Châteaux à Clwyd

« It was too cold in this hotel, the heater started at 5 pm and stopped around 9 pm. And then from 6 am until 9 or 10 am, so it wasn't enough for this kind of room in a this kind of hotel with bad insullation, only a simple glass window. The maximum temperature was 14°C. I sleept with pullover !!! And particulary in the shower room with only 12 to 14 °C I will never be in this hotel. »

« We had a nice stay, even if I broke my arm near the swimming pool! The staff was nice, polite and really helpful. »

« The rooms had bugs , there was air conditioning outside on the landings but inside the rooms were disgusting no air conditioning we were sweltering and uncomfortable all night I would never stay here again beware »

« Lovely place ,food was good, staff ok Will recommend »

« Grande chambre spacieuse, bien équipée, wifi. Grand parking pas de problème pour trouver une place. Grand choix pour le petit-déjeuner. Si la chambre donne sur la route il peut y avoir un peu de bruit car passante à vitesse assez élevée. »

« We love Herons Retreat, we have been many, many times! Well over 15 times, so that shows how much we love it. »

« At first, we felt a bit hesitant since it was someone’s house and there weren’t any clear signs—we just walked onto the property. When we got to our room, it was lovely, though I was still slightly unsure because you could hear people in the main house, and I wasn’t certain about privacy or whether anyone could enter our room. However, no one did, and our concerns quickly faded. The room itself was beautiful—bright, airy, and very clean. The bed was comfortable, and the views were absolutely...

« A friendly welcome although despite checking in online we still had to repeat the process at reception. The parking instructions had changed since we had made the booking only a few days earlier so we had to move the car. The room was a good size with a comfortable bed and a lovely welcome note which was a nice touch. The shower curtain bracket was broken in the en-suite which we reported to reception although the curtain could still be used. There was plenty of hot water however, the water...

« Staff all very friendly, breakfast good, stunning surrounding scenery, only a (most pleasant) 5 min river walk to Llangollen. »

« Good hotel for our short 2 night stay visiting relatives in the area. The management were very helpful and provided anything we asked for. We didn’t have dinner there so can’t comment on that aspect, but breakfast was first class and cooked freshly to order. »

« Very nice and helpful hosts. Great breakfast. Beautiful hiking or mountain biking from there. »