Hôtel près de Castle Keep, New Buffalo, New Buffalo

« For price point, I was extremely disappointed at the lack of basic amenities like daily housekeeping. You can request extra towels or request new sheets (that you have to dress the bed with) but there is absolutely no cleaning service or garbage pickup. There is also no room service after early afternoon/lunch. For this to be considered a resort I felt the property overall LACKED. Go for the casino or entertainment but staying more than one (1) night is not recommended. Other...

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« I like the room we have chosen the only bump was that pool wasn’t open - what wasn’t mentioned on a website. We traveled with 6 year old who was excited about swimming. If we knew about pool situation definitely would chose different hotel. »

« It was overall a good experience! The room was clean and orderly but the only issue my girlfriend and I ran into was some bugs that were in the jacuzzi tub. These bugs were present in the jets as they only appeared after we had started to fill it up. We were only staying for a night so it only slightly disturbed our stay. »

« Pine Lake Resort is our go to hotel. They have the biggest and nicest pool of any hotel we have been to in the area. Unos pizza is excellent and attached to the hotel. Our favorite thing though is the staff. They are all very friendly and extremely helpful. Smit the front desk clerk is a wonderful young man, he goes above and beyond to ensure you enjoy your stay. This young man's amazing disposition is honestly what made us fall in love with this location. As much as we look forward to...

« Beautiful property — lovely grounds and room was a very generous size with couch. Staff were very helpful at check-in and it was only minutes to the National Park and lots of great eating options. »

« Personnel courtois. »

« L'emplacement est le principal atout de l'hôtel selon moi. Les chambres mériteraient un coup de jeunesse. Mais ce qui nous a le plus déçu c'est qu'il était indiqué dans le descriptif la présence d'une blanchisserie (en général 1 ou 2 machines à laver et même chose pour les sèches linges)...et en fait il n'y avait rien. Or nous faisions un road trip et comptions sur cette étape pour faire une lessive. Enfin le petit-déjeuner comptait des avis fabuleux, il était très banal, rien...

« The breakfast was just basic and the rooms were small the tv is also very small. The blue heron across the street is superior and cheaper for a view of the lake and bigger rooms. I wouldn’t go back to this hotel. »

« The room was clean and quiet. Staff was extremely friendly and helpful. We kissed breakfast due to our early departure but the menu sounded good. »

« Will be back »

« Only thing was that I paid for a “water veiw” cabin and it had the view of the parking lot. Otherwise, a nice stay. »

« Pour une nuit seulement, bon emplacement, seul les tapis auraient besoin d'être rafraichis »