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Bewertungen von Nizuc Resort and Spa

5 out of 5
Nizuc Resort and Spa
Cancun, QROO

Bewertungen

9.4

Aussergewöhnlich

806 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
102 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 8 - Gut" "
40 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 6 - Okay" "
20 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
32 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9.8/10

Sauberkeit

9.6/10

Personal & Service

9.6/10

Ausstattung

9.8/10

Zustand der Unterkunft

9.6/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Cornelia

Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Ana am 1. März 2024
Dear Mrs. Demski Cornelia, Greetings from NIZUC Resort & Spa!We hope this message finds you well. Thank you for taking the time to share your experience with us.Your valuable comments will be forwarded to the proper areas so that we can improve and offer an unforgettable experience for you in the future.We hope to welcome you to our paradise in the future.Kind regards.

10/10 – Hervorragend

Lorena

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Ana am 30. Jan. 2024
Estimado Srita. Lorena,¡Saludos desde NIZUC Resort & Spa!Esperamos que este mensaje lo encuentre con bien. De antemano quisiéramos agradecerle en tomarse el tiempo para compartirnos su experiencia.Estamos muy felices en saber que su estadía en nuestro paraíso fue excepcional. Esperamos volver a recibirlos muy pronto nuevamente, aquí, en su hogar fuera de casa.Quedamos a sus órdenes,

10/10 – Hervorragend

Jeanette

Geschäftlich gereist
Gut: Sauberkeit
Außergewöhnlich gut High end Level an Service
Aufenthalt von 2 Nächten im April 2023
Antwort von Mariana Echanove Director of Sales am 5. Apr. 2023
Thank you very much for sharing your comments with us. We are glad to learn that you enjoyed your stay. We hope to see you soon in our little paradise. Kind regards

10/10 – Hervorragend

Monica, Frankfurt

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Alles in Nizuc ist Perfekt absolut alles. Vor allem muss man sagen sind die Menschen dies Freundlichkeit Und Professionalität.
Aufenthalt von 4 Nächten im Februar 2020
Antwort von ME am 25. Feb. 2020
Dear Monica, thank you for your review, we are glad to know that you enjoyed your stay. Kind regards

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Top hotel: excellent service, great food & place. Expensive, but worth it, if you are looking for something exclusive.
Aufenthalt von 8 Nächten im Oktober 2019
Antwort von ME am 28. Jan. 2020
Thank you for your review. We are delighted to know that you enjoyed your stay Kind regards

10/10 – Hervorragend

Andrea

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im Juli 2019
Antwort von Nizuc Resort & Spa am 5. Aug. 2019
Thanks for staying with us. We appreciate your feedback!

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
+ der Service war ausgezeichnet + wunderschönes Hotel + tolle Traumstrände - Spa extrem überteuert - es wird damit geworben dass sie umweltfreundlich sind, es gibt Fiji Wasser (in México) und Nespresso Kapseln
Aufenthalt von 3 Nächten im Mai 2019
Antwort von Jaime Jaramillo, Managing Director am 18. Juni 2019
Dear guest, Thank you so much for sharing your opinion about NIZUC Resort & Spa. We really appreciate your kind words and hope to welcome you again very soon. Please receive my kindest regards, Jaime Jaramillo, Managing Director

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 5 Nächten im November 2018
Antwort von Jaime Jaramillo Director General am 16. Nov. 2018
Dear Traveler, Thank you so much for sharing your review about NIZUC Resort & Spa. We really hope to welcome you again very soon. Please receive my kindest regards, Jaime Jaramillo General Manager

10/10 – Hervorragend

Diane, Columbus

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I enjoyed the staff more than anything,they all were very professional,very accommodating they made us feel very welcomed, The grounds you couldn’t see a better picture very clean and artfully done beautiful,easy to move around,never waited long to move around
Aufenthalt von 3 Nächten im April 2024
Antwort von Ana am 1. Mai 2024
Dear Ms. Diane, Greetings from NIZUC Resort & Spa!We hope this message finds you well. We want to thank you in advance for taking the time to share your experience with us.We are delighted to know that your stay in our paradise was exceptional. We hope to welcome you again soon in our paradise, your home away from home.Kind regards,

