Extérieur

Avis sur Hotel Zachary Chicago, a Tribute Portfolio Hotel

4 out of 5

Avis

9,6

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 825 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 139 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 21 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 10 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 5 avis sur 1000." "

9,8/10

Propreté

9,6/10

Personnel et service

9,2/10

Équipements

9,8/10

Infrastructures et conditions de l’hébergement

9,4/10

Écoresponsabilité

Avis

10/10 Excellent

Fabio

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful hotel and wonderful Wrigley Field / Cubs artwork and memorabilia.
Séjour de 1 nuit en mai 2024

8/10 Bien

Anna

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great view of Wrigley Stadium. Nice clean aesthetic and great property. Nobody cleaned our room on the second night which was disappointing since we needed more toiletries.
Séjour de 3 nuits en mai 2024

10/10 Excellent

Chris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great
Séjour de 1 nuit en mai 2024
Réponse de Hotel Zachary le 12 mai 2024
On behalf of the entire hotel team, I want to thank you for taking the time to rate us. It means a lot to know our guests enjoyed their time at the hotel. Thank you again for staying with us and we hope to welcome you again soon.

10/10 Excellent

Cory

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great hotel
Séjour de 2 nuits en mai 2024
Réponse de Kevin le 10 mai 2024
Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us. If there's anything else we can do to make your experience even better next time, please don't hesitate to let us know. We look forward to welcoming you back soon!

8/10 Bien

Sally

Voyage en groupe
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The valet parking upon arrival was a big issue. Both times dealing with them they were rude, which wasn’t necessary. Hotel staff were very nice. Hopefully hotel fixes this issue moving forward.
Séjour de 1 nuit en mai 2024
Réponse de Kevin le 10 mai 2024
Dear Sally,We're truly sorry to hear about your experience with our valet parking team. Providing courteous and efficient service is paramount to us, and we apologize for any inconvenience or discomfort caused. Rest assured, we take your feedback seriously and will address this matter promptly to ensure a more pleasant experience for all our guests in the future. We appreciate you bringing this to our attention and hope to have the opportunity to welcome you back for a smoother and more enjoyable stay.

10/10 Excellent

Bhumika

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very friendly staff and beautiful location,
Séjour de 7 nuits en avril 2024
Réponse de Hotel Zachary le 25 avr. 2024
Dear Bhumika, Thank you for taking the time to leave such a kind review. We're happy to hear you like the hotel and our staff, this means a lot to us to hear. Thank you again for staying with us and we hope to see you again soon.

10/10 Excellent

Sheila

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024
Réponse de Hotel Zachary le 25 avr. 2024
Dear Shelia, thank you for taking the time to review us so kindly. Its always a delight to know our guest enjoyed their stay with us. Thank you again for choosing to stay with us and we hope to welcome you back soon.

10/10 Excellent

Amie

Séjour de 1 nuit en avril 2024
Réponse de Hotel Zachary le 12 mai 2024
Thank you so much for taking the time to rate us so kindly. It means a lot to know if our guests enjoyed their stay with us. Thank you again for staying with us and we hope to welcome you again soon.

10/10 Excellent

Brian, Colchester

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
What an amazing experience to stay at the Hotel Zachary! The service was AMAZING, the rooms beautiful and comfortable, and to be across from Wrigley just an amazing experience! We will be back for sure!
Séjour de 2 nuits en avril 2024
Réponse de Kevin le 22 avr. 2024
Dear Brian,We're thrilled to hear that you had such a fantastic experience at Hotel Zachary! Providing exceptional service and creating memorable stays is what we strive for. It's wonderful to know that you found the rooms comfortable and enjoyed the proximity to Wrigley Field. We can't wait to welcome you back for another incredible stay!

10/10 Excellent

Andy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024
Réponse de Hotel Zachary le 14 avr. 2024
Dear Andy, Thank you so much for taking the time to leave such a kind review. We greatly appreciate it when guest share how amazing their experience was with us. Thank you again and we hope to welcome you back soon!

