile side area of Cairo. The hotel is a bit older and less up to date than more recent hotels. The elevators are quirky and have two different sets of keys to get to your room. Room was spacious and overlooked the tired zoo area of town. They built an apartment building between the hotel and the Nile so no water views from this venue. The best (or worst) is their Nile Boat restaurant has to be accessed by walking across a busy three lane highway-no cross walk or bridge! Very Egyptian. Breakfast is magnificent and best we had throughout the Middle East. So a mixed bag but we will go back.
Séjour de 4 nuits en novembre 2023

8/10 Bien

Ji, Woodbury

Séjour de 2 nuits en novembre 2023

10/10 Excellent

Rigoberto

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 5 nuits en octobre 2023

8/10 Bien

Steven

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The Wi-Fi did not work consistently and often dropped. Staff was very attentive and pleasant. Hotel was clean. The area around the hotel with the exception of the restaurants on the river was not clean
Séjour de 1 nuit en octobre 2023

10/10 Excellent

ALFREDO FERNANDO

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Vacaciones en Cairo
Fue una experiencia increíble, disfrutamos alberca y SPA, la comida deliciosa El servicio maravilloso
Séjour de 2 nuits en septembre 2023

10/10 Excellent

Suzanne

Séjour de 1 nuit en septembre 2023

10/10 Excellent

JUN

Voyage d’affaires
Les points forts : Propreté et personnel et service
Like the hotel. But you can go outside for a walk . Too nasty
Séjour de 3 nuits en septembre 2023

10/10 Excellent

Brenda

Voyage en couple
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
We had a wonderful visit. Moamen was a great host! Mustafa is Aura took extremely good care of us. You are lucky to have them. The room 820 was beautiful and we loved our beautiful oasis after busy days.
Séjour de 4 nuits en septembre 2023

10/10 Excellent

Stacey

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I traveled to Cairo for my 50th birthday, with my teenage son. With this being our first trip to Egypt, and knowing that I wanted to have a comfortable experience while traveling, I decided that the Four Seasons First Residence would be the best option.Prior to arrival, I corresponded with hotel staff, and let them know that we were traveling for my birthday. Arrival and check-in were seamless. We were immediately greeted by an attendant who took our bags to our room. Check in was very easy, and every front desk agent we worked with was wonderful. I don't recall the name of the young lady who assisted us, but she was absolutely wonderful. Please check to see who the front desk attendant was in the evening on 9/9 an. Upon arrival to our room, I was surprised to find a birthday cake, card and other pastries and bedside slippers. Our room was large and very comfortable. WiFi was as fast as my WiFi at home, and most walls already have universal outlets. The hotel is connected to The First Mall, a luxury shopping center that's open until 10pm. La Gourmandise, a hotel restaurant, is also in the mall. They have the most beautiful French pastries, and a full menu. We checked out on the 12th and returned on the 14th, to find MORE birthday amenities, including falafel (after I mentioned that I love it) a cake and embroidered "Happy Birthday" pillow! I couldn't have asked for a more wonderful experience. Thank you!
Séjour de 1 nuit en septembre 2023

10/10 Excellent

Luena

Voyage en couple
Les points forts : Propreté et équipements
Amazing service & staff
Séjour de 4 nuits en septembre 2023

10/10 Excellent

Marie Yolaine, Atlanta

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We loved this beautiful hotel! The staff were exceptional. Youssef in room service in particular was amazing! We had a view of the pyramids from our room. There's a view of the Nile river from the gym. The gym is amazing and so is the outside pool. The cabanas are free for hotel guests which I loved. They didn't skimp us on anything and all of the staff were lovely. We will be returning!
Séjour de 3 nuits en août 2023

4/10 Médiocre

Khalid, Jeddah

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The room furniture is old, very bad. I was given a smoking room and my request was non-smoking which had a bad smell had to move rooms which took almost a day and two extra hours to manage the move with the staff. The property shouldn’t be a four seasons at all.
Séjour de 4 nuits en août 2023

10/10 Excellent

Hamdi

Voyage en couple
Les points forts : Équipements
Most beautiful Hotel in Cairo, combines Elegance and Class. They have the best and most professional employees in Egypt.
Séjour de 7 nuits en juillet 2023

10/10 Excellent

Juan Pablo

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bien en general
Séjour de 2 nuits en juillet 2023

10/10 Excellent

Chantale

Séjour de 2 nuits en juillet 2023

10/10 Excellent

Dan

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The hotel was a diamond in the rough. Not located in the best neighborhood but inside the premises it was one of the most gorgeous hotels I have ever stayed! The staff was very nice, the suite was stunning, and the food amazing! The First mall of Giza was breathtaking, the spa unbelievable, the pool was next level. We enjoyed hooka in the bungalows by the pool and enjoyed wonderful drinks at the lounge. It was a fantastic honeymoon trip we will always treasure.
Séjour de 5 nuits en juillet 2023

10/10 Excellent

Maha

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very good service good stuff friendly and helpful
Séjour de 3 nuits en juin 2023

10/10 Excellent

Melih

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent service and food.
Séjour de 3 nuits en juin 2023

10/10 Excellent

ricardo

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The lobby people great service everyone in this hotel is nice
Séjour de 2 nuits en juin 2023

10/10 Excellent

Ahmad I

Séjour de 3 nuits en juin 2023

10/10 Excellent

michael

Séjour de 5 nuits en mai 2023

10/10 Excellent

Danae p

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Friends trip
Room was nice and clean. I sleep good.
Séjour de 2 nuits en mai 2023

10/10 Excellent

Avinash

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 2 nuits en mai 2023

10/10 Excellent

Chalouny

Voyage en couple
Les points forts : Propreté
It was beautiful! The staff were friendly and treated us like VIP. We would definitely stay there again.
Séjour de 4 nuits en mai 2023