10/10 – Hervorragend

Jacqueline

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful hotel on an amazing property. Restaurants are varied and excellent, and the Havana Lounge with live music is a highlight.
Aufenthalt von 2 Nächten im April 2024
Antwort von Ana am 26. Apr. 2024
Dear Ms. Jaqueline, Greetings from NIZUC Resort & Spa!We hope this message finds you well. We want to thank you in advance for taking the time to share your experience with us.We are delighted to know that your stay in our paradise was exceptional. We hope to welcome you again soon in our paradise, your home away from home.Kind regards

10/10 – Hervorragend

hazkel

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent
Aufenthalt von 4 Nächten im April 2024
Antwort von Ana am 12. Apr. 2024
Dear Mr. Ohara, Greetings from NIZUC Resort & Spa!We hope this message finds you well. We want to thank you in advance for taking the time to share your experience with us.We are glad to know you have enjoyed your stay and that we have been able to create unforgettable moments for you.We look forward to welcome you to our paradise soon.Kind Regards

10/10 – Hervorragend

Anthony

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful modern resort, highly recommend
Aufenthalt von 4 Nächten im April 2024
Antwort von Ana am 12. Apr. 2024
Dear Mr. Anthony, Greetings from NIZUC Resort & Spa!We hope this message finds you well. We want to thank you in advance for taking the time to share your experience with us.We are glad to know you have enjoyed your stay and that we have been able to create unforgettable moments for you.We look forward to welcome you to our paradise soon.Kind Regards

8/10 – Gut

Tomas Lorenzo

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Way way over priced 3-4 star resort but it is not a 5 star right now. We visited Nizuc in 2021 and the experience then was optimum but now in 2024 it is totally dissapointing....from check in to worn out matresses, no hot shower water...unswimable algee filled beach, over priced average cheap all you can eat buffet low quality food etc. The quality of the food is really way down and there is a coky attitude in the whole establishment The only areas that are good is the personnel and cleaniness of the property. if you are an Expedia platinum VIP it doesnt mean anything there ... Better choices are Zillara, Aqua, Secrets, etc
Aufenthalt von 3 Nächten im April 2024
Antwort von Ana am 11. Apr. 2024
Dear Mr. Tomas Lorenzo, Greetings from NIZUC Resort & Spa!We hope this message finds you well. Thank you for taking the time to share your experience with us.Your valuable comments will be forwarded to the proper areas so that we can improve and offer an unforgettable experience for you in the future.Kind regards.

10/10 – Hervorragend

Chris

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im April 2024
Antwort von Ana am 12. Apr. 2024
Dear Mr. Chris, Greetings from NIZUC Resort & Spa!We hope this message finds you well. We want to thank you in advance for taking the time to share your experience with us.We are delighted to know that your stay in our paradise was exceptional. We hope to welcome you again soon in our paradise, your home away from home.Kind regards,

10/10 – Hervorragend

CARLOS

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von Ana am 8. Apr. 2024
Estimado Sr. Carlos, ¡Saludos desde NIZUC Resort & Spa!Esperamos que este mensaje lo encuentre con bien. De antemano quisiéramos agradecerle en tomarse el tiempo para compartirnos su experiencia.Estamos muy felices en saber que su estadía en nuestro paraíso fue excepcional. Esperamos volver a recibirlos muy pronto nuevamente, aquí, en su hogar fuera de casa.Quedamos a sus órdenes,

10/10 – Hervorragend

Smriti, Philadelphia

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Wonderful stay!
Aufenthalt von 4 Nächten im März 2024
Antwort von Ana am 1. Apr. 2024
Dear Mrs. Smriti, Greetings from NIZUC Resort & Spa!We hope this message finds you well. We want to thank you in advance for taking the time to share your experience with us.We are delighted to know that your stay in our paradise was exceptional. We hope to welcome you again soon in our paradise, your home away from home.Kind regards,

10/10 – Hervorragend

Marlena

Mit einer Gruppe gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Couldn’t have asked for more. Wonderful place.
Aufenthalt von 5 Nächten im März 2024
Antwort von Ana am 1. Apr. 2024
Dear Miss Mariena, Greetings from NIZUC Resort & Spa!We hope this message finds you well. We want to thank you in advance for taking the time to share your experience with us.We are glad to know you have enjoyed your stay and that we have been able to create unforgettable moments for you.We look forward to welcome you to our paradise soon.Kind Regards