8/10 Bien

Takako

Les points forts : Propreté
Séjour de 1 nuit en avril 2024
Réponse de Hotel Zachary le 14 avr. 2024
Dear Takako, Thank you so much for taking the time to review us so kindly. We really greatly appreciate it when guest share how their experience here at the hotel was. Thank you again and we hope to welcome you back soon!

10/10 Excellent

Evan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Kevin le 11 avr. 2024
Dear Evan,Thank you so much for your wonderful feedback! We strive to provide top-notch service and comfort to all our guests, especially those looking to enhance their ballgame adventures. We look forward to welcoming you back

10/10 Excellent

ryan

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place … amazing
Séjour de 2 nuits en mars 2024
Réponse de Hotel Zachary le 6 avr. 2024
Dear Ryan,On behalf of the entire hotel team, I want to thank you for sharing such a kind review.It is always wonderful to hear positive feedback, particularly from those who matter the most! Your feedback has been shared with the Hotel Zachary team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Tracy

Séjour de 1 nuit en mars 2024
Réponse de Kevin le 22 avr. 2024
Dear Tracy, On behalf of the entire hotel team, I want to thank you for taking the time to rate us.It is always encouraging to receive positive feedback from our guests! Your wonderful feedback has been shared with the Hotel Zachary team as a way of celebrating the great guest experiences we delivered.We hope to welcome you again soon.

10/10 Excellent

Alexandra

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Juli B. le 28 mars 2024
Alexandra, thank you for taking the time to share your feedback with us! We're thrilled to see that you had an exceptional experience with us. We look forward to hosting you again soon!

10/10 Excellent

Lissette

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Hard bed
Séjour de 1 nuit en mars 2024
Réponse de Kevin le 21 mars 2024
Thank you for sharing your feedback with us! We're sorry to hear that you found the bed too firm during your stay. We understand that comfort is subjective and will certainly take your comments into consideration as we strive to provide the best experience for all our guests. We hope to welcome you back again soon and make your next stay more comfortable

8/10 Bien

Dr. Bertrand, Scottsdale

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very comfortable which the exception of the hotel's pillows which are WalMart quality at best.
Séjour de 4 nuits en mars 2024
Réponse de Kevin le 17 mars 2024
Dear Dr. Bertrand, Thank you so much for taking the time to rate us. I appreciate your feedback and I'm glad to hear that you found our accommodations comfortable overall. I apologize for any disappointment regarding the pillows. Your comments are valuable to us, and we will certainly take them into consideration as we strive to continuously improve our guests' experiences. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future

10/10 Excellent

Bridget

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean and gorgeous inside. Super kind and helpful staff all the way around.
Séjour de 2 nuits en mars 2024
Réponse de Kevin le 17 mars 2024
Dear Bridget,Thank you so much for your wonderful review! We're delighted to hear that you found our establishment clean and aesthetically pleasing. Our team works hard to maintain high standards of cleanliness and provide exceptional service, so it's truly rewarding to receive your positive feedback. We hope to have the pleasure of hosting you again soon.

10/10 Excellent

Angie Carey

Les points forts : Propreté
Séjour de 1 nuit en février 2024
Réponse de Juli B. le 13 mars 2024
Angie, thank you for taking the time to share your feedback about your recent stay. We are glad that you found your time with us enjoyable and we hope to host you again soon!

10/10 Excellent

Raneta

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wonderful property! Very impressed with the rooms and the attention to detail in the decor. I will definitely stay there again and recommend to family and friends.
Séjour de 3 nuits en février 2024
Réponse de The Hotel Zachary le 29 févr. 2024
Dear Raneta,On behalf of the entire hotel team, I want to thank you for sharing the amazing experience you had with us.It is always wonderful to hear positive feedback, particularly from those who matter the most! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Lauren

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fun location, parking, pup friendly and a wonderful engineer who fixed our thermostat on a Sunday evening!
Séjour de 1 nuit en février 2024
Réponse de Juli B. le 20 févr. 2024
Lauren, thank you for taking the time to share with us about your recent stay! It looks like you and the pup had wonderful time with us. We look forward to hosting you again soon.

