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Avis sur Comfort Suites near Birkdale Village- Huntersville

2.5 out of 5
Comfort Suites near Birkdale Village- Huntersville
16905 Caldwell Creek Drive, Huntersville, NC

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 403 avis sur 696." "
Note des voyageurs de 8 (Bien), d’après 211 avis sur 696." "
Note des voyageurs de 6 (Satisfaisant), d’après 40 avis sur 696." "
Note des voyageurs de 4 (Médiocre), d’après 24 avis sur 696." "
Note des voyageurs de 2 (Horrible), d’après 18 avis sur 696." "

9,2/10

Propreté

9,0/10

Personnel et service

8,8/10

Équipements

8,8/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

10/10 Excellent

Brigitte

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Grande chambre propre et bien entretenue
Séjour de 1 nuit en février 2024
Réponse de General Manager le 2 mars 2024
Dear Brigitte,Thank you for staying with us at Comfort Suites near Birkdale Village- Huntersville and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

10/10 Excellent

cynthia

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de General Manager le 1 janv. 2024
Dear Cynthia,Thank you for staying with us at Comfort Suites near Birkdale Village- Huntersville and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

10/10 Excellent

REMI

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Propre , spacieux et neuf
Séjour de 1 nuit en décembre 2022
Réponse de Debra le 16 janv. 2023
Merci! Nous apprécions vos aimables paroles et votre entreprise.Voyagez en toute sécurité !

8/10 Bien

JP, Granby, qc

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bien située
Hôtel vieillissant mais très propre. Belle chambre et lit très confortable.
Réponse de Debra S. le 6 avr. 2017
We very much appreciate and value your feedback and will share it with our team. We appreciate your comments and value your business. We hope you'll have an opportunity to visit with us again soon. Thank you! Debra

10/10 Excellent

Florence

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very quiet rooms. Beautiful rooms- nice decor.
Séjour de 3 nuits en mai 2024

10/10 Excellent

Marsha, Lubbock

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2024

10/10 Excellent

Charlotte

The kindness of the staff! Excellent!
Séjour de 2 nuits en mai 2024

10/10 Excellent

Khrystal

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was a lovely stay. I felt safe at all times and staff was very kind and helpful. It was a very clean property as well. Will definitely book again in the future !
Séjour de 3 nuits en mai 2024

10/10 Excellent

Lisa

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was friendly and room was clean and quiet. Good place to stay on a budget.
Séjour de 2 nuits en mai 2024

8/10 Bien

Mark

Nice place , good location and met our needs.
Séjour de 3 nuits en mai 2024

10/10 Excellent

Kimberly

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
No
Séjour de 1 nuit en mai 2024

10/10 Excellent

Sindy

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property was conveniently located. In the area there were many shops for your essentials, plenty of quick options for get food if needed, and there was easy access to the highway. There was also free parking on property which is a HUGE perk! The front desk attendants were very kind and helpful. No matter the time of day or night I had a pleasant experience with the staff at the hotel. I would absolutely recommend the hotel for anyone needing to stay in the area. I’ll be back again myself.
Séjour de 1 nuit en avril 2024

10/10 Excellent

barbara

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Upal, our check-in agent, was so kind and patient. Courtesy is important to me and have never had an issue at this hotel. comfortable beds, clean bathroom and good service.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Julie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

10/10 Excellent

John

Séjour de 1 nuit en avril 2024

10/10 Excellent

Joseph Andrew Furst,

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pleasant, smiling staff which is more the exception than the rule these days. Spacious rooms. I will stay again even though I traditionally stay w Marriott As a lifetime Platinum Elite Bonvoy member as their local properties are substandard versus this property.
Séjour de 1 nuit en mai 2024

4/10 Médiocre

Mary

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

10/10 Excellent

Alexander

Séjour de 1 nuit en avril 2024

10/10 Excellent

Alexander

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Best expetience
Séjour de 1 nuit en mai 2024
Réponse de Guest Services Team le 3 mai 2024
Hi Alexander, We are happy to hear that you had the best experience at our hotel. Thank you for staying with us and may you choose to stay with us again in the future.

