Rezeption

Bewertungen von Ohio House Motel

2.5 out of 5
Ohio House Motel
600 N La Salle Drive, Chicago, IL

Bewertungen

9.0

Wunderbar

617 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
269 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 8 - Gut" "
58 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 6 - Okay" "
27 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
30 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9.4/10

Sauberkeit

9.4/10

Personal & Service

8.4/10

Ausstattung

9.0/10

Zustand der Unterkunft

8.8/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Mohamad

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von H.A am 6. Jan. 2024
Thanks for choosing the Ohio House Motel! Your feedback is much appreciated, we truly hope to see you soon!

10/10 – Hervorragend

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Top für Chicago
Sehr schönes Motel in Downtown Chicago. Alles zu Fuß erreichbar. Zimmer sauber, komfortabel, neu und alles verhanden. Parken kostenfrei, was ein riesen riesen Plus ist!!! Nettes Team im Office
Aufenthalt von 2 Nächten im Juni 2023
Antwort von Mmunoz10 am 29. Juni 2023
Thank you so much for staying at The Ohio House, we appreciate your awesome feedback! We hope we get the opportunity to welcome you back in the future.

8/10 – Gut

Bruno

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Super Lage für den Preis! Alle Sehenswürdigkeiten sind schnell erreichbar, ca. 5 Gehminuten von der U-Bahnstation Grand entfernt. Einziges Manko: Ich hatte ein Zimmer zum Nachbargelände (Disco) der Bass war sehr gut zu hören und die Müllabfuhr machte um ca. 4 Uhr einen riesenlärm. Ich würde aber trotzdem jederzeit wieder hier buchen.
Aufenthalt von 2 Nächten im Mai 2023
Antwort von MMunoz am 2. Juni 2023
Thank you for your thoughtful review, Thank you for staying at the Ohio House Motel . We are thrilled to see that you enjoyed your stay and our hotel amenities. We appreciate the 5 stars and we look forward to hosting you again soon.

10/10 – Hervorragend

Mirko

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We enjoyed our stay very much. Our room was very accommodating
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Mmunoz10 am 9. Mai 2023
Thank you so much for choosing to stay at The Ohio House Motel , we appreciate you very much ! It warms our heart to know that your stay here was a pleasant one with our accommodating rooms and friendly staff . We do hope to get the chance to see you again in the near future !

6/10 – Okay

Joachim

Mit der Familie gereist
Gut: Sauberkeit und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Preis- Leistung passt nicht
Viel zu teuer für die Ausstattung. Entfernungen wie angegeben, Aussicht war ebenerdiger Parkplatz, 3?Tage null Service und die Tür hat plötzlich nicht mehr dunktioniert. Personal hat dann notdürftig nach 1 Stunde uns Zutritt verschafft, nicht empfehlenswert
Aufenthalt von 3 Nächten im Juni 2022
Antwort von pmoreno am 9. Juni 2022
Thank you for staying at the Ohio House motel, we appreciate your feedback. Our motel is a two story building, we do apologize if the view isn't what you expect. Housekeeping makes the room every two days, we do recommend for our guests to let the front desk know when they would like service.

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Perle in Citylage
Zweckmäßige Unterkunft in top Citylage. Sauberkeit: prima. Zustand: renoviert Parkplatz: vorhanden, aber eng. Es wird jedes Auto untergebracht. Frühstück: Für acht Euro im Restaurant gegenüber
Aufenthalt von 2 Nächten im April 2022
Antwort von pmoreno am 18. Apr. 2022
Thank you for staying at the Ohio House Motel, we appreciate your feedback! We are delighted to hear that you enjoyed your stay. Thank you once again, we hope to see you again in the near future.

8/10 – Gut

Mathalai

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Raul R am 14. Mai 2024
Thank you so much for your amazing review!

8/10 – Gut

Michael

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location. Very clean. Helpful staff
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Hector A am 10. Mai 2024
We are happy to hear you enjoyed your stay with us! We appreciate your review. Thank you for your patronage, we hope to see you again soon.

8/10 – Gut

Linda

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
They were very pleasant and helpful with our needs. It gets loud, street traffic. While the parking lot is a nice feature, I wish I knew they were going to charge me an additional fee for it.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von pmoreno am 7. Mai 2024
Dear Guest,Our parking policy update has definitely caught everyone by surprise this new year. Charging for parking finally caught up to us but we are still the great facility that we are. We apologize about the noise, it doesn't help that we are located on two busy streets that connect to the highway. We greatly appreciate you staying with us and leaving us a review.