10/10 Excellent

John

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel is beautiful. I wouldn’t hesitate to stay there again, however the room service is a joke. Ordered a charcuterie board that ended up costing over $40 that contained 4 small pieces of meat and four small pieces of cheese in a styrofoam container. I highly recommend the hotel, just don’t order room service.
Séjour de 1 nuit en février 2024
Réponse de Juli B. le 20 févr. 2024
John, Thank you for your providing your feedback on our hotel! We're thrilled to hear that you found the property beautiful and would consider staying with us again. We apologize for the disappointing experience with our room service, we have shared your comments with our director of food and beverage. We hope to welcome you back soon.

8/10 Bien

Megan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2024
Réponse de Kevin le 13 févr. 2024
Dear Megan,It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your Scores will be shared with the entire hotel staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Bien

Paula

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A night to remember
We went to Nacturna that was held at the Metro. The hotel was an excellent location. We at at the restaurant down stairs, The Mordechai. Great food! The valet service was excellent. Staff was kind and supportive. Since this was our first time there I didn’t know a lot that the hotel had to offer. So take time to explore or ask questions. I would recommend this hotel. We may be staying there again.
Séjour de 1 nuit en février 2024
Réponse de Juli B. le 12 févr. 2024
Paula, thank you for taking the time to share about the wonderful experience you had staying with us! We are thrilled that we were able to help make your trip to Nacturna a memorable one. We look forward to hosting you all again soon!

10/10 Excellent

WILLIAM

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bill’s review
Great stay. Efficient and courteous staff
Séjour de 1 nuit en février 2024
Réponse de Juli B. le 10 févr. 2024
William, we appreciate you taking the time to share your feedback with us! We are thrilled that the staff took excellent care of you during your stay. We look forward to hosting you again on your next trip to Chicago.

10/10 Excellent

Makiko

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Easy to park, check in was smooth, perfect!
Séjour de 1 nuit en février 2024
Réponse de Juli B. le 10 févr. 2024
Thank you Makiko for taking the time to share about your experience during your stay with us! We are thrilled that you found it easy to park and check in was an easy process. We look forward to seeing you again soon.

10/10 Excellent

chad

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay!
Great location and a really cool comfortable vibe. Very clean
Séjour de 1 nuit en février 2024
Réponse de Kevin le 4 févr. 2024
Dear Chad,I recognize your time is valuable and I appreciate you taking the time to share your feedback with us!We understand that cleanliness is a top priority for many while traveling, which is why we hold our team to the highest of standards. We appreciate you acknowledging our team’s dedication to these standards. Your review will be shared and celebrated with the team!

10/10 Excellent

MaryAlice

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Will stay here again!!!
Love this place! Cozy, nice atmosphere, great place to hang out. friendly and helpful staff. Great location!
Séjour de 1 nuit en janvier 2024
Réponse de Juli B. le 29 janv. 2024
MaryAlice, thank you for sharing your experience with us. We love being apart of Wrigleyville and are thrilled that our staff took excellent care of you during your stay! We look forward to seeing you again soon.

10/10 Excellent

Jacob

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Hotel is well maintained. Large rooms and new showers. Nice common area and great design.
Séjour de 2 nuits en janvier 2024
Réponse de Kevin le 21 janv. 2024
Dear Jacob,I recognize your time is valuable and I appreciate you taking the time to share your feedback with us!Wrigleyville has grown so much over the last couple of years, and we are very excited to be in the epicenter of this wonderful neighborhood!We look forward to welcoming you back soon.