6/10 – Okay

Jacobo

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Por lo que acabas pagando (la estancia mas el consumo que es ridiculamente caro) vale mas la pena quedarse en otro lugar.
Aufenthalt von 5 Nächten im März 2024
Antwort von Ana am 29. März 2024
Estimado Sr. Jacobo, ¡Saludos desde NIZUC Resort & Spa!Esperamos que este mensaje lo encuentre con bien. De antemano quisiéramos agradecerle en tomarse el tiempo para compartirnos su experiencia.Sus valiosos comentarios los canalizaremos a las áreas correspondientes para nuestra mejora y así en un futuro podamos crearles una experiencia inolvidable.Esperamos volver a tener la oportunidad de tenerlos nuevamente en nuestro paraíso.Quedamos a sus órdenes,

10/10 – Hervorragend

Jose

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Wonderful hotel
Aufenthalt von 1 Nacht im März 2024
Antwort von Ana am 23. März 2024
Dear Mr. José,Greetings from NIZUC Resort & Spa!We hope this message finds you well. We want to thank you in advance for taking the time to share your experience with us.We are delighted to know that your stay in our paradise was exceptional. We hope to welcome you again soon in our paradise, your home away from home.Kind regards

6/10 – Okay

Liz

Gut: Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Beautiful resort but the staff was rude and stuck up. Not worth all the hype.
Aufenthalt von 1 Nacht im März 2024
Antwort von Ana am 23. März 2024
Dear Mrs. Liz, Greetings from NIZUC Resort & Spa!We hope this message finds you well. Thank you for taking the time to share your experience with us.Your valuable comments will be forwarded to the proper areas so that we can improve and offer an unforgettable experience for you in the future.We hope to welcome you to our paradise in the future.Kind regards.

8/10 – Gut

Salvador

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Most of the staff is Fantastic. Some are good, which is not bad but you can see a difference. They gave us our rooms very late after check-in. After that the service was great in all areas even if the resort was busy.
Aufenthalt von 3 Nächten im März 2024
Antwort von Ana am 19. März 2024
Dear Mr. Salvador, Greetings from NIZUC Resort & Spa!We hope this message finds you well. Thank you for taking the time to share your experience with us.Your valuable comments will be forwarded to the proper areas so that we can improve and offer an unforgettable experience for you in the future.We hope to welcome you to our paradise in the future.Kind regards

10/10 – Hervorragend

FARROKH

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This was by far our best experience with spending our vacation at a resort whether in the U.S. or Mexico. Nizuc Resort and Spa is one of a kind. Everything you need is available and the staff is amazing; kind, polite, professional and friendly. We recommend Nizuc wholeheartedly!
Aufenthalt von 4 Nächten im März 2024
Antwort von Ana am 19. März 2024
Dear Mr. FarrokhGreetings from NIZUC Resort & Spa!We hope this message finds you well. We want to thank you in advance for taking the time to share your experience with us.We are glad to know you have enjoyed your stay and that we have been able to create unforgettable moments for you.We look forward to welcome you to our paradise soon.Kind Regards

10/10 – Hervorragend

Yueqi

Aufenthalt von 1 Nacht im März 2024
Antwort von Ana am 4. Apr. 2024
Dear Mrs. Hue Yueqi, Greetings from NIZUC Resort & Spa!We hope this message finds you well. We want to thank you in advance for taking the time to share your experience with us.We are delighted to know that your stay in our paradise was exceptional. We hope to welcome you again soon in our paradise, your home away from home.Kind regards,

10/10 – Hervorragend

Brandon Vashon

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Insurmountable Amazing experience! Definitely the Urus Performante of resorts. A class of its own! Amazing restaurants and scenery everywhere—no need to go for Myokoba. Straight to Nizuc! -Dr. Vashon
Aufenthalt von 3 Nächten im März 2024
Antwort von Ana am 16. März 2024
Dear Mr. Vashon, Greetings from NIZUC Resort & Spa!We hope this message finds you well. We want to thank you in advance for taking the time to share your experience with us.We are delighted to know that your stay in our paradise was exceptional. We hope to welcome you again soon in our paradise, your home away from home.Kind regards,

10/10 – Hervorragend

Brian

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2024
Antwort von Ana am 4. Apr. 2024
Dear Mr. Brian, Greetings from NIZUC Resort & Spa!We hope this message finds you well. We want to thank you in advance for taking the time to share your experience with us.We are delighted to know that your stay in our paradise was exceptional. We hope to welcome you again soon in our paradise, your home away from home.Kind regards,

10/10 – Hervorragend

Caitlin

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Exquisite
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Ana am 13. März 2024
Dear Miss Caitlin, Greetings from NIZUC Resort & Spa!We hope this message finds you well. We want to thank you in advance for taking the time to share your experience with us.We are delighted to know that your stay in our paradise was exceptional. We hope to welcome you again soon in our paradise, your home away from home.Kind regards,

