Außenbereich

Bewertungen von Quality Inn & Suites Cincinnati Downtown

2.5 out of 5
Quality Inn & Suites Cincinnati Downtown
800 W 8th St, Cincinnati, OH

Bewertungen

6.6
232 von insgesamt 1010 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
254 von insgesamt 1010 Gästebewertungen haben eine Bewertung von 8 - Gut" "
242 von insgesamt 1010 Gästebewertungen haben eine Bewertung von 6 - Okay" "
135 von insgesamt 1010 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
147 von insgesamt 1010 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

6.8/10

Sauberkeit

7.8/10

Personal & Service

6.0/10

Ausstattung

6.2/10

Zustand der Unterkunft

6.6/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Hans-Peter

Gut: Sauberkeit und Personal & Service
Laut, aber gutes Frühstück
Leider war die Autobahn nachts sehr laut, aber vergleichsweise gutes Frühstück.
Aufenthalt von 1 Nacht im Juni 2023
Antwort von surjit am 17. Juni 2023
Dear , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with nice breakfast. On behalf of our entire team, I would like to apologize for failing to exceed your expectations as noisy .We treat and consider all guests as our family members.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

6/10 – Okay

Verifizierter Reisender

Geschäftlich gereist
Gut: Personal & Service
einfaches Hotel das schon bessere Zeiten erlebt hat
Aufenthalt von 1 Nacht im März 2020
Antwort von surjit am 19. März 2020
Dear , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Surely we are simple hotel with simple and helpful staff. Hotel is under renovation. We treat and consider all guests as our family members. We offer complimentary hot breakfast, you would also relish free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager Quality Inn and Suites, Downtown

10/10 – Hervorragend

RAYMUNDO

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Muy buena ubicación
Aufenthalt von 3 Nächten im Mai 2024
Antwort von surjit am 27. Mai 2024
Dear Raymundo , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with very good location and perfect score 5/5. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

2/10 – Ungenügend

KADIDIATOU

Mit der Familie gereist
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
The hotel has a serious plumbing problem. From toilet to tub. The lamp broke, the towels are tiny, cigarette smells in one of the rooms. Over all i couldn’t wait to get out of the place. While I was at the front complaining about the smell of cigarettes someone came for the same reason 10 floor in his room.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von surjit am 27. Mai 2024
Dear Kadidiatou, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations as plumbing issue, lamp broke, tiny towels and smell .We treat and consider all guests as our family members.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

10/10 – Hervorragend

Yasuo

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024

4/10 – Schlecht

Mercedes

Geschäftlich gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
More like a Motel
Aufenthalt von 3 Nächten im Mai 2024
Antwort von surjit am 25. Mai 2024
Dear Mercedes, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

10/10 – Hervorragend

James

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Cxxx
Aufenthalt von 3 Nächten im Mai 2024
Antwort von surjit am 25. Mai 2024
Dear James , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with awesome experience and perfect score 5/5. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

10/10 – Hervorragend

Stacie

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Stayed here for a stop on our way more south, was easy to get to off the highway and quick simple check in. Staff were helpful and kind.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von surjit am 23. Mai 2024
Dear Stacie, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel near to highway+ staff helpful and kind besides perfect score 5/5. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

2/10 – Ungenügend

Christopher

Gut: Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit
Estaba toda la habitación sucia y no la limpiaron, las ventanas llenas de polvo y tenia mal olor la habitación
Aufenthalt von 2 Nächten im Mai 2024
Antwort von surjit am 22. Mai 2024
Dear Christopher, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations as dirty room, dusty windows and smell.We treat and consider all guests as our family members.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

4/10 – Schlecht

MICHELLE

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The bedsheets are stained and smelly. The carpet appears very old with strong odor. The bathroom walls are stained. NOT recommended!
Aufenthalt von 2 Nächten im Mai 2024
Antwort von surjit am 21. Mai 2024
Dear Michelle, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations as stained bedsheets, strong odour.We treat and consider all guests as our family members.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

8/10 – Gut

Jesse

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It did what it was supposed to do and provided a convenient spot near downtown to stay in. Nothing less than what was advertised. Staff was friendly and understanding.
Aufenthalt von 7 Nächten im Mai 2024
Antwort von surjit am 21. Mai 2024
Dear Jesse , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with friendly and understanding staff. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

8/10 – Gut

Edwin

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von surjit am 22. Mai 2024
Dear Edwin , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with nice experience and high score 4/5. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

