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Avis sur Mardi Gras Casino & Resort

4 out of 5
Mardi Gras Casino & Resort
#1 Greyhound Drive, Cross Lanes, WV

Avis

8,0

Très bien

Note des voyageurs de 10 (Excellent), d’après 542 avis sur 1186." "
Note des voyageurs de 8 (Bien), d’après 306 avis sur 1186." "
Note des voyageurs de 6 (Satisfaisant), d’après 165 avis sur 1186." "
Note des voyageurs de 4 (Médiocre), d’après 105 avis sur 1186." "
Note des voyageurs de 2 (Horrible), d’après 68 avis sur 1186." "

8,2/10

Propreté

8,4/10

Personnel et service

7,2/10

Équipements

8,0/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

8/10 Bien

Angela

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very nice hotel
Séjour de 1 nuit en mai 2024

10/10 Excellent

Jacqueline, savannah

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place
Séjour de 1 nuit en mai 2024
Réponse de Victoria le 27 mai 2024
Thanks for the positive feedback, Jacqueline! We hope to see you again soon.

8/10 Bien

Larry, Beavercreek

Voyage en couple
Fun
Séjour de 1 nuit en mai 2024
Réponse de Victoria le 25 mai 2024
Hi Larry, thanks for your review. We're so glad that you enjoyed your visit! We hope to welcome you back soon.

10/10 Excellent

Teresa

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Check in was easy and the clerk was super friendly. Rooms was comfortable and clean.
Séjour de 2 nuits en mai 2024
Réponse de Victoria le 25 mai 2024
Thanks for your positive review, Teresa! We hope you can visit us again soon.

4/10 Médiocre

William

Voyage en couple
Les points faibles : Personnel et service
When I walked in I was greeted with what do you want. Set the tone for my stay. Will not visit again.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Donna

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean and the staff was great.
Séjour de 1 nuit en mai 2024
Réponse de Victoria le 20 mai 2024
Hi Donna, thanks for sharing your feedback! We hope to see you again in the near future.

10/10 Excellent

Tariq

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
🙌
Séjour de 1 nuit en mai 2024
Réponse de Victoria le 16 mai 2024
Hi Tariq, thanks for taking the time to review us. We hope to welcome you back soon!

10/10 Excellent

Kathleen

Voyage en couple
Nice place with lots of food choices nearby. Everyone we encountered was pleasant.
Séjour de 1 nuit en mai 2024
Réponse de Victoria le 16 mai 2024
Hi Kathleen, thanks for sharing your feedback! We hope you can visit us again soon.

10/10 Excellent

Scott

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2024
Réponse de Victoria le 16 mai 2024
Hi Scott, thanks for your rating. Hope to see you again soon!

10/10 Excellent

MICHAEL

Les points forts : Infrastructures et conditions de l’hébergement
Great
Séjour de 4 nuits en mai 2024
Réponse de Victoria le 16 mai 2024
Hi Michael, we appreciate your positive review! Hope to see you again soon.

6/10 Satisfaisant

Kelli S

Les points faibles : Personnel et service
Séjour de 1 nuit en avril 2024
Réponse de Victoria le 16 mai 2024
Hi Kelli, thanks for taking the time to rate us. We hope for the opportunity to better meet your expectations during a future visit.

10/10 Excellent

Mary

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Was a great place for a pit stop on our trip! Clean, quiet, and comfy. We had fun gambling a bit and having a few drinks. Dirty Shirley was so good! Casino staff was super friendly, hotel staff not so much. Still had a good time.
Séjour de 1 nuit en mai 2024

8/10 Bien

Michelle

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Victoria le 11 mai 2024
Hi Michelle, thanks for your rating. We hope to welcome you back in the near future!

10/10 Excellent

Linwood

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Victoria le 11 mai 2024
Hi Linwood, we're thrilled that you had a positive experience! We hope you can visit us again soon.

10/10 Excellent

Brandy

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Quit stop on the way home. Great place and had a great time at the Casino!!:)
Séjour de 1 nuit en mai 2024
Réponse de Victoria le 11 mai 2024
Hi Brandy, we're so glad that you had a positive experience! We hope to see you again in the near future.

10/10 Excellent

Kimberly

Séjour de 2 nuits en avril 2024
Réponse de Victoria le 21 mai 2024
Hi Kimberly, thanks for your rating. We hope you can visit us again soon!

