« I had great time, but the hotel was overbooked so we stayed in totally diferent room i place near by but the common areas was pretty cool with several pools and a lot of Green areas. The staff was too confused and looked like they dont speak my language very well even if its in Bulgaria. The room had everything we needed just they can improve the cleaning in the bathroom »
« +The location and infrastructure is good, it has several pools and restaurants.
-The appartement we booked (sea view) was not available, so we were placed in a basement room. It seems that this is common practice (flagship appartement when booking and then being placed wherever available). The room was kind of dirty (stains on the wall, on the drapes, mold in the bathroom), the furniture is old and cheap, f.e. toilet seat was broken, mattress old and uncomfortable, bedsheets that are not wide...
« Excellent location - we had a studio with sea view. The staff was super busy but also very polite. All necessary for a short stay in the studio was sufficient and exceptionally clean - a rare find for those types of accommodations in BG as a whole. They also had free on site parking right next to the building. Would highly recommend because of the parking, location, cleanliness! »
« Exceptional spa and a lovely service. Everything is designed to make one's stay comfortable and beneficial for their health and well-being. The carpets needs refreshing, which is my only recommendation. »
