Tous les avis affichés ont été émis à l’issue de vraies expériences de voyage. Seuls les voyageurs qui ont réservé un séjour chez nous peuvent en soumettre. Nous vérifions les avis conformément à nos directives et nous les publions tous, qu’ils soient positifs ou négatifs.Plus d’informationsS’ouvre dans une nouvelle fenêtre
Note des voyageurs de 10 (Excellent), d’après 123 avis sur 1000." "
10 – Excellent
123
Note des voyageurs de 8 (Bien), d’après 111 avis sur 1000." "
8 – Bien
111
Note des voyageurs de 6 (Satisfaisant), d’après 143 avis sur 1000." "
6 – Satisfaisant
143
Note des voyageurs de 4 (Médiocre), d’après 210 avis sur 1000." "
4 – Médiocre
210
Note des voyageurs de 2 (Horrible), d’après 413 avis sur 1000." "
2 – Horrible
413
4,6/10
Propreté
6,0/10
Personnel et service
4,8/10
Équipements
4,2/10
Infrastructures et conditions de l’hébergement
5,8/10
Écoresponsabilité
Avis
10/10 Excellent
Amir
Voyage en groupe
26 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
University Inn had the best interior decor, exterior charm, and cleanliness I’ve seen at an inn! Great deal for a night
Amir
Séjour de 1 nuit en mai 2024
Réponse de Farhan le 26 mai 2024
Amir, we’re glad you enjoyed our remodeled property and rooms. We look forward to hosting you the next time you visit downtown Chico!
10/10 Excellent
Rick, Pleasanton
26 mai 2024
Les points forts : Propreté et personnel et service
Beds are crazy uncomfortable.
Rick
Séjour de 1 nuit en mai 2024
10/10 Excellent
Kevin
13 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was very concerned about my happiness
Kevin
Séjour de 1 nuit en mai 2024
Réponse de Farhan le 13 mai 2024
Hi Kevin, thank you for highlighting the efforts of our staff! At the University Inn, we work very hard to make sure each guest has a great experience, and I’m glad our staff was able to the same for you.
4/10 Médiocre
Maeyana
Voyage en famille, Voyage d’affaires
13 avr. 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
So dirty
Maeyana
Séjour de 3 nuits en avril 2024
Réponse de Farhan le 15 avr. 2024
Hi Maeyana, I am sorry to hear this about your experience. I have shared and discussed your comment with our housekeeping staff to ensure our standards are maintained going forward.
10/10 Excellent
Arin
16 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff here is amazing!!! Everyone is super welcoming and friendly. It can get a little loud on weekends(because its super close to downtown), but the bed waa super comfortable, the rooms are spacious, and it's a great location with restaurants in walking distance. I would highly recommend.
Arin
Séjour de 1 nuit en mars 2024
Réponse de Dany le 17 mars 2024
Thank you for your feedback! We enjoy having you as a guest and we're glad you enjoy our motel! We hope to continue serving you!
4/10 Médiocre
Debra
Voyage en famille
3 mars 2024
Les points faibles : Propreté et équipements
Just not a great place, toilet way tooo close to wall, light flickered, bed uncomfortable.
Debra
Séjour de 1 nuit en mars 2024
Réponse de Dany le 6 mars 2024
Unfortunately, we can't do anything about the toilet but if your room is not meeting your needs please let us know at the time of your stay so we can make any changes necessary to guarantee you a good stay.We hope you will give us another chance in the future!
6/10 Satisfaisant
Tommie
27 févr. 2024
Tommie
Séjour de 7 nuits en février 2024
Réponse de Dany le 21 mars 2024
Thank you for your review. Please let us know if you have any suggestions on how we could've improved your stay! We hope to see you again soon!
10/10 Excellent
Elizabeth Marie
Voyage en couple
27 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
receptionist was very nice
Elizabeth Marie
Séjour de 2 nuits en février 2024
Réponse de F.B. le 27 févr. 2024
Hi Elizabeth, thank you for your review. We hope to see you again!
