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Thank you for taking a moment to leave a review, Alexander. The staff and I at the Red Roof Inn Cincinnati East - Beechmont appreciate your 4/5 score following your stay. I am happy that your stay was okay with us. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, GabrielleRed Roof ManagementRediResponse Specialist

It is so rewarding to see that you had a great stay with us, Alexander. Thank you for your 4/5 score. We’re proud to have achieved this level of comfortability with you. I am grateful for the feedback you provided so we are able to continually improve our hotel. Thank you for choosing RED ROOF INN CINCINNATI EAST - BEECHMONT. We hope to see you again soon. Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

Hello Alexander, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN CINCINNATI EAST - BEECHMONT and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

Dear Madison,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN CINCINNATI EAST - BEECHMONT. At Red Roof, it's good to know that the owner was super nice and very helpful. Nevertheless, regarding your comments of the condition of the sheets, the possible mold in the shower and all the other concerns that you mentioned. These will be taken into consideration. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

Hello Zyhakiah, Thank you for taking a moment to complete our survey. At the Red Roof Inn Cincinnati East - Beechmont we strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, do not hesitate to let our front desk know so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Dear Lee,Thank you for taking the time to tell us about your experience at the Red Roof Inn Cincinnati East - Beechmont. I am glad to read that you were pleased with your stay and the value ratio, prompting your 4/5 score. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Hello Dalwinder, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Cincinnati East - Beechmont and I are saddened to see your 1/5 score following your stay. In the future, please consider adding more comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Hello Zyhakiah, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN CINCINNATI EAST - BEECHMONT and I welcome your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Dannielle Red Roof Management

Hello Tina, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Cincinnati East - Beechmont and I appreciate your 8/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Hello Kris, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN CINCINNATI EAST - BEECHMONT and I are disappointed to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Hello Valued Guest, Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn Cincinnati East - Beechmont. We are sorry you had a less than satisfactory experience, prompting your 4/10 rating. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Hello Shavonn,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Cincinnati East - Beechmont. You've expressed your displeasure in both the rooms in which you were provided due to you finding there to be an odor in the room, the room being unclean and a broken heater. This is not usually an experience our guests have with us. Thank you for making us aware, as guest comfortability is one of our top priorities. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again. We wish you the best in your future travels.Very truly yours,Red Roof Management

Dear Dawn,We are sorry to hear your recent experience at the Red Roof Inn Cincinnati East - Beechmont did not meet your expectations. We are utterly disappointed to read that you encountered these distasteful situation. I will certainly bring this to the management’s attention in an effort to address your concern. We appreciate your business and truly value your feedback. Sincerely,Red Roof Management

Thank you for taking a moment to leave a review, Dwight. The staff and I at the Red Roof Inn Cincinnati East - Beechmont were disappointed to see your 2/5 score following your stay. In order to understand what prompted your 2/5 score, please consider adding comments to your review to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, Red Roof Management

Thank you for taking a moment to leave a review, Jaii. The staff and I at the Red Roof Inn Cincinnati East - Beechmont appreciate your 3/5 score following your stay. At Red Roof, we aim to deliver positive experiences and we’re happy you were satisfied. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area. Sincerely, Red Roof Management

Hello Carrie, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Cincinnati East - Beechmont and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where Red Roof can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof ManagementRediResponse Specialist

Dear Jennifer,Thank you for your review following your stay at Red Roof Inn Cincinnati East - Beechmont. It was regretful to have discovered that you weren’t thoroughly impressed with us during your recent stay. You indicated that the musty smell and the burn holes in the blanket hindered your stay, which was saddening to read. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. It would be our pleasure to provide better accommodations at any of our brand locations in the future. With thanks, Gabrielle Red Roof Management RediResponse Specialist

Hello Angelia,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Cincinnati East - Beechmont and I appreciate your 8/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof ManagementRediResponse Specialist

Dear Stephen,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Red Roof Inn. It's nice to know that you were pleased with the quiet nature of our environment, however, you indicated that it fell short of your expectations due to issues you described regarding bugs, your room type not being available and uncleaned floors. This is truly regrettable, as it is not an experience or guests usually have. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We at Red Roof hope you have a good day.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

