Hotel Clwyd

« We had a lovely stay. Our room was perfect for us….lovely comfy bed and a small courtyard where we had dinner delivered! We were lucky that the weather was very warm too. Our dogs were very happy and calm and safe there . I would happily recommend this room (2) for anyone travelling with dogs. Thank you Wynnstay and staff, you made our trip really comfortable. »

« Check in was fast and efficient. The room was clean, although it only had a small window there was a door to the courtyard we could open. The bed was comfortable and we had a good nights sleep. The shower was fine and there was a good beverage tray with biscuits. Breakfast was quite chaotic with food not being replenished and tables not being cleared and cleaned. However the cooked breakfast was tasty. »

« We had a nice stay, even if I broke my arm near the swimming pool! The staff was nice, polite and really helpful. »

« Very quiet and peaceful location but easy to get to. »

« It was too cold in this hotel, the heater started at 5 pm and stopped around 9 pm. And then from 6 am until 9 or 10 am, so it wasn't enough for this kind of room in a this kind of hotel with bad insullation, only a simple glass window. The maximum temperature was 14°C. I sleept with pullover !!! And particulary in the shower room with only 12 to 14 °C I will never be in this hotel. »

« The hotel was stunning and the staff are very helpful and pleasant. The location is beautiful and ideal for walking in to town centre. The food was very nice, I can’t critique anything about the hotel, staff or service. I gave the amenities 3/5 only because we didn’t stay long enough to use them. »

« Great hotel, great pub, very nice employees, and a beautiful town! »

« It was such a lovely place to stay, very cosy and clean. »

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« Grande chambre spacieuse, bien équipée, wifi. Grand parking pas de problème pour trouver une place. Grand choix pour le petit-déjeuner. Si la chambre donne sur la route il peut y avoir un peu de bruit car passante à vitesse assez élevée. »

« La chambre avec vue sur le village était parfaite, le lit très confortable et la salle de bain propre et fonctionnelle. Les petits-déjeuner valent le détour! La personne qui nous accueille est très sympathique. »

« Food was especially good; we had dinner and breakfast at the pub. Staff was helpful in suggesting where to park our car. »

« We love Herons Retreat, we have been many, many times! Well over 15 times, so that shows how much we love it. »

« The property was very clean the bed was very comfortable we had the best nights sleep breakfast was lovely, over all we had a great stay would use them again thank you. »

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