Bureau, espace de travail pour ordinateur portable

Avis sur Comfort Suites Northlake

2.5 out of 5
Comfort Suites Northlake
7315 Smith Corners Blvd, Charlotte, NC

Avis

8,0

Très bien

Note des voyageurs de 10 (Excellent), d’après 433 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 303 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 114 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 75 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 75 avis sur 1000." "

8,0/10

Propreté

8,4/10

Personnel et service

8,0/10

Équipements

8,0/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

10/10 Excellent

Pierre

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en octobre 2023
Réponse de Front Desk le 16 oct. 2023
Thanks for the great review and we look forward to seeing you again next time.

8/10 Bien

Carmelina

Voyage en famille
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Family drive from mtl to fll.
Hotel is a bit hidden, the outside is nice and bright well maintained we areived past 9pm. Seems like they updated a few things, room was nice and big we had 2 double beds and a canape sofa desk area wich was perfect. No carpet BIG positive. Washroom was not well maintained, cracks in the wall, ceiling fan hanging long hairs in tub and floors that was thw worst part. Beds were very comfy.
Séjour de 1 nuit en juillet 2023
Réponse de Front Desk le 12 août 2023
We are sorry you were not pleased with your stay. We have undergone some upgrades and repairs we hope your next stay with us will be a better experience. Thanks for bringing those repairs to our attention.

8/10 Bien

Fabrice

Voyage d’affaires
Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 2 nuits en octobre 2019
Réponse de General Manager le 21 oct. 2019
Thank you for taking the time to leave us a review! We appreciate it.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Trés confortable
Belle chambre. Matelas et linge de lit très confortables.
Merci!

10/10 Excellent

Fabrice, La Rochelle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
I spent 2 weeks in the Hotel and found the service was very good. Area is quiet and Northlake Mall is just nearby...

10/10 Excellent

Steve

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Attended the NASCAR race and our stay was perfect. Would recommend for future stays.
Séjour de 1 nuit en mai 2024
Réponse de Front Desk le 28 mai 2024
Thanks for choosing to stay at Comfort Suites Northlake! Glad to we were able to meet all your needs, hope to see you again.

6/10 Satisfaisant

BARBARA

Voyage en famille
Les points forts : Personnel et service et équipements
property ok bathroom tub stopped up remote control broken to the tv.
Séjour de 1 nuit en mai 2024
Réponse de Front Desk le 28 mai 2024
Thanks Barbara for staying with us at Comfort Suites Northlake. We are disappointed that we didn't meet your expectations. We hope that you have a better stay next time.

10/10 Excellent

Josue

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Good
Séjour de 1 nuit en mai 2024
Réponse de Front Desk le 28 mai 2024
We at Comfort Suites Northlake are happy you enjoyed your stay with us. We are looking forward to seeing you again.

8/10 Bien

Marlen

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Las cortinas entra demasiada luz
Séjour de 1 nuit en mai 2024
Réponse de Front Desk le 28 mai 2024
We are sorry that your stay was not to your standards here at Comfort Suites Northlake. Thank you for staying with us. We will strive to make your next stay better.

8/10 Bien

Nick

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Front Desk le 28 mai 2024
We are glad you chose to stay with us at Comfort Suites Northlake. We hope you come back and visit us again.

2/10 Horrible

Oliver

Les points faibles : Propreté et personnel et service
Séjour de 1 nuit en mai 2024
Réponse de Front Desk le 20 mai 2024
Thanks Oliver for staying with us at Comfort Suites Northlake. We are disappointed that we didn't meet your expectations. We hope that you have a better stay next time.

10/10 Excellent

Jenny

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excelente ✨ el personal, sus servicios y las habitaciones muy limpias y cómodas !!
Séjour de 2 nuits en mai 2024
Réponse de Front Desk le 16 mai 2024
Glad you had a comfortable stay with us Comfort Suites Northlake. We hope to see you again soon.

10/10 Excellent

Nkauhnu

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was a great stay and I loved the location the of the hotel! If I ever go back to Charlotte, I would stay stay here again.
Séjour de 1 nuit en mai 2024
Réponse de front desk le 11 mai 2024
Thanks for choosing to stay at Comfort Suites Northlake! Glad to we were able to meet all your needs, hope to see you again.

10/10 Excellent

Angela

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de FRONT DESK le 9 mai 2024
We hope that you will be choosing to come back and stay with us at Comfort Suites Northlake. We enjoyed having you stay with us.

6/10 Satisfaisant

Valeria

Séjour de 2 nuits en avril 2024

6/10 Satisfaisant

Allie

Les points faibles : Personnel et service
Séjour de 2 nuits en mai 2024
Réponse de FRONT DESK le 9 mai 2024
We are glad you chose to stay with us at Comfort Suites Northlake. We hope you come back and visit us again.