10/10 – Hervorragend

Alejandra

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Todo excelente ✨
Aufenthalt von 2 Nächten im März 2024
Antwort von Ana am 12. März 2024
Dear Mrs. Alejandra, Greetings from NIZUC Resort & Spa!We hope this message finds you well. We want to thank you in advance for taking the time to share your experience with us.We are delighted to know that your stay in our paradise was exceptional. We hope to welcome you again soon in our paradise, your home away from home.Kind regards,

6/10 – Okay

Satoshi

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 6 Nächten im Februar 2024
Antwort von Ana am 1. Apr. 2024
Dear Mr. Satoshi, Greetings from NIZUC Resort & Spa!We hope this message finds you well. Thank you for taking the time to share your experience with us.Your valuable comments will be forwarded to the proper areas so that we can improve and offer an unforgettable experience for you in the future.We hope to welcome you to our paradise in the future.Kind regards.

10/10 – Hervorragend

Aldo

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Excelente lugar
Aufenthalt von 4 Nächten im März 2024
Antwort von Ana am 11. März 2024
Estimado Sr. Aldo, ¡Saludos desde NIZUC Resort & Spa!Esperamos que este mensaje lo encuentre con bien. De antemano quisiéramos agradecerle en tomarse el tiempo para compartirnos su experiencia.Nos alegra saber que disfrutó de su estancia y que hayamos podido crearle momentos inolvidables.Esperamos volver a tener la oportunidad de tenerlos nuevamente en nuestro paraíso.Quedamos a sus órdenes,

8/10 – Gut

Miguel

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Cuartos un poco descuidados
Aufenthalt von 3 Nächten im März 2024
Antwort von Ana am 11. März 2024
Estimado Sr. Miguel, ¡Saludos desde NIZUC Resort & Spa!Esperamos que este mensaje lo encuentre con bien. De antemano quisiéramos agradecerle en tomarse el tiempo para compartirnos su experiencia.Sus valiosos comentarios los canalizaremos a las áreas correspondientes para nuestra mejora y así en un futuro podamos crearles una experiencia inolvidable.Esperamos volver a tener la oportunidad de tenerlos nuevamente en nuestro paraíso.Quedamos a sus órdenes,

10/10 – Hervorragend

John

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
AMAZING
Aufenthalt von 5 Nächten im Februar 2024
Antwort von Ana am 8. März 2024
Dear Mr. John, Greetings from NIZUC Resort & Spa!We hope this message finds you well. We want to thank you in advance for taking the time to share your experience with us.We are delighted to know that your stay in our paradise was exceptional. We hope to welcome you again soon in our paradise, your home away from home.Kind regards,

4/10 – Schlecht

Robert Matthew

Mit der Familie und kleinen Kindern gereist
Everything was stunning but the prices were predatory. Breakfast Buffet was 80$ Canadian for a basic buffet. Lunch let’s say on average of 35$ a person basic burger etc etc and supper was ridiculous 100$ for a beef teriyaki bowl. Drinks were 20$ for a basic cocktail a can of coke was 7$ Canadian. The resort was beautiful, service was awesome but you will be shocked by prices. If you have a toddler prepare to spend a lot of money to keep him fed on the simplest of things.
Aufenthalt von 7 Nächten im Februar 2024
Antwort von Ana am 6. März 2024
Dear Mr. Matthew, Greetings from NIZUC Resort & Spa!We hope this message finds you well. Thank you for taking the time to share your experience with us.Your valuable comments will be forwarded to the proper areas so that we can improve and offer an unforgettable experience for you in the future.We hope to welcome you to our paradise in the future.Kind regards.