8/10 – Gut

Dennis

My room wreaked of pot, I called the desk to report it. They said they would mark it down, no attempt to come spray or anything else.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von surjit am 20. Mai 2024
Dear Dennis , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with high score 4/5. On behalf of our entire team, I would like to apologize for failing to exceed your expectations as room wreaked of pot .We treat and consider all guests as our family members.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

8/10 – Gut

TL

Mit dem Partner gereist
Gut: Ausstattung und Zustand der Unterkunft
decent stay - clean room , comfy bed , good access to parking , covered parking , easy to find downtown - people hanging out in the garage area seemed odd
Aufenthalt von 1 Nacht im April 2024
Antwort von surjit am 17. Mai 2024
Dear TL, Thank you for taking the time to complete our online survey regarding your recent DECENT stay at our hotel with clean room, comfy bed and accessible parking besides high score 4/5. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

2/10 – Ungenügend

Precious

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
We checked in and 30 minutes later checked out. They had people on the property doing drugs and the room was dirty and they had bedbugs. The room was already paid for and they charged me another 100 for reasons unknown. I checked out within 39 minutes of being there
Aufenthalt von 2 Nächten im Mai 2024
Antwort von surjit am 16. Mai 2024
Dear Precious, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations as dirty room, bedbugs and unwanted activity in hotel.We treat and consider all guests as our family members.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

4/10 – Schlecht

Thomas

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von surjit am 14. Mai 2024
Dear Thomas, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

4/10 – Schlecht

Thomas

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Dirty and outdated. Not in a great area. Would never stay there again.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von surjit am 13. Mai 2024
Dear Thomas , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations as dirty, outdated and location not ok. Pl note- hote is under renovation. We treat and consider all guests as our family members.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

4/10 – Schlecht

Robert

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The whole property just didn’t seem safe but it was a very convenient location for our race downtown. It also had a horrible smell throughout the property. The thing I would give 5 stars to is the breakfast. They did a great job with that.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von surjit am 11. Mai 2024
Dear Robert, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with convenient location and exceptional breakfast. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided for smell and safety to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

6/10 – Okay

Tom

Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Conveniently located to get downtown or to U.C. campus or soccer stadium. It’s a bargain. But in sketchy area. Doesn’t feel safe even when in your car. Parking in garage attached and walking in can feel a bit scary. No restaurants nearby. Used to be a restaurant/bar inside hotel but it went out of business about 3 years ago, according to desk clerk (when asked April 2024). Hallways and room were OK. Decent bed. Noisy because there’s Interstate 75 right outside your window. That probably was not there when they built the place in 1964 — a year before I was born. Doesn’t look that old. Decent free breakfast that included a few hot items — waffle, eggs, and sausage. I’d go again when budget tight and going alone. -Tom
Aufenthalt von 1 Nacht im April 2024
Antwort von surjit am 8. Mai 2024
Dear Tom, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with convenient location, decent bed and delcious breakfast. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided for safety and noise to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

4/10 – Schlecht

Kathleen

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
The door didn’t lock. Lots of sketchy people hanging around in parking garage. I didn’t feel safe
Aufenthalt von 2 Nächten im Mai 2024
Antwort von surjit am 7. Mai 2024
Dear Kathleen, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations as door didnot lock, felt unsafe. We have adequate security..We treat and consider all guests as our family members.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

6/10 – Okay

Annette

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Check in was fairly quick. I personally don't like to stay at properties that put an actual $100 charge on your card for incidentals.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von surjit am 6. Mai 2024
Dear Annette, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with quick check in. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager100 deposit is fully refundable on departure. Normally it takes 3 to 5 days for credit

2/10 – Ungenügend

Laura

Mit dem Partner gereist
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Lame; nothing “quality” about it Just a cheap hotel Never again
Aufenthalt von 4 Nächten im April 2024
Antwort von surjit am 4. Mai 2024
Dear Laura, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with great price. On behalf of our entire team, I would like to apologize for failing to exceed your expectations as did not like stay and quality .We treat and consider all guests as our family members.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

2/10 – Ungenügend

Gahad, Dearborn

Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
A lot of homeless people there. The pool is closed
Aufenthalt von 1 Nacht im April 2024
Antwort von surjit am 30. Apr. 2024
Dear Gahad, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations as homeless and closed pool .We treat and consider all guests as our family members.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