10/10 Excellent

Angela

Les points forts : Propreté et équipements
Hotel very clean and staff helpful 👌
Séjour de 3 nuits en avril 2024
Réponse de front desk le 4 mai 2024
THANKS FOR THE REVIEW ANGELA WE ARE PLEASED YOU ENJOYED YOUR STAY AT COMFORT SUITES NORTHLAKE. WE LOOK FORWARD TO SEEING YOU AGAIN.

10/10 Excellent

Izor

Voyage en famille
Les points forts : Propreté
Beds matress needs to be change, both beds matress were lump, pillows were all bad too.. room was clean!
Séjour de 1 nuit en mai 2024
Réponse de front desk le 4 mai 2024
Thanks for choosing to stay with us at Comfort Suites Northlake. We hope that you will come back and stay with us again.

8/10 Bien

Paulette, Beech island

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good location, around several restaurants. Safe area. Nice staff.
Réponse de Front Desk le 2 mai 2024
It was a pleasure having you visit with us at Comfort Suites Northlakes. We hope to have you back with us real soon.

10/10 Excellent

LISA

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The area was great , everything was grea
Séjour de 1 nuit en avril 2024
Réponse de Front Desk le 29 avr. 2024
Thanks Lisa glad you enjoyed us at Comfort Suites Northlake we hope that you visit with us soon at Comfort Suites Northlake.

8/10 Bien

Gregory

Les points forts : Personnel et service
Séjour de 1 nuit en avril 2024
Réponse de Front Desk le 29 avr. 2024
Thanks for choosing to stay with us at Comfort Suites Northlake. We hope we can make your next visit with us better.

10/10 Excellent

Shanna

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Property itself is very nice. Our U-Haul was stolen from the parking lot so if you’re hailing please be sure to get a hitch lock or something!
Séjour de 2 nuits en avril 2024
Réponse de FRONT DESK le 27 avr. 2024
Thanks for choosing to stay with us at Comfort Suites Northlake. We are sorry that happened too you glad you got it back. Hope to see you again.

8/10 Bien

Michael C

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Yes
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 25 avr. 2024
Thank you Michael We were so happy to host you during your stay with us .

10/10 Excellent

joseph

Séjour de 1 nuit en avril 2024
Réponse de front desk le 15 mai 2024
Thanks for choosing to stay with us here at Comfort Suites Northlake. Hope to see you again soon.

10/10 Excellent

Tammy

Voyage en couple
Les points forts : Équipements
Front desk very nice. Room clean and comfortable
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 24 avr. 2024
Thank you Tammy For allowing Comfort Suites Charlotte Northlake for hosting you during your visit to Charlotte.

2/10 Horrible

Damion

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property didn’t have the room I was looking for. The room looks nothing like the pictures. I never stayed in my room and I’m going through hoops trying to get my refund
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 24 avr. 2024
We are so sorry that you did not like the room . We have made several attempts to reach you in regards to this matter. Please reach out to the hotel to get more details

8/10 Bien

LAWRENCE

Voyage en famille
Les points forts : Propreté et équipements
Quiet Clean Hotel
Séjour de 1 nuit en avril 2024
Réponse de FRONT DESK le 22 avr. 2024
Thanks for choosing to stay with us at Comfort Suites Northlake we hope you come back to stay with us again.

10/10 Excellent

PAMELA

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place good dood places great service
Séjour de 1 nuit en avril 2024
Réponse de FRONT DESK le 20 avr. 2024
Thanks for choosing to stay with us here at Comfort Suites Northlake Charlotte. We hope to see you again soon.

6/10 Satisfaisant

Valeria

Séjour de 2 nuits en mars 2024
Réponse de FRONT DESK le 22 avr. 2024
Thanks for staying with us at Comfort Suites Northlake. We hope to see you again.

10/10 Excellent

Milagro

Séjour de 1 nuit en avril 2024
Réponse de FRONT DESK le 9 mai 2024
We are pleased you enjoyed your stay at Comfort Suites Northlake. See you soon.

10/10 Excellent

Carlos

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Enjoyed my stay
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 16 avr. 2024
Thank you CarlosFor allowing Comfort Suites Charlotte Northlake to host you during your visit here in Charlotte . We hope to host you again

8/10 Bien

Fabian

Séjour de 1 nuit en avril 2024
Réponse de General Manager le 15 avr. 2024
Thank you Fabian For allowing the Comfort Suites Charlotte Northlake to host you during your visit to Charlotte. Your review helps us improve our guest experience.

10/10 Excellent

Guadalupe

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 11 avr. 2024
Hi GuadalupeThank you for allowing the Comfort Suites Charlotte Northlake to host you during your visit to Charlotte . Your review really gives us a boost.

