Standardzimmer, 2 Queen-Betten (Interior Corridor 2nd Floor)

Bewertungen von Comfort Inn Chatham

2.5 out of 5
Comfort Inn Chatham
1100 Richmond St, Chatham-Kent, ON

Bewertungen

8.6

Hervorragend

316 von insgesamt 652 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
254 von insgesamt 652 Gästebewertungen haben eine Bewertung von 8 - Gut" "
50 von insgesamt 652 Gästebewertungen haben eine Bewertung von 6 - Okay" "
25 von insgesamt 652 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
7 von insgesamt 652 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9.0/10

Sauberkeit

9.2/10

Personal & Service

8.4/10

Ausstattung

8.4/10

Zustand der Unterkunft

8.4/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice hotel, clean and great staff
Pleasant check in and front staff was very friendly. Good breakfast and comfortable beds.
Aufenthalt von 1 Nacht im Dezember 2017
Antwort von Sheila B am 17. Jan. 2018
Thank you very much. We're glad that you enjoyed your stay. Sincerely, Sheila Bateman - General Manager

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Antwort von Sheila am 28. Sept. 2013
Thank you - we appreciate your business & hope that you will choose to stay with us again. Sincerely, Sheila Bateman General Manager

10/10 – Hervorragend

Gail

Mit einer Gruppe gereist
Gut: Personal & Service und Zustand der Unterkunft
Good coffee in lobby Breakfast served before start time. Great for an early start
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Sheila B am 13. Mai 2024
Thank you Gail for taking a moment to write a note about your stay. We are glad that everything was fine for you; yes, we open our breakfast a little earlier right now for our Birdwatching guests. They are up & out really early.Thank you for staying - we look forward to welcoming you again.Sincerely,Sheila Bateman - General Manager

2/10 – Ungenügend

Bobbi-Lyn

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Sheila B am 13. Mai 2024
Dear Bobbi-Lyn It appears that you are unhappy with a stay here in February? There are no messages & no indication of what went wrong. We can't help you, sorry. Please do speak with the Guest Agents or the Manager during your stay. Writing a review from a stay many weeks ago helps no one.Sincerely,Sheila Bateman - General Manager

10/10 – Hervorragend

Robert

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Sheila B am 9. Mai 2024
Thank you!We apprecaite your decision to stay with us.Sincerely,Sheila Bateman - General Manager

8/10 – Gut

Helen

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Convenient from highway.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Sheila B am 9. Mai 2024
Thank you for staying with us. We look forward to welcoming you again.Sincerely,Sheila Bateman - General Manager

10/10 – Hervorragend

Tanya

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I have no complaints!!
Aufenthalt von 2 Nächten im April 2024
Antwort von Sheila B am 9. Mai 2024
Thank you Tanya!We are glad that you chose to stay with us & that everything was to your satisfaction.Sincerely,Sheila Bateman - General Manager

8/10 – Gut

John

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Drive entrance was terrible. Poor access from street
Aufenthalt von 1 Nacht im April 2024
Antwort von Sheila B am 17. Apr. 2024
Please accept our apologies John but the driveway access is not in our control. Our property is too close to the intersection for our own access. We do share with Arby's & the Maples Retirement Residence. Our guests are very welcome to use those.Thank you for staying I hope that the rest of your stay was to your satisfaction.Sincerely,Sheila Bateman - General Manager

10/10 – Hervorragend

Anne

Aufenthalt von 1 Nacht im April 2024
Antwort von Sheila am 1. Mai 2024
Thank you Anne We are glad that you enjoyed your stay. Thank you for the 5 out of 5!We look forward to welcoming you again.SincerelySheila Bateman - General Manager

10/10 – Hervorragend

Vince

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im März 2024
Antwort von Sheila B am 17. Apr. 2024
Thank you for staying! We appreciate your FIVE out of FIVE!Sincerely,Sheila Bateman - General Manager

8/10 – Gut

Marvin

Gut: Sauberkeit und Personal & Service
Good breakfast
Aufenthalt von 1 Nacht im März 2024
Antwort von Sheila B am 17. Apr. 2024
Thank you - we appreciate your comment about the Breakfast. It is a good one!We look forward to welcoming you again.Sincerely,Sheila Bateman - General Manager

10/10 – Hervorragend

Vaughn

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Rolled right up to our door to park.
Aufenthalt von 1 Nacht im März 2024
Antwort von Sheila B am 17. Apr. 2024
Thank you Vaughn. We can easily overpack for every trip. Those rooms make access very easy.We look forward to welcoming you againSincerely,Sheila Bateman - General Manager