Hello Nilsa, I appreciate you sharing your feedback following your stay at the Red Roof Inn Cincinnati East - Beechmont. I was saddened to read that your stay fell short of your expectations due to the pests you reported, the odor of the room and the other highlighted concerns hindered your stay. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified management of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,TiannaRed Roof ManagementRediResponse Specialist

Hello Gregg, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN CINCINNATI EAST - BEECHMONT and I appreciate your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management

Hello Valued Guest, Thank you for leaving a review of Red Roof Inn. You indicated that you were not pleased with your stay, resulting in your 1/5 score. The issues you brought to our attention regarding the uncleanliness of your room/floors and limited toiletries are truly regrettable. We strive to provide guests with all the comforts of home, so I am disappointed to see that was not your experience. I really appreciate you bringing this to our attention. Thank you again for sharing your concerns. We wish you the best in your future travels. Sincerely, Toni-Ann Red Roof ManagementRediResponse Specialist

Hello Eddie, Thank you for leaving a review of our Red Roof Inn. You indicated that you were not pleased with your stay, resulting in your 1/5 score. The issues you brought to our attention regarding your room not being serviced, there being no wash clothes/linens and your interaction with staff being poor are truly regrettable. At Red Roof we strive to provide guests with all the comforts of home, so I am disappointed to see that was not your experience. I really appreciate you bringing this to our attention. Thank you again for sharing your concerns. We wish you the best in your future travels. Sincerely, Toni-Ann Red Roof ManagementRediResponse Specialist

Hello Virginia, Thank you for leaving a review of our Red Roof. You indicated that you were not pleased with your stay, resulting in your 2/5 score. The issues you brought to our attention regarding tan uncleaned room, burn holes in the chair and insects are truly regrettable. At Red Roof we strive to provide guests with all the comforts of home, so I am disappointed to see that was not your experience. I have relayed your concerns to management in an effort to have them addressed. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. Thank you for sharing your concerns and I hope you have a good day. Sincerely, Toni-Ann Red Roof ManagementRediResponse Specialist

Hello Cassandra, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN CINCINNATI EAST - BEECHMONT and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management RediResponse Specialist

Dear Erica,I appreciate you sharing your feedback following your stay at the Red Roof Inn Cincinnati East - Beechmont. I was saddened to read that your stay fell short of your expectations due to the insects you reported, the uncleanliness of the room and the other concerns you listed. Please know that Red Roof work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. Thank you for sharing your concerns and we wish you all the best in your future travels.Sincerely,CarlaRed Roof Management RediResponse Specialist

Dear Virginia,I appreciate you sharing your feedback following your stay at the Red Roof Inn Cincinnati East - Beechmont. I was saddened to read that your stay fell short of your expectations due to the insects you reported, the television did not wort and the other concerns you listed. Please know that Red Roof work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. Thank you for sharing your concerns and we wish you all the best in your future travels.Sincerely,CarlaRed Roof Management RediResponse Specialist

Hello Evan, Thank you for taking a moment to complete our survey. At the Red Roof Inn Cincinnati East - Beechmont we strive to provide guests with all the comforts of home, so I am disappointed to see your 4/10 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof Management RediResponse Specialist

Dear Frank,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Cincinnati East - Beechmont. I was saddened to read that your stay fell short of your expectation due to the situation you described regarding the uncleanliness of the room, the burn marks on the pillows and the other concerns you listed. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Hello Valued Guest,Your review of the Red Roof Inn Cincinnati East - Beechmont was recently brought to our attention. The team was saddened to see that we failed to provide you with a satisfactory experience. In order to understand what prompted your 2/10 score, I welcome any further information you can provide. It is through guest feedback that Red Roof is able to make improvements.Thanks again for sharing your rating. We would love to provide you with an improved stay on your next trip. Respectfully,XaoRed Roof ManagementRediResponse Specialist

Hello Lázaro, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN CINCINNATI EAST - BEECHMONT and I were delighted to see your perfect score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LintonRed Roof Management RediResponse Specialist

Hello Douglas, The staff at the Red Roof Inn Cincinnati East - Beechmont and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Thank you for taking the time to tell us about your experience at the Red Roof Inn Cincinnati East - Beechmont, Brenda. I am sorry that your experience did not meet your expectations. You stated that the lump in the bed and the A/C situation, along with the other highlighted issues hindered your stay. In an effort to rectify these in a timely manner, I have shared your comments with the property.Thanks to your feedback, Red Roof can work towards making the necessary changes. I wish you all the best in your future travels.Very truly yours,XaoRediResponse Specialist