10/10 Excellent
Igor
Voyage d’affaires
24 févr. 2024
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
It is good
Igor
Séjour de 3 nuits en février 2024
Réponse de Dany le 25 févr. 2024
Thank you for the kind review! We are glad that you enjoyed your stay with us and we hope to see you again soon!
10/10 Excellent
Lino
22 févr. 2024
Lino
Séjour de 1 nuit en février 2024
Réponse de Dany le 25 févr. 2024
Thank you for the feedback! We are glad that you enjoyed your stay with us. We hope to see you again soon!
2/10 Horrible
Gwen
Voyage en famille avec de jeunes enfants, Voyage d’affaires
20 févr. 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The rooms smelled like bleach would not air out. There were empty alcohol bottles in the parking lot and people smoking outside of their rooms. We could not stay at this hotel and I am trying to get my refund and the hotel is charging me for the full amount I agreed to on Expedia and is not telling the truth by saying on my bank account that they are giving me a refund for amounts that were not apart of the agreed upon price. Now the hotel will not answer the phone for myself or Expedia. They say the manager will not be in for a week. It was not safe.
Gwen
Séjour de 2 nuits en février 2024
Réponse de Dany le 22 févr. 2024
I'm sorry your stay was unsatisfactory. We gladly could've moved you into a different room if the smell was overwhelming. Also, It's not permitted to smoke inside any of our rooms, but our guests are welcome to smoke outside if they please. Unfortunately, our cancellation policy states that if you fail to cancel within 48 hours of your reservation, you are subject to a charge equal to 1 night's stay; this includes if you leave after checking in. Your entire payment, minus 1 night's stay, was refunded. If you haven't received your refund within a week, call your bank. I assure you our residence is plenty safe; we never have any issues with crime or riff-raff, and our rooms are clean. I'm sorry we were not up to your personal standards but that's no reason to leave a negative review. I hope you will consider this and give us another chance in the future.
10/10 Excellent
Aaron
Voyage d’affaires
10 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good stay
Very good price and everything was as expected.
Aaron
Séjour de 1 nuit en février 2024
Réponse de Dany le 14 févr. 2024
Thank you for taking the time to leave us a review, we appreciate the positive feedback! We're glad you enjoyed your stay and hope to see you again soon!
10/10 Excellent
Jaded
Voyage d’affaires
31 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The area is pretty quiet, the front desk staff is very nice
Jaded
Séjour de 1 nuit en janvier 2024
Réponse de Dany le 2 févr. 2024
Thank you for your feedback! We're glad you enjoyed your stay and we hope to see you again soon!
2/10 Horrible
Philip
30 janv. 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Philip
Séjour de 5 nuits en janvier 2024
Réponse de Dany le 2 févr. 2024
We're sorry you did not enjoy your stay with us. Please feel free to call the office if you have any questions or concerns. We hope you will give us another chance in the future!
4/10 Médiocre
Honey
Voyage en couple
28 janv. 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This place charged me $40 for a towel and bed sheets that were already stained when I arrived. They are so rude and uncourteous. In their online profile that said "Breakfast Included" Ha! They dont even have a coffee pot in the room let alone breakfast. The floors of the room were still dirty and the place smeeled like an old Thrift store. They door had no security lock only a single lock. There was only one waste basket in the room and the furniture had grafiti and greasey unclean surfaces. I will NOT stay here again.
Honey
Séjour de 1 nuit en janvier 2024
Réponse de Dany le 2 févr. 2024
You have stayed with us many times and haven't seemed to have any issues yet. We do not advertise offering breakfast; I apologize for any misunderstandings. I assure you all of our towels are diligently checked for stains before they're folded, so it's unlikely the towels were already stained. You should've had two wastebaskets, one in the room and one in the bathroom; I apologize if one was missing. You are always welcome to request anything you might need; we will do everything we can to accommodate your request. Please feel free to call with any other concerns about your stay. I hope you will give us another chance in the future.