8/10 – Gut

Candace

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Easy access to the 401, no complaints about the hotel.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Sheila B am 17. Apr. 2024
Thank you!Sheila BatemanGeneral Manager

6/10 – Okay

carla

Aufenthalt von 1 Nacht im März 2024
Antwort von Sheila B am 6. März 2024
Thank you for staying, Carla. We hope that everything was to your satisfaction.Regards,Sheila Bateman - General Manager

10/10 – Hervorragend

Chelsey

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Was clean, quiet , welcoming
Aufenthalt von 1 Nacht im März 2024
Antwort von Sheila B am 4. März 2024
Thank you Chelsey for staying with us. We are glad that everything was satisfactory for you.We look forward to welcoming you again.Sincerely,Sheila Bateman - General Manager

10/10 – Hervorragend

Heather

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Super friendly and helpful staff.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Sheila B am 24. Feb. 2024
Thank you Heather We are glad that you enjoyed your stay. And we appreciate your compliments to our staff!We look forward to welcoming you again.Sincerely,Sheila Bateman - General Manager

10/10 – Hervorragend

Mickle

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean, well appointed, front desk staff super. By booking with expedia no points available
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Sheila B am 14. Feb. 2024
Thank you Mickle! We appreciate your compliments. You are correct. If the reservation is done through 3rd parties, then the reward points will not be granted by the hotel.We look forward to welcoming you again.SIncerely,Sheila Bateman - General Manager

10/10 – Hervorragend

Maxine

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Sheila B am 17. Apr. 2024
Thank you!

10/10 – Hervorragend

Chris

Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Sheila am 18. Jan. 2024
Thank you Chris!We are glad that you enjoyed your stay. Please join us again.SIncerely,Sheila Bateman - General Manager

10/10 – Hervorragend

Shane

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Sheila am 18. Jan. 2024
Thank you ShaneWe are glad that you enjoyed your stay & we look forward to welcoming you again.SincerelySheila BatemanGeneral Manager

6/10 – Okay

Ignatius

Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Sheila B am 29. Dez. 2023
Thank you for taking moment to write after your stay. It appears that you were disappointed as your scores to us are lower than our average. We are sorry for that. If there's something that you wish us to know, then I hope that you made mention during your stay.Thank you for your business. We hope that we have the opportunity to welcome you again.Sincerely,Sheila Bateman - General Manager

8/10 – Gut

Marlene

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Sheila B am 29. Dez. 2023
Thankyou Marlene!We are glad that you enjoyed your stay. Wishing you Happy Holidays & the best of the New Year!Sincerely,Sheila Bateman - General Manager

10/10 – Hervorragend

JACQUELINE

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Short and sweet
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Sheila B am 27. Dez. 2023
Thank you for staying JacquelineWishing you the best of the season - Happy Holidays!Regards,Sheila Bateman - General Manager

10/10 – Hervorragend

Jo

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Cleanliness and great staff!
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Sheila B am 27. Dez. 2023
Thank you for your compliments! Truly appreciated!We look forward to welcoming you again,Wishing you a Happy Holiday & the best of the Season!Regards,Sheila Bateman - General Manager

10/10 – Hervorragend

Charles

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Sheila B am 27. Dez. 2023
Thank you! We are glad that you enjoyed your stay.Wishing you the bes tof season - Happy holidays!Regards,Sheila Bateman - General Manager

10/10 – Hervorragend

Carole

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
All perfect 👍☀️
Aufenthalt von 1 Nacht im November 2023
Antwort von Sheila B am 29. Nov. 2023
Thank you!We look forward to welcoming you again.Sincerely,Sheila Bateman - General Manager

10/10 – Hervorragend

Robert

Aufenthalt von 1 Nacht im November 2023
Antwort von Sheila B am 27. Dez. 2023
Thank you - we are glad that you enjoyed your visit.Wishing you Happy Holidays & the best of the Season!Regards,Sheila Bateman - General Manager

10/10 – Hervorragend

Paula

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff working the breakfast area were absolutely wonderful. They kept everything fresh, clean and were right there to assist with a great good morning smile.
Aufenthalt von 1 Nacht im November 2023
Antwort von Sheila B am 28. Nov. 2023
Thank you for your kind words of our staff, Paula! We are grateful.We look forward to welcoming you again.Sincerely,Sheila Bateman - General Manager

8/10 – Gut

Hannah

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The room was a bit hot. But could control the temperature
Aufenthalt von 1 Nacht im November 2023
Antwort von Sheila B am 13. Nov. 2023
Thank you Hannah We are glad that you enjoyed your stay. We appreciate your business.Regards,Sheila Bateman - General Manager

