2/10
I have always had great experiences renting. this is my very first negative review. I am sorry i had to do this but others should be aware.The owner never communicated with me and never sent me the code to enter the property. I had to call VRBO/ Vacasa to complain. They were able to send me the code. When i got to the property it was clear that there was no effort made for my arrival. A few inches of snow had piled up in front of the entrance. There was also a very musty smell that hit me a few seconds after I entered the unit. But far worse, the thermostat had been set BELOW 60!! the place was freezing cold and this was not a well insulated unit. It took a few hours for the heat to make things bearable. The cold probably took my mind off musty smell.My complaints about this were met with only a sorry and we are looking into this. That was 2 weeks ago, with nothing more being said. I would never stay at this place again even if they offered me a free stay!
Arthur E.
Aufenthalt von 1 Nacht im Januar 2025