8/10 Bien
Jaded
Voyage d’affaires
24 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The bathtub is a good size
Jaded
Séjour de 1 nuit en janvier 2024
Réponse de Dany le 2 févr. 2024
Thank you for your review! We are very glad you enjoyed your stay and we hope to see you again soon!
10/10 Excellent
Lino
Voyage en famille
10 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lino
Séjour de 1 nuit en janvier 2024
Réponse de Dany le 2 févr. 2024
Thank you for staying with us! We hope to see you again soon!
2/10 Horrible
Tanya
Voyage d’affaires
8 janv. 2024
Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
No amendities, no customer service. Bathroom is outdated and well used. There was no alarm clock, extra blankets were not allowed when asked for them. It was a cold night. Woke up to gargage truck pick up at 5:30am from motel parking lot dumpster.
Tanya
Séjour de 1 nuit en janvier 2024
Réponse de Dany le 2 févr. 2024
We are sorry you didn't have a satisfactory stay with us. Unfortunately, there's nothing we can do about the garbage truck it does have to take the trash and unless there were no extra blankets available, you should've been given one at request, I'm sorry you were not accommodated with that. If you have any other concerns or suggestions, please call the office and let us know! We hope you will give us another chance in the future!
2/10 Horrible
Michael
1 janv. 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
DO NOT STAY HERE
This place is a nasty, money stealing pit of dispar. DO NOT STAY HERE
Michael
Séjour de 1 nuit en décembre 2023
Réponse de Dany le 3 févr. 2024
I'm sorry your stay was unsatisfactory. Unfortunately, you were not respectful of our business. Please do not retaliate with a negative review.
2/10 Horrible
Michael
30 déc. 2023
Michael
Séjour de 1 nuit en décembre 2023
Réponse de F.B. le 27 févr. 2024
Hi Michael, we apologize for any shortcomings you experienced during your stay. We are currently working on improving our property and hope you decide to stay with us in the future. Thank you!
10/10 Excellent
Maria
26 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Maria
Séjour de 1 nuit en décembre 2023
Réponse de Dany le 2 févr. 2024
We are glad you enjoyed your stay! We hope to see you again soon!
10/10 Excellent
Juan
16 déc. 2023
Juan
Séjour de 4 nuits en décembre 2023
Réponse de Dany le 2 févr. 2024
Thank you for your review! We hope to see you again soon!
10/10 Excellent
Giselle
18 nov. 2023
Giselle
Séjour de 1 nuit en novembre 2023
Réponse de Dany le 2 févr. 2024
We are glad you had a satisfactory stay with us! We hope to see you again!
10/10 Excellent
Larenzo
7 nov. 2023
Les points forts : Équipements
Staff is great
Larenzo
Séjour de 1 nuit en novembre 2023
Réponse de Dany le 8 nov. 2023
Thank you for your review! We're glad you enjoyed your stay with us and we hope to see you again soon!
6/10 Satisfaisant
Michelle
7 nov. 2023
Les points forts : Personnel et service
Michelle
Séjour de 3 nuits en novembre 2023
Réponse de Dany le 8 nov. 2023
Thank you for your feedback! Let us know if you have any suggestions on how we can improve your rating! We hope to see you again soon!
8/10 Bien
Patrick, Santa Fe
Voyage en famille
4 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Convenient location in downtown Chico
Patrick
Séjour de 2 nuits en novembre 2023
Réponse de Dany le 8 nov. 2023
Thank you for your feedback! We hope to see you again soon!
8/10 Bien
Rachel
4 nov. 2023
Rachel
Séjour de 2 nuits en octobre 2023
Réponse de Dany le 25 nov. 2023
Thank you for your rating! We appreciate your input and are glad you enjoyed your stay! We hope to see you again soon.