8/10 – Gut

Louis, Libertyville

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Staff friendly & efficient. Clean & comfortable.
Aufenthalt von 1 Nacht im April 2024
Antwort von pmoreno am 7. Mai 2024
We are happy to hear you had a great stay. Thank you for such kind review and for staying with us. We hope to see you again in the future!

8/10 – Gut

Barbara, Glen Mills

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Although nothing particularly fancy, this was a great place to stay while visiting Chicago for the first time. Very nice people and great service!
Aufenthalt von 2 Nächten im April 2024
Antwort von pmoreno am 6. Mai 2024
We are delighted to see you enjoyed your stay. Thank you for staying with us and for leaving us such a kind review.

2/10 – Ungenügend

Erik

I was charged triple the amount that I was quoted at. I am trying to call the front desk with no response. I’ve been making phone calls for an hour and will continue until I get some kind of correspondence. Seriously, do not recommend this motel.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von MMunoz am 4. Mai 2024
Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for the inconvenience and frustration you experienced regarding the discrepancy in the amount charged and the lack of response from our front desk.We understand how important it is to have accurate pricing and responsive customer service, and we regret that we fell short of meeting your expectations in this regard. Please know that we take your concerns seriously, and we are committed to resolving this issue promptly.We would appreciate the opportunity to investigate this matter further and address any billing discrepancies. Our team is currently looking into your concerns, and we will reach out to you directly to resolve this matter as soon as possible.Once again, we apologize for any inconvenience this may have caused, and we thank you for bringing this to our attention. Your feedback helps us improve our services and ensures a better experience for our guests in the future.

10/10 – Hervorragend

Eric

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I love this place. The woman who checked me in and was behind the counter most of my stay was so friendly and helpful. The room was very clean and all the amenities were great. The parking situation is fantastic, the rate isn't bad and you can self park near your room. In a major city like this, in the middle of the metro area, that's a rarity. Wish every city had one of these.
Aufenthalt von 2 Nächten im April 2024
Antwort von pmoreno am 3. Mai 2024
Dear Guest,We are pleased to see that you had an excellent stay with us. We will continue to strive so other's can have the same experience as you. Thank you for such kind words, we will make sure to forward those to her. We appreciate you leaving us a review. We hope to see you again in the future!

10/10 – Hervorragend

joseph

Gut: Sauberkeit und Ausstattung
Awesome staff, so beautiful and clean.
Aufenthalt von 1 Nacht im April 2024
Antwort von Mmunoz10 am 30. Apr. 2024
Thank you so much for staying at The Ohio House, we thank you for your vibrant review. We hope to welcome you back in the near future.

8/10 – Gut

Barbara

Mit dem Partner gereist
Gut: Sauberkeit
Verbesserungswürdig: Ausstattung
Clean and good location
Aufenthalt von 1 Nacht im April 2024
Antwort von MMunoz am 25. Apr. 2024
Thank you so much for taking the time to leave us a review! We're delighted to hear that you had a positive experience during your stay with us. Your satisfaction is our top priority, and we're glad to know that we met your expectations.

8/10 – Gut

Louis, Libertyville

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great
Aufenthalt von 1 Nacht im April 2024
Antwort von Mmunoz10 am 23. Apr. 2024
Thank you so much for choosing to stay with us! We hope you had a lovely stay!

6/10 – Okay

Katonia

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service und Ausstattung
Very loud because of traffic in the area. Every time I’ve stayed here I put up the do not disturb and housekeeping still comes knocking and yelling housekeeping every morning, I think in an effort to rush people out before the actual check out time. They tried to keep my deposit because I had gotten a little bit of makeup on the pillows.
Aufenthalt von 2 Nächten im März 2024
Antwort von pmoreno am 22. Apr. 2024
Dear Guest,There is a fee for any stained linens and pillows. If housekeeping cannot remove the stain then it becomes unusable which result's in lost linens. We prefer our guests return them clean as they were at check in. We apologize for the easily heard traffic, we are located on two busy streets that are connected to the highway. Thank you for staying with us and for leaving us a review.

10/10 – Hervorragend

zhanargul

Aufenthalt von 3 Nächten im April 2024
Antwort von Hector A am 10. Mai 2024
Thank you very much staying with us during your trip! We hope you got the best out of your stay, we truly appreciate your review! We hope to see you again soon!