8/10 – Gut

Rishi

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Ok
Aufenthalt von 1 Nacht im März 2024
Antwort von Ana am 6. März 2024
Dear Mr. Rishi, Greetings from NIZUC Resort & Spa!We hope this message finds you well. We want to thank you in advance for taking the time to share your experience with us.We are delighted to know that your stay in our paradise was exceptional. We hope to welcome you again soon in our paradise, your home away from home.Kind regards,

10/10 – Hervorragend

nikolas, Boca Raton

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Muy buen hotel
Aufenthalt von 3 Nächten im März 2024
Antwort von Ana am 4. März 2024
Estimado Sr. Nikolas, ¡Saludos desde NIZUC Resort & Spa!Esperamos que este mensaje lo encuentre con bien. De antemano quisiéramos agradecerle en tomarse el tiempo para compartirnos su experiencia.Estamos muy felices en saber que su estadía en nuestro paraíso fue excepcional. Esperamos volver a recibirlos muy pronto nuevamente, aquí, en su hogar fuera de casa.Quedamos a sus órdenes,

8/10 – Gut

Rishi

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very average this time of year—very busy and a bit over crowded
Aufenthalt von 2 Nächten im März 2024
Antwort von Ana am 4. März 2024
Dear Mr. Rishi, Greetings from NIZUC Resort & Spa!We hope this message finds you well. Thank you for taking the time to share your experience with us.Your valuable comments will be forwarded to the proper areas so that we can improve and offer an unforgettable experience for you in the future.We hope to welcome you to our paradise in the future.Kind regards.

8/10 – Gut

Aymen, London

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Having stayed here before, the service this year had dwindled somewhat. Ana was lovely, as was Jonathan - helpful and willing. However, some real service misses. 1. No upgrade offered on arrival, late-check out had to be requested from three separate people, most VIP amenities not provided - so Expedia gold benefits somewhat pointless. 2. The restaurants made mistakes (serving main course before appetiser) and then came looking for a tip after none was added. 3. Requested breakfast times were very rarely met. 4. Requests had to be repeated (request of iron). 5. Requests were simply often not met - requesting grapefruit juice and brought cranberry juice without any further discussion. These are not 'huge' issues per se, but they are issues that are inconsistent with 5* top hotels and moreover they are issues that did not arise the previous year.
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Ana am 4. März 2024
Dear Mr. Aymen Mahmoud, Greetings from NIZUC Resort & Spa!We hope this message finds you well. Thank you for taking the time to share your experience with us.Your valuable comments will be forwarded to the proper areas so that we can improve and offer an unforgettable experience for you in the future.We hope to welcome you to our paradise in the future.Kind regards.

2/10 – Ungenügend

yitzchok

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Was overall unhappy with stay
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Ana am 4. März 2024
Dear Mr. Yitzchock, Greetings from NIZUC Resort & Spa!We hope this message finds you well. Thank you for taking the time to share your experience with us.Your valuable comments will be forwarded to the proper areas so that we can improve and offer an unforgettable experience for you in the future.We hope to welcome you to our paradise in the future.Kind regards.

10/10 – Hervorragend

Kimberly

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautifully decorated. Housecleaning staff went above and beyond the call of duty. Restaurants and bars on property were amazing.
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Ana am 28. Feb. 2024
Dear Mrs. Kimberly, Greetings from NIZUC Resort & Spa!We hope this message finds you well. We want to thank you in advance for taking the time to share your experience with us.We are delighted to know that your stay in our paradise was exceptional. We hope to welcome you again soon in our paradise, your home away from home.Kind regards

10/10 – Hervorragend

Carolyn

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 7 Nächten im Februar 2024
Antwort von Ana am 23. März 2024
Dear Miss Caroline,Greetings from NIZUC Resort & Spa!We hope this message finds you well. We want to thank you in advance for taking the time to share your experience with us.We are delighted to know that your stay in our paradise was exceptional. We hope to welcome you again soon in our paradise, your home away from home.Kind regards,

10/10 – Hervorragend

mary, troy

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 7 Nächten im Februar 2024
Antwort von Ana am 23. März 2024
Dear Mrs. Mary, Greetings from NIZUC Resort & Spa!We hope this message finds you well. We want to thank you in advance for taking the time to share your experience with us.We are delighted to know that your stay in our paradise was exceptional. We hope to welcome you again soon in our paradise, your home away from home.Kind regards,

10/10 – Hervorragend

Joy, Laguna Beach

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Ana am 23. März 2024
Dear Joy,Greetings from NIZUC Resort & Spa!We hope this message finds you well. We want to thank you in advance for taking the time to share your experience with us.We are delighted to know that your stay in our paradise was exceptional. We hope to welcome you again soon in our paradise, your home away from home.Kind regards,

6/10 – Okay

Michael, Colleyville

Mit dem Partner gereist
Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Ana am 25. Feb. 2024
Dear Mr. Michael, Greetings from NIZUC Resort & Spa!We hope this message finds you well. Thank you for taking the time to share your experience with us.Your valuable comments will be forwarded to the proper areas so that we can improve and offer an unforgettable experience for you in the future.We hope to welcome you to our paradise in the future.Kind regards