10/10 Excellent

James

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

8/10 Bien

Julia

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room was very clean. Staff was very nice. Breakfast was awesome. Only complaint is the parking at night. Too many people taking up multiple spots making it hard to find a parking space.
Séjour de 4 nuits en avril 2024
Réponse de Guest Services le 3 mai 2024
Hi Julia, Thank you for taking the time to share your feedback with us. We are happy to hear that you had a pleasant stay with us and found our hotel accommodating. We appreciate your kind words and your highlighted thoughts about the guest services team, breakfast and parking. May you give us another chance to host you again at our hotel. We thank you for choosing to stay with us and hope to welcome you back in the future.

10/10 Excellent

Debra L

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Room was huge! So nice after spending a week on a cruise ship.
Séjour de 1 nuit en avril 2024
Réponse de Guest Services Team le 3 mai 2024
Hi Debra, Thank you for taking out your valuable time to share your kind words with us. We are happy to hear that you loved our hotel and found our rooms accommodating. Your feedback is important to us and may you choose us again for your future stay.

10/10 Excellent

David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great location, good restaurants near by and the room was very clean m
Séjour de 1 nuit en avril 2024
Réponse de Guest Services Team le 3 mai 2024
Hi David, Thank you for taking out your valuable time to share a few kind words about our hotel. We are happy to hear that you found our location accommodating to your needs. We thank you for highlighting the room condition in your feedback. Thank you for choosing to stay with us and we hope to welcome you back in the near future.

10/10 Excellent

Jada

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
"I recently stayed at this hotel and was thoroughly impressed. The cleanliness was impeccable, and the staff provided excellent service throughout my stay. The overall atmosphere was welcoming and tidy, with friendly staff always ready to assist. I highly recommend this hotel for anyone looking for a comfortable and pleasant experience." The property has been updated and the rooms are spacious and very clean. The bathroom was clean spacious as well. The beds were very comfortable.
Séjour de 3 nuits en avril 2024

10/10 Excellent

Kim

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This hotel was clean, convenient for shopping and food, and easy check in/out process. Seemed like a very safe area to stay in. Would highly recommend staying here for business or pleasure.
Séjour de 1 nuit en avril 2024
Réponse de Guest Services Team le 3 mai 2024
Hi Kim, Thank you for taking out your valuable time to share your feedback with us. We appreciate your kind words and thank you for highlighting the check in/out process, cleanliness and the accommodations at our location. Your feedback is important to us and may you visit us again in the near future as we hope to welcome you back.

8/10 Bien

Betty

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024

10/10 Excellent

Eve

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
/
Séjour de 3 nuits en avril 2024

10/10 Excellent

Rodney

Voyage en famille
Les points forts : Équipements
Nice place. Great staff.
Séjour de 1 nuit en avril 2024
Réponse de Guest Services Team le 3 mai 2024
Hello Rodney, Thank you for sharing few kind words with us about our hotel and our guest services team. We thank you for staying with us and may you choose us again in the future.

10/10 Excellent

Gary

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
-
Séjour de 1 nuit en avril 2024

10/10 Excellent

barbara

Voyage en famille
Les points forts : Infrastructures et conditions de l’hébergement
Close to Birkdale Village.
Séjour de 1 nuit en avril 2024

10/10 Excellent

Kelsey

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

8/10 Bien

Ashley

Les points forts : Propreté et personnel et service
I’ve started here plenty of times before they switched ownership. It’s a great hotel and the rooms are very spacious with the best pillows. They do offer free breakfast but the only dairy free item is a banana or orange. I brought my own bread and avocados to make avocado toast since there is a good toaster! P.S the plain egg patty and all of their bread has dairy products. I brought my bathing suit to go swimming but the pool was closed and green. They are redoing it, so call before you book to make sure it’s open. The bar downstairs has been closed as well. Waiting on a permit. The nail place across the street does a great job. Would I stay here again? Yes. Just trying to give out some info.
Séjour de 1 nuit en avril 2024
Réponse de Guest Services Team le 25 avr. 2024
Hello Ashley, Thank you for taking the time to share your feedback with us. We are happy to hear that you had a pleasant stay with us and found the hotel and the area accommodating. Rest assured, we will use your comments to improve, with the goal of providing exceptional service to our guests. We thank you for choosing to stay with us and hope to welcome you back in the future.