Hello Deborah, I am pleased to have had you as our guest at Red Roof. Your 4/5 score is much appreciated, Yet; we would love for you to consider adding comments to your survey in the future, to assist us in discovering what we’re doing well and how we can improve our service, to make your stay that much better. Thanks again, we do hope you will choose to stay with us again so we can have the opportunity to provide you with an even better experience at Red Roof. Sincerely, Toni-Ann Red Roof Management RediResponse Specialist

Hello Kaitlyn, Thank you for being our Red Roof guest. I appreciate your 3/5 score following your stay, but would love for you to consider adding comments to your survey to let us know what we’re doing well and where we can improve to provide you with a better experience. I do hope that you will return to our hotel, or any other long term lodging locations in the future. Sincerely, Toni-Ann Red Roof ManagementRediResponse Specialist

Hello Linda, Thank you for taking a moment to complete our survey. Red Roof Inn Cincinnati East - Beechmont we strive to provide guests with all the comforts of home, so I am disappointed to see your 2/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof Management RediResponse Specialist

Dear Rachael, Thank you for taking the time to tell us about your experience at the RED ROOF INN CINCINNATI EAST - BEECHMONT. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the lack of cleanliness you described, the foul odor mentioned along with the other issues highlighted. We strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 scoreAt Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Oshane Red Roof Management RediResponse Specialist

Hello Daniel,Thank you for providing us with details about your stay at the Red Roof Inn Cincinnati East - Beechmont. I am happy you found our price to be affordable. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,OliviaRediResponse Specialist

Dear Daniel, Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN CINCINNATI EAST - BEECHMONT. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Oshane Red Roof ManagementRediResponse Specialist

Dear Asia,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN CINCINNATI EAST - BEECHMONT. It’s great to hear that you had a wonderful stay. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Antonio,Red Roof Management

Dear Summer,Thank you for taking the time to tell us about your stay at the Red Roof Inn Cincinnati East - Beechmont. I am sorry that your experience did not meet your expectations, prompting your 2/10 score. The situation you described regarding the uncleanliness of the room is truly regrettable. We are very sorry for your experience. Our team is committed to satisfying our guests, so we are very thankful for your feedback.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Very truly yours,SashaunaRed Roof Management RediResponse Specialist

Hello Parker,We are sorry you had a less than satisfactory experience, prompting your 1/5 rating, following your stay at the Red Roof Inn Cincinnati East - Beechmont. You indicated that you found our hotel to be filthy. Please note that your feedback is appreciated and will be taken into consideration to makes changes to ensure your satisfaction.It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,OnielRediresponse Specialist

Dear Tim,Thank you for sharing your thoughts following your recent visit at the Red Roof Inn Cincinnati East - Beechmont. It's rewarding to read that our clean and affordable rooms met your needs. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LintonRediresponse Specialist

Thanks for sharing your feedback with us, Teresa. The staff at our Red Roof Inn Cincinnati East - Beechmont were elated to see that we earned your 4/5 score. You mentioned some highlights, such as our clean beds and linens, along with our clean shower and tub, which were pleasing to read. As it pertains to the dirty window ledge and that nothing looked fresh to you, your feedback may be taken into consideration.Please know your voice is important to us and we will be using the feedback you provided to try to make improvements to ensure we offer a better experience for our guests in the future. Thanks again for sharing and we look forward to hosting you again in the future.With thanks,XaoRediResponse Specialist

Hello Camille,Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn Cincinnati East - Beechmont were disappointed to see your 2/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRediResponse Specialist

Hello Michael,Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn Cincinnati East - Beechmont appreciate your 8/10 score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,TiannaRediResponse Specialist

Hello Samantha,Thank you for taking the time to write a review of your stay at the Red Roof Inn Cincinnati East - Beechmont. It was so heartwarming to read your kind remarks regarding our nice hotel and friendly staff. Our aim is to deliver a positive experience for all our guests and we're happy to have achieve that with your stay. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your feedback and we look forward to welcoming you back in the near future.Sincerely,TiannaRediResponse Specialist