2/10 – Ungenügend

John

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Deadbolt was missing on door when I arrived, hairdryer did not work and caught fire. Very scary parking garage with no gate, feels dated and unsafe
Aufenthalt von 1 Nacht im April 2024
Antwort von surjit am 29. Apr. 2024
Dear John, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations as deadbolt missing on door, hairdryer did not work, felt unsafe in parking .We treat and consider all guests as our family members.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

8/10 – Gut

Lee

Mit dem Partner gereist
Gut: Personal & Service und Zustand der Unterkunft
The convenience to downtown , and the hywy. A little noisy because of the hyw.
Aufenthalt von 1 Nacht im April 2024
Antwort von surjit am 29. Apr. 2024
Dear Lee , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel convenient to downtown and highway besides high score 4/5. On behalf of our entire team, I would like to apologize for failing to exceed your expectations as .We treat and consider all guests as our family members.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

10/10 – Hervorragend

Thomas

Aufenthalt von 1 Nacht im April 2024
Antwort von surjit am 19. Mai 2024
Dear Thomas, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with awesome experience and perfect score 5/5. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

6/10 – Okay

June

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im April 2024
Antwort von surjit am 28. Apr. 2024
Dear June, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

10/10 – Hervorragend

Kim

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was clean and served the purpose, it was close to my grandchild. Graduation
Aufenthalt von 1 Nacht im April 2024
Antwort von surjit am 27. Apr. 2024
Dear Kim, Thank you for taking the time to complete our online survey regarding your recent stay at our CLEAN hotel which served complete purpose besides perfect score 5/5. Hopefully you had good interaction with grandchild. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

8/10 – Gut

James, Toronto

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von surjit am 27. Apr. 2024
Dear James, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with fantastic experience and high score 4/5 We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

6/10 – Okay

Kristen

Mit einer Gruppe gereist
Verbesserungswürdig: Ausstattung
I only stayed here for one night and that was enough. The location was not in a good part of town and there were no places to eat nearby. The location was right off the thruway so it did get a bit noisy at night. The free breakfast wasn’t good but I guess you can’t expect much when it’s free.
Aufenthalt von 1 Nacht im April 2024
Antwort von surjit am 24. Apr. 2024
Dear Kristen, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations as issue with location, bit noisy, and breakfast not ok .We treat and consider all guests as our family members.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

10/10 – Hervorragend

Mary

Aufenthalt von 1 Nacht im April 2024
Antwort von surjit am 12. Mai 2024
Dear Mary, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with fantastic experience and perfect score 5/5. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

4/10 – Schlecht

Tracy

Verbesserungswürdig: Zustand der Unterkunft
The property is run down. The only working ice machine was on the fifth floor. We were with a group and planning to meet in the evenings at the bar. The bar is closed. The neighborhood did not feel safe. The positives : the room was clean and breakfast was good.
Aufenthalt von 2 Nächten im April 2024
Antwort von surjit am 23. Apr. 2024
Dear Tracy, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with clean room and good breakfast. On behalf of our entire team, I would like to apologize for failing to exceed your expectations as ice machine did not work, closed bar, unsafe neighbourhood .We treat and consider all guests as our family members.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship ManagerPl note - hotel is under renovation and we have adequate security to take care of guests

6/10 – Okay

Mary Ann

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Check in people nice but would never return to that property
Aufenthalt von 1 Nacht im April 2024
Antwort von surjit am 22. Apr. 2024
Dear Mary Ann, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with nice check in people. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

2/10 – Ungenügend

Matt

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The pictures made the facility look medium upscale, but the hotel itself was dirty. The sheets were stained, the walls were stained. The couch had rips in it, it was frankly disgusting.
Aufenthalt von 2 Nächten im April 2024
Antwort von surjit am 21. Apr. 2024
Dear Matt, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations as stained sheets and walls, souch with rips.We treat and consider all guests as our family members.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

10/10 – Hervorragend

TERRY

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Everything acceptable
Aufenthalt von 1 Nacht im April 2024
Antwort von surjit am 20. Apr. 2024
Dear TERRY , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with highly acceptable experience and perfect score 5/5. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

10/10 – Hervorragend

Joojong

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2024
Antwort von surjit am 19. Apr. 2024
Dear Joojong, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