10/10 Excellent

WOOYOUNG

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean. Laundry facility. Very friendly.
Séjour de 1 nuit en avril 2024
Réponse de Guest Services Team le 25 avr. 2024
Hello Wooyoung, Thank you for taking the time to share your feedback with us. We are happy to hear that you had a pleasant stay with us. Your feedback about our cleanliness, facilities and guest services team is important to us. We thank you for choosing to stay with us and hope to welcome you back in the future.

10/10 Excellent

DAVID

Séjour de 1 nuit en avril 2024

10/10 Excellent

Alexander

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good placw
Séjour de 7 nuits en avril 2024

10/10 Excellent

Glen, Johns Island

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great, clean, efficient, hotel.
Séjour de 1 nuit en avril 2024
Réponse de Comfort Suites Birkdale Village Staff Members le 12 avr. 2024
Hello Glen,Thank you for taking the time to share your feedback with us. We are happy to hear that you had a pleasant stay with us and found the hotel and the area accommodating. We thank you for choosing to stay with us and hope to welcome you back in the future.

10/10 Excellent

Pamela

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Comfort Suites provided the perfect refuge. The rooms are very clean, modern and well appointed. They are now my favorite place and I will stay there again!
Séjour de 3 nuits en avril 2024
Réponse de Comfort Suites Birkdale Village Staff Members le 12 avr. 2024
Hello Pamela, Thank you for taking the time to share your feedback with us. We are happy to hear that you had a pleasant stay with us and found the hotel and the area accommodating. We thank you for choosing to stay with us and hope to welcome you back in the future.

8/10 Bien

Alexander

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Goof staff and quick check in
Séjour de 1 nuit en avril 2024
Réponse de Comfort Suites Birkdale Village Staff Members le 12 avr. 2024
Hello Alexander, Thank you for taking the time to share your feedback with us. We are happy to hear that you had a pleasant stay with us and found the hotel and the area accommodating. We thank you for choosing to stay with us and hope to welcome you back in the future.

10/10 Excellent

Lee, Elk Grove

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I stayed at this hotel before and both times it has been great! The staff are so friendly and helpful, rooms were freshly painted and carpeted, clean, extremely spacious and comfortable. Bed was very comfortable, linens and sheets were pristine and soft! Bathrooms were very clean with new fixtures. Excellent!!
Séjour de 2 nuits en avril 2024
Réponse de Comfort Suites Birkdale Village Staff Members le 12 avr. 2024
Hello Lee,Thank you for taking the time to share your feedback with us. We are happy to hear that you had a pleasant stay with us and found the hotel and the area accommodating. We thank you for choosing to stay with us and hope to welcome you back in the future.

10/10 Excellent

Thomas

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great hotel and a steal of a bargain!!! Akas was so helpful at check in and beyond. Must stay for travelers. The morning breakfast will save you on unnecessary off site breakfast costs as well.
Séjour de 1 nuit en avril 2024
Réponse de Guest Services Team le 3 avr. 2024
Hello Thomas,Thank you for taking the time to share your feedback with us. We are happy to hear that you had a pleasant stay with us and found the hotel and the area accommodating. We thank you for choosing to stay with us and hope to welcome you back in the future.

10/10 Excellent

Thomas

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was great and so helpful. Will stay there again
Séjour de 1 nuit en mars 2024
Réponse de Guest Services Team le 3 avr. 2024
Hello Thomas,Thank you for taking the time to share your feedback with us. We are happy to hear that you had a pleasant stay with us. We thank you for choosing to stay with us and hope to welcome you back in the future.