10/10 Excellent
Katy
3 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Katy
Séjour de 1 nuit en novembre 2023
Réponse de Dany le 4 nov. 2023
Thank you for your review! We're glad you enjoyed your stay with us and hope to see you again soon!
4/10 Médiocre
Samuel
31 oct. 2023
Samuel
Séjour de 1 nuit en octobre 2023
Réponse de Dany le 2 nov. 2023
We're sorry you weren't satisfied with your stay. Contact our office with any concerns about your stay with us or any suggestions you might have on how we can improve your visit next time! We hope you will give us another chance in the future.
8/10 Bien
Rachel
Voyage en famille
28 oct. 2023
Les points forts : Infrastructures et conditions de l’hébergement
It is super close to restaurants and stores in town. The facility is so clean and tidy. They also have wonderful security which ensures the safety of its guests.
Rachel
Séjour de 2 nuits en octobre 2023
Réponse de Dany le 29 oct. 2023
Thank you so much for your review! We are glad you enjoyed, and felt safe, staying with us. We hope to see you again soon!
10/10 Excellent
Humberto
Voyage en groupe
23 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Humberto
Séjour de 1 nuit en octobre 2023
Réponse de Dany le 26 oct. 2023
Thank you for your review! We're glad you enjoyed your stay with us, and we hope to see you again soon!
8/10 Bien
Marlon
Voyage en famille
16 oct. 2023
Location is great. Walking distance to downtown and surroundings.
Marlon
Séjour de 2 nuits en octobre 2023
Réponse de Dany le 18 oct. 2023
Thank you for taking the time to write a review! We are glad that you enjoyed your stay with us, and we hope to see you again soon!
6/10 Satisfaisant
Amelia
Voyage en famille
16 oct. 2023
Les points forts : Personnel et service
Les points faibles : Propreté
Amelia
Séjour de 2 nuits en octobre 2023
Réponse de Dany le 18 oct. 2023
Thank you for your review. If you have any suggestions on what we could do to better your rating please let us know! We hope to see you again soon!
2/10 Horrible
Francisco
Voyage d’affaires, Voyage en couple
16 oct. 2023
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Property was full of bugs, cockroaches
Francisco
Séjour de 1 nuit en octobre 2023
Réponse de Dany le 18 oct. 2023
We cannot control what bugs are scurrying around outside but we are very on top of spraying our rooms/motel in order to keep any unwanted little creatures out. We will look into the issue, in the meantime please feel free to contact our office with any questions or concerns.
6/10 Satisfaisant
Jesus
Voyage en couple
15 oct. 2023
Les points forts : Personnel et service
Friendly staff
Jesus
Séjour de 1 nuit en octobre 2023
Réponse de Dany le 18 oct. 2023
Thank you for your review! We are glad you enjoyed your stay and we hope to see you again soon!
8/10 Bien
Alexander
6 oct. 2023
Alexander
Séjour de 1 nuit en septembre 2023
Réponse de Dany le 28 oct. 2023
Thank you for your review! We are glad you enjoyed your stay and we hope to see you again soon!
10/10 Excellent
Alexander
4 oct. 2023
Alexander
Séjour de 1 nuit en octobre 2023
Réponse de Dany le 26 oct. 2023
Thank you for your review! We're glad you were satisfied with your stay, and we hope to see you again soon!