10/10 Excellent

Debra

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
very nice, clean and friendly staff
Séjour de 1 nuit en janvier 2024
Réponse de Kevin le 19 janv. 2024
Dear Debra,I recognize your time is valuable and I appreciate you taking the time to share your feedback with us!Receiving warm and friendly service from our staff sets the tone for a great stay and I am very happy to hear that our team Thank you again for your time and we look forward to welcoming you back in the future

10/10 Excellent

Kelly

Les points forts : Équipements et infrastructures et conditions de l’hébergement
STUNNING hotel with first rate staff.
Séjour de 2 nuits en janvier 2024
Réponse de Kevin le 17 janv. 2024
Dear Kelly,I recognize your time is valuable and I appreciate you taking the time to share your feedback with us!Receiving warm and friendly service from our staff sets the tone for a great stay and I am very happy to hear that our team took great care of you. Your feedback will be shared and celebrated with the team!

10/10 Excellent

darwin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
HOTEL shows as a high end model. Hotel is clean, dice decor. A little noise, but you are in the heart of the city. Very convenient, lots of dining options, nightlife and attractions. Needless to say that is right in front of Wrigley Field, it doesn’t get better than that!!!
Séjour de 2 nuits en janvier 2024
Réponse de Kevin le 18 janv. 2024
Dear Darwin,I recognize your time is valuable and I appreciate you taking the time to share your feedback with us!Wrigleyville has grown so much over the last couple of years, and we are very excited to be in the epicenter of this wonderful neighborhood! We look forward to welcoming you back soon.

10/10 Excellent

Vibhuti

Séjour de 2 nuits en janvier 2024
Réponse de Juli B. le 10 févr. 2024
Vibhuti, thank you for taking the time to share your feedback! We are glad that you enjoyed your time with us. We look forward to hosting you again soon!

10/10 Excellent

ANGELA

Séjour de 4 nuits en décembre 2023
Réponse de Juli B. le 29 janv. 2024
Angela, thank you for taking the time to share your rating with us! We are so grateful that you enjoyed your time with us. We look forward to hosting you again soon!

8/10 Bien

Kelsey

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Recommended if the location is convenient for your trip plans
Séjour de 4 nuits en décembre 2023
Réponse de Kevin le 5 janv. 2024
Dear Kelsey,Thank you for your recommendation and feedback regarding our hotel. We appreciate your time and consideration. We understand the importance of convenience, and we're pleased that our location met your needs. We hope to have the pleasure of welcoming you back in the future, and thank you once again for choosing our hotel.

10/10 Excellent

Adam

Voyage en famille, Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful hotel and great location
Séjour de 1 nuit en décembre 2023
Réponse de Kevin le 4 janv. 2024
I recognize your time is valuable and I appreciate you taking the time to share your feedback with us!Wrigleyville has grown so much over the last couple of years, and we are very excited to be in the epicenter of this wonderful neighborhood!Cheers!

10/10 Excellent

Jessica

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Loved it!
Everything was perfect. The location was great, and we had a wonderful view of Winterland n Gallagher Way. The room was spacious and comfortable for our family of 4. Everything onsite was beautiful and the staff was very friendly and welcoming.
Séjour de 1 nuit en décembre 2023
Réponse de Kevin le 31 déc. 2023
Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you had an excellent stay and that our staff met your expectations.Safe travels, and we hope to host you again soon!

8/10 Bien

Derek

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Réponse de Juli B. le 10 févr. 2024
Derek, Thank you for sharing your feedback about your recent stay! We appreciate your input and look forward to hosting you again soon!

10/10 Excellent

Matt, Louisville

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Lobby is so comfortable with several options to relax and converse with others.
Séjour de 1 nuit en décembre 2023
Réponse de Kevin le 31 déc. 2023
Thank you for sharing your feedback with us! Creating a welcoming and comfortable space for our guests is a top priority, and we're delighted that our lobby met your expectations. It's wonderful to know that you were able to unwind and connect with others during your stay.Safe travels, and we hope to host you again soon

10/10 Excellent

Catherine

Séjour de 1 nuit en décembre 2023
Réponse de Kevin le 18 janv. 2024
Thank you so much for taking the time to leave a positive rating! We truly appreciate your feedback and are delighted to hear that you had a great experience. If you ever have any specific comments or suggestions you'd like to share, please feel free to reach out. We hope to have the pleasure of hosting you again in the future!