6/10 – Okay

Jerry

Mit dem Partner gereist
Gut: Personal & Service
First floor double locks necessary on sliding doors opening onto parking lot gave us some apprehension . We were told after that this Inn housed homeless people . Kitchen staff in breakfast area were very nice .
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Sheila B am 30. Okt. 2023
Thank you Jerry for taking a moment to share about your stay. The double locks on the patio doors are a CAA requirement for all hotels. And no, we are not the hotel that housed the homeless. That was a neighbouring faciity that has since closed & reopened as a Retirement Residence.We are glad that you enjoyed your stay with us & we look forward to welcoming you again.SIncerely,Sheila Bateman - General Manager

10/10 – Hervorragend

Michael

Gut: Ausstattung
Good location for us- quiet room with comfortable beds. Our room was clean , but tired. New carpet and a paint freshening would really make a difference. Very good front desk staff and an excellently run breakfast room - very clean and pleasant.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Sheila B am 30. Okt. 2023
Thank you Michael!Great comments, we thank you!We look forward to welcoming you again.SIncerely,Sheila Bateman - General Manager

8/10 – Gut

Geoffrey

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Noisy on one night till after 1.30 Am we had to get upset with them
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Sheila am 25. Okt. 2023
Please accept our apologies. There was a wedding group that was determined to continue their disruption in the hotel. We apologize for their lack of respect.Sincerely,Sheila Bateman - General Manage

10/10 – Hervorragend

Natalie

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Checking in was great. The hotel was quiet. However checking out was a task. My cousin decided to pay half of our stay and because of this I was obligated to return to the front desk and present my credit card AGAIN for verification. I used that card to reserve the room, presented it when I checked in. It should not have been necessary when leaving. The response I got was that she needed to verify the card again. I’ve never had to do that before.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Sheila am 25. Okt. 2023
Tnank you, Natalie for writing a note to us. We do send our apologies. We have to be very careful with credit cards these days. There is so much opportunity for fraud & we only acted with our due diligence. We apologize for the inconvenience.Regards,Sheila Bateman - General Manager

4/10 – Schlecht

Amanda

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Way too many people in the lobby past 12 pm blasting music, hollering and no staff to shut it down. No late check out, our room was downgraded because of a booking mishap. Would stay if I was in a pinch but would plan on another hotel my next visit to Chatham
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Sheila B am 25. Okt. 2023
Dear Amanda Thank you for taking a moment to write a note to us. We are very sorry & extend an apology for those guests who chose to be so disruptive. It is very disrepectful when guests do this. We could have 6 people on our Front Desk - it would not make a difference. This is not a common thing for us to have such noisy nights. We do hope that you might consider trying us again. Hockey Team Seasonal Weekends are coming, so a call to the hotle in advance could assit in avoiding those nights. We do not mind guests asking about that.SIncerely,Sheila Bateman - General Manager

4/10 – Schlecht

shel

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Not worth $200/night, bad smells in room, floor was dirty, bathroom not proper, people smoking all sorts of things outside my room, talking past 12 am midnight, lots of noise early morning, not a lot of options in Chatham - I would stay elsewhere if possible - like a B & B.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Sheila B am 25. Okt. 2023
Dear Shel thank you for taking a moment to write about your stay with us. The building was 100% full, so it is hard to expect a really quiet building, especially on weekends. If you have concerns about housekeeping, then we ask guests to always bring this to our attention while staying with us. We can't help with that after your departure.We are sorry that we disappointed you.Respectfully,Sheila Bateman - General Manager

6/10 – Okay

brian

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Was ok but for 209.00 come.on.
Aufenthalt von 1 Nacht im September 2023
Antwort von Sheila am 19. Okt. 2023
Thank you Brian for taking a moment with your comments for us. We can't tell what room type or when you stayed to help you out. But we can always assist you at the Front Desk of the hotel to find the best rate for you. There are many details that we can provide that might be suitable to your travel plans. Please touch base with us next time.Thank you for staying.SincerelySheila Bateman - General Manager

10/10 – Hervorragend

Diane

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything was wonderful right down to the wonderful breakfast
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Sheila am 19. Okt. 2023
Thank you Diane! We are glad that you enjoyed your stay. We look forward to welcoming you again.Sincerely,Sheila Bateman - General Manager

10/10 – Hervorragend

John

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Place was fine.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Sheila am 19. Okt. 2023
Thank you John!Regards,Sheila Bateman - General Manager