10/10 Excellent

Donna

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I liked being able to have a few cocktails and walk to the room without having to call an Uber or get behind the wheel.
Séjour de 1 nuit en avril 2024
Réponse de Maddy le 1 mai 2024
Thank you for your positive rating, Donna. We are glad you enjoyed the proximity of the hotel. We hope to see you again soon.

8/10 Bien

tom

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Not a lot of dining options on Tuesday. Not many people . Beautiful property. Free breakfast was terrible. No protein or even a waffle maker. . room was great .
Séjour de 1 nuit en avril 2024

8/10 Bien

Noriyuki

Séjour de 1 nuit en mars 2024
Réponse de Victoria le 28 avr. 2024
Hi Noriyuki, thanks for your rating. We hope to see you again soon!

10/10 Excellent

Melissa

Séjour de 1 nuit en avril 2024
Réponse de Victoria le 16 mai 2024
Hi Melissa, we're thrilled that you had a positive experience. We hope to see you again in the near future!

2/10 Horrible

Emily

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
👎
Séjour de 1 nuit en avril 2024
Réponse de Victoria le 28 avr. 2024
Hi Emily, thanks for taking the time to review us. We're sorry that your experience didn't match your expectations.

10/10 Excellent

Sherri, Roaring Spring

Les points forts : Propreté, personnel et service, équipements
Fun place to stay.
Séjour de 1 nuit en avril 2024
Réponse de Maddy le 25 avr. 2024
Thank you for your positive rating, Sherri! We are glad you had fun.

8/10 Bien

David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Victoria le 28 avr. 2024
Hi David, thanks for your rating. Hope to see you again soon!

6/10 Satisfaisant

Bruce

Séjour de 1 nuit en avril 2024
Réponse de Victoria le 11 mai 2024
Hi Bruce, thanks for taking the time to rate us. We hope for the opportunity to better meet your expectations during a future visit.

10/10 Excellent

Stephen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Victoria le 28 avr. 2024
Hi Stephen, we're so glad that you had a positive experience! We hope to see you again in the near future.

8/10 Bien

Vicki

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We liked the safety features, such as having to scan your room card for the elevator and the casino scanning your driver's license. However, we thought the slot machines were very tight. We didn't see anyone hitting on anything, except maybe the tables. Maybe that's why the casino seemed very empty. But no complaints on the hotel itself! Thank you.
Séjour de 1 nuit en avril 2024

10/10 Excellent

Heather

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Victoria le 28 avr. 2024
Hi Heather, thanks for your rating. We hope to welcome you back in the near future!

4/10 Médiocre

Bruce

Séjour de 1 nuit en avril 2024
Réponse de Victoria le 11 mai 2024
Hi Bruce, thanks for taking the time to rate us. We're sorry that your experience didn't match your expectations.

10/10 Excellent

Sherri, Roaring Spring

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice place to dine, go to casino and stay at hotel.
Séjour de 1 nuit en avril 2024
Réponse de Victoria le 13 avr. 2024
Thanks for your kind words, Sherri! We hope to welcome you back soon.

10/10 Excellent

Jacqueline, savannah

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Enjoy staying here for the convenience. Everything under one roof. Room could use a refresh but overall comfy and nice. Breakfast is just ok
Séjour de 1 nuit en avril 2024
Réponse de Victoria le 28 avr. 2024
Hi Jacqueline, thanks for taking the time to share your feedback. Have a great day!

10/10 Excellent

Connie

Voyage en couple
Place was very clean the bed was very comfortable
Séjour de 1 nuit en avril 2024
Réponse de Victoria le 11 avr. 2024
Hi Connie, we're thrilled that you had a positive experience. We hope to see you again soon!

2/10 Horrible

Aisha

Séjour de 2 nuits en avril 2024
Réponse de Victoria le 28 avr. 2024
Hi Aisha, thanks for taking the time to rate us. We're sorry that your experience didn't match your expectations.

10/10 Excellent

James

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Casino attached
Séjour de 1 nuit en avril 2024
Réponse de Victoria le 11 avr. 2024
Hi James, thanks for taking the time to review us. We hope to see you again soon!