10/10 – Hervorragend

Jasmenda

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was centralized with easy access to transportation. The hotel had lots of options for food, drinks and entertainment in the area.
Aufenthalt von 2 Nächten im April 2024
Antwort von Hector A am 22. Apr. 2024
We extremely appreciate the great review, it makes us happy to have been able to serve you well during your stay with us! We truly hope you stop by again on your next trip to Chicago. Thanks for staying at the Ohio House Motel!

8/10 – Gut

Masanori

Gut: Sauberkeit
there's many restrants and night spots.
Aufenthalt von 2 Nächten im April 2024
Antwort von Hector A am 20. Apr. 2024
Thank you very much for staying with us! Its makes us happy you got the best out of our central location during your stay! We would be grateful if you could let us know how we can improve your future stay. Hope to see you again soon!

10/10 – Hervorragend

Sonia

Lovely, quick little stay. Very clean, quaint, nice to have fridge and microwave in room. TV picture a bit dated and you can hear the doors closing out side of the room. But minor things. Overall a great value for downtown Chicago if all you need are the basics.
Aufenthalt von 1 Nacht im April 2024
Antwort von pmoreno am 19. Apr. 2024
We are happy to hear you had an excellent stay. Thank you for staying with us and for taking the time to leave us a review. We greatly appreciate it!

10/10 – Hervorragend

Jaylen

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von pmoreno am 19. Apr. 2024
Thank you for staying with us!

8/10 – Gut

Louis, Libertyville

Good experience
Aufenthalt von 1 Nacht im April 2024
Antwort von pmoreno am 17. Apr. 2024
Thank you for staying with us and for leaving us a review. We appreciate it!

6/10 – Okay

andrea

Mit der Familie und kleinen Kindern gereist
Gut: Zustand der Unterkunft
I think they should provide bottles of water in the rooms, not charge for parking for a few hours only if you stay overnight, the staff could improve the service a little.
Aufenthalt von 2 Nächten im April 2024
Antwort von rr am 10. Apr. 2024
We appreciate you staying with us and leaving a review! Thank you for the feedback and we will try our best to consider your concerns leading forward!

10/10 – Hervorragend

Chloe

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The receptionist at the hotel was super friendly, we got a warm welcome right from the start. Hotel was clean. Would book again for sure.
Aufenthalt von 1 Nacht im April 2024
Antwort von rr am 10. Apr. 2024
Thank you for the feedback on your visit! We are glad to hear about your experience and we hope to continue to provide exceptional stays!

8/10 – Gut

kristen

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Miss the free parking. Now $29/night. Can stay at many nicer hotels and pay daily parking. Ohio House lost it’s nitch in the city. So Sad:(
Aufenthalt von 3 Nächten im März 2024
Antwort von Raul R am 10. Apr. 2024
We are sorry to hear about your thoughts on our new fee. We know it's a change for our regular loyal customers, but we tried holding off on parking for a great amount of time. Considering our location and competitors around the area we tried our best to meet in the middle of our company's revenue alleys and our customers satisfaction. Compared to other parking rates at hotel's, with our in and out policy 29 before tax could be seen reasonable. We hope overtime we can agree in this perspective but regardless we appreciate you choosing us for your stay!

10/10 – Hervorragend

Angela

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I love everything about the hotel
Aufenthalt von 1 Nacht im April 2024
Antwort von rr am 10. Apr. 2024
Thank you for choosing to stay with us! We are glad to hear about your experience and we hope to see you again soon!

10/10 – Hervorragend

Keith

Aufenthalt von 1 Nacht im April 2024
Antwort von MMunoz am 25. Apr. 2024
We greatly appreciate you taking the time to share your experience with us! It's fantastic to hear that you enjoyed your stay and that we were able to meet your expectations. Your feedback is invaluable to us as we strive to provide exceptional service to all of our guests

8/10 – Gut

Shyann

Aufenthalt von 2 Nächten im März 2024
Antwort von MMunoz am 23. Apr. 2024
We appreciate your input, and we hope to welcome you back for an even better experience in the future!

10/10 – Hervorragend

Jason

Aufenthalt von 1 Nacht im März 2024
Antwort von pmoreno am 19. Apr. 2024
Thank you for staying with us!

8/10 – Gut

Curtis

Gut: Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Hector A am 29. März 2024
We'd like to thank you for choosing the Ohio House Motel! We appreciate the great review! We hope to see you soon thank you !

10/10 – Hervorragend

Kimberly

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The rooms were nice and clean but parking was inconvenient. And to put down a deposit is more than the rate of the room.
Aufenthalt von 1 Nacht im März 2024
Antwort von pmoreno am 13. März 2024
Dear Guest,Every hotel in the area requires a security deposit which varies in amount. Our rates also vary daily depending on occupation. Thank you for staying with us and for leaving a review!

10/10 – Hervorragend

Louis, Libertyville

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice Service Thank you
Aufenthalt von 1 Nacht im März 2024
Antwort von pmoreno am 13. März 2024
Thank you for staying with us and for leaving a review!

4/10 – Schlecht

Erhan, Houstont

Verbesserungswürdig: Personal & Service
Aufenthalt von 2 Nächten im März 2024
Antwort von pmoreno am 24. März 2024
Thank you for leaving us a review, we hope you had an excellent stay with us during your trip.

10/10 – Hervorragend

Phyllis

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Friendly staff, helpful...Enjoyed my stay. Definitely recommend
Aufenthalt von 3 Nächten im Februar 2024
Antwort von HA am 10. März 2024
Thank you Phyllis for staying with us. It makes us happy to have met expectations during your visit. We hope to see you soon!

10/10 – Hervorragend

Dhrumil

Mit einer Gruppe gereist
Gut: Sauberkeit und Zustand der Unterkunft
It’s the best thing if you just want a simple place to crash at the end of the day. It’s in the middle of downtown, surrounded by lovely cafes and is very easy on the pocket with its pricing. The rooms were clean and spacey enough to not be problematic.
Antwort von pmoreno am 3. März 2024
We are happy to hear that you had an excellent stay and were able to enjoy the nearby businesses. We greatly appreciate you leaving us a review and for staying with us as well. We hope to see you again sometime!

8/10 – Gut

Audry

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
There is a lot of great options for food close by and you can park your car to walk around the city if you're a guest there. Rooms were spacious. You do hear city noise quite often with where it is located.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von pmoreno am 3. März 2024
We appreciate you taking the time out of your day to leave us a review. We are also happy to hear that you enjoyed your stay and were able to visit nearby businesses. Unfortunately, we are located on two busy streets. Than you once again!

10/10 – Hervorragend

DeAndre

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice, Clean, and Cozy!
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hector A am 8. Feb. 2024
Thank you for staying with us! We strive toward making your stay as best as can be, which is why we are happy to hear of your stay! We appreciate the feedback and hope to see you soon!

10/10 – Hervorragend

Louis, Libertyville

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great service. Very nice & professional personnel
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Hector A am 7. Feb. 2024
Dear guest thank you for choosing the Ohio House Motel for your stay. It makes us happy to have been able to bring you great service. We hope to see you soon!

10/10 – Hervorragend

Melody

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Checking was really easy, front desk staff was really nice and understanding. Only thing is parking fee seemed expensive.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hector A am 4. Feb. 2024
Dear guest thank you for staying with us. Nothing makes us happier than leaving you with a good experience, we are happy to hear of your stay. We do apologize about our parking policy. Keep in mind paid parking comes with a guaranteed spot and unlimited in and out privilege's! Thanks you for your valuable feedback, we hope to see you soon!

8/10 – Gut

Kimberly

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
We emailed and asked for an early check in and never got a response. When we arrived at 1:00 we were able to park our car but couldn’t get into a room. I am a little disappointed that they now charge for parking. The free parking was a big reason for staying here each time we visit. But it is only $29 which is cheap compared to other hotels. Overall it is a good hotel in a good location for what we need with very reasonable winter rates.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von RR am 30. Jan. 2024
Thank you for staying with, and we extremely apologize for not being able to get back to you. We hope you enjoyed your stay and appreciate your understanding.

10/10 – Hervorragend

Rafael

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Clean room excellent customer service
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Hector A am 29. Jan. 2024
Thank you valued guest for choosing the Ohio House Motel. We work diligently to give every customer the best experience. We are pleased to have been able to accomodate you comfortably. Hope to see you soon!

8/10 – Gut

jorge

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Hector A am 29. Jan. 2024
Thank you dear guest for staying with us! Taking the time to leave us a review is much appreciated! We hope to see you soon!

8/10 – Gut

Louis, Libertyville

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Staff was efficient & friendly. Nice operation.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von pmoreno am 29. Jan. 2024
Thank you for staying with us and for leaving a review, We greatly appreciate it!

10/10 – Hervorragend

Zbigniew

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very clean,,shopping
Aufenthalt von 1 Nacht im Januar 2024
Antwort von pmoreno am 29. Jan. 2024
Thank you for staying with us and for leaving us a rating. We appreciate it!

4/10 – Schlecht

Josh

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
There was a large party in a nearby room that did a bunch of yelling slammed the door every 10 minutes until 4:45 am. Weed smoke and cigarette smoke kept wafting over into my room. I considered sleeping in my car. Oddly, I had this exact same experience last time I stayed there, leading me to ask the very nice staffer if people live there. He did say he would have intervened had he known about the ruckus.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von H.A am 29. Jan. 2024
Dear valued guest, we understand you ran into some issues during your stay. We would like to extend a apology for your experience, we would hope to be able to correct these issues should you consider us again. Our goal is giving everyone the best stay possible during their visit to Chicago. Please feel free to contact us for any future stays or concerns on this topic. We hope to see you soon!

2/10 – Ungenügend

Rakibul

Mit der Familie gereist
Gut: Sauberkeit und Zustand der Unterkunft
They changed their parking fee policy without informing me. While I made the booking through Expedia, it was under free parking category. But later they changed it and charged me $29 tax when I tried to check in.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von RR am 30. Jan. 2024
We are sorry to hear about that sir, starting the 1st of this year we started charging 29 + tax daily for parking. We also have it listed on our own site including third parties. It's usually listed as " Resort Fee". We hope you still we're able to get some good nights rest. Thank you for staying with us.

2/10 – Ungenügend

Rachel

Mit der Familie gereist
Verbesserungswürdig: Personal & Service
No compassion
I googled for a accomdations that accepts pets and ohio house motel was one of the motels that was given in the search through hotels.com........i made a reservation online for 2 rooms........when i get to the motel to check in and they start explaining the terms and conditions saying i cant have pets i was blown away......i explained to the clerk i specifically searched for accommodations that accept pets and this motel was given after the search. He states well we dont accept pets so of course I had to cancel my reservation. He studied I need the contact hotels.com to possibly get a refund. When I contact the hotels.com around 8:00 p.m. I talked to an online chat representative. They said they were put in a refund request and it would take up to 48 hours for that request to be looked at. I explained to the online rep but I hear no other place to go because my house just caught fire that same day and I need a hotel room for the night otherwise I will have to sleep in my house I just called on fire and was not secure. And I had nowhere to go with my family and two dogs and tried to accommodate me about getting me another hotel room which I would have had to pay for out of pocket instead of just moving money from the reservation I could not use to another hotel that accepted pets so therefore I was not able to get a reservation anywhere cuz I spent my last on a hotel room for the night. So I had to sleep in my cold house that wasn't secure with broken windows and no heat.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von RR am 30. Jan. 2024
We are extremely sorry to hear about your situation with us. It's listed in every website that our policy is no smoking and no pets. We are very sorry and shocked to hear that we came up on a pet friendly search. As far as the refund, since you booked through a third party and it was a prepaid. It's not really in our control. We hope the best for your current circumstances and wish you a blessed new year.

10/10 – Hervorragend

Matheus

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great place to stay while in Chicago
Great place to stay. Very good location with most of the tourist places within a walkable distance. Great brunch places around. Even though is in the heart of the city, they make it feel safe. The rooms were clean and the staff was friendly. The only thing I did not like was that they charged for parking. They could have said that on the reservation.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von RR am 30. Jan. 2024
Thank you for staying with us! We appreciate you choosing us for your stay. We are glad to hear about your stay. Starting this year we listed a resort fee ( parking fee ) on every website and third party. We are sorry to hear that it might've slipped throughout the whole booking process. Regardless we are happy to read your amazing review and We hope to see you again soon!

10/10 – Hervorragend

Deirdre

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Although I did not need parking, it was a nice feature. Area was nice. Food options very close. I felt safe. Would definitely stay again.
Aufenthalt von 1 Nacht im November 2023
Antwort von RR am 30. Jan. 2024
Thank you for staying with us, we appreciate your second thoughts about your visit. We hope to see you again soon!