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Reviews of Coolangatta Estate

4 out of 5
Coolangatta Estate
1335 Bolong Road, Coolangatta, NSW

Reviews

8.4

Very good

Rating 10 - Excellent. 222 out of 580 reviews" "
Rating 8 - Good. 246 out of 580 reviews" "
Rating 6 - Okay. 79 out of 580 reviews" "
Rating 4 - Poor. 21 out of 580 reviews" "
Rating 2 - Terrible. 12 out of 580 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The picturesque area, well looked after heritage buildings, great service from staff, good value for group/family travel
Stayed 2 nights in Apr 2024

8/10 Good

Lynette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful area & very quiet
Stayed 2 nights in Feb 2024

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great property Beautiful grounds Peaceful environment
Stayed 2 nights in Feb 2024

10/10 Excellent

Robert

Stayed 1 night in Feb 2024

10/10 Excellent

SENIALE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent
Stayed 5 nights in Feb 2024

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location, quiet and characterful .
Stayed 2 nights in Feb 2024

8/10 Good

Dionne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful old historical buildings and vineyards surrounding it the negatives are the cobwebs in our room no hairdryer or shower caps provided but overall a lovely place to stay
Stayed 1 night in Feb 2024

4/10 Poor

David

Liked: Cleanliness
The property is located in a good area. The room was nice except for the stench from the toilet shower area that was constant and unpleasant also unsatisfactory. The shower fitting was leaking.
Stayed 2 nights in Feb 2024

6/10 Okay

Karen

Stayed 1 night in Feb 2024

10/10 Excellent

Carolina

Travelled with partner
The winery its self was great and the grounds are beautiful. The cottage needs some upgrading and revamping more modern look. The outside needs repairing and chairs and table need some loving care a bit dusty with spiderwebs around.
Stayed 1 night in Feb 2024

8/10 Good

Jo

Travelled with group
Liked: Staff & service
The girl at frount desk was amazing,so friendly and helpful
Stayed 2 nights in Jan 2024

10/10 Excellent

Lindsey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique property, each room is different. Lovely location
Stayed 2 nights in Jan 2024

8/10 Good

Jenetta

Travelled with family
Liked: Cleanliness
We have been to this property ages ago. It was wonderful back then. We came back for the memory and short break. Well the office was closed and we only saw a person when we checked out. Oh and there was a friendly worker guy but it was as if we were not there. I certainly did not feel welcome. Very anonymous. The restaurant where we enjoyed a wonderful breakfast years ago was closed. Permanently. We were told we could get a 'breakfast pack'. No thanks. In the two days we stayed it was so empty and isolated. The bathroom ceiling had a 'skylight' makeshift from perspex. It fell in almost and my hubby had to get on a chair to lift it up to secure it. The chair itself, thank God it didn't collapse. No he is not a heavy guy. Heaps of dirt and bugs fell out of the ceiling when he put it back. The fan in the bathroom didn't work. It was a nice stay but its just getting so run down this property. The scenery is magnificent though. And it is comfortable sort of. But the wifi doesn't really work properly and drops out all the time so you got to keep logging in. It's relatively clean though apart from the above and would be a great place to stay if there were more people to chat with over a cuppa in a cafe or a breakfast or something. You got to drive like 10 minutes to find a bowling club and certainly no shops. Would be nice if it had a shop also to buy things. Like cake, coffee, chips, ice cream, snacks etc. This place could really be jumping if they became more people friendly.
Stayed 2 nights in Jan 2024

6/10 Okay

Susan

Travelled with partner
Liked: Staff & service
The property location is peaceful and quiet. The rooms or cottages are a little rundown. We stayed for 3 nights. No towels changed. The first room we were given the fridge was very dirty. But to be fair we were quickly moved to another room. Overall it was a pleasant stay,the history of the estate is awesome. Would probably not stay again. Just didn’t suit my needs.
Stayed 3 nights in Jan 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

6/10 Okay

Amanda

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 3 nights in Jan 2024

6/10 Okay

Martin

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I really liked the historical buildings and beautiful landscape. However, the room had no good WiFi connection, no complimentary tea bags, no useful knife (only cheese knife), no proper ceiling light; and the only window could not be opened (stuck).
Stayed 2 nights in Jan 2024

2/10 Terrible

Klaus

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Linen not clean no bins outside hooks back of bathroom door broken. TV is in dangerous place over sink. cut my head on TV. toilet leaks. not enough storage 4 a week. not a Queen Bed. not enough bench space. We would not recommend this place.
Stayed 6 nights in Jan 2024

8/10 Good

Kerry

Travelled with partner
Liked: Staff & service
Lovely quiet location, with interesting history. Accommodation could do with a bit of TLC . Beautiful grounds and view.
Stayed 1 night in Jan 2024