10/10 – Hervorragend

Arnold

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was great!!
Aufenthalt von 2 Nächten im März 2024
Antwort von surjit am 17. Apr. 2024
Dear Arnold, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with great experience and perfect score 5/5. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

2/10 – Ungenügend

Melissa

Mit einer Gruppe gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
I was terrified to see people carrying guns that were obviously very high. Someone tried to break into our room!
Aufenthalt von 3 Nächten im April 2024
Antwort von surjit am 18. Apr. 2024
Dear Melissa, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations as you felt unsafe while people carried guns. May we humbly submit that we have adequate security to provide safety to our guests..We treat and consider all guests as our family members.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

2/10 – Ungenügend

Kyrianna

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Had problems with the keys and there was even some point where we discovered that our door wasn’t locking even though we thought it was. I was charged an extra $150 for using my father’s card to pay for my room. I don’t plan on booking with Quality Inn and Suites anymore.
Aufenthalt von 3 Nächten im April 2024
Antwort von surjit am 17. Apr. 2024
Dear Keryianna , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations as problematic door key+ extra150 charged. we shall enquire and revert back with action..We treat and consider all guests as our family members.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

10/10 – Hervorragend

Ashlee

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We've stayed at this property twice now, and both times were a great experience. The parking is an attached parking garage, the staff is pleasant, check-in and check out are super quick and easy, and the rooms are very clean and smell fresh. We definitely plan to make this our go-to stay whenever we're in town.
Aufenthalt von 1 Nacht im April 2024
Antwort von surjit am 16. Apr. 2024
Dear Ashlee , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with great experience, pleasant staff, prompt check in, clean and fresh smelling rooms besides perfect score 5/5.. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

10/10 – Hervorragend

Tyler

Aufenthalt von 2 Nächten im April 2024
Antwort von surjit am 5. Mai 2024
Dear Tyler, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with awesome experience and perfect score 5/5. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

6/10 – Okay

James

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von surjit am 16. Apr. 2024
Dear James, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

4/10 – Schlecht

Kaoru

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
日本人にとっては匂いがきつすぎる。 朝食がやや粗末 アメニティが充実していない。 トイレの水が流れにくかった。
Aufenthalt von 3 Nächten im April 2024
Antwort von surjit am 13. Apr. 2024
Dear Kaoru, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations as smell, issue with breakfast and toilet flushing hard.We treat and consider all guests as our family members.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

4/10 – Schlecht

Jeanne

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von surjit am 13. Apr. 2024
Dear Jeanne, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

8/10 – Gut

Andravius

Gut: Sauberkeit und Personal & Service
It’s definitely A get what you pay for type of place but overall not bad at all
Aufenthalt von 1 Nacht im April 2024
Antwort von surjit am 16. Apr. 2024
Dear Andravius, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with nice experience- value for money besides high score 4/5. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

2/10 – Ungenügend

Mark

Aufenthalt von 1 Nacht im April 2024
Antwort von surjit am 30. Apr. 2024
Dear Mark , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

2/10 – Ungenügend

Sarah

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
This place is super gross dirty rundown and sketchy don’t stay here
Aufenthalt von 2 Nächten im April 2024
Antwort von surjit am 9. Apr. 2024
Dear Sarah , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations as you did not like cleanliness and felt sketchy area .We treat and consider all guests as our family members.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

8/10 – Gut

Janet

Mit der Familie gereist
Gut: Personal & Service und Ausstattung
The property is in a transit area. It doesn’t look safe but we had no issues.
Aufenthalt von 1 Nacht im April 2024
Antwort von surjit am 9. Apr. 2024
Dear Janet, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with nice experience and high score 4/5. While we are in transit area, yet walkable to downtown. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

8/10 – Gut

Claudia

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
There are bus stops right next to the hotel that take you downtown for $2 a trip that were very convenient and easy to use.
Aufenthalt von 2 Nächten im April 2024
Antwort von surjit am 8. Apr. 2024
Dear Claudia, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel- with convenient trip to downtown in bus besides high score 4/5. On behalf of our entire team, I would like to apologize for failing to exceed your expectations as .We treat and consider all guests as our family members.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

10/10 – Hervorragend

Tsubasa

Gut: Sauberkeit, Personal & Service und Ausstattung
値段も安く、部屋もそこそこ広かった。
Aufenthalt von 3 Nächten im März 2024
Antwort von surjit am 3. Apr. 2024
Dear Tubasa, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with spacious room and great price besides perfect score 5/5. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager