Hello, and thank you for your feedback. I'm happy to hear your stay was overall positive. I will be working with the Housekeeping department to ensure our shower amenities are fully stocked going forward. I look forward to the opportunity to host you and your guests again.

Hello, and thank you for the wonderful feedback. I'm pleased to know that everything about your stay was perfect. We would love the opportunity to host you again, should your travels bring your our way.

Thank you for your positive feedback! I'm glad to know your stay was perfect. If you are ever in the area again, we'd love to be able to host you once more.

Thank you so much for your positive feedback! I'm glad to hear that your stay was excellent. We hope that you will consider us again, should your travels take your our way.

Thank you for providing feedback of your recent stay. Providing a superior lodging experience is our top goal, and I'm glad your stay was perfect. We look forward to the opportunity to host you again.

Hi Robert, thank you for the kind words in your review. I'm happy to hear that everything during your stay was perfect. I will be sure to pass along your feedback to the staff that worked on Christmas. We look forward to hosting you again, should your travels bring you back this way.

Thank you for your feedback. I truly apologize that your room was noisy. While it is true our hotel is located near the freeway, the road noise is generally much quieter. In regards to the in-room coffee, I'm happy to report we will be refreshing our beverage options at the beginning of 2024. I hope you will give us the opportunity to provide a superior lodging experience on your next visit.

Deanie,Thank you for taking the time to provide feedback of your stay. I'm pleased to hear that your experience was perfect. I look forward to having you as our guest again, should your travels take you our way.Warm regards,Michael BessAssistant General ManagerResidence Inn by Marriott Chico

Good Morning Victor. Thank you for scoring us a 10 out of 10! We are happy to hear you enjoyed your suite and were comfortable with the accommodations. We hope to see you again when your travels bring you back to Chico!

Good Morning Kathleen. Thank you for the 5 out of 5 score! We appreciate the feedback and will share the recommendation with upper management. We hope to see you again when your travels bring you to Chico!

Good Morning Jennifer. Thank you for scoring us a 10 out of 10! If you would like to share anything that made your stay with us a 10 out of 10 I would love to share it with the staff. We hope to see you again when your travels bring you to Chico!

Hi Jacquelien, Thank you so much for rating us a 10 out of 10! We look forward to seeing you when your travels bring you back to Chico.

Hi Sarah, thank you for your kind words. We will share your feedback with the staff. We hope to see you again when your travels bring you back to Chico, Ca!

Dear tammi, On behalf of the entire hotel team, I want to thank you for completing our review. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

Dear Jaime, On behalf of the entire hotel team, I want to thank you for completing our guest satisfaction survey. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Cassie Motzkus General Manager

Maintaining a clean atmosphere within our guest rooms and common areas is important and I apologize that we did not fulfill that expectation during your visit. The pet hair and droppings are completely unacceptable and this issue has been shared with our housekeeping leaders to ensure this is an isolated incident.