Hôtel près de Parc Castle Vale Central Park, Birmingham, Birmingham

« Great staff. Very good rooms Excellent spa treatments »

« Superb building, good service and good food »

« It was a good stay and staff were helpful »

« Rooms are clean and breakfast was tasty. But there was no water kettle in the room, I needed to ask to activate the boiler to get the hot water in bathroom, and breakfast started at 10am and not 8am. Meanwhile, the staff was kindful and all in all we passed a good night. »

« Le seul regret de notre séjour est de n’avoir eu qu’une nuit pour profiter de tant de splendeur. Le service, le spa, la nourriture, tout était absolument remarquable! »

« Very nice host Brenda, lovely room and outdoor area. Easy check in and departure, would definitely stay here again! »

« only one day, service fast but the room was not clean enought for me »

« Clean and tidy room. Great choice of places to eat close by. Only a 15 minute drive from the NEC. On site parking too. »

« Cleanliness »

« Nous avons eu la possibilité d’arriver plus tôt pour poser nos bagages ce que nous avons apprécié ! Tout c’est très bien déroulé avant que décidons d’aller dîner. Quelle déception! À notre arrivée dans le salon, on nous a rétorqué sèchement d’aller nous assoir et qu’ils allaient venir ! Nous avons attendu près d’une heure, personne ne nous calculez, trop préoccupés à servir et discuter avec les habitués ! Nous avons dû insister en nous présentant à nouveau au bar! Près 30 min après, nous avons...

« Facile à trouver . Une équipe disponible et rapidité pour le Check in . Pas de Clim mais un petit ventilateur dans la chambre a fait l affaire . Hôtel propre et calme . »

« Nice hotel, with very pleasant staff. I had dinner in the evening and it was. good, simple and well prepared The hotel is showing abit of wear and tear. However, late November in the country side, when it is dark and wet, is never a good time to be at ones best. Good stay and good value for money. »

« Oui, la chambre était impeccable. »

« Clean, food,bar,lobby and service was perfect. Excellent location in the middle of the city center. Everything was perfect. Staff was very useful and help you with everything you want inside and outside of the hotel. Good price. »

« The room was freshly renovated. The beds were huge. I unfortunately had a sick relative in the hospital nearby. This was a very convenient location to stay. The staff doing late check in were great and they were and have been super compassionate and helpful during and after my stay. I would highly recommend for location and customer service. I would in particular mention the manager Paoula who was outstanding in the level of customer service she delivered when I had a difficult query. »

« Even if the city center is in a bit of road, I recommend it ! clean place, and the people who work here are very nice ! »

« Top, dans un pub historique de Birmingham. Tout ce qu'il faut et surtout très propre. »