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Overall pleasant, predictable stay. Quiet, clean, pleasant staff. Mattress a bit soft. Breakfast buffet covers the basics nicely but…. Plastic cutlery & cups - paper plates & bowls at the buffet as well as plastic & paper cups in the room is not acceptable.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Sheila am 19. Okt. 2023
Thank you for your note. Our plates & bowls are compostable. Our cutlery is as well, when we can get it. Supp;ies are difficult. The plastic cups are concerning; we haven't found a suitable & strong enough cup for those yet. We are glad that the ret of your stay was acceptable.Your observations are appreciated.Regards,Sheila Bateman - General Manager

10/10 – Hervorragend

Matthew

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice hotel
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Sheila am 19. Okt. 2023
Thank you Matthew!We appreciate your businessRegards,Sheila Bateman - General Manager

10/10 – Hervorragend

Chantal

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Friendly staff and breakfast was delicious!
Aufenthalt von 1 Nacht im September 2023
Antwort von Sheila am 19. Okt. 2023
Thank you Chantal!We are glad that you enjoyed your stayAnd we look forward to welcoming you againSincerelySheila Bateman - General Manager

6/10 – Okay

Richard

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Conveniently located close to the 401, reasonably quiet area with convenient traveller needs (coffee/breakfast/gas). To be fair, I had unique needs requiring early check in and I was accommodated but the lack of toilet paper was odd. No, I didn't complain as there was facial tissue nearby. Room was clean but exceptionally humid even with a/c running. If you're looking for a place to simply crash for the night, the staff are helpful, sheets and room are clean, and bed is comfortable. An acceptable "stop and go" location close to major thoroughfares. I did find the price a bit high at $225 but they do offer a breakfast which many seemed to be enjoying. Wouldnt be my first choice but acceptable in a pinch.
Aufenthalt von 1 Nacht im September 2023
Antwort von Sheila am 3. Okt. 2023
Thank you for taking a moment to write about your stay with us, Richard. We are sorry that we didn't do better for you but perhaps its more about what you prefer, rather than what we offer with our brand. Thank you for staying & we do look forward to welcoming you again, if your travels bring you to Chatham.Sincerely,Sheila Bateman -General Manager

8/10 – Gut

Harmanraj

Gut: Personal & Service und Zustand der Unterkunft
Good
Aufenthalt von 6 Nächten im September 2023
Antwort von Sheila am 3. Okt. 2023
Thank you!

8/10 – Gut

Kimberly

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Clean and pretty comfortable :) Nice staff !
Aufenthalt von 1 Nacht im September 2023
Antwort von Sheila am 3. Okt. 2023
Thank you. We appreciate your compliments!Sincerely,Sheila Bateman - General Manager

8/10 – Gut

Greg

Mit der Familie gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Good place for a family stay.
The location is good. Plenty of staff and were all very friendly and helpful. Breakfast was good and convenient with many choices.
Aufenthalt von 6 Nächten im September 2023
Antwort von Marie am 29. Sept. 2023
Hi Greg!Thank you so much for taking the time to fill out this survey. We appreciate it very very much.We hope to see you again soon!

8/10 – Gut

Steve

Geschäftlich gereist
Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im September 2023
Antwort von Sheila am 27. Sept. 2023
Thank you for staying Steve. We trust that everything went well with your stay. And we look forward to welcoming you again.Sincerely,Sheila Bateman - General Manager

10/10 – Hervorragend

Christina

Mit Haustieren gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very helpful even changed my room to make it easier for us to come and go
Aufenthalt von 1 Nacht im September 2023
Antwort von Sheila am 27. Sept. 2023
Great words to hear! Thank you Christina, we are glad that everything went well for your stay.We look forward to welcoming you again.Sincerely,Sheila Bateman - General Manager

10/10 – Hervorragend

Daniel

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im September 2023
Antwort von Sheila am 22. Sept. 2023
Thank you! You gave us a FIVE out of FIVE! That's kind of you.We look forward to welcoming you again.Regards,Sheila Bateman - General Manager

8/10 – Gut

Peter

Aufenthalt von 2 Nächten im September 2023
Antwort von Sheila B am 30. Okt. 2023
Thank you for staying with us Peter.It appears that you enjoyed your visit.We look forward to welcoming you again.SIncerely,Sheila Bateman - General Manager

10/10 – Hervorragend

Kelly

Gut: Sauberkeit und Personal & Service
Hotel is okay. Staff is great.
Aufenthalt von 1 Nacht im September 2023
Antwort von Sheila am 10. Sept. 2023
Thank you Kelly! We are glad that you enjoyed your stay. And thank you for your compliments to our staff. They are a great group of people!Regards,Sheila Bateman - General Manager