Hôtel près de Musée d'histoire de Coldstream, Coldstream, Coldstream

« Ideal location to go walking the staff we're wonderful very friendly and helpful. The menu is a bit sparce but what was available was superb would highly recommend »

« First class stay, quality of fresh food was quite amazing for a small place, fresh Lobster on the menu and breakfast was excellent with lots of fresh local produce. Will definitely come back! »

« A 200 year old pub and inn - interesting ! Unfortunately our room was fairly horrible, we definitely got the hotels.com room : 200 year old mattress, wall view, kitchen vents under the window and lots of noise when we (or the neighbours) ran any water. Food in the evening was good and breakfast ok (very dingy dining room). Everything needs an overhaul. The staff were great though ! »

« We had a Premier Plus room so nice & spacious. Clean room with good amenities including WiFi. Friendly & helpful staff. Onsite restaurant & bar was good especially happy hour deals. Good location in the centre of the historic. Easy free parking close by. »

« I would normally say nothing rather than write a bad review but this place was so bad - the room in particular, the fact that no one cared and it showed , the lack of maintenance or bothering about customers , i think other guests should be aware. We could have put up with having to search for someone to check us in, the dirty carpets, battered dirty paint work, incredibly slow service , being made to feel an inconvenience for having dinner ( food was nice when we eventually got it) and not...

« Overall a very good value place to stay, and as long as you know the place’s limits in advance you can plan round them. A bit on the basic side (no desk in the room, no towels, no dedicated wifi (something cloudy that didn’t work on 4th floor, so I tethered iPad to phone). toilet and shower a bit “military grade” but the price point was exceptional. Most of the staff were really friendly. Oh yeah there was a bit of a smell in the 4th floor corridor, but this was only in the corridor not in...

« Séjour très bien. Très au calme et superbe vue »

« Situated in the very centre of Kelso, convenient place to stay when exploring the area. Checkin was done very easily, with clear instructions sent beforehand. There is a Greggs just in front of the hotel, and also several restaurants and takeaways in close vicinity. There was double glazing in the room, and hence better insulation. »

« Well situated, quiet, shops nearby and handy for the local history. »

« The room was very big and spacious. It was very clean and came with en suite too. There was a back door to the car parking area, which was a nice touch to load/unload your cases. The bar was nice with seating areas for food in the evening, just like a restaurant. The food was exceptional in the evening and at breakfast. The service was too. Staff were very friendly and courteous. We really enjoyed our stay here and highly recommend it. »

« Thoroughly loved every moment here. Staff attentive but respectful, hotel is stunning and the grounds are delightful. Food outstanding »

« There was no staff on site. I may have misplaced instructions that were sent to me, but I was not prepared for such a deserted arrival. It worked out in the end and it was a convenient place from which to visit surrounding areas of interest. »

« Nous avons demandé un thé vers 11:00 pour y accueillir un ami, réponse: “there is no service now”. Puis nous avons demandé pour un entretien avec notre visiteur, au calme car il y avait un match de foot dans le grand salon et beaucoup de bruit, sollicitant de nous mettre dans un salon annexe, réponse: “no that’s not possible”. Déplorable…. Nous n’y retournerons pas »

« Comfortable beds, great linens, all the extras you would expect in a better quality hotel. They even left eggs and bread for breakfast so we wouldn't need to run out on the first evening. I loved the unique decorating touches and gardens. But I needed a step-stool to unlock the patio door and could not find one. Also, please provide explanations for starting the dishwasher and washer - your American guests were not familiar with the brands and did not want to risk abusing them. And the...

« Stayed one night with my partner on a mini tour including visit to Bamburgh Castle. Nice evening meal and breakfast. Would happily stay again if in the area. Thank you. »