10/10 – Hervorragend

Dr Anne

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Loved our 2 nights at this luxury resort. It’s a beautiful facility. The VIP perk was a free hydrotherapy session which was fantastic. The food was the highlight for us. The meals are very expensive but so delicious. We also went snorkeling on-site. They provide all the gear. My suggestion to them is to do a better job at telling guest what’s going on. We didn’t know for example that there was yoga at 8 am, which I would have gone to. Maybe our checkin person forgot to tell us. I’m not sure.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Ana am 24. Feb. 2024
Dear Dr. Anne, Greetings from NIZUC Resort & Spa!We hope this message finds you well. Thank you for taking the time to share your experience with us.Your valuable comments will be forwarded to the proper areas so that we can improve and offer an unforgettable experience for you in the future.We hope to welcome you to our paradise in the future.Kind regards.

6/10 – Okay

Rodrigo

Aufenthalt von 4 Nächten im Februar 2024
Antwort von Ana am 23. März 2024
Estimado Sr. Rodrigo, ¡Saludos desde NIZUC Resort & Spa!Esperamos que este mensaje lo encuentre con bien. De antemano quisiéramos agradecerle en tomarse el tiempo para compartirnos su experiencia.Sus valiosos comentarios los canalizaremos a las áreas correspondientes para nuestra mejora y así en un futuro podamos crearles una experiencia inolvidable.Esperamos volver a tener la oportunidad de tenerlos nuevamente en nuestro paraíso.Quedamos a sus órdenes,

10/10 – Hervorragend

Yasuhiro

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Wonderful. We’ll definitely come back.
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Ana am 23. Feb. 2024
Dear Mrs. Yasuhiro,Greetings from NIZUC Resort & Spa!We hope this message finds you well. We want to thank you in advance for taking the time to share your experience with us.We are delighted to know that your stay in our paradise was exceptional. We hope to welcome you again soon in our paradise, your home away from home.Kind regards,

10/10 – Hervorragend

Dr Anne

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Ana am 23. März 2024
Dear Dr. Anne, Greetings from NIZUC Resort & Spa!We hope this message finds you well. We want to thank you in advance for taking the time to share your experience with us.We are delighted to know that your stay in our paradise was exceptional. We hope to welcome you again soon in our paradise, your home away from home.Kind regards,

10/10 – Hervorragend

Ginger

Aufenthalt von 4 Nächten im Februar 2024
Antwort von Ana am 23. März 2024
Dear Miss Ginger, Greetings from NIZUC Resort & Spa!We hope this message finds you well. We want to thank you in advance for taking the time to share your experience with us.We are delighted to know that your stay in our paradise was exceptional. We hope to welcome you again soon in our paradise, your home away from home.Kind regards,

8/10 – Gut

Michael

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Food not worth the cost Everything else pretty good
Aufenthalt von 5 Nächten im Februar 2024
Antwort von Ana am 21. Feb. 2024
Dear Mr. Michael,Greetings from NIZUC Resort & Spa!We hope this message finds you well. Thank you for taking the time to share your experience with us.Your valuable comments will be forwarded to the proper areas so that we can improve and offer an unforgettable experience for you in the future.We hope to welcome you to our paradise in the future.Kind regards.

10/10 – Hervorragend

Anthony

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The master suit hands down the best suite I've stayed in while visiting Cancun. The staff on the resort are the best. They make sure you want for nothing. This will be my resort anytime I visit Cancun.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Ana am 20. Feb. 2024
Dear Mr. Anthony,Greetings from NIZUC Resort & Spa!We hope this message finds you well. We want to thank you in advance for taking the time to share your experience with us.We are delighted to know that your stay in our paradise was exceptional. We hope to welcome you again soon in our paradise, your home away from home.Kind regards,

10/10 – Hervorragend

Brian

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
A great resort, especially for those travelers that aren’t looking to venture off property. A haven of relaxation. Staff members were warm and welcoming, the facilities were first rate and while it is quite pricey, it’s worth every penny. We already rebooked for next year.
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Ana am 19. Feb. 2024
Dear Mr. Brian,Greetings from NIZUC Resort & Spa!We hope this message finds you well. We want to thank you in advance for taking the time to share your experience with us.We are delighted to know that your stay in our paradise was exceptional. We hope to welcome you again soon in our paradise, your home away from home.Kind regards,