8/10 Bien

William

Voyage en groupe
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Good
Séjour de 2 nuits en avril 2024
Réponse de front desk le 8 avr. 2024
Thanks for staying with us at Comfort Suites Northlake. we enjoyed you and hope you come back to visit us again.

8/10 Bien

Felicia

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice property
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 7 avr. 2024
Thank you FeliciaFor staying with us here at the Comfort Suites Charlotte Northlake it was a pleasure to host you . Hope to see you on your next visit to Charlotte

10/10 Excellent

Brandy

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
All the staff iencountered, including the cleaning staff were very nice and accommodating. Friendly and professional.
Séjour de 3 nuits en avril 2024
Réponse de General Manager le 7 avr. 2024
Hi Brandy We are so happy that you chose to stay with us here at the Comfort Suites Charlotte Northlake.

2/10 Horrible

james

Séjour de 1 nuit en avril 2024
Réponse de General Manager le 28 avr. 2024
Hello James please reach out to the hotel directly so that we can see where we failed you during your stay we value you as a guest.

10/10 Excellent

faradina

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very convenient and I love that it isn't carpet
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 7 avr. 2024
Hello FaradinaThank you for staying with us here at the Comfort Suites Charlotte Northlake. your review makes us so Happy

10/10 Excellent

Adreanna

Séjour de 2 nuits en mars 2024
Réponse de General Manager le 26 avr. 2024
Thank you Adreanna For allowing the Comfort Suites Charlotte Northlake to host you during your visit to Charlotte. We will be so pleased to see you again .

8/10 Bien

Amoree

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Nice suites for a family. The sofa bed was a bit uncomfortable but other than that it was nice.
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 5 avr. 2024
Hi AmoreeThank you for Choosing the Comfort Suites Charlotte Northlake to host you during your visit to Charlotte . I am so sorry the sleeper sofa was uncomfortable we will look into trying to get that improved for your next visit.

10/10 Excellent

Fernando

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
nice hotel to stay
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 5 avr. 2024
Thank you Fernando for allowing The Comfort Suites Charlotte Northlake to host you during your visit to Charlotte . Your kind review helps us improve with each visit.

10/10 Excellent

Timothy

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 3 avr. 2024
Timothy Its was a pleasure to Host you during your visit here at the Comfort Suites Charlotte Northlake We hope to see you again on your next visit.

10/10 Excellent

Terrence

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 3 avr. 2024
Terrence We are so happy that you enjoyed your stay with us here at the Comfort Suites Charlotte Northlake .

2/10 Horrible

Courtney

Voyage en couple
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I didn’t like how the ice machine look nasty needs be clean inside and outside it was horrible. Was not happy about because I need some ice to keep drinks cold
Séjour de 3 nuits en mars 2024
Réponse de General Manager le 1 avr. 2024
Hello CourtneyWe are so sorry that the ice machines did not look standard but I can assure you that they have just been serviced and cleaned . I am so sorry that our hotel is not a good fit for you . I will use your review as a learning tool for our team .

10/10 Excellent

Jon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 2 avr. 2024
Thank you Jon Your review helps us grow .

10/10 Excellent

dana

Voyage d’affaires, Voyage en couple
Jrhfhchhdjjddjr
Séjour de 2 nuits en mars 2024
Réponse de FRONT DESK le 31 mars 2024
Thanks for choosing to stay at Comfort Suites Northlake. We hope that you choose to stay with us again.

6/10 Satisfaisant

Ashleigh

Voyage d’affaires
Les points forts : Personnel et service et équipements
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Walked into my room and immediately saw two dead bugs , as well as trash in the hallways . Other than that staff was super friendly . Hotel just needs to be updated
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 27 mars 2024
AshlieghWe are so sorry that the hotel was not in a satisfying condition upon your arrival and during your stay. This is not our normal practice. I have spoke with my team and made corrective actions going forward. I ask that you please give the hotel another chance to make it right. We are always at the desk and at your service so when an issue is reported we take care of it right way.

10/10 Excellent

PAMELA

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice area for shoppung staff was veey friendly and breakfast was great.
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 25 mars 2024
Thank you Pamela for staying with us at the Comfort Suites Charlotte Northlake. Your review helps us continue to improve on our guest experience. Please allow us to Host you again on your next visit .

8/10 Bien

Nicolette

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mars 2024
Réponse de General Manager le 25 mars 2024
Thank you Nicolette for allowing Comfort Suites Charlotte Northlake to host you during your visit. WE are thrilled for this review can't wait to host you again.

8/10 Bien

Lucas

Séjour de 1 nuit en mars 2024
Réponse de front desk le 12 avr. 2024
Thanks for staying with us at Comfort Suites Northlake. We hope to see you again.