4/10 Médiocre

Elaine

Voyage en famille
Room wasn’t ready even at 6 pm!!
Séjour de 1 nuit en avril 2024

10/10 Excellent

Frances

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Like how the casino abd hotel are connected without having to be transported back and forth.
Séjour de 1 nuit en avril 2024
Réponse de Victoria le 11 avr. 2024
Hi Frances, thanks for sharing your feedback. We hope to see you again in the near future!

6/10 Satisfaisant

Don

Voyage en couple
Just ok
Séjour de 1 nuit en avril 2024
Réponse de Victoria le 11 avr. 2024
Hi Don, thanks for taking the time to review us. We hope for the opportunity to better meet your expectations during a future visit.

10/10 Excellent

Senad

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everything is good
Séjour de 1 nuit en mars 2024
Réponse de Victoria le 11 avr. 2024
Hi Senad, thanks for your kind words! We hope to see you again in the near future.

10/10 Excellent

Michelle

Séjour de 1 nuit en avril 2024
Réponse de Victoria le 28 avr. 2024
Hi Michelle, we appreciate your positive rating. Hope to see you again soon!

6/10 Satisfaisant

Victor

Voyage en famille
Les points forts : Propreté et personnel et service
The continental breakfast needs a serious boost. They only provided coffee, water, cereal and toast. No fruit, juices, eggs, meats, or anything closely similar. We checked out and drove to a local restaurant. The property itself is very basic and showing lots of wear but it was clean. The front desk staff were friendly.
Séjour de 1 nuit en mars 2024

8/10 Bien

Laura, Belpre

Voyage en groupe
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Elevator could use a scrubbing.
Séjour de 1 nuit en avril 2024

10/10 Excellent

Donald

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Didn't like the breakfast, need better selection.
Séjour de 1 nuit en avril 2024

6/10 Satisfaisant

Rudolph

Property is connected directly to the casino. The property is of average condition, but clean.
Séjour de 1 nuit en mars 2024

10/10 Excellent

Tamra, Lapeer

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great rate through Expedia & enjoyed the casino
Séjour de 1 nuit en mars 2024

10/10 Excellent

Lena

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This hotel lacks amenities for it being at a casino. However the staff was extremely friendly. The walls are thin as is the ceiling. Being that I travel all the time I know and understand the noise of other customers can’t be held against the hotel. And it is a casino after all. Other then that the place could use some better amenities such as coffee in room or at least lobby for those that might need to leave before breakfast. And in all honesty if you are paying the prices to stay at a casino to get people to come back it would be smart to off free play or something to guests. Just a thought. I will say I stay in an airbnb about 3 miles away that’s about 60 less a night and the amenities are much better and it is super quiet. And is less then a 5 minute drive to the casino. So I’m not sure there is a reason for me to stay at the resort.
Séjour de 1 nuit en mars 2024

8/10 Bien

James

Les points forts : Propreté
Séjour de 1 nuit en mars 2024
Réponse de Victoria le 13 avr. 2024
Hi James, thanks for your rating. We hope you can visit us again soon!

8/10 Bien

Melisa

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
M
Séjour de 1 nuit en mars 2024
Réponse de Victoria le 13 avr. 2024
Thanks for your rating, Melisa! We hope to see you again in the near future.

6/10 Satisfaisant

Brian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The pillows and beds are awful.
Séjour de 2 nuits en mars 2024

6/10 Satisfaisant

Douglas

Séjour de 1 nuit en mars 2024
Réponse de Victoria le 28 avr. 2024
Hi Douglas, thanks for taking the time to rate us. We hope for the opportunity to better meet your expectations during a future visit.

6/10 Satisfaisant

Sandra

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Only one person was available at check in. It was time consuming and awkward.
Séjour de 1 nuit en mars 2024
Réponse de Tia le 12 avr. 2024
Hi Sandra,Thank you for your review. We will share your comments about the check in process with the team.

10/10 Excellent

Brian

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
All the staff members are awesome!! Everyone is friendly and will talk with you! Never have o go outside, everything you need is right there. Been coming down for 5 years now and always have a great time
Séjour de 3 nuits en mars 2024
Réponse de Maddy le 26 mars 2024
Thank you for your positive rating, Brian! We are glad you enjoyed the friendly staff and convenience. We hope to welcome you back soon.