10/10 Excellent

Jennifer

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The Comfort Suites is easily accessible from highway 81. Our room was spacious, clean and comfortable. Fast food options were close by as well as a Mexican restaurant, which we enjoyed. The hotel offered a good breakfast with eggs, sausage, biscuits, gravy, waffles etc…And the price for a night’s stay was reasonable. We would stay again!
Séjour de 1 nuit en mars 2024
Réponse de Guest Services le 1 avr. 2024
Hello Jennifer,Thank you for taking the time to share your feedback with us. We are happy to hear that you had a pleasant stay with us and found the hotel and the area accomodating. We thank you for choosing to stay with us and hope to welcome you back in the future.

10/10 Excellent

Lisa

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property was convenient and safe.
Séjour de 1 nuit en mars 2024
Réponse de Guest Services le 1 avr. 2024
Dear Guest,Thank you for taking the time to share your feedback with us. We are pleased to hear that you had a great experience. Your input helps us enhance the overall guest experience. We thank you for choosing to stay with us and hope to welcome you back in the future.

8/10 Bien

Muriel

Séjour de 1 nuit en mars 2024

8/10 Bien

Marcos

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very good
Séjour de 1 nuit en mars 2024
Réponse de Guest Services le 1 avr. 2024
Dear Guest,Thank you for taking the time to share your feedback with us. We are pleased to hear that you had a great experience. Your input helps us enhance the overall guest experience. We thank you for choosing to stay with us and hope to welcome you back in the future.

10/10 Excellent

John

Séjour de 1 nuit en mars 2024
Réponse de Guest Services Team le 25 avr. 2024
Hi John, Thank you for taking the time to share your feedback with us. We are happy to hear that you had a pleasant stay with us. We thank you for choosing to stay with us and hope to welcome you back in the future.

10/10 Excellent

Deborah A

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean! Great staff!
Séjour de 1 nuit en mars 2024
Réponse de Guest Services le 1 avr. 2024
Hi Deborah,Thank you for taking the time to share your feedback with us. We appreciate your feedback about our cleanliness and our guest services team. Your input helps us enhance the overall guest experience. We thank you for choosing to stay with us and hope to welcome you back in the future.

8/10 Bien

Barbara

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Very close to busy street and shopping/restaurants
Séjour de 1 nuit en mars 2024
Réponse de Guest Services le 1 avr. 2024
Hi Barbara,Thank you for taking the time to share your feedback with us. We are happy to hear that you had a pleasant stay with us and found us, the shopping center, and the restaurants accommodating during your stay. We thank you for choosing to stay with us and hope to welcome you back in the future.

10/10 Excellent

Cathy

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This property was so clean & updated. Enjoyed our stay.
Séjour de 1 nuit en mars 2024
Réponse de Guest Services le 1 avr. 2024
Hi Cathy,Thank you for taking the time to share your feedback with us. Your feedback about our cleanliness and updated rooms is appreciated. We are happy to hear that you enjoyed your stay. We thank you for choosing to stay with us and hope to welcome you back in the future.

10/10 Excellent

Lee, Elk Grove

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Room was clean and it looks like the furniture has been updated recently? Great amount of space and amenities. Loved the clean, comfortable bed. sheets and linen clean, and comfortable. Only thing was elevators and sliding front doors need updating. Other than that, everyone was so friendly and amenable. Would definitely come back!
Séjour de 6 nuits en mars 2024
Réponse de Comfort Suites Birkdale Village Staff Members le 12 avr. 2024
Hello Lee, Thank you for taking the time to share your feedback with us. We are happy to hear that you had a pleasant stay with us and found the hotel and the area accommodating. We thank you for choosing to stay with us and hope to welcome you back in the future. The damage that you mentioned in our elevators are planned to be fixed in near future.