2/10 Horrible
Chaz
Voyage en groupe, Voyage d’affaires
10 sept. 2023
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Owners are extremely nice.. HOWEVER - I stayed for 3 night's.. but night one i walked to my room and a guy ran away from my door. I came up to my door and looked on the ground.. and there were blood splatters everywhere on the ground. AC unit doesnt count by the degrees.. idk how to explain that.. and to top it off.. no maid service.. and if you want new towels.. you have to turn them in yourself. Just one of the worst hotel experiences of my life tbh.. and i feel it is a duty to leave this review. Idk how i would feel if a mom and her kid came here to stay the night ir something. I was with me and another guy.. and it was not safe or satisfying. I literally took my possessions of value with me.. i didnt even leave them in the room. Its rhats bad. HOPE THEY TURN IT AROUND
Chaz
Réponse de Dany le 13 sept. 2023
Thank you for taking the time to leave a review. You are always welcome to ask the housekeepers for new sheets or any other services you feel are needed. I assure you our establishment is very safe, we never have any issues with theft or break ins. We're sorry you were unsatisfied with your stay, if you have any concerns or suggestions on how we could better your experience, please give the office a call!
2/10 Horrible
Jermaine
10 sept. 2023
Jermaine
Séjour de 1 nuit en septembre 2023
Réponse de Dany le 13 sept. 2023
Thank you for your review. We're sorry you were unsatisfied with your stay! If you have any suggestions or concerns please call our office. We hope you will give us another chance in the future!
6/10 Satisfaisant
Denise
Voyage en famille
6 sept. 2023
Les points forts : Personnel et service
Denise
Séjour de 2 nuits en septembre 2023
Réponse de Dany le 7 sept. 2023
Thank you for your review! If you have any suggestions on how we can improve your score please feel free to call or email the motel! We hope to see you again soon!
10/10 Excellent
Louies
Voyage en famille
4 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Louies
Séjour de 2 nuits en septembre 2023
Réponse de Dany le 6 sept. 2023
Thank you for taking the time to leave us a review! We are glad you enjoyed your stay and we hope that you will come again soon!
10/10 Excellent
Anayely
15 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Todo bien
Anayely
Séjour de 1 nuit en août 2023
Réponse de Dany le 16 août 2023
Thank you for your review! We are glad you enjoyed your stay and we hope to see you again soon!
10/10 Excellent
Steven
8 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gteat hotel for the price!
Steven
Séjour de 13 nuits en juillet 2023
Réponse de Dany le 9 août 2023
Thank you for your review! We are glad you enjoyed your stay with us and we hope you will come again soon!
10/10 Excellent
Richard
3 août 2023
Richard
Séjour de 1 nuit en août 2023
Réponse de Dany le 24 août 2023
Thank you for taking the time to leave us a review! We are glad that you enjoyed your stay, and we hope to see you again soon!
10/10 Excellent
Steven
27 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Steven
Séjour de 1 nuit en juillet 2023
Réponse de Dany le 28 juil. 2023
Thank you for your review! We are glad you enjoyed your stay and we hope to see you again soon!
2/10 Horrible
Gail
Voyage en famille
26 juil. 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Pay more for another place. Would sleep in the car
Not good.
Gail
Séjour de 1 nuit en juillet 2023
Réponse de Dany le 28 juil. 2023
I'm sorry you were disappointed with your visit. Please contact our office if you have any concerns about your stay with us! We hope you will give us another chance in the future.
10/10 Excellent
Shawn
18 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
A
Shawn
Séjour de 1 nuit en juillet 2023
Réponse de Dany le 19 juil. 2023
Thank you so much for your review! We hope to see you back soon!
10/10 Excellent
Bronson
16 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Bronson
Séjour de 1 nuit en juillet 2023
Réponse de Dany le 19 juil. 2023
We appreciate you taking the time to leave a review! We hope to see you back soon!
6/10 Satisfaisant
Mary Dunson
Voyage en couple
14 juil. 2023
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
It was cool ,I would rent again
Mary Dunson
Séjour de 1 nuit en juillet 2023
Réponse de Dany le 15 juil. 2023
Thank you for your review! We hope to see you again soon!
10/10 Excellent
Terry
11 juil. 2023
Terry
Séjour de 2 nuits en juillet 2023
Réponse de Dany le 3 août 2023
Thank you for the review! We're glad you enjoyed your stay and we hope to see you again soon!