10/10 Excellent

Brianna

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Juli B. le 2 janv. 2024
Thank you Brianna for taking the time to share your feedback with us! We are glad you enjoyed your stay, we hope we have the opportunity to serve you again!

10/10 Excellent

Margaret

Séjour de 1 nuit en décembre 2023
Réponse de Juli B. le 2 janv. 2024
Margaret, thank you so much for staying with us, we are glad you enjoyed being our guest! We look forward to seeing you again in the New Year!

10/10 Excellent

Mike

Séjour de 1 nuit en décembre 2023
Réponse de Kevin le 18 janv. 2024
Thank you so much for taking the time to leave a positive rating! We truly appreciate your feedback and are delighted to hear that you had a great experience. If you ever have any specific comments or suggestions you'd like to share, please feel free to reach out. We hope to have the pleasure of hosting you again in the future!

8/10 Bien

Paul

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great hotel but lacks coffee maker in the room
Great hotel! Only drawback is no coffee machine in room. That’s always spell’s inconvenience and it did.
Séjour de 1 nuit en décembre 2023
Réponse de Hotel Zachary le 20 déc. 2023
Dear Paul,Thank you for choosing to stay with us and for taking the time to review us! It means a lot. I'm happy to hear you enjoyed your stay. I do want to apologize that you were not informed that we do have coffee makers available upon request that we can send to the rooms. We hope to welcome you back soon!

10/10 Excellent

Patricia

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Visit to chicago
Beautiful hotel in the heart of wrigleyville!
Séjour de 2 nuits en décembre 2023
Réponse de Kevin le 12 déc. 2023
Dear Patricia,It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your Scores will be shared with the entire hotel staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Cindy

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff were just wonderful. So accommodating. Reasonably priced meals and cocktails. The Alma was a great place to end the night.
Séjour de 3 nuits en décembre 2023
Réponse de Hotel Zachary le 10 déc. 2023
Dear Cindy,Thank you for Choosing to stay with us! We are so happy to hear you enjoyed your stay! We hope to welcome you again soon.

10/10 Excellent

Shailee

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing stay!!!
Amazing place to enjoy the best of what Wrigleyville has to offer! Loved having a view of Wrigley Field!!!
Séjour de 2 nuits en décembre 2023
Réponse de Hotel Zachary le 10 déc. 2023
Dear Shailee,Thank you for staying with us. We are delighted you had such an amazing stay with us! We hope to welcome you back soon!

10/10 Excellent

Anne

Séjour de 1 nuit en décembre 2023
Réponse de Juli B. le 12 déc. 2023
Anne, thank you for taking the time to share your feedback about your recent stay with us. We are glad that you enjoyed your time here and we look forward to seeing you again soon.

10/10 Excellent

Mary

Les points faibles : Confort de la chambre
Séjour de 5 nuits en décembre 2023
Réponse de Juli B. le 12 déc. 2023
Mary, we are so thrilled that you enjoyed your stay with us! We look forward to seeing you again soon.

10/10 Excellent

Tanya

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I was so impressed, When booking online, I had mentioned we were staying for a birthday. They asked if there were any requests, I asked if they could do something for my friends birthday. They asked what did they drink? I said Bourbon… this was all via text. The next thing I know I hear a knock on the door just after we checked in and they sent a bottle of special bourbon made in the city! Above and beyond!!! So amazing, made our trip. I figured they would send up a birthday drink, not the entire bottle. Very thoughtful & Special!
Séjour de 1 nuit en décembre 2023
Réponse de Kevin le 6 déc. 2023
Dear Tanya,Thank you for letting us know what an exceptional experience you have had with us during your stay. We appreciate your acknowledgment of the service and hospitality provided by our staff. Our team continuously strives to exceed our guests' expectations by providing the best service to make every experience an enjoyable one.We look forward to welcoming you back soon.