10/10 Excellent

Meredy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Faysal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jan 2024

10/10 Excellent

Jon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here overnight. Absolutely stunning property and restaurant. Super close to Berry and Shoalhaven.
Stayed 1 night in Jan 2024

8/10 Good

gorgette

Liked: Cleanliness
Stayed 1 night in Jan 2024

8/10 Good

Damien

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024

8/10 Good

Jackie

Liked: Staff & service
Stayed 3 nights in Jan 2024

6/10 Okay

David

Travelled with partner
It was very disappointing. The room smelt very musty, the carpet looked very old and the whole room is in need of replacement. Whilst “antique” furniture may be in keeping with the age of the property the furniture in our room was more than past its best. There were cobwebs on the door and dead insects trapped in the window- which also needed cleaning. The television is situated above the sink which makes viewing somewhat awkward.
Stayed 1 night in Jan 2024

8/10 Good

Markus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Leonard

Stayed 1 night in Dec 2023
Response from Natalie on 22 Dec 2023
Hi Lenoard,It's disappointing you elected to leave a 2-star review. You chose not to stay with us and received a full refund for your cancelled booking, so we are unsure how you even arrived at this rating? If you'd like to leave direct feedback, please contact reception.Thank you,Management

10/10 Excellent

Bronwyn

Business traveller
Very comfortable property to stay in and the staff are lovely.
Stayed 4 nights in Dec 2023

8/10 Good

Sharon

Travelled with partner
It is a beautiful property - the grounds are well kept and attractive and we appreciated the heritage buildings. The room was well equipped and the bed very comfortable. However, it was very musty and there were a lot of cobwebs within the room, and a few spiders. A thorough clean and dust and a good carpet deodoriser would help. There was no information in the room at all about facilities or anything, but we found out that the restaurant only opens on weekends. We drove into Nowra for food. We got a half price deal midweek which was great but would not want to pay full price for our experience and will probably not return.
Stayed 2 nights in Nov 2023

8/10 Good

Lee

Liked: Cleanliness, staff & service
X
Stayed 1 night in Nov 2023

8/10 Good

Jo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the atmosphere,great views....so happy with my accommodation....loved it will be back
Stayed 2 nights in Nov 2023

8/10 Good

Alicia

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Beautiful winery and location. Room was nice in the old stables building. However main light didn't work and no hair dryer in the room
Stayed 2 nights in Oct 2023

10/10 Excellent

Kelly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a lovely and quiet stay. I had a wedding not far from the estate and the location was so convenient. The views were so beautiful to wake up to. The bed was really comfortable too. Was a wonderful stay thankyou.
Stayed 1 night in Oct 2023

8/10 Good

Xuezhong

Stayed 2 nights in Oct 2023

10/10 Excellent

Alexis

Stayed 2 nights in Sep 2023

10/10 Excellent

David

Stayed 2 nights in Sep 2023

8/10 Good

Jo

Liked: Staff & service
It was a great atmosphere
Stayed 2 nights in Sep 2023

8/10 Good

Nicola

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Loved the historic buildings, rooms were very comfortable also bed was comfortable . Its unfortunate that dining options were not available on weekdays.
Stayed 2 nights in Sep 2023

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Jo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay....great staff and friendly service
Stayed 2 nights in Aug 2023

8/10 Good

Shane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were a bit hard, but nice place!
Stayed 2 nights in Aug 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Smooth after hours check in...an amzing history, beautiful location and spacious rooms. Cant wait to go back
Stayed 2 nights in Jul 2023

10/10 Excellent

Lilieta

Liked: Cleanliness, property conditions & facilities
Clean room and very quiet. Very good place to rest and take a break.
Stayed 2 nights in Jul 2023

10/10 Excellent

Caron

Stayed 1 night in Jul 2023

6/10 Okay

Denise

Disliked: Amenities, property conditions & facilities
Beautiful location. While I understand it is a historic property rooms were in need of maintenance. Sad and tired furnishings. Self checkin is a great idea but the property needs to provide better instructions and the self check in mechanism needs to work. Overpriced for basic accommodation.
Stayed 1 night in May 2023

10/10 Excellent

Susan van

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

RAJESH, rouse hill

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for overnight .property is at peaceful place far from disturbances.lacked signage around the property,hard to find where the rooms were.need more lighting inside the property.we loved the place .reception was friendly too .restaurant bit pricey so had to source food from 15kms from the property.all amenities are 15kms away but understandable .will visit again if needed
Stayed 1 night in Apr 2023

8/10 Good

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has a feeling of having escaped the traffic of the highway and travelled back in time. The grounds were delightful and the accommodation quaint. Staff were supportive.
Stayed 2 nights in Apr 2023